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Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
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Citibank reviews & complaints page 81

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A
anuradha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging inflated amount without details

citibank credit card department is not sending details of my transaction with bank includind my last payment made to them & instead charging inflated amount due against me . Not only this bank blocked my card without any prior sms/information & caused me harassment, humiliation in paying my total bill of hospital (delivery) short of 5000/= when card was handed over to hospital to debit the bill but came to know that card is not active...
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C
Cibie Amin Tudu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name in CIBIL Defaulters List

Hi,
I just wanted to know if my name is with CIBIL's Defaulters list as all the payment are clear from my end and have a copy of full and final settlement issued by Citibank.
Thanks....
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A
Ashutosh Acharya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank Credit Card Fraud

Respected Sir / Madam,

I am holding a Citibank Credit card (XXXX-XXXX-XXXX-5001) since July 2006 and I have never used that credit card on any ATM for any kind of Cash withdrawal till today.

I received the statement for the credit card for the period of March 18, 2009 to April 16, 2009, which had demand of Rs. 56, 000.00 against cash withdrawal (which I did not make), I immediately lodged a complaint with the...
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G
G S Thakur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

generate fake bill

Dear Sir,



Please cancel your fake generated bill against my citi credit card. As you said through email that any policy is cut against my credit card which is not aceptable to me. I have no knowledge about how you cut this policy without prior notice to me. So far the case you cancel this policy and also the fake generated bill that you have send to me. I strictly probihibated and warrning you that for the...
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R
Rohini Pravin Bhosale
from Rajapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF Not Received

Dear Sir,

I have submitted my PF Form to Pune Office on 22 Feb 2009. Till Date I can't received my claim amount. Form Last 1year and 3 month i will try to get my PF amount. No bady can give any information about the statues of my claim.Please do the needful as earliest as posible

Regards,

R P Bhosale...
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J
Jayesh Mathur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery or Abuse?

Dear All,

I am very disaapointed in the Banking practices inspite of being a voter to try and bring the govenrment who I thought would do justice. Are these banks above the constitution? When ther is dafaulter for credit card Im sure there is a reason why he has defaulted (95 out of 100 have a genuine reason such as loss of pay, loses etc) as no one is bothered today to take loans on credit cards unless its an emergecy. br...
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S
somshubhro sarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false statement

i had deposited a cheque of Rs.10000/-, bearing no.-727863, for my card no.- [protected] which was given by citifinancial as a loan, which came to my account on 11/08/08 as shown in statement and got returned on 14/08/08.
after consulting with citibank they have issued a letter to citifinancial that the cheque has got cleared on 12/08/08, a copy of that letter is with me.
i just want to know the whereabouts of the cheque...
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V
Vijay Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laxity of Citibank (Fraud with the Cheque)

Dear Sir,

With due respect I state that my name is Vijay Singh, S/O Sh. Ramesh Chand, R/O H-49/A, Jai Prakash Nagar, Street No. 2, Ghonda, Delhi - 110053. I am working as Buyer – HWS(SNM) in Nokia Siemens Networks, Noda UP. I have my corporate Citibank A/C no. – [protected] in Jeevan Bharti Building, Connaught Place, New Delhi Branch. I dropped a cheque of Rs. 20, 000/- of Citibank (Cheque No. – 921762) in...
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V
Vikas Mishra
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing me by telling me to pay dues pertaining to the year 2001 without giving me any details

Dear sir/ madam,

Since last week, I have been receiving phone calls on my Cell No:[protected] and at my residence land line no:[protected] by some Mr. Satish Sharma from the Phone No:[protected], who calls himself an employee of Citi Bank and talks to me and my parents in a very rude manner and tells bad things.

As per him, some dues of approx Rs. 26000/- are pending in my name since 2001. When I tell him...
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A
Anurag Bansal
from Pune, Maharashtra
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Fraud by Citibank

Hi,

I am the customer of CITIBANK Credit Card.
I got a call from Citibank on 17th March, in which they said that they are giving me a new credit card which has more credit limit than previous one. This request was not made by me.

They have changed my address and e-mail id with out my notice and had send the new credit card of extended limit on that changed address. And transactions were made on that particular...
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J
Jyotsna Krishnaswamy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penalised without intimation, my money is lost

Dear Sir/Madam,

I have a Bank Account with Citibank wide Suvidha Account since 2000. Details :
A/C NO:[protected] at
Citibank N.A
102-104, Prestige Meridan -II
30 M.G Road, Bangalore- 560001

The account was active up to 31st March 2007 with a balance of Rs.4718.81/- as on April 2007.
I left India during that time on my visit to USA. There were no Transactions since April 2007...
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R
rajeev lunkad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consistent Harassment By Citibank collection centre

I would like to lodge a serious complaint regarding the constant harassment being caused by citibank credit card collection centre agents. Due to certain health complications and due to complete lack o[censored]nderstanding of my own office I had defaulted on one credit card payment, later on the payment was made and Inspite of telling them that the amount due has been deposited and the name of the bank whose check has been put in along with the...
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S
Samrat Nigde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque lost by bank

Dear Sir,
My father Mr Shahaji l Nigde, I holds a credit card of citibank as an add on card holder.
Hr used the card on 23rd Oct 2009 to pay an amount of Rs 20, 086/-. He dropped a cheque for the amount at drop box at Chinchwad on 02 Mar 09. But the amount paid does not reflect in the statement issued by citibank on 14 Apr 09, instead they charged him for not paying on time and also levied a huge fine for it.
Plz suggest...
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C
Chintan Shah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of interest, late payment charges, service tax, overdue amount .....

Dear Sir,
I have been using citibank card since last few years. We are paying on an average about rs[protected]/- every month as bill amount. last month we had to pay 3000 rs. We had delivered the cheque in the drop box near our office as usual. Some how cheque is misplaced and hasn't reached citibank.
They have levied interest charges, late payment charges, service tax, overdue charges in total about 2300/- rs. They...
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Girish Kothari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Ready Credit Account

Hi,
I am using Citi Ready Credit facitility.My limit was 71000/- ..I don't know they suddenly incressed my limit to 141000/- without of my knowldge. Now last month they debit 9000/- Rs from my account and telling that ur account has been locked and every month they are going to debit some amount from my account.on 22 Apri i was diposited 10000/ in my account they debited 7900 Rs from my account and telling that over utilization...
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R
rajnish.vedi
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Failure to deliver

Hi,

I wanted loan for some wedding in the family and had approval from 2 banks i.e. Citibank & Citifinancial.

I opted citifinancial over citibank after analysing certain benefits. I got the cheque from Citi financial however cheque got bounced due to some issue from Citifinancial's end.

since I had already planned and had done some expenses, I had to borrow money from someone and had...
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gaurav
from Noida, Uttar Pradesh
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citibank harrasment

i have already cleared all my credit card dues.But a week after i cleared my dues, i recieved the statement showing Rs900 pending.The last ayment i made was Rs25000.If i had any intention of being a defaulter i would have not paid that much of amount.Every time i recieve a ph call from citibank i have to tell them the same story.as of now the pending amount they are showing is 6000 rs. Pls help me, HOw can i sort this out without goiung to...
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R
Ranjan Guha Majumder
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment & attempt to defraud

I am one of the unfortunate few to posess a CitiBank Credit Card with No.[protected] which has been long discontinued. However, I have not been able to close the account by paying the Total Amount Outstanding against this card due to various reasons. However, I have been paying the Minimum Amount Due (as directed by CitiBank staff) every month.

Recently I was out-of-station and could not pay even this Minimum Amount Due...
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Dhavivat Chhaya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank's 'Customer Harassment' Department

Citibank shoud rename it's collection department to 'Customer Harassment Department'.

My Citibank card account statement is e-mailed to me by the 23th of every month. The due date falls somewhere in the 2nd or 3rd week of the next month. The call center guys start harassing me from the 25th of the month in which the statement is generated. So I get just 2 days to pay the amount??? It seems that it's their...
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S
Syed Ahmad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Draft not returned for 4 years

Citibank NA had a Non Resident Indian Bank Opening Offer in 2005 where they offered zero account balance accounts for Non Resident Indians. In November 2005, I applied for the account opening with a draft of £ 300 needed. They returned my documents as they needed more documents to confirm my residential address - even though I had a running HSBC account at the same address. They did not include my draft in the returned documents. On...
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