Citibank Complaints & Reviews

I am a Home loan customer of Citi Bank Holding a/c no. 2xx1377, Loan was taken in 2010 & since then Amount is deducted from My Syndicate bank a/c, but from Sep18 onward amount is not deducted by Citi Bank. Now there recovery agents & regularly calling me & treating me as a defaulter, They are asking for interest & Penalty, Also demanding to pay amount in Cash, which I refused & asked them to deduct from my a/c. Also If amount is to be paid...

I submitted an international cheque on 20th of october 2018. I spoke to the citi customer care executives to check the status of this and they said the cheque had been cleared and the amount should get credited by 5th of december.
I spoke to an executive on 5th of december 2018. He mentioned that the amount will be credited by 5th of december end of the day. Its been close to 60 days since i dropped this cheque.
I would like...

I had about 15 years long association with citibank in the form of salary account. Recently i changed my job and with my new organization preferred to continue with citibank as salary account. My salary is being disbursed in citibank. However citibank is not acknowledging it has salary and forcefully converted it to non salary account with mandatory minimum balance of inr 1, 00, 000.00. On contacting citibank, they are telling that they don't...

Hi,

I was trying to get in touch with citi bank credit card department from last month for credit card issue.
But i cant understand the ivr. There are not talking anything about complaints or login issue. Who should i settle my card.

Request you to call me on [protected] for my credit card issue.

With regards,

Abhijeet kadu
[protected]...

I have raised concern about money transaction to airtel which has not received by them. I have shared my all details of airtel info to city bank for futher investigation. On the first time of call, i got response as required 7-8 days for investigation which they didnot come back. On 2nd time of call to citybank the investigation time extended to 60 days.
I am just asking is this the way city bank is responding to the customer. Tough...

Dear sir, this is my first time to give u service offer to me. But unfortunately i hate this bank and i will never suggest any one for your bank..
I m buying tata ace loading vehicle from firozabad up and i want finance and sales manager advice me for your bank and he give one officer of your bank but i have called me for last 5 days and he don't told me that i will not but he making fool of myself and he saying i m coming in just...

Dear consumer forum,,
I refer to my complaint regarding fraud transfer of rs. 3499.00 by citibank card no. 4386xxxxxxxx2348 to citrus pay mcafee
However there was no response from citibank or citrus and i have to pay this fraud amount to citibank to avoid their fund collectors visit to my home.

I therefore request indian consumer forum to stop any future dealing in this card as i have no trust in citibank...

I got a new citi rewards cc last year through some agent visited to our office. The card was free for first year and a renewal charges from second year on-wards. I was unable to use the card for first year and second year i was charged a renewal fees (1000+ taxes) which i paid. Later i came to know that the card has been cancelled by the bank as i was not using it. I never received any intimation from the bank that they are canceling my card.br...

Hi, i gaurav kumar tried to call 2 times on customer care number. But it disconnected in between. I have 2 credit cards of citi bank.in one card i want to convert my due amount in emis and another card i want to close due to no use.

So please call me once to provide me all details regarding emis and policies for closing the another card.

Regards

Gaurav kumar...

My card no is [protected]. It's a reward card. I am using this card since 6 years and i never made any atm cash withdrawal because i know it's very coastly still i get a message that 500 rs was spent on my card and card is with me. Transaction was made on 4th oct 2018. I never check my statement but today when i checked i found this transaction. Moreover 500 + taxes being charged by citibank. I never made any blunder or late payment...

My credit card number [protected] was misused for an amount of rs. 54056/- through theft on 14 sep 07 and fir copy of the same was faxed on the same day to citibank office at gurgaon. However, instead of regularise the loss they have charged amount against me. I have categorically intimated them that this is a disputed case and it should not have been charged against me. However, they continue to charge interest against it and as of...

I have made a hdfc neft transaction on 27 set 2018 of amount 4709 to citibank credit card but citibank is saying that they have not received the amount as per their neft report and hdfc bank is saying that they have credited the amount.

So where is that amount went? I have shared all the proofs with citibank through their mail.

I feel helpless as these guys are not helping at all and i am feeling like i have...

Hi, there was an offer running by citibank at shoppers stop where a 10% cashback was offered on transaction of 5k rupees and above if you use the citibank card. To take advantage of the offer, i did 4 separate transactions of 5k and above using the citibank card. However, when i called up citibank about this offer, they said this was only for citibank shoppers stop card. But their promotional ads at shoppers stop did not specify that. So...

Citibank credit card dvn.,
On oct 20, 2018 i received an alert message saying that "rs.3499.00 spent on my card xxxxxxxxxxxxxxxx at citrus pay mcafee was processed without pin/opt as prescribed by rbi. Available balance limit is rs xxxxxxx" since i was shocked the alert, presuming it might have a fraud, i tried to contact you thru email/web - contact etc., as presently i am in usa and contacting on phone was not possible. Even i mailed...

I was given a shoppers stop citibank credit card, which was told free for lifetime to me. However i started receiving messages for the payment, i tried calling up citi bank toll free numbers given in the message and on website, but none were reachable, i also tried making the payment, but the request was invalid... Now i have been receiving messages that my eligibility is being hampered / scores affected and so on. I have never used this...

I had a failed transaction which I paid from phone pay account...when I contacted them for failed transaction they told me to lodge complain as it was not pending from their side...I transacted on 9th Nov, its been 7days I still did not get refund, kindly look into the issue asap...
I did not find any other source to contact citi bank, I have attached screenshot for your reference...

I have never applied for credit card or any of the other facilities at CITI bank. Still they somehow they got my mobile number and started calling me. I getting a call daily and sometimes even 4 times a day.
Even after requesting many times, they don't stop calling.

Requesting to please remove my number from their database. I don't need any of their services.
My number is [protected]
Thanks...

Dear concern, inspite of informing citibank person named kavish pandya, that my payment will be cleared coming week, he has called me again, however i mentioned him cleared that i shouldnt get any calls, as i am available on emails, i mentioned him clearly, however first thing he did is he has sent a person to my work place, with out my prior knowledge and he cannot send anyone to my work place. Also he is harrasing a lot, after informing...

Dear sir/madam,

I am mahesh from bangalore, i am using citi bank credit card for the past 1 year. I used to pay my debts regularly, last month i failed to pay my credit card bill, but i didn't receive any alert mails or intimation mails for the failed date. After 20 days, they asked me to pay amount of 2000 rs extra as penalty. My point of concern is why they failed to send me alert mail. As i am in job tension in my office,...

On 12/12/2018 early morning at 6 am i got a msg that your transaction got cancelled since wrong entry on expiry month of your card. But i did not do any transaction at all.

Please check since some other is tring to to transaction without my permission in the net banking.

Please safer my net banking and lock it so that no one operate my card and kindly check the transaction.

Message received as...