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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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+91 22 6742 5555
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Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
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400054

CC Avenue reviews & complaints page 6

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M
mithilesh.26
from Coimbatore, Tamil Nadu
Jan 28, 2022
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Order awaiting even after the payment is completed

I was doing online payment for my college tuition fees using my kvb debit card. The amount Rs.34340 got deducted from my account through CCAvenue but the order was not confirmed. The status was "Your order # (some number) is Awaited". I tried reaching the technical support or service team of CCAvenue but no response still...
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A
Anishkumar Mohanan
Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure of Transaction

Dear Sir/Madam,

I had purchased a domain from godaddy, I had to make the transaction via CC avenue, the amount was debited from my bank account but the status is pending..

Please look into the matter seriously...

Thanks & Regards,
Perfect Electrical Works....
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A
Andayil Arjun
from Coimbatore, Tamil Nadu
Jan 22, 2022
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Order not delivered

Money deducted from Hdfc account and still the cc avenue page showing "your order #41847 is awaited" yet the order is not delivered. Please solve this and make way for the payment. Kindly do the needful ASAP.
Payment Reference number :[protected]...
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S
Siva panicker
Jan 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HP Pay in ( HP Gas Payment)

Address:26/565A MANIMANGALAM , PRIYADARSINI NAGAR HOUSE NO:34, KONTHURUTHY, THEVARA PO, COCHIN- 13

Transaction ID : 16180139 thru CCAVENUES ([protected]@icici)on
01-Jan-2022 thru UPI transaction to HP Pay ( for LPG Gas for Rs 933.80) which failed as per CCavenue with transaction status"Reverse" same details see in attached file. my UPI id is [protected]@oksbi
Refund not done till now, please resolve the issue and revert

Regards
Sivasankara Panicker
mob: [protected]...
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S
Shefyy
from Hisar, Haryana
Jan 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted, order not placed

I placed an order on street style for worth Rs 3700. Money got deducted from cc avenue but order did not get place.
I am worried if they are a scam?...
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J
janhvi chaniyara
Jan 8, 2022
Jan 9, 2022
This thread was updated on Jan 9, 2022
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Order confirmation

I placed an order of juicy chemistry from bank debit card. The amount Rs.1315 got deducted from my account but the order was not confirmed. The status was "Your order is Awaited". I tried reaching the technical support or service team of CCAvenue but no response still.

Please help to get this resolved.
Thanks...
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K
Karthika Civil
Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stuck in Payment Page But Amount Got Debited

Yesterday I have made a payment of Rs. 1, 479.72 in CSC (http://www.cscentrepreneur.in/) via CCAvenue using SBI net banking and my payment was successful and Rs. 1, 479.72 got debited in my account but I didn't get payment done in CSC website. I have attached the transaction details for your reference. Please check and do the needful....
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P
Prasad41
from Solapur, Maharashtra
Dec 27, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
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Payment deduct on my phonepay number 7768908974 on rs 2006 at two time

Address:Solapur

Transaction id-T2111031659458228624531
Collect id-ICI2ca88e6d46ca4408996d1e167dabedf9...
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Website:narendramodi.in

I did payment on 25 Dec 2021 9:30pm through Cc Avenue as a payment gateway but the merchant did not receive the payment .The amount has been debited from my paytm wallet but not received to the merchant .
i have received a message that it has been debited.
kindly look into the matter urgently!...
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R
Rahul Nandan Singh
from Noida, Uttar Pradesh
Dec 23, 2021
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CCAvenue Reference # 110344122184 order not yet fulfilled

I ordered for magazine "B Positive" on 27/11/2021 07:40:34 using career prakashan website but neither the book has been delivered no refund has been done.

Contact no. Of company and other no. Which is appear on site is also not responding. Cost of my order is 1632/- with additional transaction charges.

CCAvenue Reference #[protected] Order Date 27/11/2021 07:40:34...
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C
chaitanya vuriti
Dec 23, 2021
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Money debited from ICICI account and NOT SENT through

Hi team,

I have made a payment of INR 1, 90, 501.00 while booking the ticket on qatarairways from the email below chaitanya.[protected]@gmail.com and the money has been debited from my account but the transaction is cancelled.

it did not even provide me any reference number. attached the screenshot for reference....
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G
Gyandeep Choudhary
Dec 22, 2021
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Non receipt of refund

I payement failed on 15.12.2021 but not yet got the refund
My details of transaction is INB/[protected]/CCAVENUE.COM/CHARGE/null.
Please do the needful in this regard.

Mob no.[protected]
Email id [protected]@gmail.com...
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T
tarun ganesh reddy kovvuri
Dec 15, 2021
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Awaited payment

My payment is said to be awaited plz resolve it faster...
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S
Sindhuja duvasi
Dec 15, 2021
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Order issue

I didn't order anything in this site till I lost my money why should they cut my money please send my money back...
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R
Rahul!10
from Delhi, Delhi
Dec 14, 2021
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Order is awaited

Today I was making a payment for mgu diploma cc avenue portal for 6500 rs.
Payment reference no. is[protected]. Payment was deducted and order is shown awaited. Please clarify issue....
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L
LakshmiM 999
Dec 7, 2021
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Money deducted Payment Pending

Yesterday I have paid my college fee through ccavenue in my college website portal . Money is deducted from my bank account but i didn't received my fee receipt and it is showing pending . When will my trasaction is successful??????????
Its urgent...
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S
Simran guliani
Dec 5, 2021
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Regarding payment of pstet

Reference number IGAMOGPMB2 of transaction amount 1800 is not being directed. But the payment is debited from my account...
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A
Agnes Jain Rose
from Noida, Uttar Pradesh
Dec 2, 2021
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KSPC fresh registration payment

This is regarding a fresh application for KSPC registration. I have made a payment of Rs. 3850 to KSPC which was done successfully but payment of Rs. 4200 to KSPC welfare trust has been debited from my account but payment was unsuccessful. Kindly look into the matter and do the needful....
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T
Theart
Nov 29, 2021
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Refund status

Hi

I'm sending mail and calls multiple times but still not getting any response from their side.
Pls help...
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M
Madhubabu112
Nov 25, 2021
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College fee payment

Website:www.gmrit.org

I was paying my fees amount 50, 000/- through Upi ( Googlepay) . Everything was fine and at the end I got the message about amount deduction from my bank account, but money didn't reach to recepient.Also i didn't get reference number from ccavenue....
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