Citibank Complaints & Reviews

I am using citi bank platinum debit card on iocl petrol pumps for fuel purchase. Earlier i was getting fuel reversal of 0.75% on same fuel pumps but from 27th march, 2018 onwards, i haven't received the reversal
Already raised,[protected] and nsr18031744 complaints via citi bank customer care. But, they say that those fuel pumps are not liked to citi bank. But, on citi bank website, it's written that if we swipe citi bank debit card...

Citibank is continually making negative remarks on all of my credit reports saying i still owe them nearly $7, 000, this has been going on over a year after the debt was paid as agreed and written off partially. It was sold to northland group and finished paying from them which i have a letter stating that on sept. 11, 2017. Some was a charge off but the amounts keep adding up on my credit record.

Account #[protected]. My last...

Hi,
There are multiple fradulent transactions of about 7 at the same time of total 12500rs deducted from my citi rewards credit card.
I dont know how it happend as i have never used my card anywhere in fb.
I called customer care and they are telling its international transaction which no need of Authorization.
They wil raise a dispute and team wil investigate on that in 90 days.
Its really worst case which...

I transferred 60000 from my citi bank account to sbi account through imps. Money got debited from citi bank account but, not credited to sbi.
I called to sbi customer care, they told as it is not received by us we cannot take the complaint.
Citi bank customer care people told as that is successful transaction we cannot do it from citi bank end.
Where is my money. I want my money back asap...

Dear sir /madam.

Myself swetha kothari holding credit card in your bank having below issue (D. O. B-10/11/1987)

Pls find my below my citi credit card ending with 2758 in this 5 year payment done so far & my card is blocked its in suit case file status.
My cibil is zero due to this reason not able to get eligible with any loan process, its just my starting carrier need to achieve & success in my life (31...

I have sent a cheque for payment of credit card bill pertaining to the bill for which the last date of payment was 6/6/18. A message was received from citibank stating that cheque is being returned as payee name has been overwritten. My bank did not return the cheque. It is only citibank returned the cheque without presenting.
Immiditely today payment was made thru neft. Pl do not charge for late payment and cheque return charges....

I applied for citi bank credit long back. But I didn’t receive the card.After few months I started receiving messages about the due about for the Citibank credit card. I tried to contact the customer Care in my free times, but I couldn’t reach them. I hope their customers know well about how difficult to reach them.now I am receiving messages that ur card has blocked on account of overdue of payment for last 6 months. Recently, I applied...

I cancelled credit card last year. They sent me statement last month after a long period nearly 1 year, i called to customer care and said that i will not pay the bill for which i cancelled the card, they cancelled my card again. They agreed and said not to pay, but today they sent me again the statement. Please find the attachment and take action upon them.
Thank you....

I am s. N. Sritharan. I am using credit card no.5241 xxxx xxxx 4960. Yesterday on 30th may 2018 there were unauthorized debits in my credit card account and my entire limits were withdrawn unauthorizedly around 12.40 pm. The first debit was made for 5.00 usd and thereafter debits were made for rs.13050/-, rs.13030/- and rs.13030/-. I immediately contacted the customer care officer over phone no. [protected] and lodged a complaint about the...

Hi,

I have been a good and loyal consumer of citibank credit premiermiles credit card. I have been using this card for over a year now and have never made any delayed payments. I have always ensured to clear all my dues by making complete payments every month.

One of the benefits o[censored]sing this card is one gets reward points. This card comes with a cost too. One has to pay an annual amount fee of 3000rs every...

Hello,

This is in regards to my acct with citibank. I got a mail saying i did not have nvr balance. Though i had 97000 as multi deposit and around 50000 as savings balance. On calling up customer care i was told there is no way to increase the multi deposit from 97000 to 100000 rather than closing it and reopening a new multi deposit account. This is ridiculous i lost 7000 by closing the multi deposit account. I[censored] see i am...

Respected sir,

I ranjan manna, a customer of citi bank. I am unable to pay the due of my citi credit card for the last four months. I am now jobless and my mother’s health condition is bad for the last six months. I am relentlessly hopeless and living in huge mental pressure. I am being mentally torture and mentally harass by citi bank employee & collection agent. They are consciously calling me and giving me warning that...

I had worst dissafactory customer service and very bad experience with citibank, on top of all this when a customer is already upset citibank phone banking executive disconnect calls of customer just because they don't have an answer, this has happened more than once and citibank is trying to cover it up stating it's a technical issue, when the phone banking officers disconnect the call just because they don't feel like taking the call that...

My name is Samim. Last week I received a email from Citibank saying my A/c will be close within a month, this is not a new account I'm using this account since 2012, there was no such proper justification reason why.

I called to Bank C/care; it was really surprise for me the cause agent said.
I made a IMPS for Rs. 14000, to my father and that transaction their backend team had some doubt and they wanted to know about...

I have submitted export document on june 28 2017 at vashi branch to relationship manager but not yet received brc copy.
Several reminder send to concern person but no action taken from there side
If we will not get received the brc we will have to pay penalty and our transaction in other bank will effect

Abhi marine pvt. Ltd
Sarita butola
27521141...

I own a citi bank reward credit card, while giving this credit card from bank it was told to me clearly that once i will activate this card then only i am going to get the yearly charges. I have never used this card and never activated it. Now i am getting a bill of 1476 rupess as a yearly charge.
Please wave off this charges and close the credit card account.

Below are the details
Name: shruti solanki
Card...

Citi bank offered for a corporate offer in no annual fee benefits but there is no condition they said while i have taken the card, due to some personal issue (Met an accident it took to recovery with my family almost 8 months). Recently i have received the statement for last month they charged 1000+180 (Gst)= 1180/-.
Immediately i paid my outstanding amount of 1180 afterward i contacted customer care they are not responding properly,...

On 21st of may 2018 morning i receive three mails from citibank that there has been deductions of 2800, 550 and 50 rs from my account in which 50 was reversed i guess because of google account verification, but i can't understand how can someone take money from my account using my card details without receiving any otp or other authentication.
So i wish that i can receive my money back....

Citi bank not accepting e-aadhar for debit/credit mailing address change.
I am trying from last 1 month but every time citi bank refusing my e-aadhar card upload (Address proof document is invalid).

All other banks and companies accept e-aadhaar as it has been deemed valid by indian government. But i guess citibank just doesn't cares about rules and regulations of indian authorities.

As per rbi and uidia...

I have citibank credit card with no "*-*-*-7450, after the use of 8 months bank has block my credit card without informing. When i called & ask no body is giving proper reply & each & every time complaint reference number is given. Which are:-

4160
3686
8148
1381

Again they closed it without updating, after so many calls & followup i asked to reedem my rewards points for this they have to...