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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
Unresolved
693
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CC Avenue Phone Numbers

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+91 22 6742 5555
148
88
+91 22 2600 0816
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+91 22 6692 0419
29
24

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Fax
+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 30

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P
Pranita Kumbhar
from Pune, Maharashtra
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amount debited for recharge but recharge not done

Amount of rs.399 was debited from my account for jio-plan recharge towards ccavenue@hdfcbank through upi ref no:[protected], but the recharge is not done. I received message from my icici bank that 399 rupees are debited from my account but i didn't get any message about recharge from jio regarding recharge process. I want my money to be refunded soon....
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G
Ghanshyam_gsparmar
from Aurangabad, Maharashtra
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transaction timeout but amount debited from my card.

Hi team,

My account is debited for a transaction of rs 766 /- but not reached to my broadband data provider. I did the transaction again then the recharge is completed. But my account debited twice.

Transaction details are as below :
Amount : 766 ₹
Date : 24-june-2018

E-mail : ghanshyam. [protected]@gmail.com
Contact : [protected]

Please look into it.
Thanks...
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K
Kadam Sushil
from Varanasi, Uttar Pradesh
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payment deducted from bank account but not sent to service provider

Address:Ahmednagar, Maharashtra, 413709

Hi
my name is Kadam Sakharam Bapu
i ordered bharat gas cylinder through their bharat gas app on 03/07/2018 at 07:20pm and at a same time money has also being deducted from my account.
but when their man come at my place to deliver gas he said he did not received any money.so i gave him cash at that time.
total rs763/- has been deducted.i want a refund of money in my account.
i had also registered a complaint...
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F
Finney Philip
from Nagpur, Maharashtra
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payment showing but not sent to merchant

Address:Pune, Maharashtra

My order number[protected] dated 17 July 2018,
Of amount 708/- is showing success,
But my merchant didn't get the payment
Nor did I get any SMS
CC avenue customer care : no response
Kindly look into it asap.
Error message after payment: transaction status error encountered
Whereas, my Paytm screenshot says the payment is successful to cc Avenue (screenshot attached below for reference)...
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S
Suriya Re
from Chennai, Tamil Nadu
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refund not yet happened

I ordered a mobile through Huawei Honor site on 16-5-18 and I cancelled it on 18-5-18 . The payment was done through cc Avenue payment gateway. But till today I didn't receive my fund back . Honor claims that they've initiated the amount . But the refund has not taken place . Order id - [protected] . Kindly respond appropriately . I want exact refund id nd UTR id . It's been 2 months . Why is this delay ?...
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V
vishal nishad
from Lucknow, Uttar Pradesh
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money deducted but recharge not done

I have recharged my jio no [protected] with 349 rs on myjio app through UPI through my paytm UPI payment gateway was CCAVENUE@HDFCBANK They deducted my money but my recharge was not successful .
I contacted ccavenue but I didn't get a satisfactory reply.
When I contacted jio then they told me that recharge was initiated but since payment confirmation was not done by ''''CCAVENUE"”''' recharge could be done.
I was further...
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Website:bajaj finserv

I have made payment of rs 134400(one lac thirty four thousand four hundred ) in favour of bajaj finserv loan account no 401SPF80726590 from my saving account no 17817334 of canara bank .the amount rs 134400.00 deducted from my account but it is not credit in my bajaj finserv loan account .

ccavenue transcation no is CCAVENUEF[protected] dated 07/07/2018

kindly initiate necessaryu action so that issue can...
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D
Deeksha K Udayshankar
from Bengaluru, Karnataka
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amount deducted but the order was unsuccessful

Address:560098
Website:Street style store

This is Deeksha,
I was placing an order in Street Style Store using CCAvenue. I paid through UPI hence by using TEZ app, i have paid 1049 rs and the amount is deducted from my account. But the order is not placed. It shows that it was unsuccessful and the order was aborted. Now what about the money..!! I either want my money back or the order to be placed..! Kindly guide me on what to do next inorder to get my money or place the order....
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H
Harshad06
from Pune, Maharashtra
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payment done, but no product from vocab solution

Address:Pune, Maharashtra, 411057
Website:www.vocabsolution.com

I had make the payment of 999 inr to vocab solution, however the people are neither ready to provide me the serial key nor refund. These are the videos that i had ordered to improve my vocabulary, and to open them serial key is needed. As i ordered it online i was expecting instant reply from them.

However, they get offended that i was asking more information about product. Now they are refusing to give me serial key and refund.br...
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V
Vivek347
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is not send to merchant site.

Address:Sonipat, Haryana
Website:Dcrust.ac.in

Sir, i made a payment of 1021 rupees from my paytm account to dcrust university. This is last date for registration. It is showing redirecting to merchant's website from 1.5 hour. Please solve this as soon as possible till tomorrow. It's order no. Is #[protected]. So, please proceed this payment till tomorrow. Please solve my this issue as soon as possible....
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Dear team,

I have paid rs:672 via cc avenue (Ord0.[protected] from ccavenue), but service provider edulogiq.in is not received the payment.

They are not updating the services for which i have did above payment.

Please find the edulogiq merchant reply as belwo in [bracket]

[dear satyen shaw,
Congratulations. Your advanced membership for cbse - class 8 is now added for...
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R
Rkshreya
from Patna, Bihar
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bank account debited but payment not received

Sir/madam, i have recharged my dishtv account with rs 324/- on 04/06/2018 at 10:10:11pm through internet banking. My saving bank account was debited with the recharge amount but dishtv was not recharged yet. I have complained to dishtv about payment confirmation but they didnot recieve the payment. It is already 38 hours to make the transaction but payment is not received yet. Kindly resolve the problem as soon as possible so that penality...
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@noopmishra
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regards refund

Address:Allahabad, Uttar Pradesh, 211004

I had done recharge on my phone via jio apk which has 3rd party collaboration with ccavenue. Amount was deducted but recharge was unsuccessful. Then i contacted bank and jio services and found that money is retained by ccavenue due to technical issues. Please help me to get my money.
Anoop kumar mishra
Amount-498
Date-17/05/2018 at 3 am around

I have attached a screenshot related to my transaction in which...
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M
Mayurika Bhatt - Parmar
from Pune, Maharashtra
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ccavenue bharat gas cylinder booking payment my 8th 2018

Address:Pune, Maharashtra, 411028

I applied online for booking of refill cylinder on 08.05.2018 at 9:46 p m and paid rs.644.32 through ccavenue. The payment was successfull and i got sms from bank informing that rs.644.32 had been debited to my account thru card swipe at 21.46 p m. But the same in not reflected on my account on bharat gas websited. It shows : order date : 08.05.18 order no, 4125833. Status : pending.
I have received email from ccavenue. Kindly help...
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D
dheerajnani
from Chennai, Tamil Nadu
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bharat gas online booking

I have booked bharat gas lpg cylinder on 03/05/2018 a and made online payment using hdfc debit card on 04/05/18. Amount ₹ 664.82/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through[protected]ccabharatpetroleumco and transaction no.[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this...
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G
Gunjun
from Bhubaneshwar, Odisha
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on line payment

Address:Mumbai City, Maharashtra

I paid rs 927 through internet banking (Bank of india) to cesu, bhubaneswar for payment of electric bill on date 26.04.2018 with cc avenue gateway. The said amount deducted from my bank of india account vide reference stubp[protected] on date 26.04.2018. But payment has not been received by cesu. The amount is out standing against me and to be paid by 28 th april/2018 with penalty. Please take the matter in top priority basis....
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K
karthik nani
from Hyderabad, Telangana
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I'm complaining about a deal that I purchased on little app

Address:Hyderabad, Andhra Pradesh, 500038

I tried purchasing a deal on little app amount deducted from my account but i didn't get the deal and the transaction was made through ccamoto i have even the transaction reference number txn#[protected] here is the reference number i want my refund back please credit my amount back to my account, and i have made this transaction on 19th april so please check about it and resolve my problem as soon as possible....
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Address:Dakshina Kannada, Karnataka, 575003

An amount of rs 9999 and again an amount of rs 9999 was deducted from the credit card for which i have not given any order and fraudulently receiving an assurance that i would be reimbursed the amount after getting a courier the amounts were deducted on 10th april and 11th april after receiving the courier when i tried to contact the mobile number from which received call representing to be from cc avenue it was switched off i would like...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.idealstock.in/index.php

I made a payment for stock advice service at http://www.idealstock.in.
I made a payment of Rs. 11800/ from Paytm and it was deducted from my account but they said they didn't received.
Further I made another transaction from my debit card again it was deducted and didn't get success.
Third time it got success.
So I expect a refund of Rs. 23600/ and it has been more than 10 days, please help me out.
I...
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P
Pushpa Chavan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment refund issues

Address:Dharwad, Karnataka, 580002

Sir,

On 6 april 2018 at 20:49, i tried booking a flight ticket from yatra.com but unfortunately i ended up getting ticket amount of ₹4779 deducted from my account and my booking was failed. Other than my bank statement i didnt receive any information about bookings and when i contacted customer care service of yatra app they said they havent received amount.
So kindly see through problem and refund my money asap.br...
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