Citibank Complaints & Reviews

Dear Sir/Madam,

It as been a very long Association for me with Citibank since 1994.
During the past 16 years I have never missed any payment or EMI
and have a proven track record.I always feel pride of my association with Citibank.

But due to recession I was unable to pay your EMI and you have put myself in the Defaulter's list.
When I enquired about the how my name will be removed from...

Dear Sir,
I have taken the Birla sunlife insurance polcy through CITIBANK,the citibank representative has taken the signature on the forms he filled the forms later.In that he opted for insurance coverage of Rs. 260000/-.Even i dont know this will cost me 850/- per month.Recently when i checked the policy statement in they are deducting this amount .When i asked Birlasunlife they says your advisor could have explained to you this.Now...

From past few months we are getting phone calls from citi financial and how much-ever we ask them to not to call and delete our phone number, they agree and do it but again we get the calls from next day onwards and the person who speaks through the phone is very rash and abuse us in very bad words through phone. We have aged people at home and they will be sleeping that is what we want to convey the citi financial services but they doesnt...

Hi,

I have taken a Car Loan from Citibank in 2006. At the time of taking the loan Citibank Rep asked me to setup an electronic clearance of EMI from my Bank Account, different bank. It was easy and convient so I have agreed for the same.

I failed to pay one payment in 2008 and since then my problem started. They have started presenting 3 ECS to my bank since then. First one for the actual EMI and other two for...

Two online transaction for Rs 9999 each using my credit card details was made on the web. i received an alert SMS for the same, as i had not done these transactions i was shocked and immediately called up citibank and informed them about this fraud transaction and requested them to hold the transaction. but the bank did not take any preventive action and the transactions were debited to my card when i requested them to take action they asked...

Sir,
I have an a/c with citibank having a/c no:[protected]. On 20/3/2010, Rs1500/- was transferred to others a/c through cheque no. 51271 which was not signed by me as I did not receive that cheque. When I called citibank customer care, they said that they will refund the money in my a/c. But as on 28/6/2010, I have not received the money yet.

Regards,
Chandan Abhishek...

I have been speaking to your customer care.I would like to bring to your notice that I had sent a DD for Rs 15,122.DD.No:061988 taken on 27th May 2010.It was sent on 29th May 2010.The DD was taken on Central Bank of India, Kotagiri.Your statement show that only Rs 5122 was paid.I am very clear about it that I have sent a DD for Rs 15,122 being the full amount.Kindly check out with your bank and clarify at the earliest....

Hi,

I'm want to file a complaint againt Citibank as I received a call from one of the representative stating that I'm qualified to increase my credit- card limit but I was busy so I called the customer care after 2-3 days asking them to increase my credit limit but they stated that I'm not eligible and when questioned on speaking with a supervisor was placed on hold and then transfer to a supervisor and I was...

HII,
iam having citi bank account in MG road branch bangalore & i have deposited Rs11,000 in drop box provided by the citi bank in the SIGMA Techpark Varthur Kodi bangalore 560066.on 11.06.2010,after 3 to 4 days & till now 26.06.10 the money not credited when asked customer care they said they didnt receive money ,
kindly i want receipt of money.

Thilaga
[protected]...

Sir,

This is in regarding cancellation and reversal of charges on Citibank CC no [protected], as i have never used this card for any purchases but in CC [protected] i was charged with mediclaim policy fees and this mediclaim policy was issued by Citi bank to me with out any approval or intimation. So when i came to know about the false charges been imposed on CC no [protected] i opted to get it cancelled...

Refusal to deliver courier (Credit Card from Citibank) on false basis

To Blue Dart & Citi Bank

This is regarding refusal to deliver the courier (Credit Card from Citibank) on false basis of "NON AVAILBILITY AT ADDRESS" by the courier delivery executive of Blue Dart.

The executive called on phone for delivering the credit card at 3:17 PM on 22/06/2010 and said he will arrive within...

I Have applied personal loan through online, the executive has come and collect the document from me.
I got a mail from citi bank for your application is being processed. after two days i called to the processing centre they are saying sorry to inform you, your loan application is rejected due to you are not got score of 750 points.
what is the meaning of collecting documents ?
I think CITI bank are playing game with...

dear sir,
my father has taken loan from citifinancial and unfortunately he lost his job and could not pay a few installments for the same. after several requests they agreed for a settlement. the settlement letter states that we should pay the money in six installments. we paid the first installment regularly and after that we started receiving threatening calls from a female recovery agent called VAISHNAVI (contact no.[protected]).br...

Hi Sir/Madam


I would like to make a formal complaint against Sandeep Sharma from citibank for rude behaviour on the phone with me and my mother. The tone in which he interacts is completely unacceptable. If this has to do with my account the interaction should be with me and not anyone else. Your complete organisation lacks the knowledge of DPA (Data Protection Act) and telephone etiquettes.

DPA is...

From: neeru takkar <[protected]@yahoo.com>
Subject: poor services
To: head.[protected]@citigroup.com
Date: Wednesday, July 23, 2008, 2:15 PM


Sir,
I Neeru Takkar applied for the citi bank credit card. I submitted all my documents asked by your executive, salary slip, ID proof, add proof and my bank statement and while applying that was very clear that iam looking for the credit card...

Dear Sir/Madam

I subscribed to Citibank Jet Airways Platinum card paying very high (Rs 3000) subscription. The agent told me that they give 4000 JP Miles for this subscription and that this card entitles me lounge access at all the airports.

Recently, I was flying from India (Mumbai) to US and wanted to access the Clipper Lounge at the Sahar Intl airport. I was denied access and was told different stories/reason...

Hello Sir/Madam

My self Vinod Bhagat. I want to complaint against the citibank customer services. i am using a citi bank credit card [protected] which is exp in feb 2010. when i called to customer care they told me that it will reach to u within 7 days. i am again called to customer care after 1 month she again told me that sir it will reaches to u within next 7 days after many repetition till date i am not getting...

This is in regards to my Citi Bank credit[protected] which is closed due to fraud activity done in the year 2008 12/12 for the transaction of Rs.30000/- for the same i had filed a complaint at Andheri police station but case was pending due which Citi Bank was harassing me a lot for the payment. I request to Citi Bank that charges was not done by me I'm not going to make any payment for the same later on I had complaint to National...

Dear Sirs,

I have an account with Citibank and also a credit card from them, when I contacted them for a foreclosure on the credit card, this was because they did not have explanations to the astonishing interest charges.

I spoke to a gagged mouthed staff, who speak like robots with the same answers, it was pathetic and finally one of their officer called me and told that I can stop payment on my credit card...

Hello Sir/Madam,

Good Morning, 5 years back I had a Citibank Credit Card (Credit Card # [protected]) issued on October, 2005 with credit limit of Rs.14000/- which was linked with a Citibank salary account. I made so many transactions and paid outstanding so many times to Citibank. In 2006 my grandmother was very ill so I go back my home town with bag and baggage, unfortunately at that point of time I was not able to...