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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 17

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S
Suryadevmaity
from Robertsonpet, Karnataka
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cancellation of my credit card application

Address:Yelachenahalli, bangalore, 560062

I am Suruadev maity, holding a salary account of city bank, Bangalore, I applied for credit card on[protected], but i received a mail form city bank regarding cancelation of my application without any proper reason . May I know what is the reason for this and why city bank is not providing proper reason to existing customer. Customers are valuable for them or not.

Ref no :[protected]...
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A
ajit.nayak2911
from Hyderabad, Telangana
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credit card fraud online

Address:6-MIG-91,3rd Floor,Tanasha Nagar,Manikonda,Near Vibrant International PreSchool, 500089

Dear Sir/Ma’m

I had a credit card fraud transaction in GBP yesterday.Called to CITI bank and raised the issue as well.Around 45k amount was debited without my notice when I was returning from my office to home.Please register my complaint and waive off my amount ASAP.
I was talking with CITI customer suppport to block the card itself 1 Transaction happened.

Here are the Transactions happened in GBP...
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Address:110030

I had a ready credit account with citibank. I did pay the settlement amount on march 17th and also received a email from citibank conforming there is no outstanding balance on my ready credit account however even after multiple email sent they are still reporting an unpaid balance to cibil. Please lookinto this matter.

My suvidha account number is [protected]...
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S
sinharoy
from Kolkata, West Bengal
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unauthorised debit of rs. 800/-against my credit card xxxx xxxx xxx7759

Address:SECTOR III, Kolkata, West Bengal, 700097

I find from citi card intimation dated 27-may-2019 that the stated amount has been paid and debited from my card
Bank has also intimated that no pin or authorization has been given and that at the instance of rbl the bank has debited the amount from my account limit.
In the above context the act of the bank is challenged with a request to revert the claim with an intimation to the mail address furnished...
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R
Raoul Lincoln Mcpherson
from Delhi, Delhi
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complaint against 3rd party citi collection agent seema

Address:Citibank Gurgaon, New Delhi, Delhi, 110017

This is in regard to a third party citi collection agency rep named seema who is calling and threatening me to make the payment for my amex card which is already signed as a write off on my credit report due to unexpected health circumstances i was not able to pay and it went to collections and they are calling me back to back and harassing me and threatening me. I have just got out of hospital and this if what the throes party collection...
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S
ShekharAirtel
from Khed, Maharashtra
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citibank credit card fraud and reward points redemption

Address:Vadgaon Sheri, Pune, Pune, Maharashtra

Fraud transaction has happened on 17th May, 2019. 2 fraud transaction have happened almost 1 yr back also. So I asked customer care to block my card. Now I have 4000 rewards points on my card which they are saying I can't redeem unless they issue me a new card and transfer that rewards points to new card. But I don't want use their service anymore as this bank cheat customer in every front from charging unethical partial payment charges on...
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L
Lakshman kalla
from Khammam, Telangana
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requested address update but it take more than 3 weeks not resolved

Address:530008

Have raised two query id ([protected]) &[protected]' long back that to update my mailing address in my online citi bank profile as my account blocked due to miss match of mailing address and this is corporate account (Salary ac).

Also sent required documents to chennai mailing room along with written latter to update my mailing address with my signature and they have received it couple weeks back.

But i am keep...
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M
Mallikarjun Mallampalli
from Visakhapatnam, Andhra Pradesh
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documents collected for credit card and no further response from executive

Address:500084

Hi, city bank dsa agent veeru had approached me offering credit card, i have filled application and provided my id proof, address proof, passport photograph, and 2 months payslips. I did not get any call or message from city bank even after 4 days i submitted the documents. The executive is not responding to my phone calls and even the dsa office is not answering my calls....
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S
sarithanp
from Bengaluru, Karnataka
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urgent!!!-account no: 4386280037221490: issue w. r. t emi conversion

Address:Bangalore, Karnataka

I writing to you with regards to the recent transaction i made with my new citi bank credit card.
The first transaction i made was for rupees-26826.
Immediately after the first transaction i called the customer care to get it converted to an emi.
Conversation 1:
I asked the person to convert it to an emi and i was advised that the minimum amount due must be above 1000 and asked me to swipe the card again so that...
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M
mounika kasoji
from Hyderabad, Telangana
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credit card not closed

I have asked the customer care person to close the card, as there is a fraudulent transaction happened last year & the same has been blocked also i have requested for card closure but they have not closed the card yet, even i have called the customer care executive in the month of oct 18 they don't disclose that the card is opened i have paid the bill amount and requested for card closure for the 2 nd time also, still the same negligence,...
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K
from Bengaluru, Karnataka
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undelivered credit card

Hi,
With regard to the above captioned subject, please note that my credit was not delivered to my mailing address pertaining to my credit card as i was out of mumbai.
I would like to get the same sent to my present address in bangalore.
The card was sent through blue dart awb no [protected].
I request you to have it redirected to my present address.
Kamalkumaer settipalli, d2 1101, l&t south city, arekere...
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M
Madanverdantgarg
from Meerut, Uttar Pradesh
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loans

Address:Begumput Hyderabad, Hyderabad, Telangana

In the month of august 2018 i received a phone from mrs. Nandni saying that we are providing loan from citibank hyderabad on insurance basis and demand my adharcard, pan card, & photo for 2 lakes rs. Lone then i sended him same document than see asked for rs. 14000 for insurance in the name and account of mr. Ritesh i deposited the money than she informed that your insurance policies of birla insurance has been issued and told that your file...
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A
Arun Mʂ
from Thiruvananthapuram, Kerala
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credit card delay processing

Myself arunkumar. I applied for credit card through citibank camp organised in my office last week. After that i didn't received any status about my application.
I can't even track the status. What is the status of my application?
Why is there a delay?

Please find the below details of the application
Application no: bpa2062125
Phone no: [protected]
Pan : bdmpa2220g...
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P
PreethiAjit
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inactive account

Address:560076

My account is blocked without any notice and for some insane reasons.
They needed information about the transactions that happened and i provided what i had for the best of my knowledge and still the account is locked.
I want the account to be activated asap as i have bills to be paid and transactions to be made.
This is ridiculous and i m really unhappy about the service...
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A
anishpar
from Delhi, Delhi
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amount debited from credit card

Address:380052

Unauthorised bank transaction by google proxima beta on CITI Bank Credit Card of Rs. 799 (for 5 times) and Rs. 420 (for 2 times).

This was an un-authorised transaction in the name of "Google*proxima beta". The bank account is in my custody and I have never share my credentials to anyone.

Request you take immediate action on the above fraud transaction to get back the refund urgently.

Please take...
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A
ashemoto
from Pune, Maharashtra
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credit card charged dispute

Address:NA, 411001

I have been billed 9.95 usd on card 4825 on 15 apr 19 at drawing made easy.
I have not opted for a recurring monthly plan.
Since i cannot find a way of discontinuing the payment could you please stop payments to this vendor.
I am not interested in any refunds, just to make sure that these recurring monthly payments be blocked in future.

Thank you
Ashraf...
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Y
Yogendrasinh_65
from Mumbai, Maharashtra
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credit card closure

Address:411033

My Credit card No. [protected] was closed on[protected], Still there is the credit card statement generated monthly for the same. When I raised a request (Citibank=[protected]' ) for closure if the statements generated. I have received a mail for payment of the due chargers.

I have a mail confirmation of ₹1000/- Card chargers reverse and I have paid pending ₹122.50/- on 13/11/18. Still why I am recieving this message...
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P
Prajwal Gonsalves
from Bengaluru, Karnataka
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cash back not received

Hello team

I purchased a one plus phone in amazon on 1st december 2018, which had 1500 rupees cash back within 90 days. I still have not received the cash back. It was for my citibank debit card.

Order date

01-dec-2018

Order #

[protected]

Order total

32, 599.00 (1 item)

Can you please check the problem here.br...
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K
Kali Sankar Ghosh
from Agra, Uttar Pradesh
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regarding renewal of family health insurance

Address:FLAT NO C 25/16 MANJULIKA HOUSING CLUSTER B ECTP, 700107

Dear sir, i have written to citi bank and continuous follow up, unfortunately no one responded me fromm citi bank

Dear sir,
This is for your kind information that, till now my family health insurance policy has not been renewed, though i have sufficient fund in my credit card. Our insurance policy has been expired on 31st march, 2019. Apart from this, one of your staff contacted me several times for increase up to...
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V
Venkataramanan Baskaran
from Tiruchirappalli, Tamil Nadu
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beware of credit card loan

Address:Chennai, Tamil Nadu

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I took a byjus program for my kids in jan 2019. Whilst paying the byjus representative suggested me to go for interest free emi option on my citibank credit card. While i tried to convert the 1.22 lakhs (Out of a net 1.36l) citibank card transaction to 24 month emi citibank was charging me a whopping 24% interest!!! Byjus representative assured me that byjus will take care...
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