Claimed

CC Avenue Complaints & Reviews

1
Last updated Apr 1, 2024
Complaints 837
Resolved
144
Unresolved
693
Quick Links
Statistics
Share
Contacts

File a complaint to CC Avenue

Having problems with CC Avenue?

File a complaint and get it resolved by CC Avenue customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
CC Avenue
Customer Service Contacts

CC Avenue Phone Numbers

Phone
+91 22 6742 5555
148
88
+91 22 2600 0816
42
22
+91 22 6692 0419
29
24

View more phone numbers

Fax
+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Cc avenue — instant dish tv recharge transaction www.dishtv.in failed but rupees cut from account


Respected sir,
I have done instant dish tv recharge on 25th november 2017 250 rs. From ccavenue pay online website but it shows failed transaction and no reciept generate but i got message from sbi that rupees get deduct from my account my sbi transaction id is ccamoto txn #[protected] and pos 81800006 on 25...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kani kapoor
from Dharapuram, Tamil Nadu
Report
Copy

refund amount not reflecting in my account

Website:Cc avenue

The refund procedure was initiated by the merchant for the order number :[protected] with the ccavenue ref no - (Ccaek1cpm469) on[protected]:49:41.417 with refund reference no : [protected] for amount inr rs:1575.00. However, i have still not received the refund. Can you please identify the problem and process the refund as the merchant and gateway have already cleared procedures required at their end....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Respected sir,
I have done instant dish tv recharge on 25th november 2017 250 rs. From ccavenue pay online website but it shows failed transaction and no reciept generate but i got message from sbi that rupees get deduct from my account my sbi transaction id is ccamoto txn #[protected] and pos 81800006 on 25 nov 2017 09:17 pm
After that i called to dishtv call center but they told me that amount will get deposited in your...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yash Bhardwaj
from Delhi, Delhi
Report
Copy

refund of 99392/- rupees

Address:Kota, Rajasthan, 324001
Website:www.ccavenue.com

Hello ccavenue team,

This is yash bhardwaj. I am a customer of dealzhub website merchant. I did payment of rs 99392 rupees in june month through ccavenue gateway but the payment yet not released by ccavenue to merchant so i am waiting since long time and when i mailed to ccavenue through my mail id [protected]@gmail.com and contact no. Of ccavenue, the risk team is taking so much time and increasing day by day. I want my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanghamitra Konwar
from Bengaluru, Karnataka
Report
Copy

ccavenue order #106308246722

Address:Bangalore, Karnataka, 560037
Website:Paid through paytm for an order at streetstylestore.com

I placed an order at streetstylestore.com using CCAvenue through paytm. When payment was going through there was an internet issue and Rs 1364 was deducted from my Citibank account.

On Paytm, it shows paid to CCAvenue, however, the order was not placed on the website.
I checked money is being deducted from my Citibank account plus from paytm. It's with CCAvenue and I want the money back.
It's a huge amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,

This is the complaint regarding withdrawn of the amount from my andhra bank a/c. # [protected].

Recently, i have gone through my account statement and noted avenues has deducted the amount from my account. The amount has deducted at several times, without my knowledge, without my request from my side and even did not receive any message/confirmation of transactions.

Out of seven...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AvinaShilpa Agrawal
from Pune, Maharashtra
Report
Copy

amount deducted from bank but not paid to the merchant due to timeout error

Website:www.cinepolisindia.com

I was paying for my movie tickets on the cinepolis website using upi option on 25-nov-2017.

My upi transaction was successful and the money was deducted from my bank account. But while ccavenue was trying to connect back to the cinepolis website, i got an "timeout error" page. Hence my purchase wasn't successful.

I wanted to know what happens when there is a timeout error and by when will the amount be credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
G Vasudeva Rao
from Bengaluru, Karnataka
Report
Copy

confirmation regarding payment towards idfc fastag

Address:Bellary, Karnataka, 583203

Dear sir/madam,
I sri g vasudeva rao, on 14 th nov 2017 around time15:16, through my sbi netbanking remitted rs 500/- (Rs 514.16/- including tax) to our car;s idfc fast tag. The amount has not been credited to our idfc fast tag account till now. The transaction reference no is igacjjygt3, for rs 514.16.

Kindly, let me know, the status of amount if it is failed then i can recharge again. Thanking you.
G vasudeva...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bansalsan
from Delhi, Delhi
Report
Copy

vistara airlines ticket

Through airvistara web portal, i booked a ticket from delhi to bangluru for dated 08.01.2018 in the name of aanchal bansal. My bank account is debited for rs. 4742/- but ticket noot booked. I got a mail from [protected]@ccavenue.com
Suggesting me contact airvistara directly. Details of order mentioned in the mail are as under:

Order number : [protected] dated : nov 14, 2017 rs.: 4742.00

Please either...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjit Mayur
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order

Address:Mayurbhanj, Odisha, 757002
Website:ccavenue

I have purchased a t-shirt from raymondnext.com on 07.11.17 but money has been deducted from my bank of baroda ac no.[protected]. But order not placed on raymondnext.com and not got any confirmation about the order from raymond next.com. Only i have received a transaction successfull mail by ccavenue. Pls kindly my money refund or placed my order.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kunalkabare
Report
Copy

transaction payment failure

Address:411033
Website:myaccount.gazonindia.com

I have made a payment for my brodband recharge (Gazon communications india ltd.) via cc avenue and money got deducted from my bank account but it has not reached to broadband service provider. I tried reaching cc avenue but no luck. Transaction date and time : 05th november 9:37 pm ist. This is second time i am facing this issue. Kindly look into it on priority....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karaoke point 3
from Lucknow, Uttar Pradesh
Report
Copy

transaction unsuccessful

Address:Ambedkar Nagar, Uttar Pradesh, 224157

Sir i submitted my uppcl je application fee through upi mode that was unsuccessful but money is duducted from my a/c. After one day i recieved a mail from [protected]@ccavenue.com
According that my money is return within 2 days
But my money did not refund.
I also send mail to [protected]@ccavenue.com about this but no reponse
I also contacted to [protected]@ccavenue.com on 28/10/2017. They tell me your money refunded on...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Website:CC AVENUE and Rudra Center

I tried to pay inr 5503 to rudra center on 13/10/2017 for a shree yantra pendant (Order id32108bo1310) through ccavenue net banking. An error massage came three times and altogether inr16509 has been deducted from my-brother - in law"s credit card. But even a single cent was paid to rudra center

I emailed ccavenue several times and got no response regarding this issue. Now, i do not receive money or shree yantra pendent. Their...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
cybercity108
from Sahibganj, Jharkhand
Report
Copy

transaction failed and amount debited but not refunding

Dear sir i am paid for for ofrc (Ordinance factory board for contest) using my mobikwik wallet amount rs. 400/- for contest paper my registration no is 31201820 and my dob is 20/10/1992 and my name is lalbahadur sah but my payment is debited my account but status is not showing i am wait 24 hours still not shown so i made again payment sbi internet banking and this time successfully paid and i am not received any amount with previous attempt...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R Vijaykumar
from Chennai, Tamil Nadu
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

additional charges by ccavenue on indigo booking

Address:600041
Website:Indigo and ccavenue

I made a booking on indigo on 5th september 2017 for rs 8527 in ccavenue reference number[protected] at 17:04:52 hours but this did not go through to ticketing for some reason. I contacted indigo and they suggested i book again. Therefore, i booked again for rs 8527 on 5.9.17 at 17:51:12 hours through ccavenue reference number[protected] and this went through and i received the tickets. Later, on 7.9.2017, ccavenue refunded the first...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyendra Kumar Mehta
from Bengaluru, Karnataka
Report
Copy

amount deducted but order not confirmed

Address:560102

I am satyendra kumra Mehta .
I have done transaction for rs 100/- for getting credit in britt world wide.Amt had got deducted from my acc -[protected] dated 05/10/2017but order has not confirmed.Again i have done transaction rs 100/- for getting credit in britt world wide again amount has got deducted from my acc no-[protected] dated-05/10/2017.
Please do needful so that amount got refund in my acc no-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zohra Sajir
from Adoni, Andhra Pradesh
Report
Copy

handbags

Paid Rs.699.00 to CC AvenueNew. Wallet txn ID:[protected]. Updated Balance:Rs.0.0. Contact paytm.com/care for any issues.
Where is my order status
I have purchased handbags from this app the amount of rupees 699/- has been debited from my patym wallet I am understanding where is my money gone or where is my order status...since four days gone I have not received order number or anything as such...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahul_katariya26
from Mumbai, Maharashtra
Report
Copy

payment gateway

Address:Thane, Maharashtra, 400612

I have paid 947 rupees through upi to purchase a domain where gateway was ccavenue. The transaction was done on 22th august. I complained to icici bank and they gave me account number of ccavenue and rbi reference number for the transaction. I complained to ccavenue, they say they cant find the transaction through rbi reference number. Provide more information. I gave all information more then necessary and six remainder mail so far no reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:univ.tifr.res.in/gs2018/Student_Login/Student_Login.htm

Sir,
I have just made the payment of tifr application and the amount was deducted from my bank account. Neither i was redirected to the destination site nor the money got refunded. When i checked payment status at tifr site it is saying that payment is not made.
Please help me out and get me my refund back. It is very urgent. Please help me out to get the refund as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
savadhan
from Patan, Maharashtra
Report
Copy

mcaer-phd 17-000108

Address:Pune, Maharashtra, 41246

Yesterday, on 23.9.2017, i have paid rs.1050 towards mcaer-phd17-00018 application fee, but at that time error occured in ccavenure, i have got massage on mobile that payment is successful.
On submission of application for mcaer phd it creates to fill payment tab again. I am unable to submit application form while paying the amount. Tommorrow is the last date for submission of form....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy