CASHe customer support has been notified about the posted complaint.
Mar 29, 2024
Updated by Pr varma Hi Team
I have applied loan for 94000/- for 12 months by closing previous loan, and till now after keep on mailing got an reply emails saying that it will get disbursed in 5 days, , this is keep on going from past 15 days, now suddenly they have changed the status to rejected asking for bank statements and again they are starting the process from first,
This is not at all fare being a loyal customer since 2017, this is very unfare, till now they said my loan got approved and ready to disburse And now suddenly asking for additional documents though I have uploaded the statements, but this is not at all fare playing with our emergency needs
Now I have gone for credit approval, now how many more days it will take for approval and how many more days it will take for disbursal, can you please sought out
Apr 03, 2024
Updated by Pr varma Till now no one has responded to my complaint
Verified Support
Apr 03, 2024
CASHe Customer Care's response We have forwarded your concerns to the verification department and will get in touch with you at the earliest.We request your patience in the interim.
Best,
CASHe Team
Apr 03, 2024
Updated by Pr varma This is the same message I am getting in emails as well, now one will respond and this is autogenerated messages, i was really fed up, playing with comman mans emergency situations, as I am in emergency i have cleared existing loan and applied for new loan and from one month this i sthe same messages I am getting, previously you said loan will be disbursed in 5 days and after few days they have cancelled and again asking for documents, again I have submitted and process was started again, now they are saying credit line approval, after that again for amount disbursement again they will take time I don't know how to face my situation, i was really frustrated and no updates, daily I am getting automated mails
Apr 07, 2024
Updated by Pr varma Hi team
Any update on my status, as of now no one has responded and i am getting same automated emails
And can I know weather my issues will be resolved or not
Apr 08, 2024
Updated by Pr varma I don't know what is happening with my account, again they are saying that to upload the bank statements, I think these people are doing wantedly for delaying the process, even after raising the complaints here also issues are not getting resolved, I don't know why these people are playing with emergency needs, even there is no response just simply getting automated mails, if these people doesn't have funds they would have said that further loans cannot be accepted, but these people are playing like anything and no use of raising our concerns here
Apr 10, 2024
Updated by Pr varma I don't know what is happening with my account, this is fifth time these people are asking for additional documents, and daily by evening my status is getting changed and asking for additional documents i was applied loan on March 12th 2024 and till now there was no update from them and asking for additional documents
I think these people are doing wantedly, even after consumer complaints also no one is bothering the issue
