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Citibank Complaints & Reviews

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Updated: Mar 11, 2026
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A
abhishek.starsight
from New Delhi, Delhi
Feb 8, 2011
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Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir, I was having Indian Oil Citibank Credit Card **** **** **** 9757 . This was used fraudly by TATA AIG representative on 15th May 2010 amounting Rs 35950. I got a alert when my bank authorised this. I immediately called the Citibank and informed it to be fraud transaction. In turn I also informed about same to TATA AIG. TATA AIG did not acknowedge it for 1 week than finally did they responded that they would investigate and revert. Mean while citibank asked me to also fill up CDF to do the investigation which I handed over on 19th May to there representative. How ever inspite of doing that citibank billed the same on 23rd May when bill was generated. On creating hue and cry they finally said I have been given temporary credit. On other had I got a call from local Gaziabad office that the policy is in same name as yours as well as the DOB but the address and mother name was not same as mine. They told me that policy is in freelook and please cancel it and we can get the money reversed. How ever refused as the transaction was not done by me and it was a forged transaction stealing my credit card details. TATA AIG responeded only once after that saying they need my PAN card copy to match and investigate which I again refused. They finally stopped responding.

On other hand Citibank has been behaving hand in glove with TATA AIG. They kept on lingering saying there investigation team is yet to revert. Finally after 3 months they gave me a copy of credit card authorisation form shared by TATA AIG and citibank said TATA AIG has confirmed the transaction is valid. After looking at authorisation form I could make out that my signatures were forged. I questioned citibank on following 1) My forged Signature- Has it been matched by Citibank with my records. 2) I am not the benificiary of the said policy.Have they checked with TATA AIG on validating benificiary of the policy? . On lot of arguement again citibank asked me to fill another CDF to carry the investigation. Again they lingered for 2 months and came back to me with same answer. Post that I again shouted at them. Than Citibank said they are not getting straight answer from TATA AIG. and will have to do the investigation again.They again asked for CDF and the investigation went on. When I again shouted at Citibank they said they would finally revert by 28th Jan2011. I did not get a call or communication from them. I had to call them on 8th Feb 2011. The said telecaller sonia and deepak from citibank said that my temporary credit is converted to permanent but when i asked why I have not got any communication they said investigation is still on. .................This is a hand in glove between CITIBANK and TATA AIG. For Citibank TATA AIG is more important than customer due to obvious reasons. Its been 8 months since investigation is done by Citibank team.............but its all tactis to delay and make me fed up and forget...........I have gone through mental trauma as well as opportunity cost of my time and additionally the huge mobile expenses chasing them. This has lead to stress in my life.
Aug 13, 2020
Complaint marked as Resolved 

TATA AIG — Robbing off money from credit card

Dear Sir/Madam,

It is with disappointment, I have to inform that TATA AIG has issued policy under my name and my wife without any kind of approval and have charged money against my credit card from ABN AMRO Bank. The surprising fact is that I have not revealed any banking or personal information to the TATA AIG and neither have I informed ABN AMRO bank to proceed with transaction for the above mentioned poilcy with TATA AIG.

I am sure the Bank and the TATA AIG have some tie-ups to dupe people by issuing them policies and charging customers THOUSANDS of rupees without any kind of permission.

People beware of such evil acts from the banks and insurance companies.

I would like to know how TATA AIG recieved my personal information and have also charged me for the policy for which I have not given any kind of consent.

I request you to provide me the proof of my approval for the above mentioned policy.

The rest of the action taken will be taken based on the response from your concern.

Regards
Mohammed Anwar
just blow the citibank office with dynamite have calm to ur heart so that no fruad in future
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    Z
    zam.gulshan
    from Mumbai, Maharashtra
    Feb 8, 2011
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    Address: Bangalore, Karnataka

    ATM Cash Deposit - NOT REFLECTED

    HI,

    account No:-[protected]

    Deposited Rs. 35000 in ATM through 2 packets at indiranagar ATM machin on 5-Feb-2011, 4 pm. one envelop worth of 5000 got deposited,another 30000 is not reflected yet, Normally both transaction has to reflect at the same time.

    Contacted citi customer care. The executive lodged a complaint and gave me the service request no.
    i am waiting.
    i wil update the progress.

    Regards,
    jameer Ahemad
    Aug 13, 2020
    Complaint marked as Resolved 
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      M
      Mirbaz Ali
      Feb 7, 2011
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      Dear Sir!
      I have recieved a n e-mail from the British Promo Company saying that a prize amounting 750000 pounds has been deposited in your bank. Now I am asked to pay the transfer charges so that the said amount will be be released to my personal account. I would like to kindly verify that how much that is true. Thank you,
      Mir Baz Ali, Pakistan
      Hey did you click the link in the email to access the account? If yes you have been attacked, this is 100 percent fake, you may want to contact the bank. This type of attack is known as phishing. In either case make sure to tell the bank.
      i got in touche by a mr andrew jones citi bank, shall i play along or inform the abuse?
      what can i do?
      caught in same scandle. never put up any cash. fraud!!!
      dear mr mathew jones .i have recieved an email from bpo office that mean i was winning the promo winner from bank for british premier promotional company.and saying taht price amount found 750.000.00 has been deposited in citi bank plc.and ask me sent the ID .and said you get cridit card from citi bank plc london.that is fake or true.thank you .mr i wayan sukadana.kuta-bali.indonesia.
      dear sir / madam i have recive email frm British Premier Oil Promo Company that i have won 750000 britsh pounds and transfer in to ur bank account and they give me ur bank details :

      Bank Name: Citi Bank Plc
      Contact Person: Mr. Mathew Jones
      Direct Tel: +[protected]
      Email: [protected]@hotmail.co.uk

      these are bank details please thell me this is ture or fale i m waiting for ur reply..
      my Email ID is : [protected]@gmail.com
      akif zahid Frm Pakistan
      Quiero saber, si realmente es un premio verdadero, o simplemente es una estafa la que están tramando, los que están escribiendo estos mensajes por e-mails, asegurando que tienes un premio ganado, que ya lo tienes en la cuenta, pero que tienes que depositar en la cuenta de un personaje, supuesta mente funcionario del banco, para poder continuar con los tramites del giro del valor del premio.
      Si la cosa es realmente seria, descuenten el costo de la transacción al valor del premio y giren lo que sobra, sin tantos rodeos, mostrando que realmente lo que tratan de hacer es una estafa, haciendo creer que es un verdadero premio.
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        N
        nimai chand biswas
        Feb 7, 2011
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        I got a mail from Account Officer: Mr. Larry White.
        Citi® Bank Online Group
        Customer Relations Dept.
        Telephone number: : (+[protected]
        Telephone Number: (+[protected]
        fax: Number : (+[protected]
        Email: [protected]@live.com
        ONLINE ACCOUNT APPROVAL PROCESS
        regarding the winner of NOKIA LOTTERY ONLINE PROMO funds (a sum of £650,000 pounds) and for this I need to pay transfer fee of Savings wire Transfer 96hours [Non Residence] 250.80 Pounds (GBP) to the account officer of Citi Bank in United Kingdom
        giving the following address:
        Receiver's Name: Mr. Dave Palmer
        Country: London,United Kingdom.
        Amount To Send: £250.80 PoundS for transferring the fund in my my Bank account in Bangladesh.

        Whether this sorts of statement is correct or false let's know.
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          M
          Manishtalwar
          from Mumbai, Maharashtra
          Feb 3, 2011
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          Address: Mumbai City, Maharashtra

          I had taken a Loan of 50000 rs from Citibank and have paid my dues Completely. I had asked for Closure of my account and i was informed to pay 38000rs which i had paid to bank on 25th March 2008. I had also received a NO DUE CERTIFICATE from bank , But Citibank failed to Close my account on system, which has affected my credit History in CIBIL . CITIBANK has closed my account on system in March 2009 after several followups they have still failed to rectify the Loan status in CIBIL.

          I am suffering for paying on time to CITIBANK.

          Would appreciate if i am able to get in touch with any senior authority of CITIBANK who can resolve this long pending issue.


          Regards
          Manish Talwar
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            riteshkalra1982
            from Mumbai, Maharashtra
            Jan 29, 2011
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            Address: Haryana

            Hi,

            I took a consumer loan way back in 2004 or something which was just about 14000 rupees, The complete amount was divided into 12 EMI's and I was supposed to pay 4 EMI advance + Processing fee.

            EMI was approx 1300 rupees for 8 months, I did pay 4 EMI's and rest 4 cheques got bounced as I was not in the city and was travelling during that time.

            I have had other consumer loans, Perosnal loans, Car Loans and have paid all of them, these were from Banks like HDFC, CITIBANK, ICICI etc. Mind you amount with these banks were much higher than the loan with Citi Financial.

            Now Citifinancial people never made an attempt to approach me for last 6 years[protected] for their amount and to be honest they have still not approached me however they have listed me as a defaulter in CIBIL for a balance Princial amount of just Rs. 5200/-.

            I got to know this a week back when applied for a small consumer loan with Bajaj Finance.

            Now I made an attempt to reach to citifinancial and requested them to close the account they mentioned that there is 34000/- pending apart from the principal amount which is on account of late payment charges etc.

            This is absolutely robbing people, my loan was just 14000 out of which I paid approx 10000 and six years down the line I come to know that I am still supposed to pay approximately 40000.

            If anyone from Citi Financial would have approached me, I would have certainly made the payment.

            Guys, please let me know if there is a solution to these kind of robberies being done by Financial Institutions.
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              rulerofsun
              Jan 17, 2011
              Resolved
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              Address: Maharashtra

              Hi, I am Debraj Bhattacharya. I had a personal loan with Citi Financial from 2007 it got closed in Spetember 2010. I have yet to recive a closure letter from the bank. I was verbally acknowledge the loan closing. My residential address changed and I reuested the change of address which was denied stating that the loan is closed and not required.

              Now Citi DSA collection agents claim Rs.5000 pending and the loamn not being closed. They have also levied interest on Rs.5000 from september and made it Rs.30000.00. They are not sending any proofs of pending payments and harassing us.


              Can some one help?
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,
              This is the elder brother of Gurpreet Singh Gulati. He has been
              receiving SMS'S and Calls from Citi financial regarding a personal loan A/C nO. 10027903 taken at Noida whereas I have never visited Noida.
              They demand an EMI of Rs 2923 against the loan taken.
              This is very silly from their part which needs to be rectified at the earliest.
              The records of Citi financial should b e rectified as early as possible.

              Gurdarsan
              Dear Sir/Madam,

              I would like to file a case against Citi Financial company for harassing the pending outstanding Ref no: 13354403. I received a call from citi financial that that they can give me loan on the interest rate of 12%, wherein caller is calling on the behalf of citi financial but he said he is calling for citi financial and provide me loan on the 12% interest rate. I was shocked that how can citi financial provide loan on interest rate of 12%. I tried to cross check it and they called me in nehru place where we come to know that they are calling on behalf of citi financial (Agency :SPARSH-D, DSA :DS249546). After that I denied to take the loan but caller insisted that he is not meeting the target and lot’s of word he use. I agree and move to pusp vihar office where loan officer denied to provide the loan on 12% rate of interest. When we told them that we have a recording of conversation for providing loan on the rate of interest 12% then they offered me 79,000.00 for 48 months. I have to pay Rs : 2500/- which is regularly deducting from my salary account, but after that my salary account was changed 3 times ICICI to HDFC again ICICI. I spoke with Citi Financial officer in pusp vihar and told them insist of again moving to ICICI I will paid it from PNB account. They provide me electronic slip which I have to signed up from PNB, I spoke with PNB Manager (Sarita Vihar), they said he will not signed the electronic slip, he told me ask Citi Financial to contact him directly. For this I have to take more than a week leave but no result came. I have logged a complaint in Citi Financial customer care for such scenario but they did not have any solution. With this I paid 3 times cash amount with late fee. I also told them to give me the date , I will submit my cash directly at citi financial office but they denied to go with this process. I stop my dues, why I need to pay fine wherein I did make any fault from my side? Till now I did not get any solutions from Citi Financial. I am continuously receiving a call from Citi Financial they harass me using abusive language “jantar matar mai ja ke chillo – loktantra loktantra” which I have a recording, even I have a lot’s of recording with citi financial executive.

              I really upset with such kind of customer service is providing my citi financial. I want to how to get the solutions, I’m getting continuous call from citi financial for outstanding, instead of solving the query they are harassing my. I did not come for a loan, they beg me to take the loan. I come to know from lot’s of site & colleague might be my name is submitted in defaulter list (CIBIL). Whenever I ask them for defaulter they did not have any answer instead of saying to clear the outstanding and my name did not reflect in defaulter list. How can I trust on them????
              I have experienced with IDEA connection, I have taken post paid connection [protected], when I ask them to tell me how to pay online but idea customer care did not reply, I receive a fake call from idea that they are sending executive for collection of amount after 3 months executive visited and he took the amount and said that no will be activate within 24 Hrs. when it’s not done I spoke with IDEA caller and he said again I have to submit the all details and withing 2-3 days I am receiving the sms for same number is free, If I would like to take??
              How could I trust on company? I am continuously receiving a call with different executive, In the beginning I have spoke with different executive for 1-2 Hrs with whole scenario. If they are not updating the data is it consumer / customer fault to speak with each executive for 1-2 hrs every day. I am also working in company as employee no such company allow to speak 1-2 Hrs for personal matter / grant a leave. I already visited number of times in Citi Financial Office Push Vihar, now I want a lawyer/justice in such scenario. If as a customer I am suffering might be lot’s of customer is facing this issue. So I ask them to file a case and I will submit my dues, it will help me for removing my name from defaulter list if it’s submitted by them.

              Thanks & Regards,
              Chandra Mohan
              [protected]
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                A
                A.BANERJI
                from Delhi, Delhi
                Jan 11, 2011
                Resolved
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                Address: South Delhi, Delhi

                MY NAME IS SHRI A.BANERJI. I AM THE HOLDER OF CITIBANK CREDIT CARD NO. [protected]. EARLIER I USED TO GET THIS CARD STATEMENT EVERY MONTH DESPATCHED BY COURIER TO MY RESIDENTAL ADDRESS B-396(FIRST FLOOR)C.R.PARK,NEW DELHI-110019. FOR THE LAST THREE MONTHS I AM NOT GETTING ANY C4DIT CARD STATEMENT FOR THIS CARD. WILL MY COMPLAINT BE REGISTERED IMMEDIATELY AND THE MONTHLY STATEMENT FOR THIS PARTICULAR CREDIT CARD DESPATCHED EVERY MONTH TO MY RESIDENTIAL ADDRESS IMMEDIATELY?

                A.BANERJI
                Aug 13, 2020
                Complaint marked as Resolved 
                I am a regular customer of citibank credit card since last more than 20 years () since i did not receive the monthly statement for 15th october 2015 i had sent e-mail and subsequently reminders but till date i have not received any response () due to non-receipt of online statement i am unable to reconcile the transactions, resulting my refund claim with i.R.C.T.C. Is held up () please look into the matter and expedite the matter () my registered e-mail id is [protected]@iffco.In and mobile no. Is [protected] ()

                ps kutty
                dt: 17th dec. 2015
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                  A
                  A.BANERJI
                  from Delhi, Delhi
                  Jan 11, 2011
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                  Address: South Delhi, Delhi

                  I ,SHRI A.BANERJI IS THE HOLDER OF CITIBANK CREDIT CARD NO. [protected].MY RESIDENTAIL ADDRESS IS B-396(FIRST FLOOR)C.R.PARK,NEW DELHI-110019. EVER SINCE THIS CREDIT CARD WAS ISSUED TO ME ABOUT THREE MONTHS BACK,I AM NOT GETTING THE CRAD STATEMENTS MONTHLY DESPATCHED BY COURIER TO MY RESIDENTIAL ADDRESS. THIS IS SURPRISING. WILL THIS BE LOOKED INTO IMMEDIATELY AND THIS FEDIIT CARD STATEMENT DESPATCHED BY COURIER TO MY RESIDENTIAL ADDRESS EVERY MONTH?

                  A.BANERJI AM THE
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                    Y
                    ykyadav07
                    from Ghaziabad, Uttar Pradesh
                    Jan 10, 2011
                    Resolved
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                    Resolved

                    Address: Uttar Pradesh

                    Dear Sir/madam,
                    I Yogendra Kumar Yadav had taken personal loan from Citibank having Personal Loan No. E[protected] and had cleared my all dues of loan on 13/09/10 with amount of Rs.32169.00 vide cheque no 145442'
                    The receipt no. for the same of Citibank is 7533 and the said amount has been paid to Citibank as per my bank records.
                    Please resolve the issue of NO OBJECTION CERTIFICATE immediately.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Citibank — N O C

                    dear sir,
                    i aziz s.panjwani was enjoying citi bank loan. i was paid my all due on[protected] inspite of that bank has not give N O C. also they are asking useless information by email. they have all information inspite of that they are not sending N O C to me. l have taken new loan from other bank and they ask N O C for city bank. and citi bank has igonering my request.my new loan is still pending and my business account is not working in new bank a.c. please do something for me
                    Please send my motorcycle NOC
                    DL9SV0718
                    Ramesh kumar

                    Mob- [protected]
                    Email- pradeep.[protected]@channelplay.in
                    prad_prad's reply, Jun 9, 2021
                    Mention email is wrong
                    Right email
                    [email protected]
                    Please send my motorcycle loan NOC
                    DL9SV0718
                    Ramesh kumar

                    Mobile: [protected]
                    Email: pradeep.[protected]@gmail.com

                    If anything needed please mail or contact for more documents or details
                    is city bank charges any NOC amount against PL?
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                      C
                      CN Natarajan
                      from Pune, Maharashtra
                      Jan 6, 2011
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                      Address: Maharashtra

                      I have a Suvidha Account in CitiBank from year 2003. For the last few months, instead of the balance amount accruing interest, Rs.250/- is deducted from the balance. On checking with website, above reason could be found out. The bank has not sent any warning letter regarding minimum balance to be maintained or reason for deducting some amount every month.

                      Now, I will approach the bank and close my account as same amount maintained in Nationalised Bank would have fetched me better returns and piece of mind!
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                        A
                        adsouza26
                        from Chennai, Tamil Nadu
                        Jan 5, 2011
                        Resolved
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                        Address: Mumbai City, Maharashtra

                        Dear Sir,

                        My company had opened a salary account for the employees with citibank suvidha and I have reseigned from the company since 2008, inspite of my two written complaints with the head office at chennai, I still receive statement charging interest on my account till date.There has been no transaction since 2008, but still I have beeb receiving statements from citi bank for payment of Interest for maintaining the account. THey have been harassing me for no fault of mine.They are not attending to my complaint nor are they closing my account.The record very clearly shos that no transactions have taken place since 2008.Please resolve this at the earliest or I will have to approach the consumer court, as this is not acceptable at all.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          ranvir007
                          from Bankura, West Bengal
                          Dec 12, 2010
                          Resolved
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                          Resolved

                          Address: Arunachal Pradesh

                          I have a Credit Card of Citibank since January 2008, which was issued to me when I was in Delhi. I have also the Internet and Telephone banking facility on this card. Now I am in Arunachal Pradesh since December 2009. Here I have joined NIC (Department of Information Technology, Ministry of Communication and IT, Govt. of India) as Scientific Officer. So I changed my personal details of credit card accordingly using Internet Banking.

                          All the transactions of Credit Card with Citibank was going well before 06 December 2010, but on this date when I logged in on my Credit Card Internet Banking account, I found an unbilled amount of Rs. 6250.00 as of “PERSONAL DRAFT CHARGE” . I also looked my Contact Details where I found Email-ID and Address was not belonging to me. Immediately I corrected my Contact Details and called the Citibank Customer Care. I asked about above mentioned unbilled amount, which transaction was actually not done by me. The Tele-Caller said that, amount for “PERSONAL DRAFT CHARGE” as of Rs. 6250.00 is the processing charge for issuing of draft for a loan. I was shocked to know the same and informed him/her that I have never raised any request for such loans. I also informed about the wrong Email-ID and Address which was not belonging to me. Then the Tele-Caller asked me about the leakage of my personal details, which I have never shared with anyone. After that the Tele-Caller blocked my Credit Card and suggested me to block my Internet Banking. I blocked my Internet Banking instantly. After 2 days later I got a call from investigation team from where I knew a loan of Rs. 2,50,000.00 (Two Lakhs Fifty Thousand) has been issued on behalf of my Credit Card. I strongly denied for that and later I informed this matter in local Police Station. The matter is still under the investigation of Citibank.

                          Now, I am undergoing a lot of mental harassments due to such a fraud instance with me. I have never requested to Citibank for any kind of loan and change of personal details.

                          So, please help me to resolve this issue.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            Anand Prakash Sharma
                            from Kolkata, West Bengal
                            Dec 8, 2010
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                            Address: Ghaziabad, Uttar Pradesh

                            Dear Sir / Madam,

                            I have applied for loan in Bank of Baroda. They have rejected my application due to some un-known outstanding payments against credit cards.

                            As far as I am concerned, there is no outstanding amounts. If there are any outstanding amount out of my knowledge, kindly let me know. So that necessary payments can be made accordingly.

                            I am ready to pay your service charges for this service. Kindly let me know the account name to which favour I have to send the DD / cheque.


                            Thanks & Regards,

                            Name: Anand Prakash Sharma
                            Contact No. [protected]
                            DOB: 10 June 1968
                            PAN No.: AWKPS6356H
                            Address 1: 38/12, Lal Quarter, GhaziabadNear New Railway Station

                            &

                            Address 2:H-97, Govindpuram, Ghaziabad
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                              S
                              Svanky
                              from Bengaluru, Karnataka
                              Nov 30, 2010
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              The CitiBank Site never works properly. Never opens properly.
                              OR just hangs in between transaction.
                              Their policy is to discourage "the coming of their customers to the bank physically", to do any transactions.
                              They boast that they have made banking very easy/simple & happy experience to their customers by keeping it at the finger-tips of their customers.
                              But this is the case always.

                              What is the use of providing such use-less site which never gets connected or hanged in between. we have to refresh 100-times before it gets connected. even after getting connected nobody knows when & where it will hang.

                              If they can't provide quality services to their customers, Let them remove their site altogether.
                              It's not "Happy experience" it's totally an "Embarassing experience" doing transactions on this site.

                              Will the authorities look into this matter atleast now?
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                O
                                OGOSONA
                                from Noida, Uttar Pradesh
                                Nov 29, 2010
                                Resolved
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                                Resolved

                                Address: South 24 Parganas, West Bengal

                                Date:29.11.2010
                                To,

                                Branch Manager,
                                Citi Bank,
                                Indore (M.P)

                                Subject : Notifiacation of Change in Residential Address.

                                Ref: Credit Card No. [protected]

                                Dear Sir / Madam,

                                This is to inform you that my residential address has been changed from Mr.Prasenjit Ghosh, C/o. Mr. Pradip Kr. Ghosh, P-37 , Bijan Kanan, P.O - Brahmapur, Kolkata - 700096 above mentioned Address.

                                I hereby request you to consider the same and make necessary changes in your records.
                                Kindly look into the above mentioned matter and do the needful and obliged.

                                Please ignore the earlier one.

                                Thanking You.


                                Yours’ Faithfully,

                                Prasenjit Ghosh
                                Mob. No. [protected]
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  pc_guna
                                  Nov 27, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  hi ,

                                  i had taken composite loan from citibank ( home loan number 317463)

                                  out of Rs. 1646000 sanctioned i had taken only 7 lakhg rupee . all these days i promtly paid my emi's . now i have rs. 1.41 lakh left over . I wanted to close this money . When i have asked for pre closure letter they have put 2 % on whole amount even which is not dispersed . for 1.41 lakh rupees their pre closure charges are Rs. 25000 . When i asked them they are telling they are charging pre closure chages on the un dispersed amount .

                                  When i took the loan they have sanctioned it at an intereste rate of 9 %. now i am paying 12 % interest .

                                  Plz. let me know is it legal and ethical for a bank to charge pre closure charges on un dispersed amount

                                  my email id is [protected]@yahoo.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    C
                                    Chintanverma
                                    from New Delhi, Delhi
                                    Nov 16, 2010
                                    Resolved
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                                    Address: Central Delhi, Delhi

                                    Citibank Ready Cash Personal Loans

                                    Citibank provides Personal loans however same people working in the same company with same salary can get different Rate of Interest, processing fees or preclosure charges. How does that happens? They will offer you a rate of interest but you can get them reduced from the offered amount. Everybody is not aware of that. I opted and got higher rates than my friends got. So got to known how to get that reduced. If you are applying for loans then call me and i will tell you what to do to get it reduced or if you need any other assistance. So far the techniques are provided by the agents who process your files. To reduce the rates you have to get the approval and have to refuse to take the load at the last confirmation which you will receive from Chennai. Then you will be offered lower rates. That is what has been followed by my friends and got benefit.
                                    You may email me at chintan.[protected]@gmail.com if you need any consulation on this.

                                    Not all people know about that RBI has different department called THE BANKING OMBUDSMAN to address such issues.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Personal — Plan

                                    sir,

                                    i have newly connection for bsnl phone and broaband connection last monthe date 15/01/2008 i tik all the monthly rental basis
                                    modem rental, bill monthly rental but the bsnl office staff put annual payment type and 150 rupess extra charage. so i kindly requesting please change bill monthly rental type kindly asking you,
                                    But u will not response i am surrendered line immediately
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                                      kalvak
                                      Nov 2, 2010
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                                      Address: Bangalore, Karnataka

                                      Hello,
                                      I am Krishna Chaitanya from Bangalore.
                                      I had applied for a Credit Card with Citi Bank a few years ago which I never received it.
                                      However, offlate I have receiving threatening calls from the Recovery Agents abusing me to rapay the outstanding amount on the Credit Card which I never used it.
                                      Since I stopped answering their calls on my Cell phone, they started calling my Office to try and get in touch with me.
                                      I work for a reputed Organization and I dont want to them to spoil my image by making such threatening calls at work.
                                      Please let me know what kind of details would you be needing to further look into this issue as it is very frustrating and embarassing for me to go to work.

                                      Thank you,
                                      Krishna Kalva
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        soubhagyadas
                                        from Bhubaneshwar, Odisha
                                        Oct 28, 2010
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                                        Address: Khordha, Odisha

                                        i had deposited a cheque of Rs.1,19,400/- bearing cheque no 180746, dated 08.10.10 of IDBI bank for my citi bank credit card dues . it was deposited at citibank, bhubaneswar branch, drop box . till now they have not cleared the cheque . when contacted they are saying that cheque is missing and they have charged a penality for late payment.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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