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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
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CC Avenue reviews & complaints page 33

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S
savadhan
from Patan, Maharashtra
Sep 24, 2017
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Address: Pune, Maharashtra, 41246

Yesterday, on 23.9.2017, i have paid rs.1050 towards mcaer-phd17-00018 application fee, but at that time error occured in ccavenure, i have got massage on mobile that payment is successful.
On submission of application for mcaer phd it creates to fill payment tab again. I am unable to submit application form while paying the amount. Tommorrow is the last date for submission of form.
CC Avenue customer support has been notified about the posted complaint.
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    S
    sumit5829
    from Lucknow, Uttar Pradesh
    Sep 13, 2017
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    Address: 411043
    Website: ccavenue.com

    I had received promocode from icici bank for purchase of accessories on killerjeans.com. I made purchase of 349 rs. From killerjeans and amount got debited from my icici account using netbannking on 21st august. I haven't received product and killer jeans not responding my phone calls.
    Please assist.
    Mail by which i received promocode attached here. Also attached is order received mail from killer jeans.

    Order no. : 187172
    CC Avenue customer support has been notified about the posted complaint.
    Sep 13, 2017
    Updated by sumit5829
    My Mobile No: [protected]
    I had done an transaction with shine. Com I just need to know the receiver bank, I think the receiver is a fraud, so please help me out of this issue, the trust with company is losing day by day and need to to way get my money back, so please help me out of this issue and give me direction to resolve this issue
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      A
      Abhishek1@
      from Roorkee, Uttarakhand
      Aug 29, 2017
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      Sir, i have submitted my fee re 1168 on 19th of august for booking my amcat slot for 17th of september but still i didn't receive my admit card.
      You therefore are requested to either refund my amount or provide my admit card as soon as possible. I am attaching the payment receipt which will provide you complete details of payment.
      Hoping for a quick action.
      +1 photos
      CC Avenue customer support has been notified about the posted complaint.
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        P
        Piyush Bhattad
        from Ahmedabad, Gujarat
        Aug 25, 2017
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        Address: Pune, Maharashtra, 411028

        Team,

        I recharged my videocon d2h today around 11a. M. The recharge amount was rs. 1140. I used my father's account (Vithaldas bhattad) for the transaction. I received message from bank saying that amount has been debited. However the recharge amount wasnt credited to my d2h account and due to which i am unable to have access to my tv channels. The final transaction page of cc avenue payment gateway confirmation was suspended due some network issues.

        This has caused me inconvenience. I expect transfer of my money back in account or either the beneficiary should be credited the amount asap.

        My email id is [protected]@gmail.com.

        My contact number is [protected].

        Please have this sorted out asap.

        Kind regards,
        Piyush bhattad
        CC Avenue customer support has been notified about the posted complaint.
        From my account Rs.706 has been deducted on 31/08/2017 what for it has been deducted I did not know the reason but in statement it has been deducted for ccavenue.
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          S
          Sidharth Sridhar
          from Ernakulam, Kerala
          Aug 23, 2017
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          Address: 560046

          Dear sir,
          I made payment of rs. 202/- through net banking with idea mobile number [protected] on 23/08/2017. The amount was deducted from my account but recharge was not successful. My transaction reference is inb/[protected]/ccavenue.com/charge/rech. Therefore, it is requested to kindly refund me the amount of rs.202/- immediately.

          With regards,
          Sidharth sridhar
          CC Avenue customer support has been notified about the posted complaint.
          Sep 08, 2017
          Updated by Sidharth Sridhar
          It is already 15 days over. No progress has been made so far. Neither I have got refund of Rs. 202/- nor any recharge has been made for mobile no. [protected]. It is once again requested to kindly process my request and oblige me.

          Yours sincerely,

          Sidharth.
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            S
            S R Dhana Sekaran
            from Korampallam, Tamil Nadu
            Aug 17, 2017
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            Address: Chennai, Tamil Nadu, 601301
            Website: secure.ccavenue.com/transaction/transaction.do?command=initiateTransaction

            Hello sir/madam,

            For my b. Tech admission i paid 1060 rupees in your ccavenue from debit card no [protected] amount was taken but still payment was in bending mode please kindly refund or clear the problem txn#[protected] this is my transation number. Please kindly do needful it my future matter.

            Regards,
            Dhanasekaran
            +1 photos
            CC Avenue customer support has been notified about the posted complaint.
            I am from buxar travells i make a payment for railway ticketing with reference number[protected], but ticket fails, and the amount deducted, but i cant get refund, please do something

            my amount taken but no response from university - Comment #2841698 - Image #0
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              K
              khanpur
              from Delhi, Delhi
              Aug 3, 2017
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              Address: 110080
              Website: www.ccavenue.com

              Dear sir
              I have paid fees through debit card of icici bank i. E. Exam conductor himachal pradesh board of school education and for vacancies in himachal pradesh state co-operative bank ltd.
              I have paid first time through debit card of icici bank ltd. On 02 august 2017 wide order no. 804683, cc avenue ref.[protected], dated 02 august 2017 at 19:30:10, bank ref. No. 013536, inr 601.50 and screen fleshed message that your payment status is unsuccessful then i made payment second time after few minutes on same date i. E. 02 august 2017 wide order no. 804708, cc avenue ref.[protected], dated 02 august 2017 at 19:34:42, bank ref. No. 013855, inr 601.50 now screen fleshed message that your payment status is successful. But from cc avenue got two mails for deduction of money details are mentioned above. And also got two message from bank for same purchase. On 03 august i contacted cc avenue number [protected] at 10:35 am regarding deductions but they told me that i can't solve your problem and please contact exam organizing body i. E. Himachal pradesh board of school education. I also called hpbose number[protected] at 10:54 am on 03 august 2017 but don't get satisfactory answer. And also made complaint to cc avenue regarding two time deduction complaint ticket id 119165 and don't got any message or call from the company regarding my problem. I have all the evidences of payment that is messages from the bank and mails regarding fees deduction
              I am in great problem!
              Please solve my problem as early as possible.
              Thanking you
              Vaneet sharma
              Mob. No. [protected]
              +2 photos
              CC Avenue customer support has been notified about the posted complaint.
              Aug 03, 2017
              Updated by khanpur
              Why first time screen fleshed message that your payment is unsuccessful and funds deducted from bank account for that transaction?
              Transaction no is

              PRCR/[protected]/[protected]/CC AVENUE RS 4000

              PRCR/[protected]/[protected]/CC AVENUERS 4000

              Please send me 3rd party name & address

              It is most URGENT

              PH NO [protected]
              Plz provide me full transaction details of my
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                N
                Nandita Bhattacharya Roy
                from Kolkata, West Bengal
                Aug 2, 2017
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                Address: 700059

                Dear sir
                This is to inform you that i had make a payment to sastasundar through your getway through internet banking (Icici bank, a/c
                No.[protected] on 26th july, 2017. After that i cancelled my order. But since today the balance isn't refund. I called sastasundar help line and they said balance is already refund from their system.

                Kindly look into this matter and solved it as soon as possible.

                Thank you
                Nandita bhattacharya roy.
                Contact no. [protected]
                Mail id : [protected]@gmail.com
                CC Avenue customer support has been notified about the posted complaint.
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                  A
                  Amanda.cathode
                  from Haldwani, Uttarakhand
                  Jul 28, 2017
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                  Address: Dehradun, Uttarakhand, 248007
                  Website: Unionbankofindia.com

                  Dear sir,

                  I have saving bank account no. [protected] at union bank of india, prem nagar, district-dehradun, uttarkhand, pin-248001. Earlier on 11th july 2017 at around 11:00 am in the morning i tried to withdraw rs. 7000 from atm id near power house, p remnagar but the transaction failed with error and the balance had been deducted. The transaction cannot be completed. When i used another nearby atm, i was surprised to see that for both the attempts at atm, transaction charges of rs. 24 have been debited from my account, thus incurring on me a loss.
                  My card no= [protected]
                  Account no= [protected]
                  I have submitted the complaint in customer care & my complaint number is[protected] in 12 days of complaint in union bank of india bank & customer care to approve the complaint & didn't get any response so please help me to refund the amount in my account
                  CC Avenue customer support has been notified about the posted complaint.
                  I ordered my uppcl exam fee but i do not received any detail for my order. pls confirm my order detail emergency ...my oder no. is UPPCLAPSARO17-OL28629
                  I am trasacting the money 90 rs from my syndicate bank to paytm yesterday/...my balance transacted but not received by paytm
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                    J
                    jayashri kadam
                    from Satara, Maharashtra
                    Jul 29, 2017
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                    Address: Satara, Maharashtra, 415001

                    I have paid online payment for Bharat gas reffil cylinder of rs 561.96 only at Utilities_cc avenues_through state bank of india debit card ending 0128 but they have not received amount it shows transaction decline this happens on 15.07.2017 http;//www.ebharatgas.com/bharatgas/QuickPay.jsp
                    name ; Jayashri Shivaji Kadam
                    Bank, State Bank Of India
                    debit card ending 0128
                    CC Avenue customer support has been notified about the posted complaint.
                    Jul 29, 2017
                    Updated by jayashri kadam
                    I have paid online payment for Bharat gas reffil cylinder of rs 561.96 only at Utilities_cc avenues_through state bank of india debit card ending 0128 but they have not received amount it shows transaction decline this happens on 15.07.2017 http;//www.ebharatgas.com/bharatgas/QuickPay.jsp
                    name ; Jayashri Shivaji Kadam
                    Bank, State Bank Of India
                    debit card ending 0128
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                      P
                      Priya Dave
                      from Mumbai, Maharashtra
                      Jul 19, 2017
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                      Address: Mumbai Suburban, Maharashtra, 400097
                      Website: Fraud call

                      Hi, myself priya dave, had become a victim of fraud call from bank and by asking debit card details and otp, someone had used my debit card of bank of baroda and tranfser money in various mobile wallet. I had register a complaint in kurar police station, malad, mumbai-097 and at consulting the bank, i came to know that the fraud person had transfer 19999 rupees in cc avenue mobile wall wallet. The transaction no is [protected] dated 18th july, 2017 around 1:40 pm. Here i am attaching photo of police complaint and bank statement which shows the transaction no of the transfer and bank account details. Kindly do needful and guide me further to take necessary steps to get my money back, thanking you
                      +5 photos
                      CC Avenue customer support has been notified about the posted complaint.
                      Sep 03, 2017
                      Updated by Priya Dave
                      Please help me I have not been able to receive any update regarding my complaint.
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                        P
                        patilsv1369
                        from Delhi, Delhi
                        Jul 17, 2017
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                        Address: Dharwad, Karnataka, 580003

                        Sir,
                        I have booked bharat gas cylinder on line and tried make online payment for the same. I have made payment online at 12.16pm on 17.07.2017 for pos txn at[protected]kotak 000000ccav-cc on 17.07.2017 at 12:16pm amount rs.581=83 has been deducted from account but the session has expired. Now i would like to know transaction was sucessful or not. Kindly contact to my contact no is[protected] for the solution of the problem. Or reply over mail
                        CC Avenue customer support has been notified about the posted complaint.
                        Jul 11, 2017
                        velsaranathan's response
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                        ConsumerComplaints.in › CC Avenue › CC Avenue — Amount not refund
                        CC Avenue — Amount not refund

                        1 Review
                        Ve velsaranathan on Jul 11, 2017
                        Mark as Resolved

                        I have pay net banking via rs 5o exam fees at your merchant site. But payment status unsuccessfully. so please refund to my account number immediately. Ref no:IGABQAAMY9 transaction date :10 /07 /2017. Bank:sbi customer name:Vel Kumar. SO PLEASE check and verify as soon as possible earliest
                        I booked ticket of wow water park through ccavenue but i didnt get any confirmation of tickets nd my amount of rs 1299 also deducted from my account . So plzz refund my amount
                        I have pay net banking via rs 5o exam fees at your merchant site. But payment status unsuccessfully. so please refund to my account number immediately. Ref no:IGABQAAMY9 transaction date :10 /07 /2017. Bank:sbi customer name:Vel Kumar. SO PLEASE check and verify as soon as possible earliest
                        Dear sir

                        By using icici promo code i have ordered one wallet combo through killerjeans.com on 06/06/17 but till now tracking id was not given and product is not dispatched.

                        Order no. -143019
                        Hi sir, I have booked Bharat Gas online. While approving from G pay it has expired and payment status still pending and also amount not deducted. I didn't cancelled the Order. Please advise what to do now to make a payment because order is pending now
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                          N
                          noble srinivasan
                          from Delhi, Delhi
                          Jul 13, 2017
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                          Unsecure and fraudulent gateway service

                          Address: Mumbai City, Maharashtra, 400054
                          Website: www.ccavenue.com

                          I made a purchase with a website makemyhobby.com, where it found to be a cheater, not processed the order till date, i raised the claim with ccavenue for my order id 118367, which the customer care replied to my email that they sent a email to the seller to cooperate and fulfill the service, i raised the complaint that this seller doesnt respond emails or any contact that provided in the website, its the same details they also got with them,...
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                          Arvind Boricha
                          from Nagpur, Maharashtra
                          Jul 10, 2017
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                          Address: Bhavnagar, Gujarat, 364240
                          Website: digitalseva.csc.gov.in

                          Respected sir,
                          I have make a wallet balance from csc digitalseva site
                          But not recharge in the wallat

                          The error is :your order is successful

                          Payment reference number :[protected]

                          The ammount is deduct from my account

                          Please refund me my balance

                          Mo.[protected]
                          E-mail: [protected]@gmail.com
                          +1 photos
                          CC Avenue customer support has been notified about the posted complaint.
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                            R
                            ravindra1211
                            from Raipur, Chhattisgarh
                            Jul 10, 2017
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                            Address: Mumbai City, Maharashtra

                            सर,
                            मैंने आर्डिनेंस फैक्ट्री की वेकैंसी के लिए ऑनलाइन एसबीआई नेट बैंकिंग से पैमेंट किया था पर पहली बार रुपये काटने के बाद भी फॉर्म एक्सेप्ट नई हुआ इसलिए मैंने दोबारा पैमेंट किया है, मतलब की एक ही फॉर्म के लिए मेरे एकाउंट से दो बार रुपये कट गए है
                            कृपया जाँचकर मेरे रुपये रिफंड करें।

                            1. Order no. - 1251967
                            Cc avenue refrence[protected]
                            Order date. - 27/06/2017 16:07:32

                            2. Oreder no. 1252393
                            Cc avenue refrence[protected]
                            Order date 27/06/2017 16:18:32
                            +1 photos
                            CC Avenue customer support has been notified about the posted complaint.
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                              N
                              Nataraj Prabha
                              from Bengaluru, Karnataka
                              Jun 29, 2017
                              Resolved
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                              Resolved

                              Address: 560016
                              Website: www.ccavenue.com

                              I had made a rail booking on 28th june 2017. i used the sbi debit card to do the same. after sometime the ticket idi not generate but the amount of rs.2510.92 got debited from my account.

                              The details are as follows.
                              POS [protected]

                              txn no:[protected] at www.ccavenue.com

                              Name. c.Nataraj
                              mob no.[protected].
                              please do the needful to refund me the amount.
                              Aug 3, 2017
                              Complaint marked as Resolved 
                              CC Avenue customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2017
                              CC Avenue Customer Care's response
                              Mr.Natraj, as already discussed, we have processed a full refund of your transaction on 29th of June 2017, and the same shall reflect in your bank account within a maximum of 10 days. We appreciate your patience and co-operation.
                              Sir, I Mr. J. Marthin Khosla, Mobile No. [protected]
                              Ican't receive my Top Up amount from your company
                              csc id[protected]
                              sbi a/c no. [protected]
                              dated 11th. july 2017
                              sbi ref no. IHE6827602
                              Amount 5000/-

                              Refund of railway booking. - Comment #2790617 - Image #0
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                                A
                                amantrika -
                                from Coimbatore, Tamil Nadu
                                Jun 16, 2017
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                                Address: Coimbatore, Tamil Nadu, 641002
                                Website: www.spruceindia.com

                                This is by far the worst i have experienced. I called thrice and the first person did not even listen to the query and told to call after ten a clock. When i called after ten the other lady transferred my call even without letting me complete what i had to say. The last person i spoke to was behaving like a drunkard! When i asked his name for complaint registration he was acting smart. I urge you to listen to that call and take some action on the person prathamesh shilvak (He wast ready to mention his name but this was what i understood).
                                CC Avenue customer support has been notified about the posted complaint.
                                I have Recharge my no airtel prepaid no [protected] using airtel my app with 349 Rs through net banking with
                                transaction ref no :
                                6758021-AVENUES[protected]
                                But the transaction failed Please give me the details reg. Payment i, e how much time it takes to credit money in my account
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                                  Meet Parmar 9649
                                  from Ahmedabad, Gujarat
                                  Jun 16, 2017
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                                  Address: Ahmedabad, Gujarat, 380007

                                  I was buying domain address from godaddy.com but my payment reference number[protected] is failed money (975.20 ruppes) is deducted 2 times from my account at[protected], but no refund was done, and error comes that something is wrong during transition, what should i do?

                                  Transaction details are transfer to ecom pur/godaddy_com_c/sbipg/140617 avenues india private
                                  My bank account number is - [protected]

                                  I also attached screenshot shot for errors and my bank statement.
                                  +3 photos
                                  CC Avenue customer support has been notified about the posted complaint.
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                                    S
                                    Sharan123
                                    from Mumbai, Maharashtra
                                    Jun 13, 2017
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                                    Address: Bangalore, Karnataka, 560100
                                    Website: www.airtel.in/postpaid-bill-pay

                                    I tried to pay my airtel postpaid mobile bill of rs348.11 from "http://www.airtel.in/"
                                    I used net banking and successfully submitted otp and completed the transaction.
                                    Amount from my hdfc account is debited but transaction failed further. Error displayed was: service is currently unavailable. Please try after sometime with some reference: #*
                                    My transaction id is:[protected]
                                    CC Avenue customer support has been notified about the posted complaint.

                                    CC Avenue — Ticket booking (Order no: tath6i949t60)

                                    Ref no:[protected]
                                    Amount:rs.1800

                                    Please refund the amount.
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                                      Chandrima Dasgupta
                                      from Bengaluru, Karnataka
                                      Jun 9, 2017
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                                      Hi,

                                      I was booking tickets from indigo app on 31st may, 2017. The payment failed but amount of rs. 28, 644 had been deducted from my icici account. Indigo has initiated refund request on 2nd june, 2017 and promised that i will get my refund from ccavenue with 2 to 4 working days from june 2nd but still i have not received the refund. Please take necessary action.

                                      Order no. : - o0tmem9zekvfkthzsi63a
                                      Ccavenue reference #:[protected]
                                      Pay mode : debit card - master card
                                      Bank ref: 019864
                                      Bank ref #: [protected]
                                      Refund amount: 28644
                                      Order from: https://goindigo.in
                                      CC Avenue customer support has been notified about the posted complaint.
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