Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints page 77

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivam Dhawan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Early execution of SI and swiped off all my salary account

I am having a salary account in citibank which has a standing instruction against my citibank credit card. I bought a desktop and paid online through my credit card.
Citibank generated my statement on 22nd August and took all amount from my salary account on 24th August, this is 20 days in advance of my actual billing date 10th September(without intimation). Since then I am having negative balance in my account ans as and when some...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
ulhas
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal recovery in India

This is to highlight you again some recovery agencies in India are still working on behalf of citi bank,Dubai,UAE using local criminal baground peoples for making recovery of credit card/personal loan outstandings of Indian peoples.
Citi bank,Dubai shuld follow laws of that country/Govt and shuld not use recovery agencies in India for collection purposes...n they shuld not suppose to use unrecognised agencies with criminal sourcing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh agarwal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

minimum balance increased to 25000

Hi,

citibank has increased the minimum balance required on individual Suvidha Account to Rs 25000/-
how can a normal person be maintain this much!!!

it was a zero balance account from my previous job. Somehow i was able to maintain the min balance to 10000/- but this is too much!!!

this bank is s***

~saurabh...
Helpful
2 other people found this review helpful
2 found this helpful
61 Comments
Report
Copy
A
abini lad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Expired

Subject: Information about Aditi Lad Expired.
Respected Sir/Madam,

This is formally inform you and requested you that I m Abini Lad. My sister might (aditi lad) have a citi bank credit card no. ([protected]) we don’t have any idea about that credit card but now she is expired on 27 feb-2009 my self provide her death certificate around 20-22time citi bank branch fort & lower pare as well as...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
C M CHAUDHARY
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITIBANK STAFF MISSING MY EMI ,DELHI

DEAR SIR/MAM
I CHANDRA MAULY CHAUDHARY
MY CUSTOMER ID-[protected]-
CITI BANK LOAN NO-LCB-C[protected]
MY EMI BOUNCED IN JUNE 09-YOUR BANK STAFF MY HOME BY CASH, DEPSIT SLIP NO-18510, RS-6226, 13.06.09.RONG LOAN ACCOUNT NUMBER WRITE MY SLIP,
RONG NO IS 000LCBC[protected], RIGHI NUMBER -LOAN NO-LCB-C[protected]. .[protected], [protected],[protected]..CITI BANK STAFF MISSING MY EMI AMOUNT.
THANKYOUbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Navin mehrotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC FROM CITI BANK & Removal of Name from CIBIL

Hi,

So called customer Friendly and Relationship Building Bank CITi Bank who Says Citi Never Sleeps.
Sleeping like Dead wood...After having great repayment history on my PL loan Account Number
LTBTOP3096722 through ECS from my salary account while having transfered from Delhi to Kanpur By
Mistake that account has got closed and despite my phone calls and even Registered post they offered
no solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment

On a daily basis now, I have been getting calls from citifinancial Kolkata office, phone numbers being - [protected], [protected], [protected] to my cell phone. They claim that I have some loan running on my account with the amount being something like around 1000 EMI. This is really frustrating and even after telling them multiple times that I haven’t taken any loan - they still keep on calling me and trust me the conversation between...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
B
bharati mallik
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment with credit card & insurance policy

It all started with a purchase at Shopper's Stop, City Centre, Saltlake. I was offered a "Green Card" for which a form had to be signed by me, just for the sake of formality. However, at that point of time, no mention was made regarding any application (for credit card or insurance policy).

Later, an unknown call from Chennai, offered me a huge sum which, they claimed, I am the WINNER of some lucky draw (without...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitsotani
from Mumbai, Maharashtra
Report
Copy

Asking to make payment for not used credit card.

I have mentioned this to CitiBank Credit Card department many times but there no positive reply recieved from them yet:

Details of the complaint we have made are as follows:-

Card LOST was reported on 04-Aug-2008 in the morning. (But was lost on 03-Aug-2008 evening but we couldnot report as we were not having the helpline number and credit card number with us at that moment due to it was sunday our office were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gagan Kr.Pipal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Closer Updated in CIBIL

Dear Sir/Madam,
My self gagan kumar pipal i had a personal loan L55C[protected] which i have taken 4 years back for Rs. 1Lac From CITI BANK having 48 EMIs which has to be cleared by ECS but with some techinical problem ECS did not happen.then i have started paying the EMI through cheque.then after EMI started going through ECS, Then after sometime I got a job in abroad & my bank account was closed by which EMIs were going, then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajuKanjilal
from Kolkata, West Bengal
Report
Copy

Unexpected Bill

I am Mr. Raju Kanjilal an Citi Bank Credit Card holder since12/2008 and my card No. is [protected]. I paid all my outstanding dues that is minimum payment till June, 2009 from Jan, 2009 before due date but certainly Citi Bank Blocked my card and claiming to pay them all outstanding dues that is Rs.9000 which is impossible to pay at a time for me. I mailed to CitiBank several times that "please unblock my card and I'll use your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik Iyer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card - settled still appearing as a CIBIL defaulter

I had settled my CITIBANK credit card no. [protected] but still it is showing outstanding in cibil records. I have the nil statement received from CItibank still i am being shown as a defaulter.Kindly remove me from the CIBIL defaulter as i need to apply for a home loan at the earliest.

Looking forward to a response from you at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AMIT KUMAR MISHR
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD

Dear Sir/ Madam,
In 2006 CITI bank had send me a Citizen First Card No:[protected], without my consent. They dont even taken any signature on any application form. Bill also came to me with US$ transaction. I never used that card. I called up customer care numbers of time. later on lodge my complain with customer care, dispute no was 125118. Customer care executive assured me that their is some fraud with you, so matter will...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Joseph Pailly
from Mumbai, Maharashtra
Report
Copy

The outstanding is huge on CIBIL

Sir,

I want to clear my debts with citibank but i have no clue how to go about it. I had two Credit Cards with the limit of 25000 INR each a total of 50000 INR. Citibank has twice debited my old citibank account for huge sums. I dont know how much more they want from me. What should i do to get my name out of CIBIL? Please help and thanks for your coopeartion in advance.

Best regards,
Joseph Pailly....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mayur Patwari
Report
Copy

Atrocious Service

I have a salary account in citibank for the past 4 years. I shifted to Germany since a year and a half for my studies.

The bank never informed me that I had to maintain a minimum balance of 10000 Rs in my account and just kept deducting around 300 Rs as Service charges every month. When contacted, they claim to have sent me a letter stating the problem which I have never received. Forgetting all that, I decided to convert...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SURINDER SAHNI
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enhancement of credit limit

Sir/Madam,

I have received sms on my mobile of enhancement of limit from Rs 30, 000/- to Rs 45000/-, but in recent statement of dated 22/08/09, thelimit has been still showing of Rs 30000/-.
Please get me clear the above
Thanking You,
Yours faithfully
Surinder Sahni...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
gunvee
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by phone

I am completely fed up with citifinancial and their stupid phone calls which come at any time from 10am to 5pm asking for a Mr.Radha krishnan who has taken a loan from them.now we have told them that they should upgrade their info as no such person lives here and have told them our name and phone no also.inspite of this they still keep callin and asking for that person! now it is8 months and still no respite. also those guys are so rude....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SURESH KHAIRWAR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harrassment through telecalling

i am using citibank credit card for more than three years and my payment is always before time.

Recently i received a communication from citibank that they, without my concent, have reduced my credit limit from 60, 000 to 30, 000.

that was not all suddenly they called me up and said that I have overspend on my credit card by Rs. 4000 therefore i need to make an immidiate payment. when I asked them how you have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhuri B Kadam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan

Hello,

I am Miss Madhuri B Kadam. I took 60, 000/- Personal loan from citi group(Jan 2007). I am paying loan of 2767.00/- per month. When I got the loan that time I also took Tata AIG Insurance from citi group. Till this date I am not received any single details summary from citi not a single letter. Please I would like to know how much loan till this month I paid. Please send my details of my personal loan, monthly status.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
C M CHAUDHARY
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank Personal Loan Complaints - Subject: my loan .account no is LCB-C03-3541269

Dear sir/mam
Depsit slip no-18510.Date-13.06.2009.
plz update my loan account-LCB-C[protected].
scan copy attachment.
do not disterb my mobile-[protected] massege ur loan account is pending.PLS QUICK ACTION,

chandra mauly chaudhary
thankyou...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy