City Union Bank Complaints & Reviews

Money has been sent to wrong account

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Address: Coimbatore

I sent money wrong a/c my a/c number [protected] Your a/c no. XXXXXXXX3117 is debited for Rs.500.00 on[protected] and credited to a/c no. XXXXXXXX2063 (UPI Ref no[protected]

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I want to refund in my sbi online payment

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Dec 04, 2020

Updated by Ra Ki I want to refund my online payment

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Address: 4/9a uchimahali Amman coil street, Aloor 629801

At my last transaction money has been credited from my account but not delivered in atm machine

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I’m Jayendran Arumugam. My Dad (Mr.Arumugam) Account number is: [protected]

Card number: 5253 80 ***** 2982

We recently used our card to purchase goods after swiped our card the money amount of Rs.649 has been debited twice on 19/11/2020. But from the merchant's side, the amount got declined. Here is our POS number: 99274854 the same POS number got debited twice the amount of Rs.649.

The details from the merchant side are also attached in this mail.

We already raised this complaint in the Cub grievance Level 1 and sent an email to [protected]@cityunionbank.com, [protected]@cityunionbank.in, [protected]@cityunionbank.in. But no response

We already passed 1 week and no response of money to be credited back to us. Please do the help urgently for us.

Oct 8, 2023

Complaint marked as Resolved

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I tried to withdraw a sum of rupees thousand from my account, though the amount is debited I was not able to get the amount in atm.

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I ve ordered few things in Amazon for RS 515 .75 amt has been debited from my cub ac also later date order has been cancelled after my refund has been intiated by Amazon also money has not been refunded by city union bank... I LL send d RRN[protected]
AMT -515. 75

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Nov 16, 2020

Updated by nahid jaffar I ve ordered few things in Amazon for RS 515 .75 amt has been debited from my cub ac also later date order has been cancelled after my refund has been intiated by Amazon also money has not been refunded by city union bank... I LL send d RRN[protected]
AMT -515. 75

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nahid jaffar

Nov 16, 2020

Dey have nt contacted yet

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I A Gowri account Holder salary account [protected] branch tambaram. I got refund from amazon shopping of Rs 579 on 31 Oct 2020. But till date Rs 579 is not credited to my account.
When I contacted amazon they told to contact bank for the refund . kindly look into the matter and credit the amount Rs 579 as soon as possible.

I attach the screenshot of refund message of Amazon .

Thanks
Gowri A

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RevathiP

Dec 22, 2020

I pudiyaveedu Revathi holder savings account(protected) branch poothandhalam . I recived a refund in Amazon shopping for 2 items i cancelled which are 799 and 799 on 12 dec 2020 but till date didn't them to my bank account .
When i contacted amazon they asked me to contact bank customer care .please slove this issue and credit the total amount of 1600 in to my account as soon as possible .
I attached the screenshot of refund information.
Thanks
Pudiyaveedu Revathi

Amazon shopping refund amount not credited - Comment #3778720 - Image #0

Amazon shopping refund amount not credited - Comment #3778720 - Image #1

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Address: muthuve chits p ltd, pollachi

I didnt get otp. for the past one week it comes very late. but today even after 30 minutes i didnt get otp

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Address: Acs medical college, Velapanchavadi

On May 20 th, I made a transaction of Rs 5000, upi transaction. Unfortunately the account number was wrong and sent to wrong person.I contact maduravoyal branch of cub. I made a complaint . Still now no response. I want my money back .please do help .

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I have ordered a product form mi website and cancelled the product and I got the message that your refund has been processed and told me wait for 3 working days 31/10/2020-04/11/2020 . The amount has not been credited in my bank account till now so I contacted the customer support and they provided me the ARN number- 75105170306003364506545 and asked me to contact the respective bank
Account number-[protected]
Debit card transaction please help me in credit of my refund amount

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Address: Crescent complex SANNANALLUR. Nagai main road

Im not able to withdraw money from your ATM . No cash

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Address: 32 100 feet road, Nadesan nager, pondy 5

Dear sir/ Madam,

I am sambathkumar. S, living at 32 100 feet road, Nadesan nager, 605005.

Today morning nearly 8 o'clock I used the ATM machine in the same address at Nadesan Nagar, pondicherry. To drop cash.

Asked for Pin number, then amount, I entered Rs 10, 000. While machine was counting the money suddenly atm machine got shutdown without power.

The money is deducted from my TRANSWISE account.

What is the procedure to get back my money? Can I raise complaint in police?

Kindly let me the procedure.

Thanks
Sambathkumar. S

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Sambathcc

Oct 30, 2020

I added my debited account screenshot

Can't take cash after provided all info at ATM in Nadesan nager, pondy. - Comment #3756199 - Image #0

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Address: Trichy main road palladam

I have submitted request letter and required details in bank to activate my freezed account but there is no process yet.

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A sum of Rs. 793 was deducted but the transaction was failed. I was trying to pay this sum to Hotel Manoj Bhavan on 26th October 2020.

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Address: Neyveli

My name is Harish and I had ordered 2 products of 368 of RS.Amount mouse and keyboard in Amazon on (3/10/2020) and after (8/10/2020) I returned this order due to personal reason. And on (13/10/2020)
Amazon initiated the amount to my bank account but I still didn't get the money. Amazon sent this reference number
[protected],[protected] and told me to fill charge dispute form but city union bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My account number is [protected].
Thanks you

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RevenHarish

Oct 23, 2020

Please refund my money please, how long I can wait

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On 17/10/2020, I tried to recharge my mobile number [protected] for Rs.698 through Airtel online recharge mode.The amount Rs.698 was debited from my account towards Bharti Airtel Ltd but recharge was unsucessful.The amount has not been credited to my account.I request you to kindly take necessary action.

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Address: Chennai

Hello
I have booked my flight tickets using ixigo and the ticket is not booked on 21st September or 22 September 2020 and the ticket wasn't booked and contacted ixigo for the refund and they have done their process and my money is still not refunded it's been more than 20 days can you do the refund process and kindly do the refund process ASAP

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Respected Sir/Madam.
I am Karuppu Raja N from Madurai. I paid Rs.5000 for TNEA Engineering counselling through online banking. But It shows transaction status is failed. But Rs.5000 is deducted from my account. I also contacted TNEA officials, They said "we didn't received amount from your account. It may be some transaction failure, contact your bank."

I also paid amount through DD after got this failure.Because today...

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வணக்கம் நான் ஒரு மாற்றுத்திறனாளி தங்களது நன்னிலம் கிளையில் வங்கி கணக்கு வைத்துள்ளேன் ECS முலம் கடன் தொகை செலுத்தி வந்தேன் COVIT 19 இப்போது இருப்பது நாள் கடன் தொகையை செலுத்த 6மாதம் RBI அவகாசம் அளித்துள்ளது அதனை மிறி தங்களது வங்கி எனது வங்கி கணக்கில் இருந்தது 1.6.2020 அன்று ரூபாய் 177 ஐ ஆறு முறை எனது கணக்கில் இருந்தது எடுத்துள்ளனர் அதனை திரும்ப தருவதற்கு தாங்கள் ஆவனம் செய்யும் படி மிகவும் தாழ்மையுடன் கேட்டுக்கொள்கிறேன்

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City Union Bank Complaints & Reviews

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City Union Bank reviews & complaints page 6

I sent money to wrong account

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ATM cell

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Refund complaint

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Transfer error

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Failed Transaction money not able to get back

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False ATM withdrawal

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Amt to be refund

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Amazon shopping refund amount not credited

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Otp

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Transaction issue

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Refund did not reflect in my account

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Atm not open

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Can't take cash after provided all info at ATM in Nadesan nager, pondy.

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Regarding activating my freezed account

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Amount deducted but transaction was unsuccessful

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Refund issue

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Payment-Refund-reg

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Ticket Booking

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Amount debited from my account but not credited to other's account

Bank charges related

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