Citibank Complaints & Reviews

One Mr Anand from Citifinancial collection agent ([protected]) after I left to office, entered my house and abused my wife (House wife) for late payment EMI and threatened to kill me if I am paying the money to his collection agent.

This is a very highhandedness. My wife is scare of staying at home alone after this incident. I donot understand is it the way of behaving with people at home. My balance is total Rs.10000.00...

hi,
i received ipin along with this card. i changed this ipin no immediatly. i forgot my ipin no after some time due to my business. i request citi bank to change my ipin no on 26may2010. they told me that there is a option in their website, if i go through their website there is option to change ipin no for credit card and all other cards and not suitable for card which i am holding.

so i ireplied to citi bank. CITI...

sir, I taken home loan from Citi Bank Of Rs.528000/including Insurance Rs.28000/
For 12year period.My loan A/C No;119060.on.jan2006.
I close my account Aug.2009
Till today I have not recevied any policy Which co insured this loan.
After so many calls to coustmercare citi bank refund me only RS.5705.19p
So You are request please look in this matter & refund my balance amount after 3 yaer
I used...

I would appreciate if CITIBank refrain sending confidential documents through "First flight Courier Service". I faced lot of probelm getting my courier delivered to me... The status was shown "Delivered on 5th May" itself but I got the courier in hand on 26th May after a long tracing and many calls to different first flight telephone numbers... HECTIC Service.. So pls dont send couriers through "FIRSTFLIGHT"...

Please find details of the complaint sent to the Citi Bank CCO:
Pramit/ Sandeep,



I am Head of Operations in Kellogg India, which is also an American Company like yours. I am a BTech. from I.I.T Delhi and an MBA from ISB Hyderabad. On 25th May afternoon from around 12:15 pm I started getting calls on my board line, then on my direct line and then on my mobile number. These calls were made from following...

Hi ,

I have been using CITI Bank credit card for almost one year with proper payment against the bills.

Suddenly on 19th Nov 2009 I got a letter from CITI bank saying I had requested for change of billing address and as per my request new bill address is updated in CITI bank system.

But I havent requested for any such billing address change. Immediately I called up the customer care and blocked...

Hi,
This is with reference to the series of incidents that is going on with Citibank for the past few months. My complaint is that Citibank credit cards has been changing the billing cycle without informing the customer. Apart from that their delivery of hard copy of the bill is also very much delayed, usually reaching me after the mentioned due date.
Effect of the above mentioned activities by Citibank has been disastrous...

My Loan was Top in the year 2008 and it was informed to me on the phone that Sir after TOP UP of loan I have to pay the Sum of Rs,16000 around per month if I repay the amount in 24 installments.My Card No.Is [protected].I regularily paid the amount tll 18 installments paid.The statement send by the bank every month also confirms every month that I have to pay 24 installments in all.But suddenley after 15 Installments they change...

This is regarding a fraud that I was the victim of on my Citibank Platinum Credit Card # [protected] and the inadequate protection offered by Citibank on one of its most premium credit cards that takes advantage of the consumer's inability to hold them accountable.

On 9 -April, my Citibank Platinum Credit Card was compromised for transactions worth Rs.35,480/- that took place at 3 locations at Dadar. I am was then...

Sir
This is the second time that I have tried to book a ticket online and your server is down. When in urgent need of booking tickets my transactions fail because there is some problem in your server....

Dear Sir ,

My parents are being regularly harassed over telephone by city bank collection agents for a loan taken by somebody ,where our residence phone nos are used . Now we do not have any control if some body uses our number in his loan application as his contact number .

The bank agents uses very rude and dirty languages including murder threats . My parents are both above 60 and cardiac patients and they...

Dear Sir,

I was a customer of Citibank holding a Credit Card no. [protected]. In 2007, my card was fraudulently used for which I made a complain to Citibank and asked them to cancel my card. The customer care people confirmed that the services to this card have been cancelled. Yet I kept on receiving bills.

Citibank recovery agents came to my house and asked for a minimum due payment and assured me that...

Hi my name is Pramod Nautiyal. I was a Citi Bank Gold Credit Card holder ([protected]) . I made all my payments on time initially and later due to some financial difficulties i was not able to make payments on my account. My account was without any payments for more than 3 months and I accrued a lot of interest on the account which was correct on the part of Citi Bank. I am not denying that they shouldnt have charged me any interest....

sir, I RAJENDRA GOYAL,shop no.04 ,rashmi tanmay,bldg no.10,beverly park,mira road(e)-401107. HOLDING PAN CARD NO.AIRPG 4284 H, WOULD LIKE TO BRING TO YOUR NOTICE THAT SOMEONE HAS BEEN USING MY NAME & PAN CARD FRAULENTLY . BUT BANK RECOVERY AGENTS DATED 03AUGUST2006 RECOVER MONEY FROM ME & HARASSING ME.SIR WHAT CAN I DO. P'LS REPLAY my email address.[protected]@yahoo.in...

I, Anjum Kapoor, R/o H.No. 1712, Sector - 34 D, Chandigarh owned Citi Bank Credit Card, credit card no. being "[protected]", but due to hopeless services I decided to pay-off complete dues and resign from the credit card membership.

Hence, as per the bank executive's statement, due amount as per June, 2007 statement was Rs. 26,126/= which I paid-off without any delay and hence, no due were pending. For...

Hi,
I am Manoj Arya,my citi card was stolen I there are 4 transactions that are unauthorize.I have given several calls to citi custmer service but all in vein.They are not ready to help me out.To dispute the transactions they asked me to download a form from online from [protected]@citi.com.However there is no such website.So how will I fill the form and fax it.I have alredy reported it to the police and yet I am not getting any help.Even...

Statement of Credit card (no. [protected]) for the month of March 2010 recieved which contained fraud transactions worth total Rs. 8193.98.

-Immediately informed the Bank.
-Bank promised to look into this matter.
-However, the bank has recently sent a letter stating the transactions as valid & asked me to pay the Amount.

These transactions for sure has not been done by me. As such I will...

i got a mail in morning which is below

Citi® - Citi never sleeps®
Desk of Funds Transfer Dept.
Citi Bank O[censored]nited Kingdom.
Mr. Donald Scott.
Head Of Transfer Dept
4 Herbert Road,
Sol hall,West Midlands,B91 3QE.
United Kingdom
TEL: +[protected] OR +[protected]

Dear Customer

Complement of the Day from the Citi Bank.How is India...

Hi,

As per the tele conversation I am attaching the letter from merchant for my dispute case resolution.

The earlier queries number:
[protected]
[protected]
[protected]

Please reconsider this issue once again and kindly start the investigation.

Thanks,

~ Surya...

My first name is SANTOSH, middle name is BABU, and surname/last name is BATTINI.

I have my salary account with CITI Bank, At the time of opening the account , I have quoted all the three names in the account opening application form.

My employer has deposited a cheque , with name SANTOSH BATTINI.
But this cheque was returned to me with reason, NAME DIFFER.

My statement is, on what basis...