[Resolved] Citrus Payment Solutions — online payment transaction failure and success report | |
Dear sir For your kind information i would like to say that when i was pay your fee online the first transaction was fail for nios admission but amount was debited from my account. Under failure reference no. Inb/[protected]/citrus payment solutions Because of transaction failure i paid fee once again And the successful transaction no is Inb/[protected]/citrus payment solutions p I am very sorry to inform you that during net banking payment my transaction through icici bank dated. 26/09/2017 ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now. Therefore i request you to return the amount of failed transaction. Was this information helpful? | |
Oct 31, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
4 Comments | |
Comments
I am facing same problem.
Citrus Payment Solutions Customer Care's response, Sep 28, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
These are remaining requested details for your kind information:
My Transaction id: INB/[protected]/CITRUS PAYMENT SOLUTIONS P
email id: abdulwadud.[protected]@gmail.com
mobile number: [protected]
My Transaction id: INB/[protected]/CITRUS PAYMENT SOLUTIONS P
email id: abdulwadud.[protected]@gmail.com
mobile number: [protected]
I am waiting for your reply, Pls do a favour as soon as possible
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
You need to wait for it.
Also for your reference, mark the mail to [protected]@citruspay.com