CASHe Complaints & Reviews

Apr 04, 2024

Updated by Dr.Sheikh No help from here too!!!

Apr 15, 2024

Updated by adigaur More than 22days passed still no update on disbursal.

Apr 15, 2024

Updated by adigaur Getting same generice replies on ticket. No response from customer support.

Apr 16, 2024

Updated by adigaur Please update the timeline when i can expect disbursal

Apr 17, 2024

Updated by adigaur Any update on disbursal apart from generic replies

Apr 19, 2024

Updated by adigaur Still no update no disbursement

Mar 28, 2024

Updated by Alolikadey Please reply as soon as possible

Mar 29, 2024

Updated by Alolikadey Kindly reply

Mar 30, 2024

Updated by Alolikadey What is the point of this type of complaint if you people don't even bother to reply. It's been more then 3 days now after I filled my complaint but still no reply

Mar 31, 2024

Updated by Alolikadey You guys are equally horrible when it's comes to customer request response.. it's been more then 3days I still haven't received a single reply from your end

Apr 02, 2024

Updated by Alolikadey Not a single reply what kind of service is this

Apr 04, 2024

Updated by Alolikadey Customer Id 15756039
Loan id 4232374
Registered number [protected]

Apr 04, 2024

Updated by Alolikadey Kindly resolve this issue as soon as possible as I need the fund urgently

Apr 06, 2024

Updated by Alolikadey It's been 8 days still no response what kind of service is this

Apr 08, 2024

Updated by Alolikadey Why are you fooling your customers it's been more then 11 days since I did this compliant but still no response from your company. Stop this harassment

Apr 08, 2024

Updated by Alolikadey Today a executive called me and said I have to reapply for the loan as my disbursement was failed due to technical issues. And she clearly mentioned that the amount will be disbursed today itself. Now when I reapplied as per the her instructions now the loan application started from the beginning..
I want to understand why this company is harassing us like this . After waiting for 20days they are doing this

Mar 29, 2024

Updated by Pr varma Hi Team

I have applied loan for 94000/- for 12 months by closing previous loan, and till now after keep on mailing got an reply emails saying that it will get disbursed in 5 days, , this is keep on going from past 15 days, now suddenly they have changed the status to rejected asking for bank statements and again they are starting the process from first,

This is not at all fare being a loyal customer since 2017, this is very unfare, till now they said my loan got approved and ready to disburse And now suddenly asking for additional documents though I have uploaded the statements, but this is not at all fare playing with our emergency needs

Now I have gone for credit approval, now how many more days it will take for approval and how many more days it will take for disbursal, can you please sought out

Apr 03, 2024

Updated by Pr varma Till now no one has responded to my complaint

Apr 03, 2024

Updated by Pr varma This is the same message I am getting in emails as well, now one will respond and this is autogenerated messages, i was really fed up, playing with comman mans emergency situations, as I am in emergency i have cleared existing loan and applied for new loan and from one month this i sthe same messages I am getting, previously you said loan will be disbursed in 5 days and after few days they have cancelled and again asking for documents, again I have submitted and process was started again, now they are saying credit line approval, after that again for amount disbursement again they will take time I don't know how to face my situation, i was really frustrated and no updates, daily I am getting automated mails

Apr 07, 2024

Updated by Pr varma Hi team

Any update on my status, as of now no one has responded and i am getting same automated emails

And can I know weather my issues will be resolved or not

Apr 08, 2024

Updated by Pr varma I don't know what is happening with my account, again they are saying that to upload the bank statements, I think these people are doing wantedly for delaying the process, even after raising the complaints here also issues are not getting resolved, I don't know why these people are playing with emergency needs, even there is no response just simply getting automated mails, if these people doesn't have funds they would have said that further loans cannot be accepted, but these people are playing like anything and no use of raising our concerns here

Apr 10, 2024

Updated by Pr varma I don't know what is happening with my account, this is fifth time these people are asking for additional documents, and daily by evening my status is getting changed and asking for additional documents i was applied loan on March 12th 2024 and till now there was no update from them and asking for additional documents

I think these people are doing wantedly, even after consumer complaints also no one is bothering the issue

Mar 27, 2024

Updated by [email protected] I have been regular customer now days i have very bad experience with this app now its 10 days for loan email them many times they keep replying will get in touch but they never contact, infect reset profile and tell submit latest bank statement which has been already done, there app doesnot do auto verfication of statement and mandate but still they force to do it and nothing happens. No customer care number. My customer id:419451

Apr 03, 2024

Updated by [email protected] It's been 10 times since I applied for the new bank Statement, don't believe it for any reason. Bad processing. My customer id:419451

Apr 13, 2024

Updated by [email protected] This is 7th time i am submitting bank statement in app.its 22 days you are asking to reapply for no reason even after bank statements are attached everytime. Very bad service. No response customer service.No resoultion til date. I have to mail forward Cashe CEO .My customer id 419451

Mar 27, 2024

Updated by Eashu1804 This i have been hearing since last 1 month now.

Be responsible and don't fool your consumers

Mar 28, 2024

Updated by Eashu1804 Stop giving automated replies ... Have been tired of hearing all this since last 1 month..

Need clarity on my application and disbursal asap.

Mar 28, 2024

Updated by Eashu1804 I urgently request immediate action to rectify this situation. The approved loan amount must be disbursed without any further delay.

Mar 28, 2024

Updated by Eashu1804 Same automated response since last 4 days ... Do you even read the messages before replying... ??

Mar 29, 2024

Updated by Eashu1804 Got a call from one of your agents yesterday and was assured disbursal by the end of the day.

But disbursal didn't happen. I am tired of the fake commitments being made on a daily basis now.

CAN SOMEONE FROM THE TEAM TAKE INITIATIVE AND HELP RESOLVE THIS?

Mar 29, 2024

Updated by Eashu1804 𝐖𝐈𝐥𝐥 𝐝𝐞𝐟𝐢𝐧𝐞𝐭𝐞𝐥𝐲 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐞 𝐭𝐡𝐢𝐬 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭 𝐭𝐨 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐚𝐮𝐭𝐡𝐨𝐫𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐞𝐱𝐩𝐥𝐨𝐫𝐞 𝐥𝐞𝐠𝐚𝐥 𝐫𝐞𝐜𝐨𝐮𝐫𝐬𝐞.

Have been harassed by Cashe since last 1 month now. Apart from automated replies you get nothing.

Disbursal pending since last 1 month now.

Mar 26, 2024

Updated by Vigneshpm My registered mobile number is [protected] and I don’t know my CLN number

Mar 26, 2024

Updated by Vigneshpm My CLN number is CLN20328073

Mar 27, 2024

Updated by Vigneshpm My CLN number is CLN20328073

Mar 27, 2024

Updated by Vigneshpm Kindly let me know when will be the loan amount is going to credit to my account. Because it’s an medical emergency so only I am asking you.

Mar 28, 2024

Updated by Vigneshpm Any update

Mar 29, 2024

Updated by Vigneshpm Dear cashe Any update regarding my loan kindly update as soon as possible

Mar 31, 2024

Updated by Vigneshpm I am not getting any response from your end it’s already 1 week over after applying the loan from cashe. But till know it’s showing as transfer is under process and iam not getting any response from your end. Kindly give update on this and resolve the problem as soon as possible.

Apr 03, 2024

Updated by Vigneshpm Horrible customer support I didn’t receive any update from 27 March 2024 and read the below message properly and reply fast and do the needful.

Still how many days you required to credit the loan amount which I have applied it’s already two weeks are getting over. This is not fair because I have applied because of an emergency purpose. Apart from that you have not credited the loan amount to my account may know how many days required to process For crediting the loan amount to my account. Kindly do the needful at the earliest as it’s already two weeks over. It’s an emergency purpose. I can’t able to ask again and again if you’re not going to Credit it’s okay and cancel my loan request also thank you. Because I applied for an emergency purpose. You have not responding properly for the mail which I have sent, you have to keep a certain date regarding the disbursal of loan amount you want more than two weeks to credit the loan amount which the customer required they applied the loan for an emergency purpose. So kindly look into it and do the needful at the earliest.

Regards,
Vignesh

Apr 03, 2024

Updated by Vigneshpm Is there any update regarding this? I didn’t get any update from your side. Please consider my request and revert to the above message as soon as possible.

Apr 08, 2024

Updated by Vigneshpm Waiting for your update. Still I have not get any update from your end.

Apr 15, 2024

Updated by Vigneshpm This is [censored]ing [censored]. It’s nearing to one month but still the loan is in processing status. I don’t know when it will be credited to my account and from your end. There is no response already message so many times and no response from you. Kindly do the needful at the earliest

Apr 22, 2024

Updated by Vigneshpm How many days I should wait I Didn’t get any reply from you so it’s already one month is nearly getting over. Still I didn’t get any dispersal of loan. This is a [censored]ing [censored]. If you’re not able to transfer the loan amount which was approved then why the [censored] you are running the company.

Apr 24, 2024

Updated by Vigneshpm why may loan is not getting approved it’s showing as verification hold

Apr 29, 2024

Updated by Vigneshpm Stop giving automated replies ... Have been tired of hearing all this since last 1 month..

Need clarity on my application and disbursal asap.

Mar 23, 2024

Updated by amit19012018 How many days it will take to get processed the amount.

Mar 27, 2024

Updated by amit19012018 It's been one week since amount not credited after approval. How much time you people take to get disbursal of the amount.

Mar 29, 2024

Updated by amit19012018 Still processing.. either cancel it or transfer the money. Still getting sms and emails from Cashe that you are eligible for loan. Pls apply now and it will be transferred in now time. Wat the hell these people are doing. Already my loan application is processing by them for last one week and still asking me to apply for new loan.. wat a scam

Apr 04, 2024

Updated by amit19012018 How much patience one can take if you people are not taking final decision.

It's worst service I have ever seen.

Mar 26, 2024

Updated by amit19012018 When will the amount credited .you people are not understanding my situation. There is no reply from customer support on call.

Mar 28, 2024

Updated by amit19012018 Why we are getting same reply on mail and other social media handles.

Mar 29, 2024

Updated by amit19012018 getting the below responses again and again but there are no real time updates. Please review and disburse the amount. I always have closed the loans early. Please check and assist

Dear Customer,

We wish to inform you that your recent loan application with CASHe has been approved. However, please expect some delays in disbursals as the disbursement process involves multiple banking partners, and any delays within the banking network, such as transaction processing times or communication delays, can impact the overall timeline. While we are actively communicating with our banking partners to shorten the turn around times, these process do involve some complexities and hence will affect the disbursal time.

Furthermore, please be informed that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.