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Last updated Mar 27, 2024
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India
400011

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ClearTrip reviews & complaints page 153

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S
Snehal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancelled tickets

Hi,

I have booked a hotel through Cleartrip, I want to cancel this booking, there are 15 days yet for check in ; I am not getting reply from Cleartrip on the question of refund.

They are asking me to talk to concerned hotel people and hotel management is telling to discuss with Cleartrip. Nobody is giving a firm answer.

Details are as below :

Date of booking :
date of...
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Noel Joseph
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enquiry

We booked four tickets to Andamans which cost us around 40000. Our trip was scheduled on 5th of December. Unfortunately, my father met with an accident and we will not be able to make it for the trip. Now, the Clear trip is deducting 30000 and returned 10000 which is supposed to paid as service charges and taxes. Is it legal and ethical to retain the ticket charges? If not, how can I get back the balance of the amount?...
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