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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 75

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S
Surya Prakash Babu V
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash depost is not coming under withdrawable balance immediately. After end of day only the bankers are crediting under withdrawable balance

Hello Sir,

I am an CITI BANK savings account holder. When ever i deposit a cash in bank they are not adding the deposted amount under withdrawable balance immediately. Temporarly they are crediting under closing balance and after end of day it is reflecting under withdrawable balance. I think so as per RBI policy it should be credited immediately.

Deposted the cash between 12:30 to 1:00PM. Now the time is 4PM....
+1 photos
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Pallavi Yadav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment and misrepresentation by Citibank

Hi
My name is Pallavi. I am a lawyer by profession. I also have a problem with Citibank. Some recovery agent calls me from TCS e-serve telling me that i had some Citibank card in my name issued in 2006. This guy irritates me as well as my family. I keep telling them that i have never got a credit card still they keep calling and asking for balance. I fail to understand why they dnt investigate properly. They do all kind of crap and...
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P
prem tito
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Customers

Dear Sir,

This is to inform that citibank is cheating customer in name of Minimum Monthly balance for Rs. 25000/-. i am citibank customer for 9 years now. Recently i got a communication that i need to maintain the monthly average balance. As per the communication i maintained the Rs. 25000/- cap. But to my astonishment i saw i was charged Rs 250/- Service charge. When i questioned citibank the stupid answer i got was they calculate...
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D
Dr. Sudhir Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card charged after its expiry date

Sir,
I have been a Citibank credit card holder and have never defauled on the payments. This year my card expired on June/2009. An additional card was also issued to my wife with same expiry date. I had cleared all the credits before its expiry.
Then I got the bill from period 27/6/09 to 26/07/09 in the month of Aug., 09. Where I found to my surprise that my and the additional card in name of my wife have been used on the...
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R
Rakesh Pokhariyal
from Delhi, Delhi
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Due date changes several times

I received e-mail from: "CitiAlert.[protected]@citicorp.com" <CitiAlert.[protected]@citicorp.com>
on my e-mail [protected]@yahoo.com on Sat, 28 November, 2009 for the subject Credit Card Payment Due Date Reminder.

My due date for payment was generally 6th, or 7th, of every month. But this month the due date for payment Rs 6111.23 is 3rd, December 2009.

Why citibank changes due date every...
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RAKESH KUMAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REQUEST TO CANCEL MY PERSONAL LOAN APPLICATION

RAKESH KUMAR
J-3 /177, D.D.A. FLATS, KALKAJI, NEW DELHI- 110019
MOBILE NO. [protected]



To
The Managing Director,
Citi Financial,
Pushpa Vihar,
New Delhi.


REF.: MY LOAN APPLICATION OF RS. 3,95,000/-.

SUB.: REQUEST TO CANCEL APPLICATIONA AND SENT BACK MY DOCUMENTS AND 05 SIGN CHEQUES.


PLEASE NOTE I, FILED...
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K
KRISHNA NATH ROY
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STATEMENT NOT RECD

Sir,
this is in reference to my indianoil citi bank card no [protected]. i am a regular user of this card and also pay my dues in time.I had not recd the statement for oct 09. But calculating my purchase i paid Rs 1773 by chque no 309183 dtd 21/10/09 .When i recd the statement for NOV 09 i found Rs 442.97 had been charged to my a/c as interest for non payment of my previous due.I only paid my real charges oRs2946 paid by chque...
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A
Amit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment from citibank credit card and unnecessary charges

yesterday i forward complaint against citibank my mobile no. is [protected] and city bank credit card no. is [protected] but no action has been taken still . The citybank dont cares for there customers and this u can see as i had forward complaint yesterday but not a single action has been taken from there side .

Regards,
Amit Singh
[protected]...
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A
Amit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque missing by citibank and no action against and no settlement

I am amit singh my mobile no. is [protected] and my credit card no. is [protected] . I have made compalint several and had forward mails many times and it is more than six months now . I made my paymant through cheque which was misplace by bank and they got the cheque after few days but they were refusing for recieving my cheque and charged me unnecessary charges . The falt was from bank side and i got call from the bank side but no action...
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S
Syed Ali
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card recovery department of Delhi

This is frequent gundagardi of the recovery team of delhi they are forcing a relationship with a customer of their credit card with me .

On 22 nov i received a call from the following no [protected] , and without any referance the caller a lady started asking about some Defaulter of their credit card , when i refused to accept the know about that person . that dirty executive have abused me ,my father, mother and even the...
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M
MEHUL R. PAREKH
from Hyderabad, Telangana
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NOT RECEIVING MONTHLY. STATEMENT

DATE - NOV ' 21 , 2009

Dear Sir,

Pl. send my monthly statement copy regularly as last two month's st. are not received yet.
CREDIT CARD NO. FOR THE SAME IS [protected], Valid from 10/09.

Your imm. reply is awaited.

Thanks

M.R. PAREKH...
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B
beenu jacob
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF CHQ RETURN

My PF number is MH/35679/6703. i haven been sent an chq from PF office (cqhno.183752) dated 17/06/2009 amounting RS. 13049 drawn onstate bank of india malad(w) br. with covering letter stating chq returned from savings a/c no.[protected] (citibak a/c) closed .chq was favouring beenu kurian my madien name.
hence i have sent new letter to pf office charkop .kandiivali(w) with foll doc:(a)copy of marriage certificate.(b)copy of bank...
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Rajesh Bhadra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

post settlement qurey for CIBIL removal

i Manju bhadra from thane
i had CITI bank credit card no: [protected]
mobile no: [protected]
i made settlement on 08/07/2009
all payment as per settlement letter is fully made
( last ch. cleared on 22.08.09)
i have not received NO DUE CERTIFICATE or NO DUE LETTER till date
ALSO after settlement they have have not removed my name from CIBIL

i called up so many times at customer...
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P
PA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Default

I had two citibank credit cards for several years since 2000, whose payments were made regularly. In 2003, on one card, there was a fradulent transaction made by someone else on internet (the transaction originated from outside India, and I was in India). The transaction came to my notice immediately, and the next day, I notified Citibank help line.
Subsequent to that, I complained several times to Citibank, via Fax to their head office,...
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K
KOTESWARA RAO MATHA
from Dhone, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of address

I have recently shifted my residence due to important MARRIAGE OCCASION OF MY DAUGHTER. But my present house is in my control as the same is my own. Rarely I am visiting my present house. Within short span of one month I am going to hand over the house to buyer of my house. Hence I tried to send email to Citibank for change of my mailing address as : Flat No.101, Krishna Kunj Apartments, 3 rd Lane, Dwarakanagar,Visakhapatnam- 530016. Remaining...
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R
Ritu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation of my closure request/ MISUSE OF CREDIT CARD

I requested bank to close my credit card in 2006 (October) after I made the full payment over the phone. They agreed that I have a zero balance and can go ahead and take a closure request. Due to some personal problems I couln't follow up them on the closure request.

After 1 year bank people came to my home and told me that you have 60k outstanding on your credit card. I was shocked to hear that and just refused to make...
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N
Nitin Rajaram Bansode
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of No Dues Certificate / Settlement Letter

There was outstanding amount of Approx. 14,000 on my CITI Bank Personal Loan a/c No. LHIAN24211262, in consultation with CITI Bank DSA – Eagle Couriers ( Add: Flat No. 3, Ground Floor, Prabhat Bldg, B Road, Marine Drive, Mumbai – 400020, Ph: 22071911,[protected] I agreed to settle the loan for the amount of Rs. 12211. This was paid through Demand Draft ( DD No. 612211, Thane Janata Sahakari Bank, Dombivli) on 27th Sept 2009. it was told...
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Pranav Joshi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque Payment Deferred

HDFC Bank cheque number '589882' payable to me 'Pranav Joshi' Suvidha A/c XXXXXXX119 was deposited at South Extension branch New Delhi on 31st October, after failing to receive the payment for the same till November 5th, I inquired regarding the status of the same through CitiPhone, complaint number [protected] was issued to me by CitiPhone personnel with the assurance that they would revert back on the same within 24...
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V
Vanessa DSouza
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seize of salary account

Hi,

I have never had ECS with Citibank for my personal loan with them. I did not make the payment for my Citibank personal loan and they picked up the entire amount from my salary account.

Please let me know if that is possible. I need to know if there are any rules that prohibit banks from doing so....
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I
Ishfaq Arshad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-payment of outstanding amount

The President,
State Bank of Pakistan.

Subject: Non-payment of outstanding amount


With reference to the letter dated 05.03.2009 and 15.10.2009.
I am credit card holder of City Bank. I hold credit card No.5471-.[protected] amounting Rs.15000/-. I would like to draw your attention towards my genuine problem relating payment of credit.
I owed amount Rs.17, 008 to the...
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