Citrus Payment Solutions Complaints & Reviews

I payment wbsedcl electric bill from my sbi debit card but amount deducted from my bank account and bill payment not success, details are consumer id[protected], date - 04/09/2017, time - 19:07:31, rs. 521.28/- deducted from my sbi bank a/c, for wbsedcl payment. But electric bill payment not success and this amount deducted from my sbi bank.

Citrus transaction id - othpg 447700 wbsedcl kolkata.
Deduction amount - rs. 521.28/-
Deduction date and time - 04/09/2017, 19:07:31
My e-mail id - snjb. [protected]@gmail.com
My mobile number - [protected]
Sbi a/c number - [protected]
Branch - taki
Ifsc code - sbin0006867

So, i want to refund immediately this amount of rs. 521.28/- as early as possible.

I have done the payment for my hpcl gas booking with details as below

Transaction is :[protected] dated 30th september
Cash memo : 1052193 rs: 598.00

Meanwhile gas agency cancelled my booking and raised another
Cash memo # 1053826 for rs: 650.00

Gas agency still not received the payment of rs:598.00

In case if i need to pay for my gas booking again. Please return back the money i have paid as detailed above.

Customer : udaya bhasker
Mobile # : [protected]
Gas agency : danish enterprise

Attached details of transaction and payment deducted from my bank account

Respected sir/madam
I have made a transaction for rs. 4510/- through net banking as on 27/09/2017 (09:29am) against the registration fee for dled. Nios.ac.in. My bank provides me given below details.
Payment id [protected]
Payee id [protected]
User id 86216819
Consumer code eazypay[protected]
Payment amount inr 4510.0
Date of payment 09/27/2017
Payee name citruspspl

But the above amount was not successfully transfer.
I request you please refund this amount because the same amount has paid by me through other way.
With thanks,
Dated: 04/10/2017 gurmeet singh
[protected]

Sir i have registered under nios deled at 29/9/17 at 11.35 pm and my money deducted but status displayed payment not made so i tried again on 30/9/17 at 11.2pm again my money was deducted the same rs 4553.1 on pos nios 1136045 at citruspay nios txn #640538 my money deducted two times so please kindly refund my second deducted money

A/c holder :steve azyu
A/c no :[protected]
Email id:steve. [protected]@gmail.com
Mobile no :[protected]

I made payment on dled. Nois.ac.in for registration of diploma in elementary
Teaching course.
There is payment option through online so used my sbi netbanking
Account to make payment.
Rs.4511.8 were debited from my account but application status is showing
Payment not made.

In my application form they were saying to made same payment again but what
About my already deducted balance.
We have enclosed the bank statement and nios payment status.

Bank ref no - igacclzvu8
Payment date -30/09/2017
Please solve my payment problem as soon as possible.

Dear paytm
My oder id :[protected]
Complaint id :39614474

Through this paytm id you can get the all details.

I have had a word with one of your collegue in you customer care, i was told that the whole amount would be refunded with in 2 day but here more then 7 days have gone. No amount refund was initiated from yourside. Here you have cheated on me.

But the thing is i am being charged from the bank side of rs. 285 and even more.
I dont know why you have stopped my refund.
This kind of service you give to your customer.

Need a solution for this issue.

Thanks

Regard.
Sg gupta

Sir,
With due respect and honour i would like to beg your kind favour for updates of my application as i would like to change the status of the applicants for another applicant bearing enrollment number
[protected].

I therefore kindly beg your help to provide me a link of i can change the applicant status by tonight itself.

I will be very grateful.

Thank you.

With regards

I have done transaction through my hdfc credit card for the application of deled teacher. My credit card is deducted 2 times for the amount of 4553.10. But payment not made. No transaction number or rffrence number is genreted for the transaction but payment is deducted from my credit card. On 01/10/2017. Time of payment is approx 3:00 p. M.
My mobile numer [protected]
Please resolve my problems as soon as possible. And replay me my email [protected]@gmail.com

Dear sir/madam

I made payment on dled. Nois.ac.in for registration of diploma in elementary
Teaching course.

There is payment option through online so used my sbi netbanking
Account to make payment.

Rs.4510 were debited from my account but application status is showing
Payment not made.

In my application form they were saying to made same payment again but what
About my already deducted balance.

We have enclosed the bank statement and nios payment status.

Thanks & regard’s

Kaushal kumar

Mobile no:[protected]

Email: k. [protected]@gmail.com

I am vengadesh. I made online payment for nios admission for this site http://dled.nios.ac.in. rs.4553 has been deducted from my visa debit card of karur vysya bank on 04 october 2017.
But there is no response update or confirmation from citruspay. Still it asks for payment.
I communicate with my bank, they told the amount is transferred.
And i also communicate with the education institute but they didn't receive amount.
I am unaware where the amount gone.
Can you please clarify about the deducted amount?
Please help me for this issue. Looking forward to hear from you.

I have sent a email on [protected]@citruspay.com but i did not got any response.
I would like to chat with citruspay but there is no phone number.
Please look the matter seriously, other wise i have to pay the fees again which is very difficult for me to arrange another 4553.00 rupees.
4553 is very big amount for me and please make sure that my payment return to my bank account.

Mail id:
Venki. [protected]@gmail.com
Contact no : [protected]

I have attached the screenshots below

Sir i am depositing money in my kotak mahindra banks account and i use my net banking of state bank of india for making this transaction. My transaction is about to complete but it was failed but my balance has been deducted from my account but not credited in another account. I check my account again and again but the deposits has not seen yet. I only have transaction id only igacdbple1 amount is 3000. Pls fix it as soon as possible.

Rs 43 deducted from the dayalbagh agra branch of bank of baroda current account no.[protected] in the name of mg publishers & book distribution agency on 23.06.2017. I never used your services nor did i put any money in citrus wallet. Please do not deduct any money from this account in future. I also request you to refund rs 43/- immediately to the above account. Regards. Rajeev gupta

Dear sirs
My phone no is [protected]. I want to withdraw 1500 in citrus wallet it is not and i am not able to attach it to any bank a/c. I have a bank a/c to which i request you to transfer through neft transfer. My a/c details-icici bank, borivali (W), bhuvkris2, account, citrus wallet amount will expire on 11/10/2017. Citrus wallet balance of rs 1500 will expire on 11/10/2017 please help
Bhuvana krishnamurthy

Respected sir.
I have made a payment of rs 4553/- for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

My transaction number is-
My name : dileep kumar singh
My e-mail : [protected]@gmail.com
My contact mobile no : [protected]

On the last date of nios registration, i made two times payment, but failed. But i got received two amount deduction message from ubi bank of 4553.00 and 4553.00. But within one and 4 hours respectively, the failed transactions were refunded.
Then again payment made by me two times at 7:27 pm on 30/09/2016 but first was failure and second was successfull, but first one was not refunded yet. Name _ parashmoni bordoloi,
Village borchila, district morigaon assam.

Transaction id - ctx[protected]. Plz refund sir. My bank account nmbr is,,[protected]. United bank of india. Jajari brance.
My enrolment no is [protected].

Respected sir.
I have made a payment of rs 4553/- for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

My ref no : do91501117
My name : deepu singh
Transaction no nd critics pay : nios1136045
My e-mail : [protected]@gmail.com
My contact mobile no : [protected]

Dear admin

The payment made by me two times but first was failure or second was successfully first one was not refunded

Dear sir,
I mollika khatun registered with refrence no-d[protected] for deled on nios. I made payment two times but first was failure or second was successfully made with bank transaction no ctx[protected]. But my first deduction has not refunded.
So, i kindly request you to kindly refund my deducted amount to the same bank account no.
Details:mollika khatun
D/o-anser ali, joybhanu nessa
Reference no-d[protected]

Sir/madam,
I paid nios twice for same application due to transaction fail from your payment gateway.
These are following details
Name of the applicant = binay pramanick
Application reference no = d[protected]
I used an sbi debit card and the amount of rs 4553.1 got debited in this process. A message arrived immediately as the following-
"thank you for using your sbi debit card 622xxxxxx for a purchase worth rs. 4553.1 on pos [protected] at citruspay nios txn# 734920."
But the corresponding nios website showed payment not received. Hence i had to pay again.
Would you please look into the matter and provide me with the transaction status and the details of it so that i may ask the concerned authority to refund my money?

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4553.10 by using idbi debit card and through citrus payment gate way while making payment. It said that" first time transaction is failed and say retry and amount is deducted.
Second time when make payment then it is done but amount deducted two times.

So i request you to please refund it to my account.
I am giving details kindly look into the matter and do the needful at the earliest.
Applicant name - shankar dayal
Card holder name - vishnu kumar
A/c no. - [protected]
Ifsc code - ibkl0000066

Nios reference no- d[protected]
Enrolment no [protected]
Date of payment - 30/10/2017

Sir
I have made a payment of rs 4553/-on 29sept for admission in nios d. El. Ed. Programme. My payment is made money deducted from my accont. But nios site displays payment not made.
Please consider my case immediately. I am giving details below

Pos - [protected]
Transaction no :001631
My e-mail : [protected]@gmail.com
My contact mobile no : [protected]