Citibank Complaints & Reviews

Dear sir,

I complained to banking omdusman, mumbai about the special rule of citi bank demanding for utility bill as kyc requirement for dubai residents to open a bank account.
Other banks like sbi, axis bank dosent have this requirement of this special document.

But bo, staffs are asking me satisfy citi bank rules when we all know that rbi has clearly mentioned in kyc master plan about the documents...

Dear sir/madam,
I am prabhakar rao pateti card holder card # [protected]
Since i have taken two loans on credit card offered by citi bank in the year 2015 and 2016 between time.
And i had called citibank and take loan details around nov 6th 2017 and paid the amount in my card account. This is happened as per the direction of citibank caller i have deposited in my card account. And i hope my loans were closed. And...

I am using citibank credit card from last 19 years.
Having 9172 bonus points since april2016.
I got one complementary card of citibank indian oil which was free for 1 year.
I did not used & they sent statement for that card for renewal. I am travelling out of india a lot for work. They blocked my main card bcoz o[censored]npaid amount of just rs1500 which of indian oil renewal and i dont want to renew that card. & i was having...

Dear team,

I was your credit card, a regular customer, however, due to my financial issue i could not maintain my credit debts with your organization

I am getting threatening calls and whatsapp messages on my number from different numbers for the recovery of the citi bank debts.

I was not expecting that being a multinational bank and one of the highest rated banks can do such cheap things to recover...

Hi this is savita, i already blocked my card few months back or i think ab year before due to fraud transactions happened on my card however i don't know why u guys r just making money out of me send statements every month for what??? When i already cleared my card!! I also requested for new card that i didn't get it!! I don't know what kind of charges they apply on me!! That's y i just hate citi bank!! I used u guys for quite long time but...

Dear sir,

I am in receipt of latest bill for credit card ending by 6309, whereas you have included membership fee of rs. 1000/- plus igst @18%.

Being a cordial and long relationship, its my humble request to waive such membership fee and send me revised bill promptly to make payment on or before 29.08.2018.

If you will not consider my aforesaid request then i left no option to pay this fee and...

Because of personal issue i couldn't pay the credit card bill for the below mentioned credit card number, since i was not using the registered mobile number so i was not aware about the payment dates.
Also, i have been trying to pay the bill but since my card is blocked, i m not able to make the payment as well. I had a conversation with customer executive for many times but issue still not resolved.

For the sake of...

Maine july month 4 ko neft ki thi wo aapko 6july ko receive hui. Aur aapne august statememt mai 950 charges lga diye. Mai out of india tha isliye lait hui warna kbhi maine citi k card ki payment lait nhi ki hai. Mere pass aur bhi card hai 1 ya 2 din lait ho jaati hai to koi charge nhi lagta hai plz yhe charges reimburse kiye jaye warna yhe card mujhe block krna padega. Yhe aapke bank se relation aacha nhi lga aapse.

Regardsbr...

Hello,

I am customer using the Citi bank credit card on daily basis since more than a year now and now i wanted to close the services and dont want to carry on business with you guys because in past few months i have faced may issues regarding service that you guys providing.

Fraud transaction happened on my card due to your security glitch.

Suggested to block the card and issue the new one which got...

Hi all,

I happen to recieve the same call stating that from citi bank i m eligible for a loan of 5 lacs against policy, out of which 10% i have t o pay that is 50 k first and buy bharti axa policy and after which within 15 days i will recieve the loan amount.

The people literally force u to make documents submission and payment

When researched online i got to know that its a fraud call......

I was trying to book railway ticket online. After filling info and got deducted from the payment gateway of Citi bank through IRCTC. Now I am worried that I have lowest amount in my bank and not able to book another one.

In this case, I cant book tickets. Resolve the critical issue. Its medical emergency. I have been shoot a mail to railway department. They said might be failure of the gateway transaction from the bank. br...

Hello team,

I am writing to your team again as whenever i request for a loan, credit card or check my cibil score it shows the negative score from yourselves. I had cleared my account and the amount was paid in ful on the 14th of october 2009l, i also changed my bank which i did not wish to change because i found no one helpful from your team. It is good my cibil score is good enough and my work gets done but your negative...

Hi citibank,

I am writing this mail to inform you that my account has been hacked without my knowledge and without generating otp via imps. This has happened couple of times, details below,

· saturday[protected] at 7:46pm, rs. 15, 000/- with imps ref no.[protected].

· saturday[protected] at 7:01pm, rs. 4, 200/- with imps ref no.[protected].

Both the incidents happened...

I have using io credit card for more than 4 years. Last april i observed the fuel cashback (0.75%) was not happening, for which i raised complaint and it got resolved. But again it reoccurred again in august month. I believe other customers also will be facing this. I came to know only after seeing the statements. I dont see a proper resolution from citbank on my issue.

I am planning to cancel my card and going to recommend...

Hi Team, This is regarding a fraud transaction of 20, 000 Rs. in form of ATM withdrawal when I have my debit card with me, on 5th May there was two fraud transaction 10000 Rs. each. as it came to my notice via receiving SMS, i notified the same to bank via call, and lodge the FIR for same. after 2-3 days i received my amount back. however bank again deduct the same amount at 10th July and asked to submit the required documents (FIR copy,...

Your letter ref no nov2007owm01396/920009 dated november 16, 2007
As per above given letter no i had paid out standings amount wide deposit slip no and dated
1) 6797 dated 12/10/2007
2) 7438 dated 15/11/2007
3) 8200 dated 08/12/2007
4) 8029 dated 14/12/2007
Dear sir still i didnt got my no dues certificate. You are requested to issue me no dues certificate at the earlist....

Hello,
I have a citi bank rewards credit card. While taking the card i was told that no amc will be charged for this. After receivng the card, in tnc it was said that i will be charged rs 500 for it. I asked them to cancel the card. They said first year is free and second year onwards after taking my permission whether i want to continue and if my spending limit is not exceeding rs 30, 000 they will charge me. I did not get any communication...

Today i going in your city bank atm near lal hospital lajpat nagar delhi
Here i suffer with bad language from your gurad,
I just say in this atm machine deposit possible or not, but he said what is your qualification, you are come from village i say again in this atm deposit possible because i need change of 2000 rupe note
But he said again get lost
It's very verry bad experience with you city bank thank you...

A certain amount is being automatically debited to my Citibank Credit card under the head Suraksha Credit Shield. Till date Citi bank is not providing any details of the policy No. and the package offered. On telephonic conversation they are blank on how much Premium they have collected in my account and how long I have to pay the premium .. should I not get the hard copy of the policy ?... On telling them to discontinue charging the amount...

I received a message from Citi bank saying that my account has been closed. When I called to customer care they were not able to give me the reason and simply said its due to the compliance reason. I didnt get and call from Citibank saying or notifying me regarding this. This is quite surprising. How could bank did this to me without my consent.

When I further sent mail to Citibank and asked clarification, they said thaeir...