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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 1860
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Citibank reviews & complaints page 58

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S
sobiwilson
from Bengaluru, Karnataka
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Providing false information about cheque rejection and imposing penalty

Address:Bangalore, Karnataka

I had issued a Federal bank Cheque on dated 31st March and was submitted to Citibank account on the same day. After several follow up, on 5th April the beneficiary was informed that the Cheque has been received. On the same day he was informed that the Cheque was dishonoured by issuing branch for unknown reasons and a penalty was imposed on his account. However, I have a written confirmation from the Issuing branch that the Cheque hasnt...
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Chitra chinnusamy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multi deposit closing issue

Address:Pune, Maharashtra

1.Regarding detuction of TDS.It shouldnt detuct as per policy.I have earned only 9958Rs but you have calculated more than 10000 and TDS got detucted. 2.I have deposited Multi deposit, Due to urgency I plan to close this amount. My pricipal amount getting reduced. I had conversation with different people more than 4 hrs.Its lost of my hrs.No solution....
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N
Nishant2007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent withdrawal of funds

Address:New Delhi, Delhi

Hi, this is to inform you that on 6th april 2014 an amount of 4000.00 was gone missing from my bank account([protected]). This also makes me feel doubtful towards my financial security as a citibank customer. I did come to know about this when i checked my emails, i didn't recived any kind of text for this transaction however citibank sends me a confirmation text for each and every transaction.
I hope you will investigate the matter...
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S
sonu samant
from Delhi, Delhi
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Recovery agent disclosed my personal information with 3rd party

Address:New Delhi, Delhi

one day a oerson from citibank visited my previous address and disclosed my petsonal information with 3rd party and said that i owe a bill, i called them and asked them to cease all the visits and they said ok we will cease all the visits and today again someone visited the place and inquired about me which is a breach of law, do i just wanna know what should i do. shall i go ahead and sue them....
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S
sanjay nangia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against the booking cancellation against pnr ref no. Iy2nha cancelled on 20.03.2014

Address:Mumbai City, Maharashtra

Dear Sir/ Madam,

I had booked the INDIGO Flight on 19.03.2014 = Premier miles
ref no. IY2NHA and cancelled the same on 20.03.2014. Flight
was Mumbai to Ahmedabad for 24th March


I have not received the Refund against the same so far.

Please inform the status of Refund and the
amount of refund at the earliest.


Best Regards,

br...
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G
girishgarg77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rewards redemption

Address:New Delhi, Delhi

I have a citi bank credit card- First citizen shoppers stop Citibank Gold Card My statement reflects 1840 points in my a/c but whn I go for redemption at Shoppers Stop, they say only Rs54/- if you want more clarification call up citi bank, On calling citi bank they say "Only shoppers stop people can tell you the actual points"It is a tie-up between Citi Bank & Shoppers Stop than why they are HARASSING the customers. It seems doing...
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N
Naresh Kothari
from Gurgaon, Haryana
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Cash deposit charges for payment of credit card

Address:Ahmedabad, Gujarat

I have credit cardn city indian oil which expired on march 2018.
Card no. Xxxx xxxx xxxx 3900.
I regularly paid the amount by cash at cash counter at city bank, ahmedabad branch.
To day when i approched it was found that cash deposit charges is applicable for all cash deposit. I was shocked. It was not intimated by any body, when it was implemented?

I request to refund the cash deposit charges otherwise...
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P
prosenjit007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stay away from this company

Hi My mane is Prosenjit I was using citi bank credit card limit Rs 40, 000...i have used the card and due to some financial issues not make the payment, so now every month interest got added and now limit goes to Rs 50, 000...i talk to Citibank ..requesting them to convert that amount in to a monthly emi..the Citibank executive agreed to do so and asked me to send my salary slip...after sending my salary slip i got a call that request has...
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D
Devender M
from Mumbai, Maharashtra
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CITI Bank Fraud and worst Experience with customer service

Address:Hyderabad, Andhra Pradesh

I had a very worst experience with Citi bank. Earlier I got a Salary account with Citi bank and according to their feedback shared with me it should get converted to a normal saving account once I left the company. But I was not informed about this any time. Apart from this, they have deducted the amount of Rs. 500 from my account without any information and when I called up the customer service they say that it was due to not maintaining...
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B
bkarthic_kn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irctc Refund not credited till now

Address:Chennai, Tamil Nadu

Sir,

I have get refund approvel status ( 09-Feb-2013 ) from IRCTC web site for my failed transaction. But still now the amount not credited in my BOB Account. While booking I used BOB Card payment thru CITI Bank Gateway. Details are given below for your immediate action
Receipt No. IRCTC 1370 [protected] Refund Date: 09-FEB-2014
Transaction ID: [protected] Refund Amout: Rs. 1141.24/-
Sent for Refund:...
+1 photos
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B
Basawaraj_b
from Delhi, Delhi
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Credit card not received for second time

Address:Bangalore, Karnataka

Applied for a citi bank credit card in Jan 2014 and my reference number - AC7540. Executive told that card will be delivered with in 15th of Feb but unable to view status of my application. Please check the status and let me know so when can i get card to my office address. Once my card application got rejected and second time executive name 'Neha' her mobile number - [protected] told me my application has got approval this time...
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M
muktapuri
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank fraud transaction been made on expired card despite block

Address:Jaipur, Rajasthan

This is with reference to my telephonic conversation with Ms. Monica on 29.01.2014 regarding fraud transaction being made by someone online through my already expired credit card without knowing its expiry date & CVV no. Soon after that we caught hold of that fellow & he admitted in front of the hospital management that he knew only card number and had entered some random digits in expiry date & CVV no.
br...
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M
muktapuri
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud transaction after blocking

Address:Jaipur, Rajasthan

I am citibank credit card holder since 1999. Currently, i was holding a card ([protected] expiry date 12/2013).
Some one made online transaction from my card number on 29.01.2014 for the emi amount of rs.5157.30+65.15.
Soon after receiving a sms alert i called citiphone customer care and blocked my card and informed the incidence. The fellow who made it was caught & admitted that he knew card number & expiry...
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A
Amit Kumar Rathi
from New Delhi, Delhi
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Online transaction not done

Address:New Delhi, Delhi

Hi, This is in regards to one of the online transaction I did on 02/11/13. I did to two online transactions for Rs. 3000 each on 02/11/13. I transferred the money to my friend - Neel Kamal Tiwari's account. It was Citibank to Citibank transaction. According to bank both the transactions were successfully done. But only 1 transaction is reflected in my friend's bank statement. I have sent mine and my friend's bank account...
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Address:Kolkata, West Bengal

I have a CitiBank Indian Oil Titanium MasterCard.

All of a sudden, I had received a sms stating that "Rs 13, 080.00 was spent on your Credit Card at Citi For Insurance". And I'd received the same information through email.

However, I haven't subscribed to any such 'Insurance Policy'.

Please note that the Citibank Customer Care Executive as well as people from Royal...
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S
satyendranath
from Narsapur, Andhra Pradesh
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Regarding New credit card application

Address:Bangalore, Karnataka

Hi Team, I applied for Citibank Credit card and submitted all applications which are required and i dont have any black mark on me but my application is rejected. When i called the bank they are telling its by cibil check. When i called cibil they are asking to check in their website where i have to pay 450 for checking the report it means cibil is giving wrong reports for their business without black mark how they will reject my application....
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A
ankit singh27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customers handling skills

Address:New Delhi, Delhi

Hi. My name is ankit singh. I recived a call from your company regarding the crdit card. Lady name aarti called me and shared all the details with me and i agreed for the credit card and she send someone to my place for vollecting my documentd and i have given the documents. But i have not given the salary slip. I got busy for last3-4 days and not able to send it. She called me 5-6 times in a day for the same. She shared number of...
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sksujan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Citibank Debit Card Transaction without authentication prescribed by RBI..

Address:Bangalore, Karnataka

My name is S K Sujan, I have a salary Account in Citibank. Below Citibank Debit card transaction has happened without my knowledge . I called up Citi bank customer care, but they are not taking my complaint. This transaction has been processed without the additional factor of authentication prescribed by RBI.. . Mail from CitiBank - [protected][protected] Your debit card 5497XXXXXXXX8901 has been used to make a purchase...
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J
JAICKYTHEBEST
from Mumbai, Maharashtra
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Health Plan Misleading and Miscommunication

Address:Mumbai City, Maharashtra

Hi Team, I made a request online to take Health plan from Citi bank of Royan Sunderam. I was called for same and i agreed to take the plan for my mother and all verification was done on 25-November-2013. I also given my card details through IVR. I was told money will be debited in next 5 working days and policy will start. Very next day i got the call from and person says " Sir we need to go through the verfication call again. I...
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M
matthew deus
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citibank bill statement

Good day Ma'am/Sir, I would like to inform na wala pa akong narerecieved na credit card. Tapos bigla nalang na may dumating na statement account na may babayaran na ako. Mercury drug cities classic card Card number: [protected] Statement date: 11/10/13 Payment due date: immediately Total amount due : 2, 072.33...
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