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Clarks Complaints & Reviews

www.clarks.in

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Updated: May 30, 2023

Complaints 173

Resolved

13

Unresolved

160

Bad 😕 It seems that Clarks has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Delayed shipment

Refund not issued

Shoes returned but refund still not issued, no response from Clark's on mail

Diabetic shoe order not received

Most useful reviews

Return of Shoes still not initiated even after 1 month

Fraud - Non DELIVERY, No REFUND of payment, Ticket No:680857637329

Difficult to return my product.

deteriorated quality

Shoes ordered but never delivered

Clarks reviews & complaints page 3

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Address: Greater Noida

Purchased 2 pairs from clarks store DLF mall of india noida, store no 4524 on 6 dec 2021. Both are defective. Sent mails and reminders to clarks. The backend has sent mail to store keeping me in CC and asked to help customer and exchange the product. But store has blatantly ignored the request. No contact or effort made so far.
Shacre II run Black shoes and beeswax shoes of same model.
Tax invoice No [protected]...

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Address: A/202, Second Floor, Fulcrum, Sahar Road, Andheri East, Next to Hotel Hyatt Regency, Mumbai – 400099, India

I had ordered shoes from clarks india which oversized .for all other brands my shoes size is 11, so i ordered 11 sized shoes but they are very loose so i asked them to exchange or refund but they are unresponsive, i am very disappointed....

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Madam/Dear Sir,

Please refer to the telecon held with undersigned. In this regard, this is to submit that I ordered a pair of shoes bearing Order ID FY61A0F84301314C025F. This shoes does have following issues:

1. The size of the shoes is 1 large
2. Shoes are not properly polished. It seems that the shoes are used.
3. The par does not match with the product shown online.

I therefore...

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Dear sir /madam as I got a damaged product against Order ID FY619B83B001B59BBA72, kindly guide me the process to return the product ASAP......

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Address: Clark's.in

Please note the order no. : FYND[protected]. Against this I have returned the below items on 14th Nov'21, but the amount is not yet credited to my account.

Banbury Slip Black Leather - Rs. 5399.10
UnVoyage Lace Navy Leather - Rs.3239.10

I have not yet received the amount till now....

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I received my order on 1 Dec order id - FY61A25D9F01427883BF .There is no return and refund option on there website they said that there is a return option on myorders page but there is no option . They do not reply to mails and phone calls ....

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I have taken one pair of shoes from Clarks and have worn them only once. Shoes Sole Complete crumpled. Please Take Appropriate Action And Replace My Shoes....

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Dear Sir,
I purchase a Clark’s shoe from DLF Mall of India. The shoe was bought vide bill 5143905 date 11 Sep 21. The shoe sole of right foot is coming out due to poor quality. It is disheartening to purchase a reputed brand shoe with such poor quality control. I have returned my shoe to the Clark’s shop today. I will request you to kindly looked into the matter and would request for a replacement of the shoe.
Looking...

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I ordered two pair of shoes from clarks.in and the status has been "Order received" status. They never delivered the product. I paid Rs 5398 for my order. They didn't respond to my email and later blocked my email id. The customer care no is also useless as they never picks call.
I even sent request to them later to cancel my order but again didn't get any response from them...

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Address: kallukalam jewllers masjid junction pathanamthitta

I have return the product but i have not get my money back through please do the needful...

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I have prepaid ordered 2 pair of shoes from Clark’s and wanted to change the address and I need to travel. Have been calling the customer care toll free number since 6 days now and there is NO RESPONSE.
I have cancelled one of these orders but am concerned about my money back given the no response and the type of complaints. The cane elation has been rejected by Clark’s....

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Address: Www.clarks.in

Website: Www.Clarks.in

Order[protected]. Rs 3599
They sent size 9 for a order of size 7.
Returned.

Over 10 days, no refund. From many fb reviews looks like its a standard pattern . Is it a fake site cheating people?...

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I bought clarks leather shoes from amazone but now i dnt have bill of the product . but my shoes are worn and torn now so i requested to repair it plz help me....

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I requested return on 19/08/21 and was picked by your courier partner on 21/08/21.
Your online shop shows refund initiated on 21/08/21 however still not received for more than 30days .

Plus, No response from customer care center number and mail...

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Address: New Rajendra Nagar, Rishabh Regency, India

Dear sir/mam

Despite being a regular customer at your store, your renowned outlet in Raipur (Magneto Mall) has failed to take accountability.

I bought a shoe, and within few days due to contact with rainwater it got wet and its color faded from bright pink to black. While purchasing the shoes no one was informed about their condition i.e it's not waterproof. It's awful to see its material getting deteriorated....

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Address: New delhi

Clarks india has not responded neither via mail or telephone over my queries on details of item purchased on 5 sept 2021. I had marked for order cancellation but was refused the same. Now even after 10 days they still have not sent the product nor provided any information on dispatch. This is a clear case of professional misconduct....

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Address: Vill- Anandanagar,P.O- Aranghata,P.S- Taherpur,Dist- Nadia

I return one Clarks shoe on 1st september.But my refund amount till now not credited into my bank account....

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It’s been 5 days my order has been returned I didn’t get any notifications with respect to the order collected or any refund related notifications I am calling since 3 days on the customer care number not even once the call has been picked I have done 2 emails in the email ID provided none of the emails have been replied...

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I had ordered two pair of clarka slippers. however the product quality was very bad and heavy like hell. so i immediatley returned the product.
i was in impression that the ampunt would be refunded but sadly no. the customer service email never responds.
neither their customer care number works.
my order details are as below:Order NO:[protected]
i had sent more than enough reminders no response till now....

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I had returned a product of Clark's but I have not received the refund, they kept saying it will reach in 2 days, but to no avail. They have replied in mail I will receive funds in 10 days it's been more than 20 days but no refund yet...

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