Citrus Payment Solutions Complaints & Reviews

Respected sir,
I wish to inform u that i have been fill the form of d. El. Ed course on 29/09/2017 at 6.13 am that time i have pay the fee of rs 4553.10 from sbi visa card otp... To othpg[protected] citruspay nios. But your side show payment not made. So i again to pay 29/09/2017 time 6.18am from same sbi visa card otp... To sbipg[protected]nios citrus of amount 4553.10 and pay was successful 2nd time. So pls kindly return to me one payment in my account.

Name-md gulraj alam
Ref no-d[protected]
Enrollment no - [protected]

Dear sir
I have registered d. El. Ed registration (Nios) through online 30/09/2017 using payment indianbank internet banking payment made successful amount deducted from my account rs-4510/-. But payment status shows "payment not made". And form not submited and our amount rs 4510 not refund till now. Detail attach and also mention below-
Date[protected]
Citrus - [protected]/ eazypay[protected]
Thru net banking - ref -[protected]
Indian bank
Please solve this problem and refund my money
Thanks

My pay fee for dled national open course but transacation failure but fee do not pay, i pay again transaction is sucessful but fee debit from my account two time my account number is sbi is [protected] and transaction reference number [protected]igacbe6dz4 please refund my amount of 4511 rupees account name gurdial singh please please refund early

Rs.3242 was ordered to be paid towards credit card account of bank of baroda chembur branch. (Ref no. X93853 dt.09.08.2017). I have neither received pnr/itinerary from goair. Ordered to be paid at the behest of bill of citrus pay goair. Now bank of baroda chembur branch has advised me to take up this refund issue with citrus and let them know what action has been initiated by said citrus.

I made a transaction from one bank to another bank via citrus pay for 20000 inr. However from source bank amount got debited. Still not yet credited to destination bank.

Transaction date: 25/09/2017
Transaction ref number:[protected]

There is no phone contact to citrus pay as well no reply for my email. When i check both bank, they are telling to check with citrus

Sir, i had recieved a call from myntra by a guy named aakash with mobile no. [protected] in my mobile no [protected] at 15:36 pm today on 10th october 2017 saying that i have won a lucky draw which includes 10grams gold/5 gram gold/laptop etc etc. So he asked me to buy somethings from myntra worth rs. 4000 or above before 6pm so that i can avail the lucky draw. Later on another guy from myntra calls me with mobile no [protected] named ashutosh sinha at 18:50 pm who deals with subjects of gift and all. He ask me to share the bank details including the otp. Now my account is showing rs 20000 debited at citruspay.
I hereby send u the details of the transaction.
Trans date debit transaction id
10/10/2017 5000 prcr[protected]/[protected]/citrus
10/10/2017 5000 prcr[protected]/[protected]/citrus
10/10/2017 5000 prcr[protected]/[protected]/citrus
10/10/2017 5000 prcr[protected]/[protected]/citrus

Hi,
I have transferred money to my bank account on 5th oct. Showing transaction successful, but not transferred to account.
More than that i have mailed customer care many times, not received any reply.
Customer care number also not working.

Please take necessary action immediately.

My mob num: [protected]
Mail id: [protected]@gmail.com

Thanks,
Chiranjeevi naidu

Dear sir
I have made a payment of rs 4553 for nios d. El. Ed teacher's training and the amount had been deducted from my account but the payment had not been made and also the amount was not refunded back to my account it is going to be 13 days but the amount has not been credited back to my account
Date of payment made - 27/09/17
Transaction id - s53487294
Name - neha kumari
Reference no. On nios - d[protected]
Amount debited through - idbi bank debit card

Hi team,

A week ago i had transferred an amount of rs 3600 from my kotak account into my citrus wallet and another 1000 from my sbi account.

I received a message saying that the amount would be credited within 2 working days.

A couple of days later, i received another message saying that the request go declined and the amount will be credited back to my bank account within 8-10 working days.

Its been more than 12 days now, i have received 1000 in my sbi account but i still haven't received the remaining (Rs 3600) into my kotak account.

Need you assistance urgently as i have been trying to contact you for over a week now but the call doesn't get connected.

Regards,
Aakriti sethi
[protected]@gmail.com

I paid rs 4553.10 0n 29/09/2017 to nios (National institute of open schooling) through your citrus pay nios payment gatewayby using icici bank credit card. But nios says payment not made but amount rs 4553.10 debited from my bank account but payment status is "amount not paid."
Ref. Number 74332747273727297328401
Transaction details citruspay nios
Transaction amount4, 553.10 dr
Email id:[protected]@gmail.com
Contact no [protected]
Token id:01409139
I am filed a complaint a three day before but i am not not getting satisfactory response from your side..

Please resolve my problem immediatly.
Thank u.

I have registered d. El. Ed registration through online 14/09/2017 using payment union bank internet banking payment made successful amount deducted from my account rs-4510/-. But payment status shows "payment not made". And after 4 days agin payment.

Sir my fast amount refund

Reference no :- d[protected]
Candidate name :- nimay kumar das
Enrolment no := [protected]

Payment details

Pay a/c no :- [protected]
Name :- santosh sumsr sharma
Transaction date :- 14/09/2017
Transaction description :- epay/to citrus payment so/66723851/544
Transaction no :[protected]
Mob:[protected]

Hello
I made payment of inr 30000 to dps sector 19 faridabad.
The amount has been debited from my account while the same has not been credited as fees to dps account.
I checked with dps and they say money is not credited.
Transaction details
Icici bank
Date 08/10/2017
Amount 30000
Transaction id[protected]Reflected in icici statement)
Dpsfsis.com

Please help as the school says that money has not been credited yet.

Sir,
I s deksheetha teacher from hyderabad had register in nios de. Led program.
Due to some technical problem i had made the payment twice once on reference no d[protected] bank transaction ctx[protected] and on other d[protected] with bank transaction no ctx[protected] my aadhar no[protected] email id deksheetha. [protected]@gmail.com. Sir it is my humble request to please refund the second amount i will be thankful to you.
Thank you
S. Dekshitha

Dear sir,
Myself, subhashini jasbindersingh thakkhi have made online payment of rupees 4553.10 through debit card of andhra bank on 27/09/2017 at around 11:30 am to get registered in nios d. El. Ed course.
The amount of rupees 4553.10 was deducted from my account but the application status in online registration was displayed as, make payment. Even after 8 days the application status remained the same & my admission was not confirmed.
So, i made a second time payment of rupees 4553.10 through debit card of hdfc bank on 05/10/2017. This time my payment was successful & my admission got confirmed & i also received my enrollment no:[protected].
So, sir its my humble request to please refund my excess money which was paid through andhra bank on 27/09/2017. Hope you will initiate to immediate steps for my due request.
My details are as below,
Name: subhashini jasbindersingh thakkhi
Reference no: d[protected]
Enrollment no:[protected]
Bank name: andhra bank
Ifsc code: andb0001117
Bank transaction no: s22573045
Transaction id:[protected]
Email id: [protected]@gmail.com

Thanks

Regards
Subhashini jasbindersingh thakkhi

Respected sir,
I tarunendra shekhar pandey husband of applicant mrs pratima shukla ref. No.- d[protected] i had registered in the d. El. Ed programme of the nios for the untrained teacher of the private unaided school.
Sir when my form was successfully submitted and the option of make payment 4510 rs. Was displayed i made a payment 30th sep2017 but after waiting for two days till 2nd oct 2017 when it again showed payment not made i again made a second payment on 2nd oct 2017 for the same course twice and this time it showed payment completed. After that i found payment was deduct from my account in twice. One is on 30 sep and second one was on 2nd oct 2017. When i complaint about the payment bank is saying that both of the payment are successful.
Sir it is my humble request to you please refund my excess money for which i will be grateful to you forever. Hope you will initiate to immediate steps for my due request.
My transaction and bank details are given below.

Applicant name :- pratima shukla
Mob no. [protected]
Pass :- pratima5*
Reffrence num :-
First transaction id 1st payment :- [protected]
Payment date 30.09.2017
Successful transaction id :- [protected]
Payment date :- 02.10.2017
Account num. :- [protected]
Ifsc code :- ubin0567019
Account holder name :- tarunendra shekhar pandey
Union bank of india branch kalher

When i did the recharge for sundirect through citrus portal, by using my sbi net banking, the transaction has been failed but the money of rupees 209 has been deducted from my account, the transaction reference no: [protected]igacdowrr3.
Then i again recharged my sundirect with rupees 209 then it has done successfully but the transcation which has failed eariler has not been credited back into my account.

Please make sure that my money has been credited to that same bank account

Dear sir,
I am helal uddin, my email [protected]@gmail.com. Mobile no. [protected] / [protected].
I made a payment to nios, d. El. Ed registration of my sister on 30 the september 2017 through citrus payment solution pvt ltd by my axis debit card. And transection no. [protected]. Till now i will not get acknowledgement receipt for nios d. El. Ed registration.
So kindly you send the acknowledgement receipt or help for getting my acknowledgement receipt

Please provide me with details on removing my complaint from the website.

Thank you
This is the response I receive from CItrus. Please follow up!
Hi,

Thank you for contacting Citrus !

One of our awesome support representatives will personally review and respond to your concern in 24 to 48 hours.

Please note that we are operational from Monday to Saturday, 10 AM to 7 PM.

Your Ticket ID is 01412565. (Please note this Ticket ID down as it will help us serve you better in case of follow ups.)

We assure you that your concern will be addressed and resolved speedily.

Cheers !

Citrus Team

Sir
My name is ankit singh and my acc dietels are - axis bank lakhimpur kheri up branch and acc no is [protected]. Sir i do a nios fee payment form your citrus payment gatway date 27/09/2017 rs 4523 and tran. Description (Inb/[protected]/citrus payment solutions pvt ltd/).
My payment was not verify and no amount refund now. So rifund my amount
Mo no is [protected]
[protected]

Citrus payment solutions — payment failed at nios but sbi debit card deducted

I had paid an amount of rs. 4500/- (+ 53.10 service charge) towards nios d. El. Ed. Admission through sbi debit card 29/09/2017. The amount was deducted from my account but then browser displayed an error page. After checking nios portal, it was seen "payment not made" at payment status. As per debit card history the reference no of the transaction is: niostxn#[protected]

I waited till date to get the money back to my account (No : [protected]), but unfortunately it is not being credited yet.

Please do the needful at your earliest convenience...
Reagards,
Rama singh
06/10/2017