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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 69

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A
anand_sharma23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card payment

Address:Jaipur, Rajasthan

Respected Sir/Mam,

With Reference of above Subject,My name is Ramesh Chand Sharma,I have a Credit Card of Citi Bank. Card No. is [protected].I have settle this card in Jul 30,2009 with the payment letter in 3 Monthly installment of 31000/- when i completed my all payment that show in your letter then why my name show as defaulter in CIBIL.So pls look the history of payment & pls withdrawn name form CIBIL.
br...
+1 photos
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P
PUTHANIKAR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BLOCKED WITHOUT REASON

OUR CITI EDC MACHINE ( MERCHENT NO[protected] IS BLOCKED SINCE YESTERDAY .WE HAVE NO INFORMATION FROM BANK. PLEASE LET US KNOW WHY IT IS BLOCKED & WHAT SHOULD BE DONE TO RELEASE THIS. PLEASE REPLY TO [protected]@ith.co.in...
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P
paragaraut
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for conversion in EMI

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

I am a credit card holder in your bank and my credit card number is [protected]. I have cancelled this card after so many efforts before two months, but there is outstanding on my card which i need to clear.
At the time of card closer i was given an option of making the payment in installments for which i need your EMI facility. Now since last...
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I
indrajit.tarafdar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lowering of my credit limit and rating without any information since 18 months

Address:Ghaziabad, Uttar Pradesh

Due to my bad performance for four months (July - Oct 2008), my two credit cards' limits were lowered from Rs 1,88,000.00 to
Rs 30,000.00 w.e.f 1st March 2009. Priorto that, my benefits points were reduced by 25% (1point = Rs 150 against 1point = Rs 125 earlier) w.e.f 1st March 2007; my credit limit was raised four times between Sept 2004 - Jan 2008 after RBI intervention - otherwise, they asked for my Form 16 and pay slips...
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V
Vimlesh.Tiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Name in CIBIL defaulter list

Address:Mumbai City, Maharashtra

Recently I came to know that my name is appearing in CIBIL defaulter list which reported by Citibank against account number [protected]
.
I was the joint account holder with mentioned account number and my father is primary account holder. He had over withdraw Rs.20000 from this account. He had done the payment of the same( I have settlement letter with me) and requested for account closure. Account is still not closed and its...
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D
Durga365
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citi financial executive threatening me

Address:Chennai, Tamil Nadu

Hi,

I took loan for 32,000 in citi finanical in the year of 2007. I paid fully by cash. Now my EMI has been closed in the moth of june 2010. I asked the executive to bring the NOC, but he said first you pay the amount i will provide the NOC. I said you bring that certificate and then i will pay the last EMI. But the executing has spoken to me in vulgar words that could not be tolerable.

I took 32,000 but i paid...
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N
nobs_jec
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTENSION OF LOAN TENURE TO 2 YEARS

Address:Delhi

With reference to the below mail received from CITI FIANCIAL on 5th August wherein it has been clearly mentioned that the company has decided to extend my loan tenure to 2 years. And now they are regretting on their inability to act upon my request. I don't understand being a financial company why don't they understand a customers financial problem .

Nobin Taye
[protected]

Dear Mr. Taye,br...
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B
bhutania
from New Delhi, Delhi
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unnecessarily showing pending amount

Address:Delhi

This is a long pending credit card since 2005. Though i made all the payments which were actually the interest being leived for on some annual charges. Despite the fact that they took the amount in few EMIs they are still sending me letters with pending amount.
As promised they have not yet given me NOC, infact have been harassing me with more pending amount.

It is a request to please get this sorted.

Regards....
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A
ashutosh tiwari 1973
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of credit card

Address:Lucknow, Uttar Pradesh

sir
i have citi bank credit card no.[protected].ASHUTOSH TIWARI
but today i checked my ac. then i come to know that every month some amount has been deducted from my ac. without my knowledge. i was not using that card from june 2010. but june and in july automatis transactions r going on. i m giving u these details.
reference no. date name of site amountbr...
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I
indersonline
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increase Credit Limit

Address:Ludhiana, Punjab

Dear Sir

I have already sent my request many time to citi bank for increase my credit card limit but same reply i received from last two years to till date. pls tell me anybody wat can i do ? i Have also SBI credit card . SBI increase my credit limit two time with 2 year without my request. but CITI BANK after request not responding in this regard.

i am not satishfy with citi bank service

br...
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V
vijay kumar. G
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Fund Transfer

Address:Bangalore, Karnataka

I am Vijay Kumar, working for Tecnotree having CITI Bank account, Acct. No. [protected]. On 12th July 2010 I transferred sum of amount Rs. 5,000.00 (Five Thousands only) to Acct. NO.[protected] Syndicate Bank , Adoni (Andhra Pradesh). The amount has been debited from my account and not credited to the other account. Regarding the same I spoke to the CITI Bank Customer Care executive on 14th July 2010 and they had given me a Ref. No. 8978...
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T
terifick
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNNECESSARY CHARGES AND INCOMPETENT BEHAVIOUR

Address:West Delhi, Delhi

KINDLY CHECK THE EMAIL CONTENT BELOW -

THESE CITIFINANCIAL PEOPLE ARE SUCH IRRESPONSIBLE & IRRITATING !


[protected][protected][protected][protected][protected][protected][protected][pr...
Dear Citifinancial Head

[protected] this no.is not working. nobody ever picks up this phone.

Mr Paritosh...
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N
Niharika K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of overdraft facility

Address:Uttar Pradesh

Hi,
In 2002 , i was an employee of Metlife and it was having salary account with Citibank. Metlife rightly changed the corporate account to HDFC. I had withdrawn all my money from Citibank salary account and requested to close it. They activated overdraft facility without my consent and have been charging me interest for past 8 years. As per banking rules they should close my account when i have made no transactions for past 8 years....
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Address:Chandigarh

Hi

I have used citibank credit card. Now the when the recovery agents in Chandigarh, came to my place, said i can go for settlement, they did inform me that I have to pay Rs 40,000 also need to pay them an amount of Rs 5000 (for their own use). Recovery agents are really forcing me to pay Rs 5000 extra. I have agreed to pay them Rs 40,000. Dont want to pay them Rs 5000 as its going in their pockets not paying to the bank....
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M
MThakur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fixed interest rate changed to floating

Address:Mumbai Suburban, Maharashtra

Citibank has been very sly on the home loan they sold us. The loan was on fixed interest scheme, but the Citibank authorities have cancelled 'fixed' on the application and terms and conditions document and have been charging floating interest rates. As a result, the EMI amount keeps changing every month. Citibank officials refuse to acknowledge, admit or even given in writing whether the home loan is on fixed or floating rate. br...
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A
ANIELSAHNI
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITIBANK SLEEPING

Address:South Delhi, Delhi

Dear Ms Makkar (VICE PRESIDENT, CITI BANK ),

THANKS FOR AUTO REPLY TYPE EMAIL BUT PL KEEP IN MIND THAT MY SON WILL FLY BACK FROM AMSTERDAM ON 29TH JULY. I APPRECIATE THE TIME BEING CONSUMED IN VIEWING THE MATTER AT VP LEVEL BY KNOWING THE FACT THAT I APPLIED FOR ADDON CARD IN JUNE FOR MY SON WAS TO TRAVEL ON 16TH JULY FOR TWO WEEKS TO AMSTERDAM. NO DOUBT TO TAKE MORE THAN ONE MONTH TO MAKE A ADD-ON CARD IS NOT SOMETHING UNUSUAL...
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N
nbkulkarni
from Pune, Maharashtra
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Insurance policy premiums without consent

Dear Sir,

I have been having worst experience with Citibank. I am holding a credit card of Citibank. One day I got a call from Citibank's representative at Chennai and he informed me about health insurance policy. I had clearly asked him to send me the details of the policy and start crediting me the premiums ONLY AFTER I go through the policy details and give my consent. But they started premiums without my consent. I...
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R
rhka
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous phone calls

Address:Tamil Nadu

Hello, I am rajesh khanna from trichy tamilnadu. Due to unavoidable circumstamces i was not able to pass the cheque issued (rs 4909 from my wife account ) towards the mentioned card number. Instead of that from delhi they asked me to pay Rs 3000 everymonth on or before 22nd. I paid that amount. But again due to payment delay not able to make it on time. This was happend on may. Mr Ashish called from Delhi and asked me to pay the amount immediately....
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L
lionreddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt of clearance

Address:Hyderabad, Andhra Pradesh

Respected Sir,

i hv paid all my loan payments of citi financial(personal loan),my referance no.6444619..ihv got closure letter also,but i want total clearance certificate
from citifinancial,pls do favour regarding this as my other optional loans are
in problem..so pls kindly look at this and give me response as soon as..
my mail id is [protected]@gmail.com..waiting for ur reply

Thanks&Regards,br...
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Y
yatendramehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dishonesty regarding inclusion of my name in defaulters list in spite of paying full amount

Address:Jaipur, Rajasthan

Dear Sir/Madam,

It as been a very long Association for me with Citibank since 1994.
During the past 16 years I have never missed any payment or EMI
and have a proven track record.I always feel pride of my association with Citibank.

But due to recession I was unable to pay your EMI and you have put myself in the Defaulter's list.
When I enquired about the how my name will be removed from...
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