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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 78

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K
Kamaljeet Choudhary
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake overdue

Dear Sir,

This is to inform you that I am citi bank regular customer from last two years with Credit crads no
1.[protected]
2.[protected]

My Name is Kamaljeet Choudhary and Date of Birth is 15.01.1982
My address is : 9-B Sri Ram Road Civil Lines, Delhi-54

I applied for Home loan thru IDBI bank. They told me that I am citibank credit card defaulter but not disclosing...
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S
SARABJEET SINGH KALRA
from Faizabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPDATION OF PAN# TO SOMEONE ELSE'S CARD

I am presently holding a Citibank Indian oil credit card# 5546XXXXX3008 in the name of sarabjeet singh kalra at the address 1c-144, Namdhari colony, Kirti Nagar, New Delhi-110015. As on date their is no such amount outstanding on my credit card and I haven't misused it or several other credit cards which presently I am holding.

Being a Manager in one of leading Bank of the industry, I am very much aware of the T&C...
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R
Rabindranath Singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund the railway ticket amount.

Sir,

I had booked Railway tickets on[protected] pertaining the PNR Number [protected]

Train No2578 Train Name BAGMATI EXPRESS
From SBC To ALD
Date[protected] ClassSL
Boarding Point SBCReservation Upto ALD
Quota General

S#NameAgeSexSeat/BerthCoachStatus
1SUSHILA SINGH050Female0023S9CONFIRM
2ANKITA SINGH019Female0024S9CONFIRM
Total Fare 00001084
br...
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D
Deepak Kamble
from Mumbai, Maharashtra
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Nobody knows where my debit card is

Hi,
I, Deepak Kamble, am citibank customer. My acc no is [protected]. I lost my debit card on July 12, 2009. I called citibank on same day (12 July 2009) and blocked my old card and put request for new card. I was told that I would get card within 4 working days i.e. July 16, 2009. I havent got my card till today, Jun 23. I called many times to Citibank call center and the reply was very disappointing. First time they gave me courier...
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A
Amit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

city bank credit card bad policy and cheating with customer and charging late payment charges and making their business

Dear Sir,

I want to launch a complaint about citybank credit card department that from first day iam recieving problem from city bank side . Firstly i was not recieving statements at time . Now that problem was that i submitted cheque of rs 5000 at citibank drop box cheque no. was 901299 of HDFC bank . I spoke to ur customer care department multiple times but they refused that they have recived any cheque u can check it from...
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H
hardik kotak
from Mumbai, Maharashtra
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Change in RATE OF INTEREST

I would also like to have the information for the same that the statement states that the interest for the whole tenure is covered in the beginning and then the principal in such a case then the foreclosure would the calculated on what basis

The interest committed to me at the time of the deal with associates India ltd committed to me before the disbursement was 14% P.A. But the statement never stated the rate of interest...
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V
VIRAF R. MESSMAN
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-RECEIPT OF ATM PIN (APIN)

THIS IS TO INFORM YOU THAT I HAVE BEEN RE-ISSUED A NEW CITIBANK CREDIT CARD TODAY BEARING, YOUR REF.NO. [protected] & CREDIT CARD NO. [protected].

AS INDICATED IN YOUR COVERING LETTER THAT THE ATM PIN (APIN) REMAINS THE SAME AS THAT ON THE EXISTING CARD, PLEASE NOTE THAT THE ATM PIN HAS NOT BEEN PROVIDED OR DELIVERED EARLIER & HAVE ONLY RECEIVED INTERNET PASSWORD (IPIN).

REQUEST KINDLY LOOK INTO...
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A
Amit Das
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and Unethical Practices

Hello Consumer Forum,

Please let me know how should I go further to lodge a complaint against CITI bank. Please read the following question that has been asked by me 2 months ago at yahoo answers, and I have Cheque form till now in my wallet. However, when I called customer care department of the CITI bank, they told me that they doesn't have any cheque with no. given by me. And told me to go to HDFC bank. As I physically...
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N
Naseem Abubaker
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card

Hi,

I am Naseem. Recently i have applied a personal loan with CITIBANK and HDFC, both got rejected due to CIBIL rejection. I didn`t get any explanation from both the banks. When asked about the rejection both bank responded that "Its confidential to the bank and they will not be able to provide any information". After lot of argument HDFC bank told i`m a defaulter in 6 Credit cards and they refused to provide any...
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K
kukadia falgun p
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about credit card rate of interest

Dear sir,

This is for your information that myself Mr. kukadia falgun p, i have a citibank gold credit card whose last four digit is ************2000. our credit card department call me twice a day & ask me to pay an amount of interest of Rs.6000/- for the total amount of Rs.35959.91 for one month but i ask him why should you are taking this much of interest for a month they reply me to call in customer care but i dont...
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P
P.Balasubramaniam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OTS settlement -reg

Due to heavy loss I have closed my business in the year 2002 and at the time of closing the firm my citibank card overdue payment is Rs.35, 000.00, Now I am interested to settle the above outstanding amount of Rs.35, 000.00 only as OTS, in this regard I have sent a mail to Citibank, Chennai but they said to accept 1 Crore an something inclusive of INT and other charges.

Please note that from that date of closed my firm I...
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S
Suresha B.
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited calls

I have my salary account in Citi Bank and I have a Citi Bank credit card.

They make lot o[censored]nsolicited calls to my mobile number and office number about offers.

It is illegal and unethical to make unsolicited calls to someone so many times a day about unwanted and useless offers. Who gave them this right? Are they not ashamed to pester people like this? Don't they have any business ethics? They are faceless...
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Preeti Sequeira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citi Atm gives Rs. 50 less on withdrawal of Rs 2000

This is regarding the withdrawal of Rs 2000 from the Citi ATM located in Paradigm, 9th floor, Bank of America, Mindspace, Malad West.

On 8th July, I wanted to withdraw Rs 2000, however, on keying in the necessary details, the ATM dispensed only Rs 1950. It also reduced my bank balance by Rs 2000. I immediately contacted Citi Bank on the helpline and filed a complaint. Confirmation # [protected]. They told me that I would receive...
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P
pavan kumar perali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan foreclosure

This is about foreclosing my personal Loan. I have paid all the dues what ever they quoted in the foreclosure letter and after 20 days of payment also citibank people says its not in our records and they charged me latest EMI also. this is very bad and nobody know where my money gone. its not small money to take light it is above 4 lacks and they dont have any information about the money I have paid. there is not coordination with different...
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R
Rakeshkumar
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer care's behaviour & worst services given to the customer

MY CREDIT CARD NO [protected] LOST & I REQUEST FOR DUPLICATE (NEW) ONE 10-14 DAYS BACK, TILL DATE NOT RECEIVED.

YESTERDAY CALLED UP CUSTOMER CARE IN THE EVENING INFORMING NOT RECEIVAL OF CREDIT CARD BUT FOLLOWING HAPPENING HAPPENED :
FIRST, THE BEHAVIOUR OF CUSTOMER CARE WAS SO RUDE & DISCONNECTED THE PHONE.

SECOND, AGAIN CALLED, THEN THE LADY WAS ASKED 15 QUESTIONS WHICH REPLY GIVEN THEN...
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G
G S Kamath
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name in CIBIL after Final Settlement on Card

Dear Team,

This is with reference to my citibank credit card for which i have done a final settlement.
To just give you a brief i had taken a loan on card, Which i was not able to pay for a while due
to personal financial problems. I then settled the card as full and final settlement with the bank,
Through a agency deployed by the bank. I have got the settlement letter from the bank.
The settlement...
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A
Avijit Barua
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivated credit card statement keeps comming with mounting fees

- Despite logging request to deactivate card, renewal fees were deducted
- When complaint was raised, I was told that the transaction cannot be reversed
- I refused to pay the renewal charge and since then various charges have been accumulting onto it.
- Have sent mails and also had discussions with collection agents multiple times
- Statement keeps comming in e-mail and amount due now is Rs 42000+ from the initial...
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A
Andrea Gideon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CARD LOAN

My name is Andrea Gideon holder of Citibank Credit Card Number [protected]. This card has been converted in to a loan and I am supposed to make a payment of Rs. 6010/- per month for 24 months.

I had set up an ECS on my salaried account to ensure the monthly payments are done on time. When I was signing the ECS form I clearly stated that I do not get my salary before the 7th of every month and picked a date after that...
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S
Shivali Mulay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted card statements after cancellation

This is with reference to my Citibank credit card ; i had been using this card since 1997 regularly with no issues as I had been paying my dues on time; till 2006 when I was been approched to have a birla sun life insurance policy where the premium's go thru' my credit card for payment. As agreed for the frequency of instalments; this was not been picked up by citibank and they debited my card 2 times in one quater which was a mistake...
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M
Mohan Ramaseshan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Computation of interest on late payment

Hi

In my last citibank card, i was supposed to pay Rs. 80K and I made a payment of Rs.70K within due date. To my surprise, iu found that the bank has charged me interest on the entire 80K @3%p.a without reducing the payment of 70K i have made.

I feel this is totally unjust and an unfair money making mechanism. Under any banking laws, if payments are made within due dates, interest can be livied only on the unpaid...
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