City Union Bank Complaints & Reviews

Hi, on 29/04/2019 at around 9 p. M, i, mastan vali tried to deposit rs.4700/- by using cash deposit machine at city union bank, proddatur - 516360 branch (Andhra pradesh). When i placed currency notes inside the machine, the tray door closed and to my shock, after few seconds, the machine displayed error message "transaction timed out". And i didn't even get the printout also about that transaction. Because may be the transaction number has not generated.
I immediately informed the bank staff there about this, they suggested to give a complaint letter the next day in working hours. I did it. And the bank staff generated a complaint ticket for 30th, so it got rejected. Today i approached the bank again and after gone through my complaint letter, the bank staff generated ticket for 29th april as the deposit date with denominations also which the cross checked from the system. So herewith i humbly request you to process it fast and credit the amount to my account.

Hi
Atm (City bank atm, dlf it park atm center) has not dispensed any cash but money got debited from my city union bank account yesterday evening but still i did not received any credit of that money to my account... This happens twice yesterday... First amount is rs.1000 and second amount is rs.500 so please look into this and solve as soon as possible...

Our account no:[protected].
We have cc account. On 2/5/2019. I met branch manager for closing and releasing our land documents, but still there is no response for my request. Eventhough i completed my cc, y they r not giving to me, daily i call to department, they simply respond me that we r processing, pls make it quick sir, we need documents urgent.

Hi,

Transaction done through net banking,
I have transferred 7000 rupees to sbi account on 10/5/2019 at 7:47 pm, but still the amount is not credited in transferred account.

My account in tambaram branch, account no : *10179226,
Transaction details : to onl neft:utr:ciubh[protected]:sbin0012960:yaseen a:001
Please do check and resolve this as soon as possible.

Thank you,
Yaseen.

It's been a month now and i have not received my new atm card the one with chip. I was using the chip-less atm card and that card has been deactivated by the bank. On further enquiry from the bank, they told me that they will be giving the new atm card in 1-2 days... And now it's been a month.

I have called the bank multiple times and they always ask me to come to the bank. After going to bank, the staff always tells me that its gonna take another 2-3 days to complete the process and that it's impossible to complete this task with all the work load they have right now.

I am an engineering student and its hard for me to manage my finances without my card. At this point i have been to the bank for around 10 times now and there is still no progress regarding my card.

I would really appreciate if you look into this matter and help me get my atm card as soon as possible.

Branch - ramapuram, chennai
Account number - [protected]

I have been charged against debit card charges (Rs.35.40) and sms charges (Rs.11.80) on month on month. Apart from those charges, there is a monthly debit against monthly maintenance charges (Rs.53.10) from my account number [protected] (Rupay card). Kindly refer my statement attached.

There were few month when i have not even received single sms. Moreover, its bank responsibility to send the transaction details via sms and no other industry is charging for sms except banks. I dont want any sms services, please stop the service.
Last 4-6 months i have not checked my account by having a faith in your bank. Today i am surprised to see the amount has been debited on every month from my account inappropriately with out any prior information during the time of account opening. Kundrathur branch is in village where most of the peoples are belong to labors and farmers. They wont check their account every month having the faith in rbi and city union bank. Also, you can not expect them to maintain min of rs.5000.00 monthly and the amount has been charged for the service which you have not provided. Example - 1) i have not even used your atm once after i have created atm pin. Does the rbi allows to charges on various heads on every months?

Yesterday I went to ATM machine of City Union Bank to withdraw money. I didn't close the Atm room door as it was very small room and i was afraid to close the door. Money depositor came and he said close the door as AC was going outside in a very rude manner. He should not talk in a rude manner, I am not working under him. Take action against him. He shouldn't tlak with ladies like that.

ATM ID: CUB01304

Not proper loading of cash.. Atm belongs city union bank kangayam branch.. Atm watchman also not well educated to handle this atm.. No other atm is nearby around 5km radius.. So please look after.. As a customer of city union i deeply condemn this act of negligence by bank.. So please take care immediate action. It is one of the busiest patrol bunk in that area

I am vinoth. I booked train ticket through uts app. And made the payment through freecharge. Amount was deducted from my account but the tickets were not booked. So i request you to credit back the amount to my account. The amount deducted was rs.80. I asked the uts customer care they told tickets will not be booked so ask your bank about my deducted amount.

Thank you city union bank still i could not received 1100 rupees. My transaction fail at arupukkottai atm wdl: cubf1789 aruppukottai virudhunagar tnin:21/04/2019 and i could not received message but amount deducted from my account when i am trying to take money from canada bank atm. The transaction got declined but later i got a message that the amount was deducted from my account. I would like that you will that you look into this issue and make sure i get the refund. Please look into this issue soon

Respected manager i have a cub account acc no:[protected]. I went to an atm to withdraw money atm wdl:00809010. O. B. S aruppukottai 2 aruppukottai tnin:21/04/2019. Atm wdl:00809012. O. B. S aruppukottai 3 aruppukottai tnin:21/04/2019 atm wdl:tmb03801 virudhunagar virudhunagar tnin:21/04/2019 atm wdl:tmb0380825 vnr main rd virudhunagar tnin:21/04/2019. Atm wdl: cubf1789 aruppukottai virudhunagar tnin:21/04/2019 atm wdl:cubf1789 aruppukottai virudhunagar tnin:2/04/2019. The transaction got declined but later i got a message that the amount was deducted from my account. I would like that you will that you look into this issue and make sure i get the refund. Please look into this issue asap

Dear Sir/ Madam,

On 17-April-2019 I paid my college exam fees via phonepe. Amount debited from my account, but payment failure. So I communicate with Phonepe customer care they advise to communicate bank. And they advise to chargeback within 60 days.

Transaction details Below:

Transfer Reason : Alagappa DDE exam fees
Amount : 2850 INR
Pay Through: Phonepe
Paid To : [protected]@hdfcbank
UTR:[protected]
Transaction Id : HDF4CB39D8207CA4468958DEFEDB79

Respected sir /madam,

Iam name is miss. Thaduri srilatha im account holder of state bank of india account no; [protected] in venkatapuram branch in secundrabad. Last month 28/03/2019 due to some urgent i wanted to transfer 1, 50, 000=00 to city union bank khammam branch account holder rangapuram naresh account no.[protected], ifsc no: ciub000265. But i written wrong account no.[protected], after some 20 minits i realised i did mistake, then i informed to bank, bank also reserved that money since that time iam requisting to them refund my money but there are not responding.
My phone no :[protected]

Please sir/madam help to me, thank you...

I have a cub account
Acc no. : sb-[protected]

I went to an atm to withdraw money
Atm wdl:rd161201-fbl-perungudi kancheepuram tnin: on 15-apr-2019

The transaction got declined but later i got a message that the amount was deducted from my account.

I would like that you look into this issue and make sure i get the refund.
Please look into this issue asap.

On February 22nd I send to an amount of rs.150, rs.38576, rs.2925 for the account number i.e [protected] ifsc code is UTIB0000486 nanganallur.. Here I done an mistake on account no on my mobile bank beneficiary.. But it doesn't show an error while transfer the amount.We complained on cub but they didn't any responses till the day. Please let me know what have to do further to get my transferred amount and give the solution for that.

Sir/madam,
I'm spanesh s from dharmavaram, ap. I've transacted some amount through phonepe but the transaction was failed and amount was debited. The transaction was done on 1st april but still it was not refunded. I was contacted to phonepe care they notified me that the they credited the amount to my account it was bank problem ask to them so im raising a complaint against you. Please resolve it as soon as possible.
Thanking you
S spanesh

Respected mr. Manager,

My name is k. Thanalakshmi and i am a customer at your bank. On 06.04.19 i went to your atm located at puthiyamputhur

I have a checking account and the account number is [protected]. I used my atm card, and the number is [protected].

I successfully inserted my card and requested a withdrawal of rs. 1000. However, something went wrong during the transaction and i received neither my money nor my card. I was also not given a receipt of any kind. The machine is clearly malfunctioning.

When i went home and checked my account, i found that the full amount of requested funds had been debited from my account.

Please refund the full amount of rs. 1000 to my account and return or replace my atm card as soon as possible. Thank you.

With regards,

K. Thanalakshmi.

Bank service is very poor. Staff are very less to attend customers. When the croud is less also they are not attending customers. Bank service is very poor. Staff are very less to attend customers. When the croud is less also they are not attending customers. Bank service is very poor. Staff are very less to attend customers. When the croud is less also they are not attending customers.

I have used a indian bank atm, near sjt, vit university, vellore, tamilnadu to debit an amount of rs.1000. I was shown temporarily not available to dispense cash but my account was debited with 1000 rs and i got the message. Debit card number [protected]. My card was also locked in and was released after a very long time.
It also took very long to get processed and the next customer who have used thier card have got the message no cash.

Hi,
This is preethivardhana. Pfb the account details.
Preethivardhana s
[protected]
Ifsc code ciub0000377
I made an online transaction for the amount 1773/- on 24th march 9.09 pm. Towards to onl jewel angadi india pvt ltd. Money got deducted from my account.
And i would like to know the status of my transaction. If the transaction is effected on the other end, kindly let me know the reference number. If not, revert the money back into my account. Kindly reply asap.
Thanks and regards,
Preethivardhana