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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 102

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P
Paru Gopalakrishnan
from Delhi, Delhi
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refund of non transacted air ticket

Address:Udupi, Karnataka, 576104
Website:www.cleartrip.com

On 16th feb at 15.52 an amount was charged to my sbi credit card account rs 9018 the transaction has not been recruited
On 16th feb at 16.01 and amount was charged to my sbi credit card account ending 8440 amounting to 6456 inr
Both together 15474 inr
There will be interest charged by the bank i want immediate refun   replace all...
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Address:Mumbai City, Maharashtra, 400061
Website:www.cleartrip.com

To come to the point, i had booked a hotel - mina international on friday i. E 16th feb 2018 through my hsbc credit card for an amount of inr 4308, however i observe that the amount is deducted from my credit card, however it reflected as payment failed at the cleartrip website.
This is really pathetic. I was asked by my bank to wait for 3 days for the refund, however it's the 4th day today and i have still not got the refund.
Kindly...
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K
Kushbu Vijayvargi
from Hyderabad, Telangana
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non-compliance with civil aviation rules

Website:www.cleartrip.com

I have booked a roundtrip for 4 members from hyderabad to kathmandu. Due to unforeseen circumstances i had to look out for cancellation of the tickets. Firstly, the cancellation policy was not clearly displayed on cleartrip as it was depicted that from hyderabad to and fro to kathmandu the cancellation charges will be rs.4700/- per head but in reality the charge was levied on each flight (Hyd to delhi and then delhi to kathmandu, kathmandu...
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Address:Coimbatore, Tamil Nadu, 641023

TRIP ID [protected] TOTAL FARE Rs. 26, 388/-

TOTAL FARE PAID VIDE NET BANKING Rs. 27988/- on 13/11/2017 vide indian bank net banking

Rs.1600/- was Collected excessively on 13/11/2017.
13/11/2017 13/11/2017 CORE BANKING DATA CENTRE WITHDRAWAL TRANSFER TECHPROCESS[protected]/Clear Trip/ TRANSFER TO[protected] 27988.00 182137.08CR
why this excess amount was collected. On hearing your side over...
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V
Vivekhanda
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bad service and our loss

Address:44459

Dear sir,

How are you?

I am cleartrip ([protected]@eim. Ae) loyal customer for many years.

I booked a flight on 23/1/2018 for my family coming from delhi to see me in dubai. It was 3 tickets under trip id no [protected] vide emirates airlines but i have realized immediately in one of passenger name one alphabet ‘h’ was missing. Its mistake to put name as shresth sethi in place of shreshth sethi....
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R
Rajneesh.upadhayay5
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refund for my trip

Address:Dehradun, Uttarakhand, 248001

Hi there,

I'd like to cancel the flight and get the refund for this trip id "[protected]" when i first try to book this flight it was showing with check-in baggage once i booked it shows that we have to pay extra for check-in baggage and now today when i checked again it is showing with baggage attached is the screenshot, secondly it was a refundable flight now when i'm trying to cancel it is showing 0 as refund, i'd like...
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R
Rubleen Sahi
from Bhopal, Madhya Pradesh
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booking error post transaction

Address:462024
Website:cleartrip.com

Hello,

I'd really like to enquire about the transaction that i just did. It shows that it isn't happening cz of irctc issues but i've received a message from cleartrip saying that the amount has been deducted! Now what is it that i'm supposed to do. And if in case the ticket isn't booked, how and when do i get my refund?

Warm regards,
Rubleen kaur sahi...
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G
ganesh121
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not received my ticket copy.

I made a booking through your clear trip site to travel to chennai ahemedabad on the 13th feb, flight sg926 and returning ahemedabad chennai 15th feb on flight sg925.
I made the ticket confirmation and made my payment through mastercard. Trans id is 568134, and bank has confirmed the transaction successfully.

But however, i havent still received the trans id and the ticket copy for my payment and ticket confirmation.br...
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Y
yashasvi0900
from Hyderabad, Telangana
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refund claim issue

Address:Hyderabad, Andhra Pradesh, 500077

I had booked a flight ticket for two persons from hyderabad to melbourne dated[protected] and sydney to hyderabad dated[protected] through cleartrip for rs 1, 69, 512/-. I had requested for cancellation of tickets as i couldnt get my visa. I was promised that i would be charged a flat amount of rs 23, 000/- towards cancellation and the balance amount i. E rs1, 46, 512/- would be refunded to me within 10 days time. But since then i have been...
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Dear team,

I had made a reservation at rajam lodge, kanchipuram, through cleartrip on 04/02/2018 - trip id [protected] - veishal singhal.

The amount of rs. 1, 359/- was paid via credit card.

However, when we reached the hotel, there were no rooms available.

I contacted cleartrip immediately, i. E, on 04/02/18 at 3.13 pm to notify of the situation and get a refund.

The...
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S
Simranjeetsingh2601
from Mumbai, Maharashtra
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unable to use gift coupon to book tickets

Address:Mumbai City, Maharashtra, 400060

I am unable to use cleartrip gift coupons worth 3000 to book air tickets... The validity of these coupons expire soon...
Can some staff from cleartrip help me use these coupons

The online booking option does not allow redemption of these coupons

It is second time in 6 months i have faced this problem...

Clear trip coupon n servicing reflects poorly on tie up of hdfc bank with clear trip...br...
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K
kollu ramesh
from Chandigarh, Chandigarh
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air ticket cancellation refund

Address:Chennai, Tamil Nadu, 600099
Website:cleartrip

Cleartrip ID:[protected]

My Flight Indigo 6E274 on 26.1.2018 ( Republic day) was cancelled by Air Lines
My refund was only Rs 589 against the full refund
Spoke Cleartrip Customer care on 26.1.18 and 1.2.18.
They have confirmed the full refund after checking with Airlines.
I have NOT received the full refund till date
For Airline related cancellations the refund should be full...Pl help...
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A
Amrex
from Bengaluru, Karnataka
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harassment against refunds for flight booking cancellation

Address:Bangalore, Karnataka
Website:cleartrip

This is my trip id[protected]. My money from bank account got instantly deducted but they could not book me a ticket. And now they say that the bank to refund my money in next 5 to 7 working days. Whoever involved in this process takes the money and they use it for a period rather than returning it instantly. For a lower middle class person any amount is big and with such kind of activities our entire day gets wasted. This is clear harassment...
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D
debashisrana72
from Kolkata, West Bengal
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refund the deducted amount

Address:Kolkata, West Bengal, 700042
Website:[email protected]

I tried to book ticket 5th feb 2018 from kolkata to guwahati on 21.02.2018, the amount 2667 deducted from debasmita mukherjee debit card but ticket not booked. I dont receive any confirm mail, trip id and confirmated ticket. I also tried to contact on toll free num bt i dont have any trip id so i m unable to lodged my complaint. My contact num is [protected]. Kindly refund my amount immediately. Please respond...
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R
rajdeep.s
from Bengaluru, Karnataka
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non refund of ticket money cancelled by airlines

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

My cleartrip id is[protected], which was booked flight from bagdogra to kolkata for jan 6th on airasia. For some unavoidable reason airasia cancelled the flight, and promissed refund to the cleartrip since i booked from cleartrip. They also put it on writing on my ticket which i have a proof.

On jan 12th, airasia confirmed me on email that they have refunded 5996/- to cleartrip, and i have email from their nodal officer to...
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I
icsachith
from Salem, Tamil Nadu
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wallet balance for subsequent booking

Website:www.cleartrip.com

I have a cleartrip wallet balance of inr.500 (Actually had 750 but 250 expired on 7th feb'18 because i could not use the wallet amount for my recent previous booking before the expiry date).

Now i am trying to book new flight ticket. But i am unable to find an option for using my wallet balance for new booking neither via website nor via app.
Please rectify/clarify.

User id: [protected]@gmail.com...
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Sir,
I am sundaraiah bodige bokked a flight ticket from hydra bad rajivghandhi international airport on 4-2-18 but the jet airways employees rejected to boarding pass to me jetkonnect7111 flight at 7:45pm in hyderabadrajivgandhi international airport due to 05 minutes late boarding pass time. I am requested so many times to jet stop but in a in. So please tefund my ticket amount....
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C
Chandran Kannur
from Noida, Uttar Pradesh
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refund against cancellation of ticket

Address:Alwar, Rajasthan, 301705

I have cancelled following air tickets but the refunds have not yet been reflected in my bank account although your site shows all these amounts have been refunded. Please look into the matter and arrange to refund the amounts at the earliest possible.

Mar
28
Wed
New delhi → goa
This trip is refunded
Trip id:[protected]
Booked on: 03/02/18
Refunded

Mar
7br...
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P
Prasanth_nair
from Ernakulam, Kerala
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support issues with trip id - 180115115912

Address:682028
Website:www.cleartrip.com

I have sent a complaint with reference to my trip id mentioned above on 29th jan and till now no action has been taken. I just got a response mail stating that the team will get back in 2 to 3 days; but even after a week and further reminder mail there is no action.

Its first of all very bad that there was false commitment from cleartrip with regards to be hotel booking, further to this there was refund commitment which is...
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S
Shravya1802
from Bengaluru, Karnataka
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no booking but amount deducted

Address:560010

On 5th feb 2018 i tried to book bangalore to pune goair g8-893 one way trip dated on 11th feb 2018. Everything was alright until the payment section.
I entered all my debit card details and an otp was generated but the transaction failed stating some error occured. The booking failed but my money rupees 4273 got deducted from my account twice. So a total of rupees 8546 was deducted. Please refund the amount to my account.
Flight...
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