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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 72

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N
Nitin Deshmukh
from Satara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citi bank sending letter of outstanding dues for settlement after 5 years of F&F settlement

Address:Pune, Maharashtra

Dear Sir/Madam,

i was holding citi bank card no.[protected] & [protected], on which i made full and final settelment as per mutually agreed by bank and me as per due date given by bank by cash.
After 5 years again bank has sent me letter for settelment and asking me to pay Rs 29,000 on or before 13/04/10 and receiving threatning calls from Mumbai recovery agent.
I have made call with this regards...
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H
hemendra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card outstanding amount

Address:Uttar Pradesh

I am havin a very bad experience with city bank credit card. I took one city bank credit card. I uses it to pay examnation fees. I use to drop cheque in the drop box at one of the petrol pump outlet. On one occassion petrol pump attendent advised not to drop as it's a rainy season and he cheques are getting misplaced, I ten called their toll free no. to send some one to get payment, before someone came the date was overdue. When their...
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A
Ashish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM cash withdrawal

Address:Mainpuri, Uttar Pradesh

I tried to withdraw amount of 2000 from mainpuri central bank ATM center from my citibank debit card on 17 October 2009 .
at the last moment due to power failure cash got stuck. so couln`t find cash and receipt . after that i communicated with citibank customer care services and they told me , as per my record , your transaction is valid.
plz help me out in this matter and please also suggest me how should i process further...
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A
Adithya Nittor Vishwanath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL defaulter List

Address:Bangalore, Karnataka

Hi,

I have settled my issue with Citibank credit card over an year ago. The company has issued a later stateing the same. But your records stillput me on this list. I am finding it hard to secure a Personal Loan now.

Kindly remove my name from the list

Regards
Adithya...
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J
Jileesh.P.A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Address:Bangalore, Karnataka

Dear Sir/Madam,

I am Jileesh.P.A from Bangalore. Today morning on my mobile i got an citi alert that i spend Rs.13050.00 at .Final FX rates & charges apply for international transations.
But in fact I am not done any transations & this is a fraud transation. I called your customer care at bangalore to[protected] & the told they cann't do any thing. I have to wait for 1 week to get more details....
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T
Tushar Vadera
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to block transaction of Credit Card

HI,

My credit card number [protected] was misused by some unknown person on 18/03/10 and 2 transactions of Rs 9999 /- each (total of Rs 19998/-) were made on the name of "OXIGEN INFOVISION".
I noticed it immediately (by SMS from Citibank) and informed the bank to block these two transactions for this particular merchant. The customer care executive refused to do so and asked me to wait for 3 days until...
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S
shettypraks
from Mumbai, Maharashtra
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mismanagement

hi this is prakash shetty-- i have a suvidha account --it was having a salary acc but later on it got converted to saving acc--the bank called me to say that to convert my account ,they need the document,i did my part , i gave the document to vashi branch-- those people -- dont know anythig they were ot ready to help,,worst staff i have ever visited--i gave document ,they said it gets converted automatically so u dot need to submit it-- but...
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S
sathish v
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name in cibil list

my name is sathish v. i have cleared my personal loan in citi bank in september 2009 and
bankers ( citi bank) given me NOC letter as i have cleared the loan amount but now i applied for loan in so many banks and every bank rejected stating that my name is in cibils. after clearing the loan amount and receiving the NOC also still why my name is in cibils list. beacause of this im really suffering a lot to get loan. all this only beacuse...
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A
Atish K Ghosh
from Surat, Gujarat
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Harassment & Non-settlement of Personal Loan

Sub: Personal Loan- LCA-TGR-4543806
This has referred to above subject line.I have sended them scanned copy of the Yr.2006 settlement letter (last part amounting rs 1260/-,they have not collected )but they are reluctant to accept it since they have told that payment was not made at their Terms,although they have collected money against it and left that last instalment intentionally for non settling the issue.
Now one point of...
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J
jyotiba007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by citibank in my credit cards

Hi my name is jyotiram shedge from mumbai i am holding citi bank credit card since june 2006 vide card no [protected] .In the month of february 2009 they have charged me Rs 38000 of transaction on a single reference number .So i had launched the complaint in citi bank they advice me to go for the new credit card.inspite of inquiring on the compalint they have reveresed the transaction but after 2 month again they have charged that transaction...
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M
Mayank Kedia
from Chennai, Tamil Nadu
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ATM Gave me wrong amount

I hold a Citibank Suvidha Account, and happened to use the State Bank of Travancore ATM located in Kumarakom-Kottayam main road on the 15th of March around 1230PM. I requested the ATM to give me 5000 Rs. instead of which it only gave me 4000 Rs. I came back today to Bangalore and decided to pursue the matter through the forum. Kindly help me in this regards.

Ac. No- [protected]
Card no. [protected]
Phone [protected]br...
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S
Sushil Bansal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make 36 EMI to 58

Sir,
I have taken Personal Loan from CITI Bank in Feb-07 Rs.25000/- the installment is Rs. 1342/- with 36 EMI after that in Nov. 07 i recieve a call from bank that your payment track is good so we are sending a check of rs. 17300/- with 36 EMI.
Now till today i have paid 39 EMI to bank. Now bank is torcher me and demading another 22 EMI. I am Physically handicapped kindly solve this and help me.


Sushil...
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M
Mihir Mungale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due Date changes Every Month

Respected Sir / Madam,
i am a customer of Citibank and took a loan from them. my EMI comes every month.my complaint is regarding the due date which appears on bank statement.i have made few calls to customer care dept. to complaint on above issue but unable to solve my complaint.as per caption subject my due date was 5th of every month which they have made it to 1st of previous month and now my due date is 29th of this month. as i...
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R
Rakesh Sahu
from Baloda Bazar, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harashment

The company agents has making calls on my cell number regarding a person name RAJU GOSWAMI ,to whom i have no knowledge. regarding this i have made lots of complaint and also i submitted my ID,ADDRESS and my mobile to the local office of the company .still the company representative are making calls for the same and making mental pressure on me every day 2-3 times.today finally i talked to a person Mr Trishanu rishi das Q R U DEPT.Kolkota...
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S
Syed Ghouse Mohiuddin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Customer Service

Hi,

I guess I have no option but to write this comment about Citibank's pathetic customer service.

I was issued free fuel coupouns based on the points I had accumulated by various transations through my Citibank card. Yesterday, upon arriving at an authorized petrol pump to utilize these coupons, I was shocked to see theat they are no more accepted.

Upon inquiring with the manager at the...
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A
ASHIK ALI SHAIKH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 1,300/- has been deducted in citibank atm at 10th march 2010

To

Citi Bank Team
Mumbai

Or Axis Bank Team
Mumbai

Subject :- Rs. 1,300/- has been deducted in citi bank atm at 10th march 2010 but i have not got any money. So please refund it.

Respected Sir


This is Ashik Ali Shaikh. My Queries is yesterday 10-march-2010 around 8:30 pm I was trying to withdrawal rs. 1, 300/- from citi bank atm at chincholi...
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Anurag Jain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC has not received

I had a Bike Loan with Citi Financial long back and i have cleared all the dues on 14-April-2009, but till date I have not received the NOC even on repted reminders.
Today i have also called to them but they did not provide me any details and asked to wald down to Pushp Vihar Branch...
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LALIT ASNANI
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-return of Excess Payments

My Citibank Credit Card statement had Rs. 25914.5 due on me. As a very regular customer , I always pay full amount using the Bank site's E-Pay option.My due date was 08.03.10. Since I have never been a defaulter, I initiated my payment on 05.03.10 using their E-Pay option for payment from my salary account with SBI. The money transaction failed in such a way that money got deducted from my account but did not reach the credit card account....
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S
sanjeev goswami
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card in civil

sir,
My old city bank credit card number is [protected].somehow from your side my old card has been cancelled and your bank issued me a new card(card no.[protected])in aug-sep.Now i come to know that my old card has been put in to civil and it is creating lot of problems to me in taking loans.I was a regular credit card bill payer and my bills are fully cleared.i want to know why my card and my name has been put into civil.br...
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O
omkar ravindra jadhav
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate 1000 RS notes

Sir/Madam,

I have received duplicate RS1000 notes from citibank ATM(Address:near Alok Hotel,Thane West).one of the notes is from the series 9BL(9BL 855450).I am not sure whether the rest three notes are real or fake.

Please let me know to whom should i complaint about this,can you please provide me the respective contact number on urgent basis....
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