Citibank Complaints & Reviews

I have been using citi bank card for more than 10 years.
After request from customer care to avail pre approved loan i said yes and seems this was my blunder in life.

Now i have been asking for closure from jun 2016 and they are not closing card nor doing the full and final settlement

Later after seeing this behaviour i sent several emails, and later i told them in email that i am not going to pay further monthly emi

Every month card bills are getting bigger and none from card reply with details.
They send goons to my home for bill collection, i asked to if they do same next i am going to file criminal case.

Please never use citi bank, they are big fraud company and they cheat people like anything

Sir,
I used my sbi atm card to withdraw rs.2, 000/- at citi bank, on 20-dec-2017 at 02:09 pm, but money was not dispensed. I request you to kindly arrange to get back rs.2, 000/-.
The details are as following

My sbi a/c no. Is [protected]
Cit atm : 00007344.
Transaction no. –[protected]
Time _ 02.09 pm
Date – 20-dec-2017
Amount -2000 rs

I received an email from citibank on 16-dec-2017, that i had applied for citibank rewards card (Ref no. [protected]), which was rejected "as the application did not meet their internal credit acceptance parameters". However, i never applied for any card any time, neither did i open any new bank account with citibank recently. I hold only one citibank account and that too was opened 10 years back.

I called up the customer care, and i was told that i "might" have accidentally clicked some link while browsing some website. How can that be possible? Just clicking a link accidentally does not submit a whole application automatically... There is a whole form to fill with address/ phone number etc., and i would have known if i had filled these details anywhere, which i never filled. I was repeatedly told that i might have accidentally clicked some link and since i did not submit the documents that is why the application was rejected. But that is not what my complaint was about. Firstly, i never submitted or opened any application... Secondly, i never clicked any link accidentally.

Pls. Help me in this regard. The email cited ref no. [protected].

I m frustrated with this chore company
Company cheating with me since 2005
I don't know why i took personal loan in 2005, i m being penalized by company since 2005 when i have paid all citi bank loan emi how come u can take charges for that loan
I m warning you either pay back my all charges with penalty and remove my name from cibil else i lodge a legal complaint

I had applied for personal loan in your esteemed bank and got a final approval call on 8/12/2017, on that conversation they said that, i got/ recieve my loan amount within it 24 hours. After that 4days had passed. I didn't get or receive ant amount or massage regarding my loan.. As i called many times to your sales rm (Miss. Bhumika sangwaan) and coustemar care too from last 2days, but she neither pic one single call nor take any satisfactory action against it.
I have fulfilled all conditions as demanded by your bank staff but now still i'm waiting for my amount.

I request you to consider my application and guide me that what should i do to get loan amount.

Dear sir/madam

This is to inform you that one of your customer executive mr. Pratik have taken my documents with my signature to opening a credit card, he had brought one list with him, as he said it was a data list of all the corporate companies which have been tied up with your bank for the opening of credit card, i found my organisation name also in that list, so i given my all the documents as per your requirements, but the next day he called me and cancelled my process by saying i am not eligible for the credit card process, he said that he will be coming back to my office to return my all the documents along with my passport size photos.
Unfortunately he never visited to my office neither he picked up my calls, when i dropped him messages he respond me in very rude and unprofessional language. This incident is very worst in my professional career, i want my documents return any how, it can be misuse or can be use for any wrong purpose, if the bank won't be able to take action against the person who mentally harassed me i will file a fraud case against the bank.

Thanks & regards
Sandeep s
Godrej nature's basket
Aundh, pune
Email id - [protected]@yahoo.in

I have received too much calls from citi bank credit card from different no's. I asked them from where you got my no, wegot this no from other team etc. Every time i softly declined the offers and said please delete my no from your database. Post declining still every month i got calls from executive.

I got call from this +91 [protected] no today and the executive talking rudly. I want to take strict action for this no, otherwise i will compliant for mental harassment.

I dont want any call from your bank for credit card.

Thanks.

Dear sir
I was using citi card pass 6months in good. C card no:[protected]
Last month 21/10/17 i was pay minimum amount of rs 1297 on 8/11/17.
I am not well i was hospitalized so i pay minimum amount
And ur charge rs 2140.96 on 21/11/17
Know i pay the full amount of rs52850.19
So plz revised that charge

Thankyou your sincerely
Prabhu. S

Got fraud call from creditsmadhaan on the name of CITI bank.(Bhupinder, vivek, chirag) As they said they have good connection in your bank and they can settle the due amount of Citi credit card.They shown some documents also initally but at the end they cheated.Also they have changed my contact address, registered p[hone number and email ID with citibank.The settlement is due since last two years.I have not recieved any call from citi bank because they already changed my contact information.Because of this i am in deep stress.Kindly help me out.My email ID is [protected]@gmail.com
Mob-[protected]

Regards
Ravikant

I had city bank card.[protected]
We were not receive bill timely, even then i paid and settle all the amount of pending bill except penalty (2900/ rs)
But city bank had send me the bill continuously.
After some time bank says me pay penalty amount 2900/ so that we will not report to cibil,
Again i paid penalty amount but bank damaged my cibil score.
In indore city your bank had closed their branch and they are not pick customer care number also.
Please suggest me what i should do with this case and improve the cibil score

Regards
Manmohan singh tuteja
[protected]

Dear sir/ madam

I want to know some information about my loan but for the last around one hr i am trying all your customer care nos taken from your web site, but unable to contact. I urgently need some information pl contact me at my mno [protected].
My loan a/c no is 02pftcf18427056. Due date of my emi ia 1st of every month. I want to know that can this date be shifted betwwen 15 ~ 25 th of every month. I am uncomfortable with existing date. Pl let me know.

Thanks

Iparora

My citi bank credit card 4564 xxxxxxxx9303 - my credit card has been misused by some one on 02.12.2017 and 03.12.2017 and used for expenditure in euro.. I wish to inform you that i have not entered in to any such transations. Hence please block the card and do not debit the amounts to my account since the transactions have not been made by us.

Kindly acknowledge the complaint and ensure you do not debit my account for thiese transactions

My credit card has been blow ked without any prior intimation. They have also blocked my savings account along with fixed deposits saying it’s system automated. I am practically unable to withdraw my own money from my savings account. It has caused me great difficulty. I had to pay at the hospital where i took my child and both my credit and debit cards were blocked without any intimation

Od[protected] item)
Order date
Fri, nov 17th '17 12:16 pm i had been placed order product delivered on 21st nov 17 i had checked it there was body damage of hair washing mach 6 kg automatic price rs 12499/- citi bank offer 10 % same day talk to customer officer, to replace product, said that after receiving the reject product with in two days we will be supply said product, to day i have talk customer officer and senior officer, but thy said we are sorry to supply because of refund order issue on 1st dec 17, and also they said this product has cancelled by you, please checked the voice recording from flip cart i had lost of rs 1290/- which offer by citi bank,

Hai I went 3 times walk-in to the citi bank mount road chennai, the staff assaingned to me are saranath and sowmiya they both of them keep of procrastinating the things I waited on the table they told they will explain me about the products some time but finally they told that they don’t have to support me and they reply me in quick time but that time not came seems these people are educated but still not well trained to support the customers, their approach towards customer is worst I ever seen in my life, didn’t get any details about the account opening yetstill waiting for their reply, they wasted my time and destroying the Citibank’s value simply

I have applied Citibank credit card a months ego after making me understand by the Citi staff at colaba and he said you are eligible but the bank had been cancelled my application without giving any reason.

My application no received by bank---

Your Credit Card application ref no is [protected]. Card processing will take up to 7 working days. To know your application status instantly please visit:- http://citi.asia/2cEatzV

Myself nilesh nathu sonawane, have taken personal loan from citi bank on[protected] loan no: lbnru69220223 & card no: [protected].
Customer id : [protected]
Loan account no : lbn-ru[protected]
Rate of interest : 16.00%
Equated monthly installment (Emi) : 4251.00
Repayment period : 49 months
Loan amount : 150000.00

Last three days i am trying to call citi bank customer care but not get connected. I want to preclose my personal loan as the interest rates is very high.
Please look in to this.

Regards,
Nilesh sonawane

I got a letter from citibank that my citi priority account shall be downgraded to citi proposition if i do not maintain some expected balance of certain amount.

I needed to understand the terms and conditions of citi proposition account so i initiated online chat with citi representative thru online banking.

He gave me a shock of my lifetime by saying that if you wish to downgrade to citi proposition you should maintain 6 monthly value of 50lacs in your account.

I could not believe what he said. I closed the chat and called citi phone officer and recorded the conversation. I was told that i just need to maintain net value of 1 lacs only for citi proposition and it will come with some reduced benefits like less withdrawal power from debit card etc.

What a huge difference in understanding and banking business processes among citi representatives.

Soon i shall be closing all my relationship with citibank. It's just hanky-panky!

I am very upset with the very casual response of your employers, i have given my all docs to the person & the person is not giving me any response about my card, i was in urgency for this card but i called number of times & the girls to whom i have submitted my docs were laughing loudly & even not responding properly. Pl take action on miss pooja on number [protected]. I don't have any complaint number

Also i will suggest not to take any card of citibank who have no proper response.

Thanks
Garima

I received acall from citi bank customer care executive for upselling of credit card. His name as he told me is rahul, i softly declined after reading the offers and details about credit card which apparently were not know to him. Post declining i got two calls from him where he used local demeaning language which was in a way threatening. I back tracked the calls and recorded them, as they were answered by some pradeep and shreya (Surely would have changed the names).

The numbers from which i received the calls are +[protected] and [protected].

These executives are based out of pune kalyani nagar office.