Citibank Complaints & Reviews

I have cancelled my train tickets from irctc on 18th jan 2019 and irctc has confirmed they have refunded amount to razorpay on jan 2018 and razorpay has confirmed they have refunded the amount to bank but in my bank account amount is not credited yet.

Details from razorpay
Refund `rfnd_bmhgz6u4gkehnn` and the amount of ₹ 2, 370.00 has been successfully refunded from our end on date 21st jan, 2019.

Reference...

Hello team,
I buyed one product of worth rs 42, 000 on citi bank credit card but did not clicked on emi in 2018 feb month. So, every month i use to get the message of deduction of 2000 rs and above.
I thought this is my emi deduction so every month i use to pay 2000 k and above to citi for continues 1 year feb 2019.
Then, after 1 year i checked the emi were as it is and then i called citi bank customer care they told...

I visited the gachibowli branch on 31st jan for applying for credit card, but didnt get the service because the concerned person namely seshu was busy in his scheduled meetings and had no time, but promised to call me in sometime. On not receiving any call from his side, i called him back the next day morning, he again said he is busy in his meetings and will give a call in evening, so i asked him the different cards available and their features...

My name is anmol and i am a citi bank customer since 7 years. I used to get a lot of offers from citi bank regarding personal loan and ready credit account.

But now when i really require a ready credit account, my request is being continuously declined.

I am being told that there is currently no ready credit offer on my account. I don't understand why citi bank is failing to provide an account when i really need...

This is Siva Prasad Patro who holds a credit card in your bank.I have been happy with the services rendered upto now(December 2018) and based on the existing relationship I wanted to use the addon card services to my family members.

Similarly, I have applied for an addon card for my wife on my Credit card (number **** **** **** 8922). last month(23rd December 2018).(Way Bill No..[protected])

At the time of applying...

I had to receive a refund amount of rs 545.88 from bookmyshow. I already got a confirmation from them that the refund amount is credited from their end. But i have still not received any refund amount.
Please help in providing the refund amount since, they say it has been done from their end.
Transaction id is : [protected]
Date of payment : 21/01/2019
Date of payment claimed by bookmyshow : 22/01/2019...

I have paid bajaj allianz insurance through citi services and got confirmation from bajaj that neft transaction made on 25th januray'19 and the amount yet to be transferred to my citi account. What's the procedure to check the status o[censored]tr shared by bajaj allianz? Is there any maximum timeline to get the amount from the time the neft initiated? When i spoke with bajaj, they were unable to share the status and told me to raise a complaint...

Hi all,
I am a regular credit card user since 2015 and always pay my emis always on time. However several months back i lost my job and i was jobless for 4 months.
I hold credit card from tata sbi, citi bank and hdfc and i am unable to pay my monthly emi. I got the job now however the salary is only 20000. I have have 4 dependents and lives in a rented house. They have charge triple interest on the capital amount and calls...

Hello, i purchased a bajaj allianz product (Sarve shakti suraksha) from citibank while opening the salary account by citibank. The details which were offered/shared with me are not at all valid now.
As per executive from citibank, this will give good return, but i just called bajaj allianz helpdesk and asked them about the statement, they informed that you have only 1lac in your account while i paid 77 installments of rs.1500 each.br...

Dear team,

I am redeem the citi credit card rewards points and i have receive the gift voucher of rs 500 (Perfume2order).

When i am using this voucher on website of perfume2order this is already applied shown on website.

Pls confirm me this fake voucher or not??

Regards
Sapna rawat...

My citi credit card was charged for annual fee $99 in november. I called the customer service in early december for asking to waive the charge because my card annual fee always got waived in previous years. The citi customer service representative told me that i could pay it first and called back for waive. I called on january 20 for asking to waive the fee but was told the policy now got changed that i could not has the fee waived nor the...

This is regarding of outstanding amount against my Primary Citi Bank credit card # [protected] and ad-on card credit card # [protected] in the name of Jayesh D Ladwa for long time.
Please note that first credit card (# [protected]) which is still showing outstanding amount for Rs.5816.50 which been already cancelled by me due to annual charges and interest charged by Citibank without my notification and confirmation....

Dear sir,

I want to close the account with full & final payment. Please let me know how to proceed and provide the branch details. Also please provide outstanding amount to be paid. Your branch in thane is not functioning from that are. My load his being deducted from my salary account every month. Since, your branch in thane is shifted elsewhere, i do not have their present address to visit and address my repayment. Kindly...

Hi team,

I am writing to you in regards to the ready credit account number "". The amount of rupees 1.9 lakhs has been debited from my savings account without any notification or authorization towards the ready credit.

This amount is my savings cum salary and now i am without a penny for my monthly committments and emi's. I am not sure as to why the amount was deducted as i am getting my salary from the new...

I had made a payment of inr 49000 to citibank credit card number 4386-*-*-9782, which was already deactivated, by mistake.
Utr no. - n[protected] of the transaction.

Now when i call customer care to explain my situation that i have made the payment by mistake and please refund the same into my citibank saving account i. E-[protected], which i have done 4 times, there responses are below-
1) date -31st dec 2018,...

Dear consumer complaint forum,
I refer to my various complaint regarding fraudulent transaction on my card, for which neither citibank, citrus fund nor consumer forum could able to give me any reply. I thought consumer complaints forum may have some authority to get reply from citibank, but there was no response. I also noted consumer forum was posting few more similar complaints from the citibank card holders with no result from...

Today morning i got call from this number "[protected]" and they asked me below questions

Caller: you have Visa or Master card
Me: I have Visa Card
Caller: They said you have reward points for rs 4795 and you have outstanding amount around 10000
Me : I asked them from Which bank your calling
Caller: They said CITI bank
Me: later i said "I don't have CITI bank cards" immediately they dropped...

Hi,
On 28 dec 2018, 3 transactions made by some unknown source from my citi bank credit card.
I immediately called the customer service and blocked the card and raised the dispute.
Card was not stolen and still with me at the time of these transactions.
Also, i didnt receive any otp for these transactions. I always use the otp mode for any online transaction.

The transactions are done in different...

After 4 pm on 18/12/2018, ms gunjan sharma, citibank official from their mumbai branch called me from phone no.[protected] and informed that my credit card reward points would expire soon.in order to save that she would credit rs.4998/- to my account and requested me to confirm the otp. Immediately i verified my account and i could find that my account was debited with rs.4998/- each, twice instead of crediting my account. Thus she cheated...

Dear sir,

After 4 pm on 18/12/2018, smt. Gunjan sharma from city bank, mumbai called me from phone no.[protected] and informed me that my rewards points would expire soon.in order to save the expiry she would credit rs.4998/- to my credit card account by encashing the rewards points and asked me to confirm the otp. Shortly after that i could find that rs.4998/- was debited to my account twice, instead of crediting my account....