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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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1860 233 9000
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349
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+91 22 4130 0300
381
234
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Mumbai
Mumbai City District
Maharashtra
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400011

ClearTrip reviews & complaints page 103

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Website:cleartrip

Trip id[protected] cancelled on 27 november and still not getting the refund back. Every time the agent gives the same excuse that the airlines is not giving refund and to wait 4 days for the call from. Spoke with more than 10 agents and 2 supervisors who promised a call back but never received a call even one time. It has being pending for 3 months and the reason is not provided why the airlines not refunding back. Already cleartrip has...
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A
Afsal4
from Ernakulam, Kerala
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money not returned

Address:Mumbai City, Maharashtra
Website:Cleartrip.com

I have purchased a train ticket from cleartrip but the booking was cancelled. So cleartrip said they will refund the full amount and said refund was processed on january 30 2018 but the money is not yet credited. I have contacted my bank they said once if the money has refunded then it will credit. Please help me to resolve this
Cleartrip trip id [protected]
Refund reference no 75260828031017856451040. Cleartrip asked me to...
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Address:New Delhi, Delhi, 110043

BOOKED REFUNDABLE AIR TICKET HAVING PNR NO. D2388V FROM DELHI TO AHMADABAD THROUGH CLEAR TRIP VIDE TRIP ID[protected] ON 25.12.2017 IN GO AIR AIRLINES FOR MY AGED MOTHER. DUE TO SOME HEALTH PROBLEM SHE HAS BEEN ADVISED TO COMPLETE REST FOR ONE MONTH . I CANCELLED THE TICKET ON[protected] .

I RECEIVED THE MAIL FROM CLEAR TRIP MENTIONING THAT FULL COST OF AIR TICKET AMOUNTING RS. 2, 588.00 WAS FORFEITED AND GARBED BY THE...
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I
Ilona Olexandrova
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poor and helpless service provider

Website:www.cleartrip.ae

By mistake my booking came on 16.02.18 instead of 15.02.18.
We were very disappointed on services from cleartrip, since directly after booking we saw that dates are wrong we called to the service providers and they couldn't help us, saying that we are sorry which was helpless. Moreover, for half an hour of my phone call they couldn't manage to advise about the charges what gonna apply towards changing of my booking dates, promised...
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R
Rafiq 234
from Jaipur, Rajasthan
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non refundable of money

I book my ticket namely Athar Hassan from Srinagar to Delhi on 15 Jan, travel date 25 Jan 18 and PNR.W9GZ6V.

But I cancelled the same ticket and confirmed from indigo customer services regarding cancellation...

Indigo customer care told that they had already refunded money to Cleartrip company and they will refund you within 3 to 5 working days.

But till date I don't got the money..
Plz...
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B
Badal Rathore Veer
from Gurgaon, Haryana
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not getting benefit of coupon code that is applied for last 3 months

Address:Rewari, Haryana, 123411

Hello
I Ramesh Kumar with cleartrip id [protected].
i have booked new delhi goa return flight on 19 th feb. 2018
when i booked than i applied a coupon code---FREESTAY--- that is success but cleartrip given me no benifit about that coupan code. No mail or sms send from the company regarding this.
i complained so many times on cleartrip customer care but they didnt giver me positive response for last 3 months.br...
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N
Nawin_Manju
from Pune, Maharashtra
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failed booking of hotel

Website:cleartrip.com

On 28.01.2018, I tried to book two rooms in Hotel Hari Darshan, Dwarka (Gujarat) for 25.03.2018 by paying advance of Rs 325/- through debit card of Central Bank of India. The booking was failed, however, Rs 325/- was deducted from my account. I again tried to book the same room from debit card of my State Bank of India Account by making full payment. This time, the booking was successful. I sent mail to Cleartrip at e-mail ID [protected]@cleartrip.com...
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M
muaz78
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flight tkt

I was searching for flight from HBE to JED on wego.com

they show me an offer of 371 SAR from cleartrip.com.. and they diverted me there..

when i filled the information and before i make the payment it the price was 371 SAR.. but when i made the payment they charge me total of 391 SAR..

i want my 20 SAR back

tirp ID:[protected]

ticket number: 381-[protected]
br...
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M
Madanmohan Goswami
from Mumbai, Maharashtra
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non confirmation of booking after payment

Address:400059
Website:Cleartrip

I have made air ticket booking for 5th feb. Through cleartrip for vistara flt no. Uk 960 from mumbai to delhi. The payment of 5087 deducted from my debit card but the booking still not confirmed. The call centre called at least 10 times and sent link for payment through my email and i did the payment on the link sent by cleartrip. Still booking not confirmed
I am mentally herassed for one hour by cleartrip.
I reserve my right...
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A
Abhik Chandra
from Hassan, Karnataka
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deduction of money without booking

On 25th Jan 2018 I tried to book Bangalore to Kolkata round trip dated on 23rd march 2018 .The booking failed but my money rupees 22806 got deducted from my account to your account . Please revert the amount at my account .Unconfirmed Booking ID[protected]. Transaction Ref. No. - IGACUDURU 3. time - 12:56 pm...
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P
Pranab296
from Nashik, Maharashtra
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booking confirmation

Address:422401

Sir i have booked flight for kolkata dt 07 may 2018 online dated 25 jan 18. From your company. My booking amt rs 11796/- has been debited from on bank account but i have not recd any confirmation from your company neither the tickets amy be due some technical network problem. Pl let me know my status. My mob no [protected] and email id [protected]@gmail.com...
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B
bankhwaldp
from Gurgaon, Haryana
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charges on air ticket booking by cleartrip

Address:New Delhi, Delhi, 110048

Dear sir/madam,
I wrote a partial complaint yesterday (25th jan, 2018).in continuation of that i am to bring to your kind notice that on another ticket for rs.3, 900.00 of my wife, following charges have been levied by cleartrip
•passenger service fee:rs. 154
• user development fee:rs. 12
• other charges:rs. 340
• gst (Airline):rs. 199
• total fare:rs. 4, 605
(Vide trip id[protected]br...
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B
bankhwaldp
from Gurgaon, Haryana
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air ticket charge

Address:New Delhi, Delhi, 110048

Dear sir/ madam,
A shorwhile ago, i purchase a ticket for my wife anjali bankhwal for kolkota to aizawl by air india flight ai-711 for 12th february, 2018, vide trip id:[protected]

Kolkata → aizawl

Mon, 12 feb 2018

Air india air india
Ai 711
Ccu13:00

Time
14:05 ajl

Mon, 12 feb 2018

Now, while cleartrip charged me rs.3,...
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S
sansur
from Chennai, Tamil Nadu
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amount debited, my ticket not booked

I have tried to book a ticket through clear trip website on 21st of january, since the amount has debited from my bank account, the ticket has not booked. I have registered a complaint on that day onwards. They contacted me and stated that the amount would be refunded within two to three working days. But still the amount has not yet refunded to my account....
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K
Kamna Aggarwal
from Delhi, Delhi
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hotel bookings

Website:cleartrip.com

Hi. I MADE A RESERVATION ON 22ND JANUARY FOR 25TH JAN. The bookings included breakfast at the time of the booking and then i was mailed an itinerary which included just the room. I immediately called the customer care abt this issue and its been two days, they haven't been able to accept their mistake and provide me with the breakfast vouchers.
This is very unprofessional of them to ask me to make the payment again for the breakfast....
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L
lal-ahmedabad
from Ahmedabad, Gujarat
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even having confirmation cleartrip don't want to give the room

Address:Ahmedabad, Gujarat, 380015

Hello,
I have a confirmed reservation from cleartrip for the room on 10th to 11th february 2018 since 6th of november 2017 so i booked it nearly 3 months before. When i called to hotel they said that they dont got any payment for my booking from cleartrip so they cant give me any confirmation. The rooms are still available at the hotel but cleartrip is telling me the rooms are not available and we cant give you the room. Finaly i...
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J
Janet Kamal
from Kotamangalam, Kerala
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booking not through though money deducted from account

Address:530017

I have booked a ticket using the visa debit card for the flight air india from vijayawada to visakhapatnam on the 22nd of january 2018 for ms. Manjula davidson. The date of journey is[protected]. The flight departure is at 18:40 hours.

The amount has been deducted from my account but i did not receive any message regarding the booking. Then i rebooked another ticket for the same destination and the booking is confirmed. Therefore...
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A
Arun Kanjiraparambil
from Chavakkad, Kerala
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cochin to abu dhabi ticket

Address:Thrissur, Kerala

Hai,
I had booked flight ticket from cochin to abudhabi (Travelling date 22-feb) on 18-jan-2017, but payment on was failed, but payment is deducted from my account. Then i called the customer care and talk to mr rohan degarding the same and he talked me since payment is failed i need to book the ticket again and payment will refund to my account within 3 days. Then i booked the ticket again. It was successful and i got confirmed ticket....
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S
sumit jinaral
from Pune, Maharashtra
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cheating in hotel booking

Address:Pune, Maharashtra, 411051
Website:ClearTrip

This is with reference to my my trip id [protected] for booking of hotel kadumane homestay from 26th jan to 28th jan 2018. I had booked this homestay basis the ratings and information avaiable on clear trip. I booked 2 tents, the information in the website stated that we will get private washrooms, however later on we realised that this information they quoted on website was completely wrong. The tents did not had private washrooms and we...
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B
bp_chawla
from Delhi, Delhi
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cheating by the cleartrip

Refer my trip id [protected] for booking of hotel holiday resort-port blair -3 rooms (One room with one extra bed) for jan-12 to jan-14, 2018.

On reaching the said hotel, no accommodation was given. The hotelier said he did not get any payment from cleartrip and did not give any confirmation to cleartrip. The sad part is that cleartrip, inspite of being fully aware of this, did not share this information and let us stand on...
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