CASHe Complaints & Reviews

Hi my credit limit approved but loan is not yet disbursed my cust I'd 45091 please look into these almost three months completed it medical emergency

It has been two days and the disbursement has not been completed. I don't know what the issue is but i tried calling their customer care as well. No reply from the team. Please check about the disbursement.

Customer ID: 20423859

This really bad almost more than 16 days happened but till no update am really got frasturated from this cashe

My Cashe loan was approved and it was not disbursed event after 9 days. I tried to contact them in whichever available platform but Still there is no response from the Cashe side. It has been 9 days and the approved loan amount was not disbursed.

I need the loan amount funds urgently for medical emergency and I trusted cashe to get funds instantly but this is the situation after 9 days.

Again i am requesting please process my loan as soon as possible.

Hello team,

My Customer Id is: 5439534. I've applied for a loan on Cashe on 8th Feb, 2024. After finishing up with the application process, I've got an update that, loan will be disbursed soon. But, since then it's been close to a month and yet not disbursed.I have also mailed 100 times but same response it will be disbursed in 24 to 48hrs or ETA 5 days now it’s been 1 month still not disbursed.

Hence, I'd request you to intervene and speed up the disbursement to make sure the money is disbursed asap.

Thanks

My loan is showing as "Processing" since 23/02/2024, however, the amount has not yet been credited to my account. (Please see the attached screenshot)

My registered email address is [protected]@gmail.com and my registered mobile number is [protected].

I need this in urgent basis

I have applied for the loan in cashe credit line it's showing verification under processing even I shared all the required documents to cashe [protected]@cashe.co.in but till today it's showing as processing really it's very bad am very urgent i need. Kindly check and help me as soon as possible

It has been 10+ days. Says Loan has been approved, Transfer is in process; We'll update your status as soon as loan transfer is complete.

No change in this

Inspite complaint made on this forum on 18th Feb on this forum same static automated reply are sent and issue of disbursement is not been resolved. I have applied on 3rd Feb and same was approved but since then it only says processing and amount is not been credited to bank account. I have called maybe 100 times on the customer care number by they say “All are busy attending other customers”
People applying for loan will be always in-need as no one will apply for fun purposes..

Please take this seriously and disbursed my loan in priority as I am really in need of fund due family emergency.

I aplied loan dec 12 2023 the loan was canceled, i applied new loan yesterday feb 22 2024 but cash was not credited in my account pls provide my cash its urgent pls

We applied loan for Feb 4th, 2024. Still not received money.

There is no response for mail and customer care call.
We are sending mails Everday, but no one is responding.

And also, EMI amount showing every month 4th date at Cashe App.
We are receiving EMI messages. But loan amount not received.

support ticket number is # 21898279

Loan approved from Creditline but not Disbursed even after 7 days. Please tell the exact status of the loan disbursal when it can be credited else i need raise a complaint against Bhanix finance nbfc with RBI.

My customer id[protected]
I have done all the process and Cashe approved my loan of 1lakh rs, and from last 10 days i am getting only one status your loan trasfer is in process. Also i have sent mail to cashe below reply i got 3 times.

Dear Customer,

We would like to inform that your loan application has been approved from our end. However, please expect slight delays in the loan disbursal as we are currently implementing an external payment gateway integration to enhance our payment processing capabilities. While this integration is essential for providing you with advanced and secure transaction options, it may result in a slight delay in the disbursal of your loan.

We apologize for any inconvenience caused by these necessary enhancements. Our team is actively working to expedite the integration processes and complete the required audits.

We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank You,
CASHe Support Team

Same mail i got 3 times

Hello CASHe

I have reapplied for another Loan from CASHe under Loan ID: 4112562 on 19th Feb'2024 at 1:00 AM in the night, it is approved but it's still showing in processing and the amount is not disbursed in my account yet, I need this loan in emergency.
I am an old customer of you and my previous loan with Loan ID: 2742191 is paid on time and all the emis on advance paid but still facing this kind of issue when I required funds in very much medical emergency.

It is requested to CASHe to please credit my loan amount in my bank as soon as possible.

Regards
Customer ID: 16980891
CLN16980891

Dear concern
Loan has been approved 12 days before but still disbursement pending so request to you please look into.CLN3049638

Inspite complaint made on this forum on 11th Feb on this forum same static automated reply are sent and issue of disbursement is not been resolved. I have applied on 8th Feb and same was approved but since then it only says processing and amount is not been credited to bank account. People applying for loan will be always in need as no one will apply for fun purposes..

Please take this seriously and disbursed my loan in priority as I am really in need of fund due family emergency.

CLN id 9102711

Regards

Regards

Dear CASHe team,

My loan approved on 30th January 2024, but still loan amount is not credit in my account kindly credit my loan amount in my account as soon as possible l,

My customer id is-1013198

Thanks,
MOHD SHAKEEL KHAN

My loan id is 4054130 and my registered email id is [protected]@gmail.com I already applied loan 31/1/2024 but I didn't get my loan amount to my bank account still it is showing processing please make it fast really it's so sad of this please check it and it's is already approved on 31 January but I didn't get my loan amount please check it it's an emergency need

I have applied loan on 14th Feb 2024 they have approved loan . but giving same automated replies everyday.

The same thing happened for last finally somehow I cancelled loan application to re apply again but same thing happened with this loan application as well.

The [censored]ing frustrated reply they are giving everyday.

Re: Loan Status-Quicker disbursal-New APP-#CLN15794843
Inbox

Bhanix Help Desk via freshdesk.com
Mon, Feb 19, 11:58 AM (1 day ago)
to me, support

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

Thank you for your understanding, and we will keep you updated on the progress.

Thank You,
CASHe Support Team

Re: Loan Status-Quicker disbursal-New APP-#CLN15794843
Inbox

Bhanix Help Desk via freshdesk.com
Mon, Feb 19, 11:58 AM (1 day ago)
to me, support

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

Thank you for your understanding, and we will keep you updated on the progress.

Thank You,
CASHe Support Team