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Cinepolis India Complaints & Reviews

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Last updated Oct 28, 2024
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Cinepolis India reviews & complaints page 64

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S
s.anand1508
from Patna, Bihar
Sep 29, 2014
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tickets not booked account debited

Address: Patna, Bihar

Dear sir/madam, I tried to buy 2 tickets CINEPOLIS WEBSITE 28th September for viewing the movie KHUBSOORAT; Show Time: 04:20 PM that charged me Rs. 422.48/- . After this transaction my web page expired and I haven’t received any confirmation through mail or sms in relevance with this. My CANARA BANK DEBIT card has been charged Rs. 422.48/-. However, till date my charged amount has not been reverted. Kindly look into the matter urgently...
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Crazyhunk
from Visakhapatnam, Andhra Pradesh
Sep 1, 2014
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Online Booking on 29th May, Show Cancelled, Money Not Refunded, over 3 months

Address: Hyderabad, Andhra Pradesh

This is regarding 2 tickets that I had bought at Cinepolis Hyderabad, through the Cinepolis website. Details are as follows: Movie: X-Men Days of the Future Past 3D Date & Time : 29th May 2014 at 2:15PM No of Tickets: 2 Booked at www.cinepolisindia.com Booking Number: 0111650 (Tickets Confirmed) Amount Collected : 552 (including Internet and convenience charges) Seats : VP - P8, P7 The show was cancelled on the said day,...
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kesavand
from Mumbai, Maharashtra
Aug 20, 2014
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Movie Show Cancelled by the Cinepolis Surat But refund Not provided even after one month

Address: Surat, Gujarat

I Booked "Vellai Eklla Patathari" movie dated 18th July 2014 in Cinepolis, Surat through cinepolis online Booking. Movie Show Cancelled by the Cinepolis Surat due Movie box not received. They assured refund will be credited with 7days. But refund Not provided even after 15days so i contacted them in personal and enquired about my refund again after geting all the details once again they said it will done soon. Even after One month still refund...
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R
rohansequeira
from Konnur, Karnataka
Jul 7, 2014
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Interrupted screening and inferior cinema quality

Address: Dakshina Kannada, Karnataka

CINEPOLIS- MANGALORE
DATE: 6-7-2014
SHOW - TRANSFORMERS/ 12:45PM

This is my 2nd time experience in this multiplex- ; the show started with audio-video mismatch which was later stopped and played again. Later there was a problem with the 3D quality . It wasn't up to mark 3D quality which they realized again and they had to stop the movie and repair their projector while the people were waiting for the show...
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Anila Jude
from Vadodara, Gujarat
May 18, 2014
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Non-refund of amount by cinepolis

Address: Hyderabad, Andhra Pradesh

[protected] Forwarded message[protected] From: Jude George <jude.george.[protected]@gmail.com> Date: Sun, May 18, 2014 at 10:44 AM Subject: Re: Cinepolis Ticket Information - Booking Unsuccessful To: [protected]@cinepolis.com Cc: [protected]@rediffmail.com Reminder 2 On Fri, May 9, 2014 at 9:40 PM, Jude George <jude.george.[protected]@gmail.com> wrote: Dear sir, I am yet to receive the refund. If this is not done immediately, i will put complaint...
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Arpitpuri
from Bhopal, Madhya Pradesh
May 2, 2014
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Collection of non refundable amount without bill for 3D glasses and Service Tax evasion

Address: Bhopal, Madhya Pradesh

Hi,
I am writing this message to raise my concern for Non Refundable amount for 3D glasses against which no bill is provided to any customers.

I raised a concern to Cinepolis India's Facebook Page and was contacted by Mr. Ankur who is Unit Manager at Bhopal. He categorically said that "there is no bill provided for such payment made. We only stamp the tickets for customers reference".

This...
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srivastava.amrita
from Srinagar, Jammu and Kashmir
Mar 6, 2014
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regarding: wrongly deduction of money by me debit card

Address: Patna, Bihar

Respected Sir/Madam My name is Amrita Srivastava. I am a Resident of Bakerganj, Patna. I had booked 3 tickets on 27.02.2014 for a show on 28.02.2014 by 9:45a.m.for the movie Shadi ke side effects. The total amount Rs. 483/- had been deducted twice. Kindly reverse the wrongly deducted amount to my card no.[protected]. This is a debit card no.of Punjab National Bank. Kindly Do the needful. I shall be highly obliged for this kind...
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Varunbc
from Ernakulam, Kerala
Jun 6, 2013
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indecent language not censored

Address: Bangalore, Karnataka

I recent been to a movie by name hangover part III, i realized in the theater that there was a lot of bad and indecent language in the movie and the apathy of these people are that they did not even bother to censor these indecent language and even added subtitles of these languages even glorifying them..

they need to taken into severe action for lacking a sense of social security an moral responsibility.

I sincerely...
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Vismad Bajaj
from Bengaluru, Karnataka
May 2, 2013
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Pathetic service

Address: Amritsar, Punjab

Dear Team

I'm from Amritsar and We went to watch movie with my family 'Lucky di Unlucky Story' today in 'Cinepolis' Amritsar at celebration mall
Seat number Q1 to Q6 screen 4 at 11.35pm show on 01/05/13

But when we went inside to see the movie our seats were occupied by some other guys.

We told them to show their tickets,
They said we don't have ticket...
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chandan_c89
from Basi, Punjab
Apr 20, 2013
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Club cinepolis card

Address: Bangalore, Karnataka

Cinepolis card is big fraud, when the card was given to me they said the card has no validity and also the points in the card has also no validity.
Also when they gave me the card i was told for every 10 Rs 1 point is to be added now they changed it for every 25 rs 1 point would be added. I had around 200 pts which was equal to 2 free tickets now they have changed the rules that the points will be expired after 31st march. This cheap...
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Rishab Batra
from Hyderabad, Telangana
Jul 28, 2012
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Supply of false Cold Drinks

Address: Ludhiana, Punjab

Today I Went to Cinepolis, Ludhiana MBD mall for watching CARRY ON JATTA.!!
here I purchase a large Pop_corns , two large coke( one is coca cola and other one is Sprite) and instead of sprite they had given me something else, it taste like soda water and when I went there for complaint, they apologize and give me Sprite and here the story begin, what happens there..
How they Give me
1)They had thrown water outside with...
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chandan_Shree
from Bengaluru, Karnataka
Jul 20, 2012
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Error Transaction

Address: Patna, Bihar

Dear ,

I was booking two tickets of morning show of cocktail 10:45 on 16/07/2012, from cinepolisindia.com online the ticket price is deducted from my
ICICI Bank account no[protected] Transaction Description - IIN/Cinepolis/[protected]/0
but no ticket was alloted to me for the show, i waited for five days for their action towards failed ticket book,
but no steps are seems to be taken from their side....
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deepkab
from Patna, Bihar
Oct 7, 2011
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Amount deducted from Credit Card

Address: Patna, Bihar

Dear sir/madam,

I tried to buy 6 tickets CINEPOLIS WEBSITE 10th September for viewing the movie MERE BROTHER KI DULHAN; Show Time: 10.45 that charged me Rs. 840/- . After this transaction my web page expired and I haven’t received any confirmation through mail or sms in relevance with this. My HDFC credit card has been charged Rs. 840/-.
However, till date my charged amount has not been reverted.

Kindly...
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rrrttt
from Bengaluru, Karnataka
Sep 28, 2011
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cheating on show timing

Address: Bangalore, Karnataka

The movie Johnny English was advertised in local papers and the show timing was 4.55 pm. When we went there today to see the movie we were told that the show is cancelled and we were told to see another movie!!!! They also said its printed wrongly in the times of india...but there was a poster in the cinema hall which also had the timing of 4.55. Liars and cheats the bunch of them...may they rot in hell/

Problem with our country...
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sanjeevsinghh
from Bengaluru, Karnataka
Sep 26, 2011
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Amount deducted from Credit Card

Address: Bangalore, Karnataka

Dear Sir,

I had tried to purchase movie ticket from www.cinepolisindia.com money was deducted but I did not get the ticket.
Please refund the money 360 rs which I tried to book on Sept 8 ,2011
Please contact me on this mail email id : Email id : [protected]@gmail.com

From: Cinepolis Support [mailto:[protected]@cinepolis.in]
Sent: Thursday, September 08, 2011 3:59 PM
To: Sanjeevbr...
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kapur1234
from Mumbai, Maharashtra
Sep 1, 2011
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VALET PARKING DAMAGED MY CAR TWICE.....

Address: Amritsar, Punjab

CINEPOLLIS AT CELEBRATION MALL,AMRITSAR,,,,,,TWICE I GAVE MY CAR FOR VALLET PARKING AND THE SAME DRIVER DAMAGED MY CAR,,,,THERE WAS NO ONE TO LISTEN/SOLVE THE MATTER I DONT UNDERSTAND WHY THEY DID IT ......I WANT TO LODGE COMPLAINT AGAINST VALLET CAR PARKING CONTRACTOR...PLZ HELP...
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supreet21
from Delhi, Delhi
Jul 25, 2010
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hooting and shouting in the hall and improper response from the staff

Address: Amritsar, Punjab

was a poor experience at cinepolis at celebration mall amritsar.
3 o[censored]s had gone to see a movie today. there was continues shouting and hooting being done by a group of people sitting next to us. So we could not understand the movie and could not enjoy the movie. there were no bouncers in the hall to keep a check on any one.This place is not at all suitable for families to come
At the end when we went to complaint for what...
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