CC Avenue
Avenues India Pvt. Ltd.
Customer satisfaction rating: 18%
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698
COMPLAINTS
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CC Avenue Customer Care

Website:
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Address
Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 6742 5542  
+91 22 2648 0772  

Additional info
Delhi
Level-12, Building No. 8, Tower-C, DLF Cybercity, Phase II, Gurgaon 122002, Haryana

Hyderabad
Floor 1, GNR’s RV Insignia, Silicon Valley Layout, Image Garden Road, Madhapur, Hyderabad 500081

Bengaluru
Level 9, Raheja Tower, 27-37, MG Road, Bengaluru 560001

Chennai
S2, Venkateswara Castles, 2nd Floor, #30, Palat Sankaran, Road, Mahalingapuram, Chennai 600034

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
Complaints
698
Pending
0
Resolved
123
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

CC Avenue Complaints & Reviews

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Name- Tejas Parmar
I have canceled the "PREPAID" PRODUCT from beautywholesale.in (jarms azim pvt limited,...
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I purchased a domain at in.godaddy.com and payment was through UPI by CCAVENUE. I paid 4720 and it showed the payment declined....
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Technical team having poor response
After one week of problems and 19 emails no resolution from CCAvenue.

Irresponsible response and non Technical team.
Oct 24, 2020

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    I have made payment to max fashoin using ccavenue upi on 29th of september 2020. However the order was not placed and amount was debited from my account. I havenot recieved any refund for this transaction. The amount transacted was 999/-
    Oct 24, 2020

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    CC Avenue customer support has been notified about the posted complaint.
    Pls refund the amount asap
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      Dear sir/madam,
      Maine date(14/10/2020) 7:48 am RRN:[protected] maine paytm upi ke madhyam se admission ke liye amount...
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      TRASACTION NO.[protected]IGAJQNALB4 DATE 17/10/2020 1:46PM
      PAYMENT DECUCTED : 529.50
      login id [protected]@ymail.com, password:- ZQ8557, Post applied for PRT
      Oct 17, 2020

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        Hi cc avenue & home center,

        I placed an order in the homecenter, payment was successful but never got a confirmation...
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        On 26 Sept 2020, I tried to renew my Go Daddy domain and business email. I made a payment via my HDFC CC and the payment was...
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        I purchased products from Max Fashion app worth Rs.1884.60 on 7 Oct 2020 through Phonepe. The payment was successful and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion. Please refund the deducted amount Rs.1884.60 asap.
        Money got deducted but order not placed
        Oct 13, 2020

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          I purchased item from max fashion app worth ₹2197 online on 6th sept. The payment was successful done through upi and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
          I request you to refund the amount as soon as possible.
          Oct 10, 2020

          Complaint Status

          CC Avenue customer support has been notified about the posted complaint.
          Sorry i have typed the purchased date wrongly as Sep 6th instead actual purchased date is Oct 10, 2020 (sorry for the typo)...Please refund my money 2197 rs.. Asap.
          Please refund it as soon as possible.

          PAVITHRA Logu's [Complaint's author] reply, Oct 11, 2020
          Expecting my refund soon
          2 Comments
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            I have order iphone x from IPh4 site. I made payment amount through cc avenue(39999).Order number is #2592 .after placing...
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            I purchased 2 products 7 Oct 2020 from Max Fashion online site. I paid Rs.548 through gpay. The payment gateway was cc Avenue....
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            Recently i purchased dresses from online max app worth Rs.1198 online on 8th oct.The payment was successfully completed and debited from my account.But order not placed and I didn't get any confirmation mail.So i request you to refund the amount as soon as possible.
            Payment successfully completed but order not placed
            Oct 09, 2020

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              I have initialization add fund in my idfc frist bank account through idfc mobile banking app on 06/10/2020 and made online...
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              I have placed an order on homecentre and made online payment via upi through cc avenue. The money got debited from my account but order ha not been placed. I did not receive any confirmation on order details as well.
              Please resolve it as soon as possible.
              Oct 07, 2020

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                I purchased item from max fashion app worth ₹399 online on 6th sept. The payment was successful done through upi and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                I request you to refund the amount as soon as possible.
                Oct 07, 2020

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                  I recently made a successfull transaction of 799 rps through gpay app on 29 sept 2020 which was requested by avenue india pvt ltd to order on max fashion app.I made transaction but my order didn't placed and money got deducted from my bank
                  . Please look into this matter and refund back my paymemt
                  UPI id[protected]
                  Money got deducted from my bank but order didn
                  Oct 02, 2020

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                  CC Avenue customer support has been notified about the posted complaint.
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                    Am trying to pay my bajaj finserv emi through ccavenue gateway. my lazypay wallet using for this payment but gateway didn't...
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                    I had performed a transaction by Indigo airline mobile app while booking my flight ticket. After the process, I got a pop...
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                    I recently purchased item from max fashion app worth ₹2067.30 online on 27 th sept. The payment was successful done through...
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