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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
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CC Avenue Phone Numbers

Phone
+91 22 6742 5555
148
88
+91 22 2600 0816
42
22
+91 22 6692 0419
29
24

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Fax
+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 33

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S
sumit5829
from Lucknow, Uttar Pradesh
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product not delivered bought from icici promo code through netbanking

Address:411043
Website:ccavenue.com

I had received promocode from icici bank for purchase of accessories on killerjeans.com. I made purchase of 349 rs. From killerjeans and amount got debited from my icici account using netbannking on 21st august. I haven't received product and killer jeans not responding my phone calls.
Please assist.
Mail by which i received promocode attached here. Also attached is order received mail from killer jeans.

Order...
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A
Abhishek1@
from Roorkee, Uttarakhand
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amcat slot booking

Sir, i have submitted my fee re 1168 on 19th of august for booking my amcat slot for 17th of september but still i didn't receive my admit card.
You therefore are requested to either refund my amount or provide my admit card as soon as possible. I am attaching the payment receipt which will provide you complete details of payment.
Hoping for a quick action....
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Address:Pune, Maharashtra, 411028

Team,

I recharged my videocon d2h today around 11a. M. The recharge amount was rs. 1140. I used my father's account (Vithaldas bhattad) for the transaction. I received message from bank saying that amount has been debited. However the recharge amount wasnt credited to my d2h account and due to which i am unable to have access to my tv channels. The final transaction page of cc avenue payment gateway confirmation was suspended...
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Address:560046

Dear sir,
I made payment of rs. 202/- through net banking with idea mobile number [protected] on 23/08/2017. The amount was deducted from my account but recharge was not successful. My transaction reference is inb/[protected]/ccavenue.com/charge/rech. Therefore, it is requested to kindly refund me the amount of rs.202/- immediately.

With regards,
Sidharth sridhar...
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S
S R Dhana Sekaran
from Korampallam, Tamil Nadu
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my amount taken but no response from university

Address:Chennai, Tamil Nadu, 601301
Website:secure.ccavenue.com/transaction/transaction.do?command=initiateTransaction

Hello sir/madam,

For my b. Tech admission i paid 1060 rupees in your ccavenue from debit card no [protected] amount was taken but still payment was in bending mode please kindly refund or clear the problem txn#[protected] this is my transation number. Please kindly do needful it my future matter.

Regards,
Dhanasekaran...
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K
khanpur
from Delhi, Delhi
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deductions of funds from bank account two times

Address:110080
Website:www.ccavenue.com

Dear sir
I have paid fees through debit card of icici bank i. E. Exam conductor himachal pradesh board of school education and for vacancies in himachal pradesh state co-operative bank ltd.
I have paid first time through debit card of icici bank ltd. On 02 august 2017 wide order no. 804683, cc avenue ref.[protected], dated 02 august 2017 at 19:30:10, bank ref. No. 013536, inr 601.50 and screen fleshed message that your payment...
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N
Nandita Bhattacharya Roy
from Kolkata, West Bengal
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balance not refunded

Address:700059

Dear sir
This is to inform you that i had make a payment to sastasundar through your getway through internet banking (Icici bank, a/c
No.[protected] on 26th july, 2017. After that i cancelled my order. But since today the balance isn't refund. I called sastasundar help line and they said balance is already refund from their system.

Kindly look into this matter and solved it as soon as possible.
br...
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A
Amanda.cathode
from Haldwani, Uttarakhand
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transaction failed but amount debited

Address:Dehradun, Uttarakhand, 248007
Website:Unionbankofindia.com

Dear sir,

I have saving bank account no. [protected] at union bank of india, prem nagar, district-dehradun, uttarkhand, pin-248001. Earlier on 11th july 2017 at around 11:00 am in the morning i tried to withdraw rs. 7000 from atm id near power house, p remnagar but the transaction failed with error and the balance had been deducted. The transaction cannot be completed. When i used another nearby atm, i was surprised to...
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J
jayashri kadam
from Satara, Maharashtra
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refund of amount

Address:Satara, Maharashtra, 415001

I have paid online payment for Bharat gas reffil cylinder of rs 561.96 only at Utilities_cc avenues_through state bank of india debit card ending 0128 but they have not received amount it shows transaction decline this happens on 15.07.2017 http;//www.ebharatgas.com/bharatgas/QuickPay.jsp
name ; Jayashri Shivaji Kadam
Bank, State Bank Of India
debit card ending 0128...
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Address:Mumbai Suburban, Maharashtra, 400097
Website:Fraud call

Hi, myself priya dave, had become a victim of fraud call from bank and by asking debit card details and otp, someone had used my debit card of bank of baroda and tranfser money in various mobile wallet. I had register a complaint in kurar police station, malad, mumbai-097 and at consulting the bank, i came to know that the fraud person had transfer 19999 rupees in cc avenue mobile wall wallet. The transaction no is [protected] dated...
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Address:Dharwad, Karnataka, 580003

Sir,
I have booked bharat gas cylinder on line and tried make online payment for the same. I have made payment online at 12.16pm on 17.07.2017 for pos txn at[protected]kotak 000000ccav-cc on 17.07.2017 at 12:16pm amount rs.581=83 has been deducted from account but the session has expired. Now i would like to know transaction was sucessful or not. Kindly contact to my contact no is[protected] for the solution of the problem. Or reply...
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N
noble srinivasan
from Delhi, Delhi
Jan 29, 2022
This thread was updated on Jan 29, 2022
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Unsecure and fraudulent gateway service

Address:Mumbai City, Maharashtra, 400054
Website:www.ccavenue.com

I made a purchase with a website makemyhobby.com, where it found to be a cheater, not processed the order till date, i raised the claim with ccavenue for my order id 118367, which the customer care replied to my email that they sent a email to the seller to cooperate and fulfill the service, i raised the complaint that this seller doesnt respond emails or any contact that provided in the website, its the same details they also got with them,...
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A
Arvind Boricha
from Nagpur, Maharashtra
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Csc wallet balance inquiry from ccavenue

Address:Bhavnagar, Gujarat, 364240
Website:digitalseva.csc.gov.in

Respected sir,
I have make a wallet balance from csc digitalseva site
But not recharge in the wallat

The error is :your order is successful

Payment reference number :[protected]

The ammount is deduct from my account

Please refund me my balance

Mo.[protected]
E-mail: [protected]@gmail.com...
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R
ravindra1211
from Raipur, Chhattisgarh
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Online transaction payment refund

Address:Mumbai City, Maharashtra

सर,
मैंने आर्डिनेंस फैक्ट्री की वेकैंसी के लिए ऑनलाइन एसबीआई नेट बैंकिंग से पैमेंट किया था पर पहली बार रुपये काटने के बाद भी फॉर्म एक्सेप्ट नई हुआ इसलिए मैंने दोबारा...
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N
Nataraj Prabha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of railway booking.

Address:560016
Website:www.ccavenue.com

I had made a rail booking on 28th june 2017. i used the sbi debit card to do the same. after sometime the ticket idi not generate but the amount of rs.2510.92 got debited from my account.

The details are as follows.
POS [protected]

txn no:[protected] at www.ccavenue.com

Name. c.Nataraj
mob no.[protected].
please do the needful to refund me the amount....
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A
amantrika -
from Coimbatore, Tamil Nadu
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Worst phone service and terrible staff

Address:Coimbatore, Tamil Nadu, 641002
Website:www.spruceindia.com

This is by far the worst i have experienced. I called thrice and the first person did not even listen to the query and told to call after ten a clock. When i called after ten the other lady transferred my call even without letting me complete what i had to say. The last person i spoke to was behaving like a drunkard! When i asked his name for complaint registration he was acting smart. I urge you to listen to that call and take some action...
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M
Meet Parmar 9649
from Ahmedabad, Gujarat
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Refund complaint

Address:Ahmedabad, Gujarat, 380007

I was buying domain address from godaddy.com but my payment reference number[protected] is failed money (975.20 ruppes) is deducted 2 times from my account at[protected], but no refund was done, and error comes that something is wrong during transition, what should i do?

Transaction details are transfer to ecom pur/godaddy_com_c/sbipg/140617 avenues india private
My bank account number is - [protected]
br...
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S
Sharan123
from Mumbai, Maharashtra
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Amount debited but payment didn't happen

Address:Bangalore, Karnataka, 560100
Website:www.airtel.in/postpaid-bill-pay

I tried to pay my airtel postpaid mobile bill of rs348.11 from "http://www.airtel.in/"
I used net banking and successfully submitted otp and completed the transaction.
Amount from my hdfc account is debited but transaction failed further. Error displayed was: service is currently unavailable. Please try after sometime with some reference: #*
My transaction id is:[protected]...
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C
Chandrima Dasgupta
from Bengaluru, Karnataka
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Booking flight tickets from Indigo app

Hi,

I was booking tickets from indigo app on 31st may, 2017. The payment failed but amount of rs. 28, 644 had been deducted from my icici account. Indigo has initiated refund request on 2nd june, 2017 and promised that i will get my refund from ccavenue with 2 to 4 working days from june 2nd but still i have not received the refund. Please take necessary action.

Order no. : - o0tmem9zekvfkthzsi63a
Ccavenue...
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L
Lata Adhikary
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money as ordered is not delivered but the amount get deducted*imp*

Address:Chennai, Tamil Nadu, 600017
Website:www.poorvika.com

I do hereby feel sorry to inform you about an incident which i faced after placing my order at poorvika via online transaction. I have placed an order for redmi 4a for which my payment for the item with code 104259 got confirmed and the amount of rs 6499 got deducted from my account. The merchant has even received the payment through the bank as per the information i fetched from the bank official. It has ben 1 month since my booking and...
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