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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 100

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S
Siju Louis
from Kollam, Kerala
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18020572038

Address:Thrissur, Kerala, 680005
Website:www.cleartrip.com

Trip id : [protected]

The flight g8 652 is non-op and hence cleartrip wanted to cancel this and refund.. Ad it has happened due flight not operating, the onus for getting a full refund is imminent.. Cleartrip says that they will charge 410 rupees as convenience!!! Its abolsutely insane.. The booking says convenience fee is 200.. That too if i cancel on my wish!!!

They are very callous for refunds.. This is the...
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R
Reshma Rasheed
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refund not received

Address:Kollam, Kerala, 683110

My name is reshma rasheed my trip id is[protected]. Its been 2 weeks we are waiting for the refund. We have to get our money back. Its been 2 weeks we are calling them and asking for refund and they are giving unnecessary excuses. We wont be booking any tickets via clear trip because their customer service is very bad.
We dont want to purchase anything from cleartrip hence we required our money back....
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V
vittalraoks
from Bengaluru, Karnataka
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grievance for postponement trip id 180310319544 and 180310340052

Address:Bangalore, Karnataka, 560005

Sub : postponement travel ticket booked in advance.
With reference to the above, I would like to inform you as under :
This is to bring to your notice that on 10/03/2018, I Vittal Rao KS, had booked round trip through clear trip ID[protected] Bangalore to Hyderabad on 21st March 208 and Hyderabad Bangalore on 25th March 2008 vide Airline PNR/Ticket D6IYTZ, LNQ8UJ.
Also another ticket Hyderabad Bangalore for my wife...
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G
ganesh badam
from Kanchipuram, Tamil Nadu
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coupon not working

Address:Chennai, Tamil Nadu

Sir
I have received one clear trip coupen from cleartrip through sbi card
Coupen no (Voucher e code) [protected] and pin no.758329. So many times i tried and failed to book train ticket and flight also.
This is second time. Previous year also i received and failed to book tickets and complaints not resolved my problem that coupon expired. Same problem arises this year. I felt very unhappy experience with cleartrip....
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A
Anjus2455
from Mumbai, Maharashtra
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booking wrong flights

Address:Mumbai City, Maharashtra

I had checked on ur site at around 19.15 n booked a ticket for 4 pax from barcelona to zurich on brussels air after booking i have got the ticket to basel instead of zurich i have been trying to contact customer service but not been able to do so till midnight and then they looked into it n told me to call after 10 in the morning!! I had taken a screen shot of the flight that i wanted to book n sent it to my daughter for booking. I am sending...
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N
nripendra narayan Singh
from Patna, Bihar
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change of flight

Address:Mumbai City, Maharashtra, 400011

I am a regular customer of Cleartrip, recently I booked a ticket
Of Delhi- Patna round trip, everything seems to work fine till I pay the said amount, once payment is done and got the message from bank of my successful payment, I got the message from Cleartrip
that my payment of trip I’d [protected] failed and within 5 mints got message that your trip I’d [protected] booking is confirmed.Now I have contacted the executive...
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M
mendu@munni
from Agra, Uttar Pradesh
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my booking date was changed...

Website:www.cleartrip.com

I made a round trip booking of flight on 19th march 2018 for 4 adults (Kolkata to guwahati). The trip was scheduled for 06/04/2018 and returning was on 11/04/2018. But when i got the confirmation for the tickets along with the pnr no. The departure date changed from 11/04/2018 to 11/05/2018. I have got no clue pertaining to how the dates have changed??? Please help me to resolve the matter on an earliest basis...

My trip i....
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A
anil.ranka2000
from Kota, Rajasthan
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ref to the online ticket booked id: 180318161296.

Address:Jaipur, Rajasthan, 302019
Website:Cleartrip

Pls note hat i had booked a ticket for 4 travellers from jaipur to chennai (17th apr18) and return on 22 apr 2018 on the same sector.
While booking i was shared on an amount of rs. 35972 while the amount which i ended up paying is rs. 37612.00 (An extra of rs 1640.00) this is perhaps a processing/ servicing charge, which was asked while being on the net banking page.
Why this charge of rs 410 per person (Total 1640.00) was not...
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Website:Cleartrip

Plesae see that my flisght from delhi to doha has been cancelled and an alternate flight which is not suitable for me as i have to join office has been given. The number mentioned below i called but there is no help. The girl who took the call promised call back but nothing came through.

I want a flight to be provided which allows me to join my office. Plesae help... My number is[protected]My previous number was 00974...
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Y
Yasir Saleem
from Chandigarh, Chandigarh
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complaint regarding booking

Address:193122

Dear sir/ madam
Very unfortunate to say that on 17th march by mistake i booked ticket for 19th march by mistake instead of 19th march i selected 19th april. Then i cancelled the ticket but your highness charged me 3700 cancellation charges. If i am saying wrong you can check the trip id [protected] the episode took just half an hour. I think your good self had choosen the right way to loot people. But you can loot only once next time...
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W
Wasif Akhtar
from Jaipur, Rajasthan
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irctc session expired while train booking, after the payment was made

Website:Cleartrip.com

I was booking a train ticket worth 1600 today and the payment was made successfully. After the payment portal, irctc login page opened for confirmation and it expired in 11 seconds. The irctc page expired and i did not receive any email or pnr regarding my trip or payment deduction. However the payment was made successfully, i had no trip status in my clear trip account.

Please refund the money as i got no ticket...
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B
brijesh katkamwar
from Mumbai, Maharashtra
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ticket confirmed and I have been forced to cancel as rates goes up

Website:www.cleartrip.com

Booked a Hotel stay for 2 nights and already been confirmed by Cleartrip (I have got the Confirmation receipt). Surpricingly after 2-3 days, got a call from them saying that rooms are sold out! To ensure the same thing, I had checked Cleartrip website and same Hotel is available for same dates.
So this is pure cheating with the customers, maybe due to rise in Hotel prices they want my bookings to be alloted to higher rates now.br...
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On 15/03/2018, i tried to book the ticket travelling from abu dhabi to madurai.
First time, i confirmed the payment and received the message stating " sorry, your payment could not be processed'
Next two times, i could not get the confirmation of the ticket after confirming payment.
Fourth time only, i was successful and got the confirmed ticket details.

When i tried to take the print out of my booking...
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S
sureshkumar k s
from Chennai, Tamil Nadu
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internet banking twice done. one transaction to be refunded.

I had made payment from my internet account on 07/03/2018 through Bank of Baroda, Kolathur which they confirmed me not received and asked me to do yet another transaction for the same trip to mumbai for Rs.9702/=.

so through SBI internet banking we paid for the same and ticket was received. trip id :[protected].

But the amount they received through Bank of Baroda was not refunded till[protected]. But as per Bank...
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M
moms
from Jaipur, Rajasthan
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overcharging by cleartrip.com

Dear sir / madam,

I booked a flight on 6th march 2018 for travel from jaipur to pune on 8th march 2018 vide trip id :[protected].
The fare shown initially was inr 5972/- which was suddenly increased to inr 6952/- on booking with the remarks "fare increased by airline".
However, in the printout of the ticket taken from the airline (Indigo, pnr : fjnn4r) website the fare shown is inr 5972/- only.
Since...
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S
satejraikar
from Mumbai, Maharashtra
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very poor service

Dear Rupesh,

CASE NO - #[protected] trip id [protected] And [protected]

This is with the reference to the following trip id [protected] And [protected] booked under the login id " [protected]@rediffmail.com "
I strongly would like to record that we have gone through an horrific experience because of careless attitude of cleartrip, more over we have also been subjected to huge financial loss not only for buying...
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J
janet sequeira
from Mumbai, Maharashtra
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reschedule booking as due to system error 02 may was selected and not 02 june

Address:Thane, Maharashtra, 421306
Website:www.cleartrip.com

Dear Team I would request you to reschedule my booking with no charges as this has happend due to clear trip system error that 02 june was not booked and 02 may date was booked also there is no alert at time of booking for dates to confirm which is important. I would request to reschedule the ticket to 02 June without any extra charges failing to which i will need to register consumer complaint.

Trip ID: [protected]
Kochi...
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K
from Pune, Maharashtra
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flight booking

Website:www.cleartrip.com

I booked a flight on cleartrip as a guest as i was in a hurry.
Later i wanted to cancel that ticket and get a refund.
I found out that for 1 ticket I will not get a refund but i cannot even access the details for the 2nd ticket.
Even for the 1st ticket when i wanted to see if i could change the flight then their website broke down and i cannot change the ticket.

For further use i will never use this website...
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Address:31952
Website:CLEARTRIP

I (Muthiullah mohamed nayeemullah) booked a flight from hyd to chennai on the 9th of march departing on the 10th and was charged rs 4087 at 16.55 on my visa card.
But received no confirmation mail or sms regarding the booking, which was on indigo 14.40 flight.
There was no pnr available and at the airport, indigo had no booking in my name.
Regret your services were highly unsatisfactory and i had to buy another ticket...
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Address:0000

I have booked chennai to dubai round trip my return trip scheduled on 4th of feb i have cancelled return ticket on 14th of jan and i got conformation mail for cancellation from cleartrip. Till date (March 12th) i didnt get not even single penny from cleartrip for cancellation. I have contacted their call center several times and they are continuously give same information and nothing is working out past week a guy from cleartrip call center...
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