Citibank Complaints & Reviews

Hi,

As per the tele conversation I am attaching the letter from merchant for my dispute case resolution.

The earlier queries number:
[protected]
[protected]
[protected]

Please reconsider this issue once again and kindly start the investigation.

Thanks,

~ Surya

My first name is SANTOSH, middle name is BABU, and surname/last name is BATTINI.

I have my salary account with CITI Bank, At the time of opening the account , I have quoted all the three names in the account opening application form.

My employer has deposited a cheque , with name SANTOSH BATTINI.
But this cheque was returned to me with reason, NAME DIFFER.

My statement is, on what basis my cheque is returned? why it is not accepted?.
when i spoke with phone banking, they said, my account is with name SANTOSH BABU. since the cheque favoring differs from account name, it was not accepted.

Am not satisfied with their clarification. It is their system/records, they can maintain any name in their records.
When i have communicated my last name BATTINI also, they must accept cheque with name SANTOSH BATTINI, as there cannot be two name for a single account.
Moreover, Banker has not quoted in any document that , cheques with first name and middle name only will be accepted.
Need help.

Respected Sir,

I have already requested to Customer Care([protected]@citicorp.com) , Head Customer Care (head.[protected]@citi.com and Nodal Grievance Redressal Officer (india.grievance.redressal.[protected]@citi.com) for closure of salary account without imposing any amount shown and imposed illiegally against undersinged but all of them are very biased. I have not got any justice from Citi Bank. Now, with great hope, I am approaching to your forumf to please resolve my grievance.

The causes of grievance are as under :-
1. Salary Account No.[protected] was converted into suvidha individual account without obtaining written permission of the undersigned. The undersigned has never received any intimation about conversion of account.
2. Levying of charges without adequate prior notice to customer is not according to principles framed by RBI.
3. Citi Bank is not closing said account or insistiting on paying unreasonable charges which has been imposed on the undersinged for maintaing account.
4. This act of bank is causing mental agony to the undersinged.
5. Citi Bank redressal mechanism is biased, they are insisting for paying such charges for which the undersigned is not responsible.

PRAYER:-
1. Please direct Citi Bank to close said account with immediate effect.
2. The charges which are being shown and imposed upon the undersinged illegally may be waived.


The briefing is as under :-

I am to say that Salary Account No.[protected] was opened by India Export House (P) Limited, D-5, Sector-8, Noida to transfer salary. Such salary accounts were opened for all employees of this Company. In good faith, the undersinged was constrained to have such account with Citi Bank without going through any details. Citi Bank have openened this salary account under suvidha account for receiving salary.

SALARY/SUVIDHA ACCOUNTS ARE OPENED ON ZERO BALANCE BASIS, it is malafied intention of Citi Bank to impose charges for not maintaining minimum balance of Rs.25000/- pm from the month of non-transferring of salary. This is against the interest of employees whose accounts were openend for purpose of transfer of salary. Why CITI BANK has not asked to the undersigned in writing for continuing said account, if salary has stopped to be transferred in said account? The undersinged has never received anything in writing about this.

This account is inoperative and dead for the undersigned for many years. Citi Bank is unnecesarily imposing charges. The liability shown by Citi Bank is against employees for whom account were opened for transfer of salary. Till date the undersigned has never availed any suvidh etc. from CITI BANK to pay such imposed liability. Without intimating the undersigned, Citi Bank has started to show liability against me.

As per reply dated 22.03.2010 (AnnexureB1) of head customer care,who says, Our records indicate that your account was converted to suvidha individual account on September 25, 2006 as there was no salary credit for a considerable period of time. The average monthly minimum balance to be maintained in a Suvidha individual account is Rs.25,000.00. The non maintenance of the requisite balance for any month would attract a service fee of Rs.250.00.

I am to say that salary account for all staff members of India Export House Pv. Limited were opened on zero balance and it is the prerogative of company to transfer salary on time or till desired time. If company has stopped to transfer salary in Citi bank, the burden cannot be put on sincere employees. Can an employee whose salary is less than Rs.10000 be expected to maintain minimum monthly balance of Rs.25000/-. Why Citi bank has not sought written consent of the undersigned to continue said account? This is unjustified, illegal and unconstitutional to impose monthly charges without properly informing customer. It is unfair trade practice.

Citi bank is unconstitutinally maintaining said account and imposing charges? The undersinged was having salary account till company was transferring salary on time. This is against ethicks to convert nature of account without properly soughting consent o[censored]ndersigned in writing on knowing that salary has stopped to transfer in said account. I am feeling mental agony for such situation created by Citi Bank.

Plese go through below mentioned annexures:-
1. MAIL DATED 15.03.10 SENT TO CUSTOMER CARE (ANNEXURE-A)
2. REPLY Dt. 16.03.10 RECEIVED FROM [protected]@CITI.COM (ANNEXURE-A1)

3.MAIL DT.16.03.10 SENT TO HEAD CUSTOMER(ANNEXURE-B)
4.REPLY DT. 22.03.10 RECEIVED FROM HEAD CUSTOMER CARE(ANNEXURE-B1)

5.MAIL DT. 23.03.10 SENT TO NODAL GRIEVANCE OFFICER(ANNEXURE-C)
6.REPLY DT. 25.03.10 RECEIVED FROM NODAL GRIEVANCE REDRESSAL OFFFICER (ANNEXURE-C1)



In view of the above, I request your forumf to please help me by closure of Salary Account No.[protected] without paying any liability (which has been imposed illegally). I hope this mail will provide me justice.


(SUSHMA KANDPAL)
SALARY ACCOUNT No. [protected]



CITI BANK BRANCH ADDRESS:-
Jeevan Bharati Builiding, 124, Connaught Circus, New Delhi 110 001
Tel: +[protected]

24 Hour Citiphone Lines : (Delhi[protected], [protected]
================================================================
REPLY DT. 25.03.10 RECEIVED FROM NODAL GRIEVANCE REDRESSAL OFFFICER (ANNEXURE-C1)
Citibank Reference No.=[protected]
Dear Mrs. Kandpal,

This is with reference to your e-mail dated March 23, 2010 addressed to our Grievance Redressal Officer.

We regret the fact that you have had a cause of complaint and apologize for any inconvenience caused.

We confirm the Suvidha Corporate Account will be converted into Suvidha Individual Account, if the salary is not credited into the account.

Our records indicate that there was no salary being credited into your account for a considerable period of time.

If salary has not been credited into customer's account for a quarter or more, an intimation with regard to closing / converting the account will be sent to the mailing address maintained in our records.

Accordingly, a letter has been sent to your mailing address maintained in our records.

As we are not in receipt of any confirmation from your end, your account has been converted into Suvidha Individual 5K Account on September 25, 2006.

Further, the requisite balance was not maintained in your account, service fee has been charged to your account.

This service fee is applicable to all our customers. Hence we regret our inability to reverse the same.

Further, we understand that you choose to close your account.

Our records indicate that, your Ready Credit Account as an outstanding balance of Rs.1,352.14.

Please note that you will not be able to close your suvidha account , if your RCA is in outstanding balance.

Should you choose to settle your RCA, we request to contact our collections officers at the address as stated in our earlier mail.

You can also deposit sufficient funds, to regularize your RCA.

Once your account has been regularized, please send a written instruction signed by the account holder(s) mentioning your 10-digit account number to any of the addresses mentioned below:

If sent by post :

Citibank N.A
P O Box # 4830
Anna Road Post Office
Chennai 600 002

If sent through courier :

Citibank, N. A Mail Room
No 2, Club House Road
Chennai 600 002

On receipt of your instruction, we will process your request.

Any inconvenience caused in this regard is regretted.

We assure you of our best attention at all times.

Sincerely,

Anjana Makkar
Grievance Redressal Officer

==============================================================
MAIL DT. 23.03.10 SENT TO NODAL GRIEVANCE OFFICER(ANNEXURE-C)


Respected Ms.Anjana Makkar (Grievance Redressal Officer),

Your head customer has not resolved my complaint to the satisfaction o[censored]ndersigned. I am simply requesting for closure of said account and customer head is suggested me to contact collection officer. Why i pay for the situation created by your irresponsible bank.

I am to say that this account was opened by India Export House (P) Limited, D-5, Sector-8, Noida to transfer salary. Such salary accounts were opened for all employees of this Company. In good faith, the undersinged was constrained to have such account with your bank without going through any details. You have openened this salary account under suvidha account for receiving salary.

As already stated, SALARY/SUVIDHA ACCOUNTS OPENED ON ZERO BALANCE BASIS, it is malafied intention of your bank to impose such charges. This is against the interest of employees whose accounts were openend for purpose of transfer of salary. Why your bank has not asked to the undersigned in writing for continuing said account, if salary has stopped to be transferred in said account?

This account is inoperative and dead for the undersigned for many years. Your bank is unnecesarily imposing charges. The liability shown by your bank is against employees for whom account was opened for transfer of salary. Till date the undersigned has never availed any suvidh etc. from your bank to pay such imposed liability. Without intimating the undersigned, your bank has started to show liability against me.

As per reply dated 22.03.2010 of head customer care,who says, Our records indicate that your account was converted to suvidha individual account on September 25, 2006 as there was no salary credit for a considerable period of time. The average monthly minimum balance to be maintained in a Suvidha individual account is Rs.25,000.00. The non maintenance of the requisite balance for any month would attract a service fee of Rs.250.00.

I am to say that salary account for all staff members of India Export House Pv. Limited were opened on zero balance and it is the prerogative of company to transfer salary on time or till desired time. If company has stopped to transfer salary in your bank, the burden cannot be put on sincere employees. Can an employee whose salary is less than Rs.10000 be expected to maintain minimum monthly balance of Rs.25000/-. Why your bank has not sought written consent of the undersigned to continue said account? This is unjustified, illegal and unconstitutional to impose monthly charges without properly informing customer. It is unfair trade practice.

Your bank is unconstitutinally maintaining undesired account and imposing charges? The undersinged was having salary account till company was transferring salary on time. This is against ethicks to convert nature of account without properly soughting consent o[censored]ndersigned in writing on knowing that salary has stopped to transfer in said account. I am feeling mental agony for such situation created by your bank.

I request you to immediately close this account otherwise I shall not have any liability towards your bank. This is your bank's responsibility to close this account and the undersinged has no role to play to contact collection officer as suggested by your customer head.

In view of the above, I hope you may be able to understand my concern and will direct to your bank to close immediately this account without demanding for paying any liability. I hope this mail will provide me justice.

(SUSHMA KANDPAL)
SALARY ACCOUNT No. [protected]
===============================================================


REPLY DT. 22.03.10 RECEIVED FROM HEAD CUSTOMER CARE(ANNEXURE-B1)


--- On Mon, 22/3/10, Head Customer Care <head.[protected]@citi.com> wrote:



Dear Mrs. Kandpal,
This is with reference to your e-mail dated March 17, 2010 addressed to Head Customer Care.

We regret the delay in responding to your query.

We would like to express our deep sense of regret for the feeling of dissatisfaction you have been left with.

We confirm that, a Suvidha Corporate account will be converted to a Suvidha Individual Account, if salary is not credited to the Corporate account for a considerable period of time.

Our records indicate that your account was converted to suvidha individual account on September 25, 2006 as there was no salary credit for a considerable period of time.

The average monthly minimum balance to be maintained in a Suvidha individual account is Rs.25,000.00. The non maintenance of the requisite balance for any month would attract a service fee of Rs.250.00.

Further, our records indicate that there is an outstanding of Rs.3187.33 in your account as on date.

Should you choose to settle your Ready Credit Account, we request you to contact our Collection Officers at the address mentioned below. Our Officers will be glad to assist you.

TCS e-Serve Ltd.
Home Loan Department,
A-25, 2nd Floor,
Mohan Co-operative Industrial Estate,
Mathura Road,
New Delhi 110044.
Phone:[protected] / 5190 / 5192.

Once you have settled your account and to close your account, please send a written instruction signed by the Account Holder(s), to any of the addresses mentioned below :

If sent by Post:

Citibank N.A,
P O Box # 4830
Anna Road Post Office
Chennai 600 002

If sent by Courier :

Citibank N.A, Mail Room,
No. 2, Club house road,
Chennai 600 002

On receipt of the instruction, we will process your request.

Please revert, if you need further assistance.

We assure you of our best attention at all times.

Sincerely,

S Lakshmi
Manager - Head Customer Care
=====================================================

MAIL DT.16.03.10 SENT TO HEAD CUSTOMER(ANNEXURE-B)



Date: Tuesday, 16 March, 2010


I am shocked to receive such reply. This account was opened by India Export House (P) Limited, D-5, Sector-8, Noida to transfer salary. Such salary accounts were opened for all employees of this Company. In good faith, the undersinged was constrained to have such account with your bank without going through any details. You have openened this salary account under suvidha account for receiving salary.

As already stated, SALARY/SUVIDHA ACCOUNTS OPENED ON ZERO BALANCE BASIS, it is malafied intenTION of your bank to impose such charges. This is against the interest of eployees whose accounts were openend for purpose of transfer of salary.

This account is inoperative and dead for the undersigned for many years. Your bank is unnecesarily imposing charges. The liability shown by your bank is against employees for whom account was opened for transfer of salary. Till date the undersigned has never availed any suvidh etc. from your bank to pay such imposed liability.


In view of the above, I request you to place my complaint before higher authority to close immediately this account without demanding for paying any liability. I hope you will do the needful.

I am pasting herewith my complaint dated 15.03.2010 for your perusal:-

Respected Sir,

Once upon a time, your bank had opened salary accounts for staff of of India Export House Pvt. Limited, D-5, Sector-8, Noida. I was also having one such Salary A/c No. [protected]. Since a long time, same account has been inoperative for me. I am shoked to receive computer-generated statement wherein a liability of Rs.2514.45 is shown against such salary account. As salary account is opened on zero balance and as the same is non-operative and dead account for the undersigned, it is unjustified to charge any amount. Your bank must have either freeze or close said account as the same has been inactive for many years. It is unfair trade practice to get monetary gain by imposing liabilities on salary/inoperative account.

In view of the above, close the said account immediately without imposing and showing any liability against the undersigned.

I hope for positive response otherwise I shall be constrained to approach Bank’s Ombudsman.


(SUSHMA KANDPAL)

Salary A/c No. [protected]

================================================================

REPLY Dt. 16.03.10 RECEIVED FROM [protected]@CITI.COM (ANNEXURE-A1)


Dear Mrs. Kandpal,

This is with reference to your email dated March 15, 2010.

We regret the fact that you have had a cause of complaint and apologize for any inconvenience caused.

Our records indicate that, as on date your Ready Credit account ending with number 3221 reflecting outstanding balance of Rs. 1,352.14 and your Suvidha Individual account reflecting a debit balance of Rs. 1,835.19.

We request you to clear aforesaid outstanding balance, to close your Suvidha account.

You could clear the outstanding in the Ready Credit Account:

1) By transferring funds online from Suvidha Account to Ready Credit Account.

2) By depositing cheque or cash in your Ready Credit Account.

3) By contacting our 24 Hours CitiPhone Banking.

Once you cleared aforesaid outstanding balance, we request you to send a written instruction signed by the account holder(s), mentioning your ten digit account number, along with the unused cheque leaves and ATM card broken into pieces, to any of the addresses mentioned below:

If sent through ordinary post :

Citibank N.A,
P O Box # 4830
Anna Road Post Office
Chennai 600 002

If sent through Courier :

Citibank, N. A Mail Room
No 2, Club House Road
Chennai 600 002.

On receipt of the instruction, we will process your request.

Any inconvenience caused in this regard is regretted.

Your relationship is very important to us and we look forward to your continued patronage.

We assure you of our best attention at all times.

Sincerely,

Jayasri B
Customer Care Officer

==================================================
MAIL DATED 15.03.10 SENT TO CUSTOMER CARE (ANNEXURE-A)

Respected Sir,


Once upon a time, your bank had opened salary accounts for staff of of India Export House Pvt. Limited, D-5, Sector-8, Noida. I was also having one such Salary A/c No. [protected]. Since a long time, same account has been inoperative for me. I am shoked to receive computer-generated statement wherein a liability of Rs.2514.45 is shown against such salary account. As salary account is opened on zero balance and as the same is non-operative and dead account for the undersigned, it is unjustified to charge any amount. Your bank must have either freeze or close said account as the same has been inactive for many years. It is unfair trade practice to get monetary gain by imposing liabilities on salary/inoperative account.

In view of the above, close the said account immediately without imposing and showing any liability against the undersigned.

I hope for positive response otherwise I shall be constrained to approach Bank’s Ombudsman.


(SUSHMA KANDPAL)

Salary A/c No. [protected]

Dear Sir/Madam,

i was holding citi bank card no.[protected] & [protected], on which i made full and final settelment as per mutually agreed by bank and me as per due date given by bank by cash.
After 5 years again bank has sent me letter for settelment and asking me to pay Rs 29,000 on or before 13/04/10 and receiving threatning calls from Mumbai recovery agent.
I have made call with this regards...

I am havin a very bad experience with city bank credit card. I took one city bank credit card. I uses it to pay examnation fees. I use to drop cheque in the drop box at one of the petrol pump outlet. On one occassion petrol pump attendent advised not to drop as it's a rainy season and he cheques are getting misplaced, I ten called their toll free no. to send some one to get payment, before someone came the date was overdue. When their agent cameI paid the amount and he said that he do not need to pay the intrest and that this is the final amount due. But after few month they start sending me the statement showing amount overdue. i asked them to block the card which according them they did but they kept on adding intrest now i repeatedly called them to send someone to explain me but it did not, and now the amount overdue is showing is rs 6998/-. and when i m calliin them they are blackmailing me that pay the full amount or my name will be send to CIBIL I do not know what to do, Plz guide me. my card no is [protected]

I tried to withdraw amount of 2000 from mainpuri central bank ATM center from my citibank debit card on 17 October 2009 .
at the last moment due to power failure cash got stuck. so couln`t find cash and receipt . after that i communicated with citibank customer care services and they told me , as per my record , your transaction is valid.
plz help me out in this matter and please also suggest me how should i process further in this matter (i.e. either i should go with RBI or with consumer court.

Hi,

I have settled my issue with Citibank credit card over an year ago. The company has issued a later stateing the same. But your records stillput me on this list. I am finding it hard to secure a Personal Loan now.

Kindly remove my name from the list

Regards
Adithya

Dear Sir/Madam,

I am Jileesh.P.A from Bangalore. Today morning on my mobile i got an citi alert that i spend Rs.13050.00 at .Final FX rates & charges apply for international transations.
But in fact I am not done any transations & this is a fraud transation. I called your customer care at bangalore to[protected] & the told they cann't do any thing. I have to wait for 1 week to get more details.
But I request you to cancel this transations immediately & i want to know the details how it is done. I never given my crad details & pin to any body, I am operating from my home internet.
Thanking you.
yours faithfully,
Jileesh.P.A

HI,

My credit card number [protected] was misused by some unknown person on 18/03/10 and 2 transactions of Rs 9999 /- each (total of Rs 19998/-) were made on the name of "OXIGEN INFOVISION".
I noticed it immediately (by SMS from Citibank) and informed the bank to block these two transactions for this particular merchant. The customer care executive refused to do so and asked me to wait for 3 days until the amount gets billed to my account then only they will start their investigation.

If they would have helped me and start the investigation early, it would have saved my Rs 19998 /-.

Also why a delay of 3 days is needed and why cant these particular transactions be barred?
Please help.

hi this is prakash shetty-- i have a suvidha account --it was having a salary acc but later on it got converted to saving acc--the bank called me to say that to convert my account ,they need the document,i did my part , i gave the document to vashi branch-- those people -- dont know anythig they were ot ready to help,,worst staff i have ever visited--i gave document ,they said it gets converted automatically so u dot need to submit it-- but still i submitted my document,but after 2 months i got informed that my account is not working because of no submission of document,i called the customer care -- they said they dont know anything--they asd me to go to bank get the name of person i submitted the document,submit the document ,do the procedure again,, asked abt the moey that was going to be credited , they have o idea -- is this the bank works,no cordination i used the acc only to pay my loan ,, its of no use== its the worst bank i have dealt with ,,plz dont open acc . with citibank they dont know to deal properly.

my name is sathish v. i have cleared my personal loan in citi bank in september 2009 and
bankers ( citi bank) given me NOC letter as i have cleared the loan amount but now i applied for loan in so many banks and every bank rejected stating that my name is in cibils. after clearing the loan amount and receiving the NOC also still why my name is in cibils list. beacause of this im really suffering a lot to get loan. all this only beacuse of cibils. why the bank has given a fake assurance that my name will be cleared in cibils. why the banks playing with common man. now where i have to go for loan. with how much of struggle i paid that loan amount and to clear that loan amount. can cibil or citi bank imagine that. Kindly help me to clear my name in cibils list

Sub: Personal Loan- LCA-TGR-4543806
This has referred to above subject line.I have sended them scanned copy of the Yr.2006 settlement letter (last part amounting rs 1260/-,they have not collected )but they are reluctant to accept it since they have told that payment was not made at their Terms,although they have collected money against it and left that last instalment intentionally for non settling the issue.
Now one point of time they have asked rs 8000/ to settle the issue but when I have agreed to pay and close the issue they are asking rs 15000/ suddenly.
By this way theyare dragging the issue and harassing me and my family(my old aged mother) using different abusive languages.
Please intervene.

Hi my name is jyotiram shedge from mumbai i am holding citi bank credit card since june 2006 vide card no [protected] .In the month of february 2009 they have charged me Rs 38000 of transaction on a single reference number .So i had launched the complaint in citi bank they advice me to go for the new credit card.inspite of inquiring on the compalint they have reveresed the transaction but after 2 month again they have charged that transaction in my april statement .In the month of march so i have paid the bill for the month of april and stop paying the bill .So please advice me what to do

I hold a Citibank Suvidha Account, and happened to use the State Bank of Travancore ATM located in Kumarakom-Kottayam main road on the 15th of March around 1230PM. I requested the ATM to give me 5000 Rs. instead of which it only gave me 4000 Rs. I came back today to Bangalore and decided to pursue the matter through the forum. Kindly help me in this regards.

Ac. No- [protected]
Card no. [protected]
Phone [protected]

Regards,
Mayank

Sir,
I have taken Personal Loan from CITI Bank in Feb-07 Rs.25000/- the installment is Rs. 1342/- with 36 EMI after that in Nov. 07 i recieve a call from bank that your payment track is good so we are sending a check of rs. 17300/- with 36 EMI.
Now till today i have paid 39 EMI to bank. Now bank is torcher me and demading another 22 EMI. I am Physically handicapped kindly solve this and help me.


Sushil Bansal
Ph. No. [protected]

Respected Sir / Madam,
i am a customer of Citibank and took a loan from them. my EMI comes every month.my complaint is regarding the due date which appears on bank statement.i have made few calls to customer care dept. to complaint on above issue but unable to solve my complaint.as per caption subject my due date was 5th of every month which they have made it to 1st of previous month and now my due date is 29th of this month. as i salaried person it is not possible to arrange the funds in advance every time.and it's a not question of salaried or self employed but the due date should remain fixed.
Twice i have been suffered and paid late payment fees because of CITIBANK'S irregularity.
kindly advice on this and help me out

The company agents has making calls on my cell number regarding a person name RAJU GOSWAMI ,to whom i have no knowledge. regarding this i have made lots of complaint and also i submitted my ID,ADDRESS and my mobile to the local office of the company .still the company representative are making calls for the same and making mental pressure on me every day 2-3 times.today finally i talked to a person Mr Trishanu rishi das Q R U DEPT.Kolkota and the request no is-3746314 dated-13/03/2010

Hi,

I guess I have no option but to write this comment about Citibank's pathetic customer service.

I was issued free fuel coupouns based on the points I had accumulated by various transations through my Citibank card. Yesterday, upon arriving at an authorized petrol pump to utilize these coupons, I was shocked to see theat they are no more accepted.

Upon inquiring with the manager at the station I was made to speak to a Citibank executive who gave me various excuses but had no answer as to why citibank did not communicate this to the customers that they had withdrawn the coupon option.

Furiously, I spoke with another citibank officer later on and now they want me to take more trouble, go to a courier office, pay for the courier to have these coupons sent to Citibank and have them credit an amount equal to the coupons value. This is disgusting.

This is simply donig injustice in the open. Is there anybody who can do something about this?

To

Citi Bank Team
Mumbai

Or Axis Bank Team
Mumbai

Subject :- Rs. 1,300/- has been deducted in citi bank atm at 10th march 2010 but i have not got any money. So please refund it.

Respected Sir


This is Ashik Ali Shaikh. My Queries is yesterday 10-march-2010 around 8:30 pm I was trying to withdrawal rs. 1, 300/- from citi bank atm at chincholi bunder, link road, MALAD west. But there is shown unable to your process and i had not got any money from citi bank atm. And after some time i was go another axis bank atm so there is i was saw deducted already rs 1, 300/- from citi bank Atm. But i had not got any money that time from citi bank atm that time atm machine shown unable to process and how can you deducted my money. Please refund it. So this is my personally request to you please take action on this case. And please contact to me about this action. please informed to me as soon as possible.

My name :- Ashik Ali Shaikh


My bank account in Axis bank :- Salary saving account [protected]


My contact number :- [protected]


My email id :- [protected]@gmail.com


Complaint:- Rs. 1,300/- has been deducted in citi bank atm at 10th march 2010

Thanks And Regards


Ashik Ali Shaikh

I had a Bike Loan with Citi Financial long back and i have cleared all the dues on 14-April-2009, but till date I have not received the NOC even on repted reminders.
Today i have also called to them but they did not provide me any details and asked to wald down to Pushp Vihar Branch