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CC Avenue Complaints & Reviews

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Updated: Apr 2, 2024
Complaints 821
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CC Avenue reviews & complaints page 8

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H
Harsimrat Dulai
Sep 19, 2021
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Address: 101 CIVIL LINES PATIALA, PASSEY ROAD, MULTIPURPOSE SENIOR SECONDARY SCHOOL

I purchased avast annual subscription but haven’t received any mail regarding it & also not able to use advanced features still. payment was made to [protected]@icici
CC Avenue customer support has been notified about the posted complaint.
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    T
    Towfiqur Rahman
    from Lakhimpur, Uttar Pradesh
    Sep 18, 2021
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    Today I paid 550 Rupees to HDFC future banker programme through CC Avenue, the payment shows unsuccessful but the money was debited from my account
    CC Avenue customer support has been notified about the posted complaint.
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      S
      Shriharsh Gadakh
      Sep 14, 2021
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      I was paying my fees amount 21283/- through internet banking. Everything was fine and at the end I got the message of amount debited from my account and a message on screen as order is awaited. IT IS REALLY IMPORTANT PAYMENT. I don't know what to do. I need help ASAP.
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        K
        Kumar Prayag
        from Pune, Maharashtra
        Sep 13, 2021
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        Address: 596, Narayan Peth, Pune, Maharashtra

        Done online payment thru Newpoint's printbutterfly.in site net banking payment thru NETBABMKING option ccavenue gateway it was not got transferred to the printbutterfly.in but mat got debited from my bank account. So hereby giving all the details of transaction and statement of bank.

        please kindly do the needful.and refund my money as soon as possible.

        Date, Time :[protected]:09:13
        Debit Account No: [protected]
        Amount: INR 2, 800.00
        Particulars: - IB/[protected]/[protected]
        CC Avenue customer support has been notified about the posted complaint.
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          B
          Basavaraj Emmi
          Sep 8, 2021
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          Hppay transactions pending
          CC Avenue customer support has been notified about the posted complaint.
          Pending showing but deducted amount from bank accounts
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            S
            Sidhdhant
            Sep 7, 2021
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            Address: At-memadpur

            Money stuck in ccavenues
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              S
              Sidhdhant
              Sep 7, 2021
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              Address: At-memadpur ta-vadgam

              Please solve my query my problem is money stuck in [protected]@icici i want refund as of now
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                P
                Prabhash Bhasker
                Sep 6, 2021
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                Address: Level II, Plaza Asiad, S. V. Road, Santa Cruz (West) Mumbai Mumbai City District Maharashtra India - 400054

                I was trying to pay for a watch on 5th September, 2021 on Shopper stop portal via CCAvenue transaction gateway. The payment failed but amount of Rs 2, 846 was deducted from my paytm account. The wallet transaction id is [protected]. The order id is[protected]. Please refund my money.
                CC Avenue customer support has been notified about the posted complaint.
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                  P
                  Pratyush ranjan sahu
                  Sep 4, 2021
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                  Address: AT-DAKSHINIPALI,PO-SINDHOL,PS-ULLUNDA

                  Please help me sir my money was deducted from my debit card unnecessarily
                  Please refund my money
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                  Sep 04, 2021
                  Updated by Pratyush ranjan sahu
                  Please solve my problem sir
                  Sep 06, 2021
                  Updated by Pratyush ranjan sahu
                  Sir please help me
                  Sir please refund my money
                  Please refund my money
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                    B
                    Bigshalks
                    Sep 3, 2021
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                    I purchased the avast software and made the payment of Rs1299.50 using upi the amount was deducted but i did not get any order confirmation till now.
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                      N
                      Nildip
                      Sep 3, 2021
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                      Dt 25 August 2021 I recharge my CSC Wallet Rs.3000/- through Canara Bank Internet banking system.
                      Transaction ID[protected].
                      This transaction was successful but at the last time payment gateway shows transaction is failed.
                      My CSC ID is[protected]
                      Please check and solutions refund.
                      CC Avenue customer support has been notified about the posted complaint.
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                        H
                        HPrasad Mahawer
                        Aug 30, 2021
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                        Address: Phirta {rajasthan} coincide 303338

                        Please solve bharat gas refill pending status showing refil order 71581 on date[protected] deduction my account payment showing contact no.[protected]/[protected]
                        CC Avenue customer support has been notified about the posted complaint.
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                          5
                          52shanuD*
                          from Mumbai, Maharashtra
                          Aug 29, 2021
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                          Payment deducted but form not submitted

                          Sir today i was submiiting my fee on hnbgu website.payment was done but not reached as it was showing the screen to wait.My form is not submitted yet and i am so.much worried because i dnt have money .2250 Rs was deducted from.my account.

                          Dear customer, transaction number[protected] for Rs2250.00 by SBI Debit Card X5144 at 76030918 on 29Aug21 at 12:48:20. If not done forward this SMS to [protected] or call [protected]/[protected]...
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                          N
                          Nirmal Dasgupta
                          Aug 28, 2021
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                          Address: Golden temple darbar saheb Amritsar

                          I had sent rs 5000 to golden temple for langar thru my debit card. On 28/8/21 at 1.08 pm
                          Ref..[protected]
                          Order no ...#RDSDS[protected]
                          TILL NOW NO CONFIRMATION
                          PLEASE EXPEDITE OR CANCEL MY ORDER.
                          CC Avenue customer support has been notified about the posted complaint.
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                            प्रासू सिंह
                            Aug 28, 2021
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                            I made a payment for online purchase on the Shoppers Stop website and paid from my paytm wallet through Ccavenue. Money got deducted but the order has not been confirmed.
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                              S
                              shikhadeep38
                              from Delhi, Delhi
                              Aug 26, 2021
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                              Website: chandigarhhairtransplant.com

                              I have placed an order from https://chandigarhhairtransplant.com/ of cost Rs.2400 on 20 Aug 2021and the payment was made using Google pay application and cc avenue payment gateway. Amount got deducted from my bank account and got the message that the transaction is successful with transaction-id and also the order confirmation email from CCavenue also but when i checked the status of the order it is showing cancelled.

                              when i contacted chandigarhhairtransplant office they told me that the order is cancelled.

                              But I haven't received any refund from ccavenue however the order was cancelled
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                                nikhilP742
                                Aug 26, 2021
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                                Hello! I had paid an amount for my exam related stuff viz the link sent to my mail by the service provider and it was ccAvenue secure payment. I entered my debit card details and and proceeded to pay. It even led me to bank page and OTP was asked. After entering OTP, the amount got deducted but the landing page for successful transaction did not appear. I guess there was some server issue hence it did not load and I had a Timeout error. The service provider said they didn't receive the payment. Please resolve the issue ASAP.

                                Date of Incident : 25 August 2021
                                Order Number : N11179
                                Total Amount : INR 6, 000
                                CC Avenue customer support has been notified about the posted complaint.
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                                  S
                                  sayantansharma
                                  Aug 23, 2021
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                                  Address: Mumbai

                                  I was trying to make an online appointment for booking a doctor's appointment at Peerles Hospital website. As I was making payment and completed the same by submitting my OTP, I was stalled at secure.ccavenue.com with a message displayed as

                                  Your order # EP[protected] is Awaited .

                                  Payment Reference no:[protected]
                                  You may use this number for any future communications.

                                  I was not taken back to the Peerless Hospital website, neither was there any link to go back to the same. I am not sure whether my booking has been done or not.

                                  Please resolve the issue and complete my booking asap.
                                  +1 photos
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                                    Adrj134
                                    Aug 18, 2021
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                                    I ordered Rs 390 product from Lenskart and paid through net banking by CCavenue gateway but my order failed and money also got deducted.
                                    Now Lenskart is saying they don't got money and my bank is saying money got transferred to cc avenue.
                                    So CCavenue is real fraudsters.
                                    I am attaching proofs. Now it's been many days and my money is missing.
                                    GUYS pls don't pay money online through cc avenue gateway. They are thieves.
                                    +3 photos
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                                      S
                                      Shuchs
                                      Aug 17, 2021
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                                      Transaction done on 9th May on Amex card ending *63009 for 1615 - need merchant details
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