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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 26

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A
aharipravin
from Banposh, Odisha
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credit card details remove from cibil

Address:313803
Website:Citi bank

Sir,
I am pravin kumar meena from national security guard of manesar haryana. I totally paid payment of citi credit card outstanding amount at 8/04/2018. But citi bank haven't send you my credit card record. So i requested to you plz quick quarries and remove me from cibil.
Name-pravin kumar meena
Pan no. Atbpm4474a
Address
Vill - barothi bhillan
Teh-kherwara
Dist.-udaipur
...
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S
singh.rb2010
from Shivpuri, Madhya Pradesh
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closure of royal sundaram health policy

Address:Bhopal, Madhya Pradesh
Website:www.citibank.co.in

Dear sir/madam,
With reference to captioned subject and my letter dated 24/04/2018 i would like you to remind that i had told you to close my ‘royal sundaram health policy’. My card no. [protected] is being blocked long back and i have asked the customer representative to close the policy ‘royal sundaram health policy’ every time i received call from them.
Last payment made on the policy was on july 2017. Still...
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D
dishum
from Mumbai, Maharashtra
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credit card closure

Address:Mumbai City, Maharashtra, 400060

Dear sir,

I am prajakta n more, an citi bank credit card no. [protected], i had outstanding of rs. 54000.00 is pending from my side, i am writing this mail as i needed 2 months to make full payment of it, right now i am stuck in some problems, not able to pay minimum of rs. 3000.00 per month,
I need 2 months time to pay my full outstanding, and elapse be needful,
I will make it clear before 5th august...
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M
mr_neerajpal
from Gurgaon, Haryana
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interest charge related

Address:Gautam Buddh Nagar, Uttar Pradesh, 209501
Website:www.online.citibank.co.in

Hi citi credit card team,

I would like to inform you my last to last bill was amount. 59108.46 and we have make the payment 58482.40 where by mistake rs. 626.06 short payment we have make.

Rewards citi card no. - [protected]

By this reason you have charged rs. 3519.95 interest in my last bill for the total bill amount.

It is very critical issue from citi bank so please reverse...
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P
PrabuJ
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

interest charges problem

Address:602105

Dear sir/madam,

Our citi bank cridit cart april month statement received, interest charges problem (All month). Pls refer the attached statement.

Citi bank customer care no response.

Pls check all month statement and confirm.

Pls take necessary corrective action immediately.

.

Ojala (India) engineering pvt. Ltd.
Plot no. C.30, sipcot's industrial...
+1 photos
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N
narayansarda
from Bhusawal, Maharashtra
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please clear cibil

Address:Aurangabad, Maharashtra, 431001
Website:[email protected]

Dear sir
I have a credit card in the my name and a add on card in the name of my wife of citi bank. I had paid outstanding amount of both cards rs 79941 on 07.01.2017.
Then citi bank issed me no outstanding letter on 18.01.2017
Now i applied for home loan in other bank, in that bank's cibil it's showing total write off amount.
I request you to please inform cibil agencies to clear total write off amount from...
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S
sharnagati das
from Delhi, Delhi
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withdrawal of services which were promised

Address:New Delhi, Delhi, 110018

08/05/2018
Respected sir / madam
This is to inform you that i am running a current account /saving account /other accounts in your bank since 01/04/1994. At the bank opening time it was told to me that we will deliver you the cash at home with no charges. Cheque picking facility was provided to me. Now every facilities even cheque collecting is withdrawl from me. It is very painful to me.
You are requested to please...
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S
surajp25
from Bengaluru, Karnataka
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wrong entry in cibil

I recently applied for a car loan and as per the cibil report, citibank has reported an overdraft account with the following details on my name.

Member name: citibank
Account type: overdraft
Account number: [protected]
Ownership: individual

I don’t own this account and in fact have never had any overdraft account with citibank or any bank.

The bank asks me to submit a noc...
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P
Pritam Patra
from Coimbatore, Tamil Nadu
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credit card rejected

Address:Bangalore, Karnataka, 560037
Website:Citi Bank

I have applied one credit card for a call, i have received on 11th april.

I agreed to that call and an executive came to pickup my documents.

I got my application no. [protected].

Now the status shows as it's rejected.

They said, it did not passed internal policy parameters.

That was, my mail i'd was unable to receive email from somewhere else.

#, i requested...
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S
Sathish Eskilla
from Hyderabad, Telangana
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done multiple international fraud transactions

Address:Hyderabad, Andhra Pradesh, 500088

10+ fraud transactions done at google services and wish amount of 30000inr. Citi bank should provide more authentication on international transactions. There are thousands of people facing same problem with citi bank. Should be taken necessary actions on this issue. With these kind of issues people will loose the reliability on the bank. I have called customer care on the same day after 1 hour of the fraud transaction and they blocked the...
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Address:600068
Website:www.online.citibank.co.in

My citi bank account # [protected] was salaried account in 2011 and in an year i moved out to another company without closing this account. From 2011 till date i was not having the atm or any transaction on this account. But now i was charged with rs 4256.22 for ready credit line. Please note i have not used any cards for this account and i was asked to pay this to close the account. Also i paid and i was not provided with the ready credit...
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R
Ruchi Foujdar
from Bengaluru, Karnataka
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complaint regarding citibank customer service

Address:560102
Website:Citibank

Hi,
It’s been a very long time that I am facing issues with Citibank service I have been only writing mails and calling them but haven’t received anything yet. Firstly It took some 25 days to open my account salary account and now my gender got changed without my notice every time I call them regarding this they raise a new request but no action has been taken from there side, secondly I haven’t received any information for...
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P
prashantrathi08
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of pan card to obtain credit cards

Address:248001

On 18th april 2018, i came to know from icici bank while applying for a car loan that my cibil score is low as the report is displaying two credit cards of citibank associated with my pan card. I never applied and used credit cards in my life. Both mentioned cards issued in 2008 and its strange that citibank never approached me via email, sms, call or any personal contact. Clear case of fraud at the end of the bank as my email id, contact...
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M
mehfuz farooqui
from Mumbai, Maharashtra
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false promise which affects my cc payment

Address:Thane, Maharashtra, 401107

I had called citi bank to convert my total outstanding of credit credit on 26th march 2018 since i was running thru financial crisis. They told to give call on next billing cycle when new statement generates. I called on 27th apr n phone banking officer told on 28th will get it convert. I called again today. Now they are telling to make paymnt b4 30th apr 2018 which is rs2500. Banks are closed till 1st may 2018. Then to i made online NEFT...
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P
Pukuchiku
from Manvi, Karnataka
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credit card closed account not updated in cibil

We have been citi bank credit card holders for a long period .we closed the account in the year 2014.as a settlement .But now we understand that it is showing as a negative account and reflecting a lower score on card holders cibil report.we tried to contact citi bank helpline numbers but not getting connected to the right department.pl guide us as to to how to go about in resolving the issue....
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P
from Mumbai, Maharashtra
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credit card wrong charges

Address:Mumbai City, Maharashtra, 400059

Hi,

I was sol the card with the information that this is lifetime free credit card, however have received statement of 2000/-which i havent even used it. Also i didnt received any call also stating my outstanding is there due to which my credit score has dropped drastically. Call me to discuss on [protected]. Also your call center is not answering my phone from last 1 hours, i am still in queue....
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C
chander parkash kathuria
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint of citibank hyderabad employee

Address:110068

Dear sir,

I, chander parkash kathuria, r/o delhi. I submit my request as follows:

I search a personal loan through online last two month.in 26.10.2017 phone is come from citi bank. Citi bank executive says that your loan is approved because of insurance against od limit. I say ok then the process is start.

Second day executive says that rs.11999/- payment to be done by you in favour of birla sun...
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L
luthan
from Pune, Maharashtra
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citibank credit card agent

Address:411006

Citibank credit card agent called me today (20th april 2018) and offered me credit card but i rejected the offer and he started arguing with me in unprofessional manner. He was very rude and started using abusive language. When i enquired as in from where he is calling me, he disconnected the phone. Kindly have some strict action against this guy. He might be doing the same thing with others too. His mobile number is +91-[protected]....
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M
Manish Pachori
from Mumbai, Maharashtra
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closure of account paid full amount of credit card on 16th april 18

Hi team,

This is regarding my re-structured credit card number [protected] for which i have repaid the full amount of balance inr 86, 677.00 on 16th april'2018 before a week in generating new statement.

Could you please check & update your records as there are 03 working days passed but still my account not yet cleared?

Kindly clear the account and stop to generate new statement as there...
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S
Shreya Malot
from Jaipur, Rajasthan
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wrong service of customer care/citibank branch employee jaipur

Address:Jaipur, Rajasthan, 302012

Citibank customer care service is the worst service i have gone through. I have called 100 times to close my account and every time different person picks up the call and suggest different process to close it. I am fed up with this and in future i wont suggest this bank to anyone. This is such a ridiculous bank i have ever seen and one day i am sure this bank will shut down. Your employees are very illiterate and they dont even know correct...
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