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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 18

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V
Venkataramanan Baskaran
from Tiruchirappalli, Tamil Nadu
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beware of credit card loan

Address:Chennai, Tamil Nadu

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I took a byjus program for my kids in jan 2019. Whilst paying the byjus representative suggested me to go for interest free emi option on my citibank credit card. While i tried to convert the 1.22 lakhs (Out of a net 1.36l) citibank card transaction to 24 month emi citibank was charging me a whopping 24% interest!!! Byjus representative assured me that byjus will take care...
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A
Abdshk0154
from Mumbai, Maharashtra
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complaint about issuance of card

Case # eru19003660
Hi. It has become a daily chore for me to wake up and call citibank to get an update.
And not once i wasn't disappointed by hearing this or that getting declined. Your manager on 2nd april assured me she will need sometime to get me the new card and will be placing an approval request.
I again was told today it has been declined and manager will follow up.
Why is it so hard for you guys to...
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A
arpit.arora3
from Delhi, Delhi
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cibil score citibank credit card- most urgent

Hi My credit card number is [protected] . This card had been closed long back. There wasnt any payment pending. but however, Citi bank levied annual charges as against promise by citibank executive who had assured of nil charges lifetime. I also applied for waiver of charges but there were no responses. This ruined my CIBIL score to 625( more than 880 in experian)

Now that i need to give guarantee for education loan of...
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S
Sumantraju143
from Bengaluru, Karnataka
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two unauthorised transactions happened on my citibank card

Address:Bangalore, Karnataka, 560100

Hi,
Today morning 6:45am, i got two sms's stating as below:
1) rs3734.41 inr spent on card 5094 on 29-mar-19 at paypal * eneba. Fx charges as per tnc. Limit available=rs203, 588.26. If not done by you, click www.citi.asia/DIS?cn=5094
2) rs 1963.91 inr spent on card 5094 at paypal * eneba. Fx charges as per tnc. Limit available=rs 201, 624.35. If not done by you, click www.citi.asia/DIS?cn=5094

I called...
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K
karan uplanchiwar
from Raipur, Chhattisgarh
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credit card blocked and not closed

Address:currently-LICHFL, SHOP NO.151&150, GROUND FLOOR, CHAUHAN EST, ATE, SUPELA, NEAR MAURYA TALKIES, BHILAI, Pune, Maharashtra, 411037

I have issued a card in feb-2018 which i've not used for a single transaction and blocked it on 09-oct 2018
After that i am getting a reminder message for annual fee due payment instead of assuring that it will be closed and will not have any issue further.
Depite that there are some issues remaining with your bank which was not been closed yet.

Kindly close the account in which i am actually not liable to pay.br...
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O
onkaraf
from New Delhi, Delhi
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fraud attempt on my credit card

Address:Pinto park, airforce palam, New Delhi, Delhi, 110010

Sir, i onkar nath singh combatant member of india air force having credit card of yours. Yesterday at around 9 pm, i made a call to indigo customer care which was displayed on google i. E., [protected] but after the call was transferred to another no: [protected] which was a fraud no. After some time call received by me from unknown no : [protected] saying that he was a representative from indigo to solve my issue regarding cancellation of...
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R
Ruben Gerad Mathew
from Bengaluru, Karnataka
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citibank credit card phishing

I got scammed while obtining my online visa and even worse cs experiance with citi!
I got duped by a phising site windowmalaysia.com which copied windowmalaysia. My and they provided fake visa.
I was lucky to find out the visa was fake as i verified and informed the citi bank credit card division next day, the payment was not made yet.
3 months later, they paid the frauds, and i have 3 options
A) talk to windowmalaysia.com...
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P
pooja sikri
from Gurgaon, Haryana
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dispute (took merchant favour)

Address:122001

Hi, 5 months ago i raised a dispute with citibank against the merchant flipkart.
Flipkart all of sudden blocked my account and did not return my money back for two rayban glasses which i bought of 6000.

I immediately put a dispute and submit the proofs whichever i have. After 5 months city bank is asking for more proofs from merchant.

They dont want to bother merchant because they are getting heavy amount...
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Address:Pune, Maharashtra, 411060

I raised query saying that i transfered on march 06, 2019 by using upi of 22, 500.00 inr to bank of baroda's mismatch account details. The citi bank still not given any response, it's already been 1 week completed for the transfer of money.
Citibank details:
Account number:[protected]
Ifsc code :citi0000005

Which i transfered to bank of baroda wrong account details:
Wrong account number:[protected]br...
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A
ArunKumarpanghal9
from Noida, Uttar Pradesh
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citibank earmarking

I had 26000 in my account and had kept it for a transfer to be made today. When i wanted to make a transfer today it shows that they have earmarked 24000 leaving only 2000 as withdrawable. Hence i will not be able to transfer the amount and there will be a penalty, a dishonour and a cibil hit. Called the call center and they said that earmarking was for the ready credit account that i have. According to the terms which i agreed, the amount...
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C
Chaithanya Aaleti
from Chirala, Andhra Pradesh
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balance deduction

Address:Ranga Reddy, Andhra Pradesh, 500092

In my citi bank account i got a msg dear customer, your a/c ending xxxxxx5553 has been charged with rs. 600 for not meeting the average net relationship value (Nrv) threshold of rs. 100000 in jan-19. Kindly increase your nrv from the current rs. 350.84 to avoid charges next month. For details on charges, please refer to the email sent to your registered email-id or visit www.citi.co.in/nrvfaq.htm could you solve my problem i want to any meeting...
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S
Swarn Prabhat
from Kakinada, Andhra Pradesh
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[email protected]

Address:Venu sea pearl, kirlampudi layout., Visakhapatnam, Andhra Pradesh, 530017

Dear sir
I (Swaran prabhat) am a customer of citibank card no [protected] got transferred from delhi to visakhapatnam last year therefore want to update my address.
Present address:
Swaran prabhat
C/o sumit mukharjee
Flat no 501, venu sea pearl appartment.
Chinna waltair, kirlampudi layout
Near bal sai ganesh temple.
Visakhapatnam - 530017
Mob : [protected]
It is...
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M
Manigksmaya
from Chennai, Tamil Nadu
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request for grievance on citi credit card payment - waiver request

Address:600037

Dear Sir,

I hereby request you to waiver off my current outstanding of rs.1, 12, 500/-(approx.) as i was out of job for nearly 6 months.

Inspite of being out of job for 6 months i however managed to pay am amount of rs.1, 30, 000/- on 19th Feb'19 against overall outstanding of rs.2, 26500/-

Kindly consider my request and assist me on the same.

I have been using your card for more...
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Address:Bangalore, Karnataka, 560045

Hello citi group,

I have closed my credit card on[protected], and i even got closure mail from citi customer care manager as well. But still i am getting statements from citi bank. Because of this my credit score is becoming low. If you do not resolve this i will have to take legal actions on your bank.

My account details:
Name: vanam kiran kumar
Citi credit card closure ticket id: 5951
Mobile...
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V
Veekasskhhh
from Chennai, Tamil Nadu
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new india good health policy through citibank credit card

Address:600008
Website:www.online.citibank.co.in/products-services/insurance

Dear Sir/Madam,

Five Years Back I have been offered a New India Assuance Good Health Mediclaim policy on my card ending with 6137. Due date arrive in June 2018 month but till now neither premium debited from my card nor policy got renewed by them. unable to reach customer care as well.

I have also not received any refund yet.

I am feeling cheated now by bank since neither I am able to claim benefit...
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M
maneprajyot
from Mumbai, Maharashtra
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cashback not received for rewards card

Address:Thane, Maharashtra, 421301

Dear sir,

This has reference to the caption subject, still my cashback amount not received. I had brought air condition on november 05, 2018 worth rs. 25500 from retail shop (Vijay sale, kalyan) in offer of 10% cashback on citi bank credit card. I paid all money using citi bank credit card (Rewards card) but still i haven't received my cashback amount. Please look into this on urgent basis.

Below mentioned...
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A
Amukul
from Kolkata, West Bengal
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unwanted frequent calls for loan from telecallers

Address:Panchkula, Haryana, 134109

Firstly, a guy called me at 18:05 hours from Phone Number-[protected]. I disconnect the call then he redialed & I picked up his call.

I asked him politely that by which time they call customers for loan. He replied that till 18:30 hours. Then he behaved in a extremely wrong way & use abusive language. I said we shall approach you ourselves in case of any requirement. Then he said KI AGAR JARURAT NAHI HAI TO MANA KARDO ITNA ATTITUDE...
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V
Vishal Urf Rdx
from Noida, Uttar Pradesh
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riya is a layer lady for your office

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:[email protected]

मै श्री राम एक फौजी हू ओर मैंने कुछ समय पहले क्रेडिट कार्ड लेने के लिये अपलाई किया था जिसके बारे मे मुझे रिया नाम की लडकी (जो कि दिल्ली के ओफिस मे है) ने बताया था.
आज मेरा वो...
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P
prakash.ekta
from Gurgaon, Haryana
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removal of blocked status

I, Ekta Prakash, currently hold two Citibank cards- Rewards and IOC.
In 2018, payment was overdue on my IOC card on account of renewal fee. However, this card was not used during the entire year 2018 and my intention was to close the card but somehow I missed it and the renewal fee was levied. I mistakenly believed that I had already closed the card and did not realise that the card was still active and it was in overdue status. This...
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R
ranjeet01232
from Hyderabad, Telangana
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citibank credit card closed/noc

Address:Hyderabad, Andhra Pradesh, 500076

Hi,

Hi,

I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.

Paisa baazar/bank baazar shows its closed but cibil shows active.

I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting...
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