Citibank Complaints & Reviews

Citibank customer care service is the worst service i have gone through. I have called 100 times to close my account and every time different person picks up the call and suggest different process to close it. I am fed up with this and in future i wont suggest this bank to anyone. This is such a ridiculous bank i have ever seen and one day i am sure this bank will shut down. Your employees are very illiterate and they dont even know correct...

Hi,

My credit card has been hacked and my mobile sim has been cloned. Someone has made transactions at www.alibaba.com of 264.19 usd and 699.47 usd on 16-april-2018 at 12:54 am and 12:55 am ist.
I had received the otp messages and it seems like the hacker had cloned my sim number.
Totally 963.66 usd (Around 62864 inr) has been spent on my credit card.

I had called the citibank customer care and...

Sir,
I'm jegadeesan agencies from tamilnadu. I have wrongly sent 80, 000k. My original account number airt[protected] but i sent[protected] in the date of 05/10/2016. Still know not refund my amount in my account. So please take the complaint and refund my amount. My account number is [protected]. Indian bank ayyalur branch dindigul
Thanks you....

I am having a credit card of your bank for last 2 years and i am not getting any kind of physical statement nor the email statement on my mail id. As a result i am paying my outstanding amount only by guessing i am not aware of actual amount. So many times i have called to send atleast physical statement on my registered address updated in your record because of your prompt and fast service never received it....

Hi. I just received my indusind credit card which is an aura credit card. I was told that the card which i am applying for will be having bms offer of 1 on 1 movie tickets free. But when i got the card on bms, the error came and said that this card is not eligible for the offer. Please try with the different card. Isn't it a fraud? You can check your call recording. I got the indusind credit card offer while i was applying for citi bank...

Hello
Im vivekananda from hyderabad i was took a loan from citi financial in 2006 and i has paid to collection agent at that time after some months agents were not collecting dues i got information some one that bank has permanently closed for huge lose. After 2006 now collection agents calling for dues in 2018 and they are using abusing words. And they are telling that kotak has took over the citi financial....

On 24th March, 2018 I was trying to book ticket through Make My Trip but don't network issue transaction was failed however amount was deducted from my credit card .
After i have received mail from MMT that refund was initiated and it will reflect in 3 days in your account.
As of 1st April i didn't receive money in cc so i mailed MMT and recieved reply that refund money was successfully transferred to CITI bank they even gave...

Hi iam venkatesan and iam using citibank credit card for last two years and my card ending number is 1179 previously i have no issue in card and also i make every month payment regularly but last two month iam not received any statement and i got message of payment iam very shocked because they added very much extra amount in my card and i ask customer care persons they not give the proper reasons and also they blocked my card without any...

Hi team,

Further to below i am facing the same issue, i have transferred inr 10000/- on 16th feb 2018 and inr 10000/- on 2nd april 2018 against my credit card oustanding.

Amounts are deducted from my account (From which i have transferred to citi bank) however it is not reflecting in my citi bank statement. Transfer receipts attached for your reference.

Kindly look in to it and revert on priority.br...

Hi

One of your credit card executive harsikhaka ([protected]) has come to our office & give us credit card of indian oil by commitment that on every 150 spent there will be 5% cash back. But now as we have recd card there is no such offer, it is very surprise & disappointed that some of person are doing wrong commitment on behalf of citi bank & destroy bank value. Pls cancel our card with intimidate effect & take action or either...

Sir,

My above card has been hacked and cloned. Someone in santiago chile ordered two items of clothing from a mall in san francisco us and billed me for $80 (Usd) ie rs 709.90 (Inr) on 23 mar 18. Transaction id c19l52319b011 of 25 mar 18 refers. Stuff was ordered online at clothes. [protected]@boohoo.com.

This was a total surprise to me as i last visited us in 2014. Since then i haven't left india. Please block this...

I have been not receiving billing sms or statements since 2 years. I have given complaint against the same but no response from them. Every month i have to login to online and check the billing amount and pay it, and few times i missed and had to pay late payment fee. Few months back i stopped paying it then they called me for non payment reason and i explained the same and said i will not pay until i receive regular bills. They just sent...

I refer to my personal mail sent through my yahoo mail in this regard. Since no action is taken i prefer to lodge my complaint.
I am a customer for about 20 years and have made payments without any default. During january 2018 i have made purchases worth about rs.64000/- and i have paid a sum of rs.64292/- well within time by way of punjab national bank cheque. Since the bank was in the process of migrating to finacle 10, there was...

Hi, i have recently got call from citi (As per phone call) executive for credit card purchase. They asked me to submit document like salary slip and aadhar card xerox.
They claimed me lot of goodies like water sipper, jbl headphone, 1000rs coupon and reward point on acct opening.

After submitting document, they forced me to lie to citi versification calls like 'photo card submitted, no personal number chat, agreeing...

Hello team,

From past four years i am the customer to citi bank, where my salary and credit card with citi bank only. Today i got credit bill where 13, 100 rupees charged for 3000 rupees outstanding for 30 days.

No bank is charging like and its fraud business from citi bank, when i tried to call custome care i am not getting proper reponse.

Very worst experience with citi bank, if the interest...

Dear Sir/Madam,

This is with regard to the Citibank claim that I possess the credit card and have taken certain top up loan and preclosed it.

The attached card had only preclosure charges which I never received in the first place. I had taken a loan in the year of 2014 and closed it in the end of 2015. After which I had stopped using the card. In fact I had even destroy the card. Citibank claims that I have...

I am also a victim of gang stalking and electronic harrasement done recovery agencies for citi and hdfc bank. It started in 2014 and realised the facts about it in 2016. Ever since then they are doing this continuously brutally. They abuse me, taunt me and badly haunt me everywhere i go. I am unable to go anywhere and work peacefully. I lost my job and have been imprisoned at my rental home as i got no one left in my family apart from my...

On 14 feb, 2018 i booked a mobile from flipkart on emi basis with citi bank credit card. After booking immediatley i cancelled the booking (Transcation) and the same was confirmed by flipkart and citi bank with the mails. So if the booking transcation was cancelled means i have not purchased any product so there is no question to pay. But the next month i received when i received citibank bill they have charged my the emi amount for that...

I hold a citi credit card with number [protected]. My total outstanding amount till date is 65123.28/-.

I have charged the below charges in the month of february and march 2018,

Date description amount
[protected] late payment fee 950
[protected] goods & services tax @18% 535.99
[protected] [protected]@3.50% (42.0%annual) 2, 027.70
[protected] late payment fee 950
[protected] goods...

Sir,
I used my HDFC ATM card to withdraw Rs.4, 000/- at Citi bank, on 15/03/2018 at 13:38, But money was not dispensed. I received the slip with SER No.002324 stating "0614 Dispenser failure". But the money was debited on 15/03/2018. I request you to kindly arrange to get back Rs.4, 000/- .
The details are as following

Name:- Raghavendra Vijay Rane
A/C No:- XXXXXXXXXX0989
Bank Name & Add :- HDFC...