City Union Bank Complaints & Reviews

My account number is cub 983858 delhi karolbagh branch. Day before yesterday i lost my mobile in a function and my phone pe account was compromiced with the password stored in notes. Someone had misused my account and there is a theft (Transfer) of rs. 1000 to an another account named arunpandiyaraj b with phonepe account/phone number [protected] (May be as a trial transaction). Since i found my mobile was missing and alerted everyone locking the entrance, the theif had put my mobile in bathroom and i found it by searching. Later by yesterday i came to know about the theft of money in my accountbthrough message and phonepe history. Please do help me to revert the transaction with transaction number is p1911011119309387615398. Please revert my money and take necessary action against this thief named arunpandiyaraj b (With phonepe account number [protected])

I am y venkateswarlu having account number .[protected] in Ongole Branch, Andhra Pradesh. And I withdraw amount of RS 20000/-on 24.10.2019 in Guntur ICICI bank ATM, Old club Road, Veena Hospital, and Debited in my account 30000/- instead of 20000/- please Solve my problem as early as possible .

Thanking you
I venkateswarlu
Ph.[protected]

Sir... Today morning 9 o clock.. Withdraw 3000 on laxmi vilas bank atm.. Kumbakonam road..

Savings no xxxxxxxx30 debited with inr 3000.00 towards to atm wdl:[protected]panrutti cdm panruti tnin: on 26-oct-2019. Avl bal 6024.19

But not collect money.. Not open the money chamber..
Not credited sofor
Please consider my candidature...
Try return my money...
I hope city union bank alwasy

Respected sir
Today 16.10.2019 just now 9.25pm I used to CUB ATM card to sate bank of India thiruvarur branch. Than I insert to ATM card then I put my pin number then do other process, then last minute ATM says time out but I am not taking Rs 5000. But coming SMS from SBI ATM withdrawal Rs 5000. I am suddenly go to check cub ATM to thiruvarur main branch, but that cub bank ATM says insufficient Balance. I am very shocked. I could not received my amount 5000. So please verify and please take my complaint and please give to return my amount.

I have booked train ticket via my phone pay app. The amount has been credited from my bank account but in Irctc booking app it's showing payment dues from Bank end and the train has already left. The transaction ID is P1910151457581339082936 . Please get me the money back. I didn't even get in the train and also money has been debited. Please check with the attached picture to know detailed

Sir /madam
I have money transfer online in net banking on union bank of india at 12.10.2019 amount rs.500 wrong transfer benificiry account number sb-[protected] and
Correct account number sb -[protected]. I would send to request letter through union bank of india bank to ram nagar branch city union bank. Please retrieve the money
Thanks

I am srinivasan from chengalpattu. Yesterday 05/10/2019 i go to tmb atm in porur. The transaction progress is failed but amount is debited in my account. I am very stressed due to this problem. Please take necessary action for this inconvenience and return back my debited money soon.
With regards
Srinivasan
Email id :[protected]@yahoo.com

We have transferred Rs.43748/-- on 02.10.2019 to Tamilnadu Text book corporation account through their payment gateway. the amount was debited my account and their report says that payment failed. so we are unable to generate invoice and not received books.if they didnt get the payment that must be return to our account.
we have contacted your branch regarding this they are not responding .
Kindly take necessary step to return the amount

regards
Umashankar .

I tried to do 3 transactions on 29.09.2019 (Around 2.00 am) to recharge my mobile. All the 3 transactions ended in failure with rs.436 (149+149+138) debited from my account. I did not get my money back yet. Please credit my debited money back to my account ([protected]) as soon as possible.

Account no : [protected]
Amount : rs.436
Date of transaction : 29.09.2019

I tried to transaction between my city union bank accoubt to https://www.ecwid.com this site for my business site upgrade
But i received one message your
Your card could not be charged
Error: transaction not allowed. Your bank is declining the transaction for unspecified reasons, possibly due to an issue with the card itself. You will need to contact your bank.

Dear sir/madam,
I have an account in cub thirumalaisamudram. And i have requested to change that account into salary account. I have submitted the form for change request and it has been more than 3months i didn't get any information about the account. I am mentioning the account details below kindly do the needful as soon as possible.

Account number:[protected]
Branch code:528

Respected Sir/Madam,

Today(18-Sep-2019) I got call from the one of citybank representative about promoting the products credit cards and LOAN. I don't want to receive these type of calls and i am expressing same from last three days. With harsh conversation they have used the word "bloody ###". I have got call from the number: [protected]. This is very bad. Also why we have to received these type of calls and answer to these people.

I have been working as an advocate in chennai high court madurai bench and also in courts in and around the my native district of pudukkottai and other districts for the last 20 years.in these circumstances, my wife (Main applicant) and i (Co-applicant) applied for a housing loan in your bank to purchase a house in pudukkottai. The loan was sanctioned by your bank, after submitting required documents, in loan account no.[protected]. On 22/09/2010 an amount of rs.15, 00, 000/- was sanctioned to us under swayam [protected]@10 scheme as housing loan. During that time the bank officer in charge told that an amount of rs.19, 825/- should be paid for 120 months and that will be enough.in addition to this a base rate interest at 8.50% and 1.50% was levied as interest amount for above said sanctioned loan per year. A time limit of two months were given to pay the loan amount, i. E., from december 2010 under the scheme within completion of every month. I paid the monthly payable dues amount of rs.19, 825/-, rs.19, 900/- in december 2010 and rs.20, 000/- in forth coming months. After paying my dues amount for the past three years after loan sanctioned, on 26.12.2013 a fine arrear adjustment interest was levied till 27.11.2014 without even informing us and your bank received extra penalty, interest etc., from us than the one said initially, which i got to know after checking the bank loan statement. When i came in person to your bank to enquire about the extra interest amount charged in the name of fine interest and arrear interest, i was told that i should pay the due amount within 23rd of every month which was totally contradictory to what was said to us during the sanctioning of the housing loan. After that, with no option at hand i started paying subsequently the due amount of rs.20, 000/- within 23rd of every month through net banking from my indian bank account and sometimes as cash whenever your bank denied net banking transfers.
Accordingly, i have been paying my loan due amount properly with interest for 102 months from december 2010 to may 2019. Having only 18 more months to pay back the loan amount completely i got to know after checking the loan balance statement of our loan from your bank that i have paid rs.20, 000/- more than what you have said for 102 months out of 120 months. I have to pay only rs.19, 825/- per month for the rest 18 months from june 2019 which will amount to rs.3, 56, 580/- in total. But to my shock when i got the loan balance statement on 17.06.2019, it was mentioned that i will have to pay rs.5, 79, 284/- i. E., an extra amount of rs.2, 22, 434/- even after completion of 108 months till 31.05.2019.

Apart from this, when loan was sanctioned to us an interest rate of 8.50%+1.50% added to 10% was decided as the total interest amount. But after that without even informing the interest rate was increased to 11.50% was levied as interest and your bank statement confirms that we have been paying due amount according to this increased interest rate of which we weren’t informed from which date loan interest was increased to 11.50%. Thus we have been put into a great shock and faced huge mental agony due to this.

According to a rbi notification interest rates has been reduced for housing loan for the past 7 years, but, the same wasn’t applied in our case in addition to not adhering to the rbi notification with regard to our housing loan, an additional interest rate of 1.50% was added to already existing 10% interest amount.in addition to this, interest in the name of fine interest and arrear interest were also added that paved a way for your bank to receive extra amount from us than we were supposed to pay. My wife also receives frequent phone calls from your bank saying that gift has been awarded as she is a vip customer, but, no such gift was given so far. Because of this, every single time we just get fooled by your bank.
So, i would ask your bank :

1. To cancel the wrongly calculated interest rate on our housing loan amount.

2. To cancel the fine interest and arrear interest charged extra quoting that due amount should be paid within 23rd of every month, of which we were neither informed nor were we aware of such activities of your bank.

3. The extra interest amount charged and received in contradiction to the loan sanction letter, agreement and rbi rules.

4. To calculate the pending due amount to be paid by me correctly for the rest 18 months in which in the month of june 2019 rs.19, 823/- was credited in the said loan account.

I assure your bank that i will be paying the due amount properly like the way i have paid all these months. I would ask your bank to consider all the above and help us in paying back the actual due amount that i am supposed to pay and also to give us back the house related document in my wife’s name after the completion of our payment.

Dear sir,
I am a bsnl pensioner having my pension account with account no. Sb-pen [protected] at head post office, kumbakonam. My opening balance today in my pension account is rs. 23, 363-40. Today, at about 08 25 am, i did my withdrawal of rs. 10, 000/= through cub cdm/atm machine with id cub01785 at cub, sakkottai branch (Atm ref. No.[protected] through my postal atm card). But to my surprise, i got an acknowledgement receipt from the above atm that that my transaction amount is rs. 10, 000/= and available balance is rs. 3, 363.40 instead of rs.13, 363.40. When checked through the mini statement got through a co-existing atm at sakkottai branch that an amount of rs.10, 000 is drawn two times which is not true. Subsequently i received messages from indian postal bank one at 08 44 am showing my closing my balance as rs.13, 363.40 and another at 08 46 am showing my closing my balance as rs. 3, 363.40. However, i hereby swear in the name of god that i did physically a withdrawal of rs. 10, 000 only (4 x rs. 2000 notes & 4 x rs. 500 notes). Hence i earnestly request your goodness to kindly look into the case immediately and initiate necessary action so that the loss of rs.10, 000 occurred to me through my withdrawal from your cdm/atm machine at sakkottai branch be compensated. I am also a customer of your branch with sb account no.[protected].
Regards,
D. Rajagopalan, 1557, sudharsan nagar, sakkottai post, kumbakonam 612 401. (My mobile no.[protected] &[protected]

I made a transaction on my paytm wallet of rs2000. But the money was not credited into my wallet and deducted from my bank account, first i followed paytm for the money but they said that there is an issue with your bank
As they have not recieved any money into my wallet, pls look into this on prority.
An immediate revert would be highly appreciated.

Hello sar mera bank account city union bank पंचमुखा ka puliya ke pass hai
Mera naam निखिल माली hai mera mobile number[protected] hai
इस बैंक में निशा मैडम है जो हमारे साथ बदतमीजी से बात करती है और हमारी बात हमारी कंप्लेंट का सही से जवाब भी नहीं देती
और टालमटोल करके हमारी बात को avoid करती हैं कृपया करके head bank branch se उचित कार्रवाई करवाएं
जिनसे नेक्स्ट टाइम किसी भी कस्टमर केयर को कोई प्रॉब्लम ना हो
Please help me

Hi sir today i m a cash withdrawal of Rs.300 at CUBFI542 ATM on[protected]:21:16 but two notes are teared, notes serial number here 5AQ 389434 and 4AC 2658j7. this my transaction reference No is[protected].

i kindly request your help to refund my money into my account. Please help me in this regard.

this my account details

[protected]
ifsc code KKBK0000564

note:
how to put this type of notes in atm sir .

Respected sir/ madam,
I am salary account holder in idfc first bankname is paramasivam arumugam
Account number :[protected]
Ifsc : idfb0080102
Micr code :[protected]
(2.08.2019). I was using cub bank atm located at navalur chennai
Atm id :cub01450
Branch :navalur 2-kanchipuram
At around 06:30 pm to withdraw rs. 300 from my account. But atm display show cloud not process error and i could not receive any money or receipt, but i received a message on my mobile that rs. 300 has been withdrawn.in reality, i had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of rs. 300.
Kindly do the needful as soon as possible.

Thanks you..
My mobile number is :[protected]
Mail id :parama96. [protected]@gmail.com

I have city union bank savings account with mayiladuthurai branch. My atm card looks like expired and not allowing me to withdraw cash. So i went upto the cub branch in vengaivasal to withdraw cash using withdrawal form since i'm staying in vengaivasal currently. But the manager refused to withdraw cash since my home branch is different and i don't have cheque book right now. I would like to know if i have the account in different branch, am i not allowed to withdraw cash for emergency from different branch using withdrawal form.
Again i confirm i know i can use debit card and cheque book to withdraw but i don't have any of them right now. I only have the passbook and i'm not able to withdraw any cash. Expecting your prompt response on this issue asap.

Thanks,

I'd bought a product worth 24k in amazon and since the product was damaged i asked for a refund. Amazon processed my refund on 7/8/2019. I was told that the amount should reflect in my account within 3 days max. I mailed cub with my refund reference number several times in this past few days and i'm neither getting a response through mail or call, the lines are mostly down. This complaint is registered on 18/7/2019. Kindly take action at the earliest.