Claimed

Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
Resolved
1777
Unresolved
1192
Quick Links
Statistics
Share
Contacts

File a complaint to Citrus Payment Solutions

Having problems with Citrus Payment Solutions?

File a complaint and get it resolved by Citrus Payment Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citrus Payment Solutions
Customer Service Contacts

Citrus Payment Solutions Phone Numbers

Phone
+91 20 6731 4141
906
507

Citrus Payment Solutions Website

Citrus Payment Solutions Head Office Address

3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 124

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjib16031981
from Kolkata, West Bengal
Report
Copy

wbsedcl bill payment but not success and deducted from my sbi bank

Address:743426

I payment wbsedcl electric bill from my sbi debit card but amount deducted from my bank account and bill payment not success, details are consumer id[protected], date - 04/09/2017, time - 19:07:31, rs. 521.28/- deducted from my sbi bank a/c, for wbsedcl payment. But electric bill payment not success and this amount deducted from my sbi bank.

Citrus transaction id - othpg 447700 wbsedcl kolkata.
Deduction amount - rs....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udaya Bhasker
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your ticket id is -01399231

Address:560043

I have done the payment for my hpcl gas booking with details as below

Transaction is :[protected] dated 30th september
Cash memo : 1052193 rs: 598.00

Meanwhile gas agency cancelled my booking and raised another
Cash memo # 1053826 for rs: 650.00

Gas agency still not received the payment of rs:598.00

In case if i need to pay for my gas booking again. Please return...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gurmeet singh bhunder
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about unsuccessful transaction

Address:Sri Muktsar Sahib, Punjab, 152112

Respected sir/madam
I have made a transaction for rs. 4510/- through net banking as on 27/09/2017 (09:29am) against the registration fee for dled. Nios.ac.in. My bank provides me given below details.
Payment id [protected]
Payee id [protected]
User id 86216819
Consumer code eazypay[protected]
Payment amount inr 4510.0
Date of payment 09/27/2017
Payee name citruspspl

But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Azyu
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made under nios deled and payment deducted two times and not refund

Address:796901
Website:Citrus pay

Sir i have registered under nios deled at 29/9/17 at 11.35 pm and my money deducted but status displayed payment not made so i tried again on 30/9/17 at 11.2pm again my money was deducted the same rs 4553.1 on pos nios 1136045 at citruspay nios txn #640538 my money deducted two times so please kindly refund my second deducted money

A/c holder :steve azyu
A/c no :[protected]
Email id:steve. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vashu Comm
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment for nios deled course, money deducted from account but payment status showing "payment not made"

Address:Bareilly, Uttar Pradesh, 243502

I made payment on dled. Nois.ac.in for registration of diploma in elementary
Teaching course.
There is payment option through online so used my sbi netbanking
Account to make payment.
Rs.4511.8 were debited from my account but application status is showing
Payment not made.

In my application form they were saying to made same payment again but what
About my already deducted balance.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sg gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund my payment

Address:New Delhi, Delhi, 110033
Website:Paytm site

Dear paytm
My oder id :[protected]
Complaint id :39614474

Through this paytm id you can get the all details.

I have had a word with one of your collegue in you customer care, i was told that the whole amount would be refunded with in 2 day but here more then 7 days have gone. No amount refund was initiated from yourside. Here you have cheated on me.

But the thing is i am being charged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lelen Chongloi
from Duliagaon, Assam
Report
Copy

request for the link to update application status

Address:Imphal East, Manipur, 795129
Website:Consumer complaint

Sir,
With due respect and honour i would like to beg your kind favour for updates of my application as i would like to change the status of the applicants for another applicant bearing enrollment number
[protected].

I therefore kindly beg your help to provide me a link of i can change the applicant status by tonight itself.

I will be very grateful.

Thank you.

With...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shrikant7778
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my credit card but payments not made by merchant

Address:281204
Website:dled.nios.ac.in

I have done transaction through my hdfc credit card for the application of deled teacher. My credit card is deducted 2 times for the amount of 4553.10. But payment not made. No transaction number or rffrence number is genreted for the transaction but payment is deducted from my credit card. On 01/10/2017. Time of payment is approx 3:00 p. M.
My mobile numer [protected]
Please resolve my problems as soon as possible. And replay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
from Bijnor, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios-d. el. ed - training for the untrained in-service teacher

Address:Bijnor, Uttar Pradesh, 246746
Website:dled.nios.ac.in/Teacher/Home.aspx

Dear sir/madam

I made payment on dled. Nois.ac.in for registration of diploma in elementary
Teaching course.

There is payment option through online so used my sbi netbanking
Account to make payment.

Rs.4510 were debited from my account but application status is showing
Payment not made.

In my application form they were saying to made same payment again but whatbr...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vengade Sh
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment through citruspay but confirmation not given to this http://dled.nios.ac.in site

Address:Mumbai City, Maharashtra, 400052
Website:www.citruspay.com

I am vengadesh. I made online payment for nios admission for this site http://dled.nios.ac.in. rs.4553 has been deducted from my visa debit card of karur vysya bank on 04 october 2017.
But there is no response update or confirmation from citruspay. Still it asks for payment.
I communicate with my bank, they told the amount is transferred.
And i also communicate with the education institute but they didn't receive amount.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vakeel2709
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but yet not completed

Sir i am depositing money in my kotak mahindra banks account and i use my net banking of state bank of india for making this transaction. My transaction is about to complete but it was failed but my balance has been deducted from my account but not credited in another account. I check my account again and again but the deposits has not seen yet. I only have transaction id only igacdbple1 amount is 3000. Pls fix it as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RS Dayal
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money from two accounts belonging to me without authorisation

Address:Agra, Uttar Pradesh

Rs 43 deducted from the dayalbagh agra branch of bank of baroda current account no.[protected] in the name of mg publishers & book distribution agency on 23.06.2017. I never used your services nor did i put any money in citrus wallet. Please do not deduct any money from this account in future. I also request you to refund rs 43/- immediately to the above account. Regards. Rajeev gupta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhuvanak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer of balance amount from citrus a/c

Dear sirs
My phone no is [protected]. I want to withdraw 1500 in citrus wallet it is not and i am not able to attach it to any bank a/c. I have a bank a/c to which i request you to transfer through neft transfer. My a/c details-icici bank, borivali (W), bhuvkris2, account, citrus wallet amount will expire on 11/10/2017. Citrus wallet balance of rs 1500 will expire on 11/10/2017 please help
Bhuvana krishnamurthy...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jheel21
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my dled fees has been deducted but not updated

Respected sir.
I have made a payment of rs 4553/- for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

My transaction number is-
My name : dileep kumar singh
My e-mail : [protected]@gmail.com
My contact mobile no : [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
ParashBordoloi
from Barpeta Road, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for refund failed transactions.

On the last date of nios registration, i made two times payment, but failed. But i got received two amount deduction message from ubi bank of 4553.00 and 4553.00. But within one and 4 hours respectively, the failed transactions were refunded.
Then again payment made by me two times at 7:27 pm on 30/09/2016 but first was failure and second was successfull, but first one was not refunded yet. Name _ parashmoni bordoloi,
Village...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepusingh12345
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not shown in nios d. el. ed

Respected sir.
I have made a payment of rs 4553/- for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

My ref no : do91501117
My name : deepu singh
Transaction no nd critics pay : nios1136045
My e-mail : [protected]@gmail.com
My contact...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aktar22
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted two times one success and another not refunded

Address:Bongaigaon, Assam, 783390

Dear admin

The payment made by me two times but first was failure or second was successfully first one was not refunded

Dear sir,
I mollika khatun registered with refrence no-d[protected] for deled on nios. I made payment two times but first was failure or second was successfully made with bank transaction no ctx[protected]. But my first deduction has not refunded.
So, i kindly request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul Rahman
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful payment to nios

Address:713409

Sir/madam,
I paid nios twice for same application due to transaction fail from your payment gateway.
These are following details
Name of the applicant = binay pramanick
Application reference no = d[protected]
I used an sbi debit card and the amount of rs 4553.1 got debited in this process. A message arrived immediately as the following-
"thank you for using your sbi debit card 622xxxxxx for a purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kvishnu549
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed but amount is deducted

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4553.10 by using idbi debit card and through citrus payment gate way while making payment. It said that" first time transaction is failed and say retry and amount is deducted.
Second time when make payment then it is done but amount deducted two times.

So i request you to please refund it to my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhat175
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios dled payment not made but amount deducted from my account

Sir
I have made a payment of rs 4553/-on 29sept for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

Pos - [protected]
Transaction no :001631
My e-mail : [protected]@gmail.com
My contact mobile no : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy