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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 11

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For month of July rewards points were debited (462) though there was purchase of around 34, 000....
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Sujaysar
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citibank employee sudip sen

Address:Citibank, Chowringhee Rd, kolkata

Please ignore all complaints against mr. Sudip sen of kolkata branch, citibank. Request has been sent to customer support to revoke all complaints against him. The issue is resolved....
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Sudeep Ravikumar
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Settlement not accepted

Hi, I am trying to settle the credit card which i took 10 years ago. They have already written off the account. But i want to atleast show settled in CIBIL. I called citibank and they said I have 3, 87000 outstanding. They offered to settle for 150, 000. But i cant pay so much. I am willing to pay 40-50K for settlement but they are not agreeing as though they are going to show as paid. My card # [protected], Phone # [protected]...
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Address:2/5, papani Apts, 67th Street 11th avenue, Ashok Nagar Chennai 600083

I reached sanfracisco on 18th july 20 by airindia vandebharat mission flight no ai-1173.
I received refund for my business class airtickets for travel from chennai to sanfrancisco travel dt 01 july 2020 due to cancellation of flight. Rs 5, 27, 390 on 18th july 2020 to my citibank credit card no [protected]. On contacting customercare citi bank phone[protected].
L first call made on 19th july 2020. Call center executive...
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SivaPrasad Varma Kanumuri
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credit closing and issue no due certificate.

Hi team,
Good day!,

Please close my credit card and issue no due certificate.

Kindly let me know if you need any details.

Contact details:
Kanumuri sivaprasad varma
[protected]...
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Address:Citibank Main branch, Kanak bldg, Chowringhee rd, kolkata, west bengal, India

Mr. Sudip sen, a kolkata branch citibank employee is a cheater. He befriends women to satisfy his sexual needs and boost his morale by being too good to be true by lying and trapping them. He is completely characterless and a fraud. If his personal character is so loose and stinking, he is definitely going to cheat professionally as well. Basic nature never changes.
He does not respect women and treats them as toys of sex and timepass....
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Amitsingh88
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Charging without intimation

Hi team,

I got a call from citibank on 20th oct 2018, stating that there is some suspicious activity is going on my card, hence suggesting me to block the credit card. I told them to block the card as the reason is of suspicious activity.

All the due amount was paid and there were no relation afterwards. However i have started getting message in the year 2019 that my due amount is pending by rs 1000.
br...
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Moningi Amarnath
from Mumbai, Maharashtra
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Money deducted twice for a single transaction

Hi Team,

I have made a transaction in amazon and used citibank credit card for payment of electricity bill, however money got deducted twice from the credit card.

I called the customer care but there was no response for more than 30 minutes.

Please provide the email id to whom i can send an email regarding the issue and have a resolution....
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Sujaysar
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Abuse by citibank employee

Address:Citibank, Chowringhee branch, Kolkata

To the manager of citibank,
Kanak bldg
Chowringhee rd
Kolkata
The character and background of an employee matters a lot while recruitment. Citibank hires employees who are characterless and disrespect women. Mr. Sudip sen from chowringhee branch, kolkata, india is one such employee who needs to be sctrutinized by his employers and who probably needs psychiatric help for considering vulnerable women as objects...
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Abhishek112.singh
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wrong credit card bill

Hello team,

Through first citizen shoppers stop i had applied a citi bank credit card. I had requested for closure of the card a way back, just i can say years ago. Now till 2018 i received the email of some balance pending against my credit card which looks like mostly maintenance charges or i would say false charges.

Request you to look at this earliest, close my account if its not closed till now, share with...
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Akshat Savla
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Loan at 0% interest

I received a call from a person named Deepak Kailash regarding loan from CITI bank at 0% Interest.
In this he explained me that how it works.
He told me that I will have to buy a policy from one of the three insurance companies suggested by him and I will get loan by mortgaging that policy.
The loan amount would be equal to the sum assured amount of the policy. I will be paying the EMI of the loan as premium in the policy....
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sanchi1311
from Mumbai, Maharashtra
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Product cancelled still emi installment shown in credit card bill

Address:Thane

I had ordered mobile from amazon through my credit card but since i cancelled the order the money was refunded back to my account but still the emi has been shown in my account reducted. The citi bank customer drafted a mail saying that merchant has not yet cancelled the loan and so the loan is still active and the emi is deducted
When i tried contacting amazon they were like the amount was not bought by emi and so the whole amount...
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On 23 april 2020, two fraudulent transaction was done by mistake and immediately within 2 hours which is under the guidelines of rbi and as per norms and requirement by citibank, we had done fir in cyber crime and deactivated cards also. We have audio recording of citibank phone officer explaining that as you have reported in time, we will take care before merchant banker claim for payment and give us disputed case complain number. We were...
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Rengarajan Karunanithy
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credit card without permission auto debt

Address:22/13, RAJA VEETHI, CHOOLAIMEDU, CHENNAI- 600094

Respected sir, i have received to day 23rd june 20. My credit card bearing no.[protected].in my account you have debt rs. 549.00 with out my knowledge. Here after donot debt any transaction in my above the card apple.com. Bill. This is my request. Hereafter any transaction get my permission do the needful. Kindly transfer rs. 549/- in my credit card 7070 account.
I am expecting your reply shortly. Regards. K. Rengarajan advocate...
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Website:Adobe Acropro and Adobe Creative Cloud

I had taken the above on trial basis on 16 - jun - 2020, but the product could not meet my requirements. Hence i cancelled the trial the next day.

Kindly cancel my above trial order and do not bill me for rs. 1196.52 billed on 15 jun - 2020.

Also help me get rid of this from my system by making it inactive, although i had uninstalled the software, but still keeps on appearing....
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Hi,

This is to bring in notice that I availed the CITI BANK Credit Card in Dec, 2018. My card number is ending with 2435. I was promised to have Lifetime free card without any hidden charges.

But when I received the CARD, I came to know it has annual charges of 3000 along with GST of 540. I contacted the CITI bank support same month and shared my concern. They said this CARD is not a lifetime free. So I requested...
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SSivasundarapandian
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Credit card fraudulent transaction

Address:Mumbai

I had lost my citibank credit card.I was unable to block my card immediately due to customer care service was restricted during lockdown period.Three transactions for Rs 85000 each using my credit card details was made on Rekhas communication, Chennai on[protected]. i received alert SMS for the same, as i had not done these transactions i was shocked and immediately called up citibank and informed them about this fraud transaction and requested...
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Sanjaysinghdelhi
from Gurgaon, Haryana
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My credit card ending with 3514 cancelled without giving any reason.

My name is Sanjay Singh Sehrawat, I'm citibank credit card customer since more than 10 years and all of a sudden my transaction got declined. When i called customer care they told my card account is closed during a internal review.

I asked for the reasons but they didn't told me any reason. It's very insulting that how can citibank suddenly close the account. Since so many years i always acted like a loyal customer and use...
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chetvvi
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deduction on money inr 999

Hi team,

I havent taken any services from amazon and its 999 deduction from account without my permission and i would like to know what kind of transaction it is and also need my refund back to my card.
As below-

Rs. 999.00 spent on card 3981 on 30-may-20 at amazon standing inst without pin/otp as prescribed by rbi. Limit available=rs. 56, 293.42. To dispute:...
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manichroma
from Delhi, Delhi
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Charging the incorrect fees

4386 xxx0 xxxx 2197 - i have applied for personal loan through citibank app. Interest is around 11% rs. 7271 on monthly basis which is finally calculated as per emi calculator. Now i found on my 1st emi they are charging 391.63 rs. Extra as gst on my monthly emi. So now i have to pay 7271 + 391.63 = 7662.63 rs. Monthly. When i had applied interest was 11% but on payment now it's 16.5% interest. Now i could go with cancellation because...
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