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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 104

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S
swapan64
from Kolkata, West Bengal
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money deducted but ticket not booked

Address:Kolkata, West Bengal, 700033
Website:cleartrip.com

To
Cleartrip customer care,

Sub: Appl. regarding refund of money for unbooked Air-ticket, CCU-BLR (roundtrip), departing on Wed, 31 Jan 2018, Air Asia.
Dear Sir/Madam,
Myself, Mr. Swapan Kumar Sarkar, am giving information that I have tried to book air-ticket(roundtrip) for the flight, Kolkata(CCU) -Bangalore(BLR), departing on Wed 31 Jan 2018 on 20th january, 2018.
Tickets, - Air Asia(15535),...
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V
vinay1431
from Noida, Uttar Pradesh
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hotel canceled but money not refunded

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I had a booking which i made under their rewards program, so under their rewards program on their rewards program on third booking they give activity code of 1500, on sixth booking they give hotel voucher for 3500 and on 12th booking they give you flight voucher of 5000. I made my 12th booking for a hotel in lucknow and they gave me the voucher of 5000 for flight booking, but within 24 hours of making the booking the plan got changed and...
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G
Girvaan Mago
from Amritsar, Punjab
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about misguidance about flight details by cleartrip.

I have booked a connecting flight from asr to patna. Asr-new delhi (Jet airways) and delhi-patna (Go air). Jet airways was delayed that only 20 minutes gap was left to change the terminals and collect the baggage at delhi airport which is not possible in such a short time. So we cancelled the flight and they are saying that they will deduct 2900rs. As it was not at all our fault so why should we suffer financially and mentally. Neither airline...
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A
from Mumbai, Maharashtra
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wrong booking of ticket thru portal

Address:Mumbai City, Maharashtra, 400021
Website:cleartrip.com

Today i booked my ticket thru your portal thru trip id [protected] after payment i taken printout of ticket i shocked to see that tickets was booked for wrong time (Not sleeted by me) due to some glitch in your website/coding your webpage refreshed and automatically select first row flight and when i called on [protected] i was told that this is my mistake and correcting charges was quoted higher than originally booking that means zero refundbr...
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V
VikramMys
from Bengaluru, Karnataka
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booking of tickets on the website

Address:Mysore, Karnataka, 570001
Website:Cleartrip

Trip id : [protected]

Booked by vikram kumar on fri, 19 jan 2018 at 00:46 hrs

Trip id : [protected]

Booked by vikram kumar on fri, 19 jan 2018 at 00:34 hrs

I booked ticket for 3 passangers on the website. And while making payment it showed processing error and rediredted. I closed the site and booked from cleartrip and there within minutes the ticket got confirmed. Sometime later...
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A
akshi verma
from Pune, Maharashtra
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hotel booking

Address:Pune, Maharashtra, 411051
Website:cleartrip

Hi, i booked hotel from clear trip just now and selected 1 adult by mistake, i called the customer care centre and he said the booking cannot be changed from 1 adult to 2 adult even i am ready to pay extra for the person. Then they told me that the amount will be refunded and they are deducting more than 70% of the amount. This is really pathetic. I want the money back. Stop fooling people. Worst experience through cleartrip.
My request...
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P
PankajCex
from Bithur, Uttar Pradesh
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how can I talk if I don't have any trip id

Address:Meerut, Uttar Pradesh, 250005
Website:www.cleartip.com

Hi there,

I have been struggling you people because I could not save my trip ID and I got a flight booked (can be confirmed from the attached document) for which the amount had been deducted from my account and I have received no confirmation message or email. Can you please call me at +91-[protected] to discuss my issue.

regards
Pankaj Gupta...
+1 photos
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S
saju1
from Ernakulam, Kerala
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money deducted from account and flight is not booked

Address:Ernakulam, Kerala, 682301
Website:cleartrip.com

Helli,

I booked a flight from kochi to kolkata for date jan 29/2018 at 9.25 am with total amount as 8041. Money has been deducted from my account but no information regarding flight was provided to me. This site is totally fraud, i reviewed customer reviews for this site, all people have complained the same thing. Tried contacting customer care, but they are asking trip id which is necessary for them. This does not make any...
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I canceled my ticket with TripID:[protected] at Dec. 4 2017 but till now I didn't get the refund amount and only I got false promises from your ClearTrip team that they are following with airline.
I called ClearTrip call center within last month and half around 10 - 15 times and I submitted online complaints but without any real answer and same talk each time I got.
Even I spoke with some managers there but they were saying...
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N
Naveena Sundaramani
from Coimbatore, Tamil Nadu
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trip 18011372120

Address:641005
Website:cleartrip.com

Trip [protected] delayed refund of 4612 for sold out property booked on jan 13th 2018 shakthi resort, pollachi through cleartrip.com i have reported and had conversation with ferros, mayur, and finally with utham and yogesh and esculated. Its complete default on the cleartrip side and want to loot my money by just replying hotel is not refunding. None of them turned out as promised. I already called more than 10 times. Cleartrip is totally...
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R
Ranajoy Saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation for harassment

Address:Kolkata, West Bengal, 700063
Website:cleartrip.com

On 12th January i was having a confirmed booking at Sarvar Guest House Jodhpur(AC DELUXE ROOM). The hotelier denied my stay and I had been harressed by the hotelier for around 5 hours . I informed the cleartrip regarding the issue. The hotelier offered me an alternative accommodation which was substandard and I rejected the offer. I requested the Cleartrip to cancel the booking and refund the amount in my bank account which was accepted by...
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Address:411037

I booked air tkt from pune to trivendram and return today[protected] on cleartrip site at 8.49 am.
Booking id [protected]
Now i want to reschedule departure date of above tkt.
I'm trying to do this from cleartrip site, but i always receive reply "our system is temperory not working"
When contacted to cleartrips toll free no. [protected] it asks for last four digits of booking id, but after inputting them it says...
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N
Nilesh Manwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given tax invoice bill

Address:Dehradun, Uttarakhand, 248005

Dear sir,
I have received tax inovoice bill from indigo and bill generated during booking through cleartrip. Both are different and there is 500 rs extra i paid through cleartrip.
Please generate the same bill from indigo. I required for reimbursement.
Please note the details;
Booking reference: oepm7d
Numeric booking id:[protected]

Last name: manwar...
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A
alihm88
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poor corporation and action

Website:www.cleartrip.com

Good day,

I have been facing an issue and this issue is outstanding for more than a month right now. One of my flights got cancelled by the airlines and i was asking over and over again to book an alternate flight and reissue the ticket. Why such thing is taking months to happen?
Everytime i have to call and explain the same thing, got hold for 10 minutes at my cost and i got no answer other than "we will check and...
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M
Mohammed R Patanwala
from Chennai, Tamil Nadu
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making people fool with wallet cashback offer

Address:Chennai, Tamil Nadu, 600001

We booked to and fro ticket for mumbai in cleartrip app for 5 person worth rs. 23000.00 and got the cash back of 1500 in wallet. But this jan when we logged in to book ticket again we saw that wallet balance was 0 (Zero). This is how they loot people they credit 1500 while booking after a month they reverse the amount with out notifying us.

Worst experience with cleartrip....
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P
Priyanka Kanther
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unreasonable cancellation charges

Website:Cleartrip

I booked a return flight through cleartrip (Indigo) on 10th jan mrng. As per the cancellation policy of indigo, they should charge me a total of[protected] rs. For 14th jan flight and 1500 for 2nd feb return flight as per their refund charges chart based on the number of days before cancellation).

However cleartrip representative told me over call that they will charge 3000 rs one way. Means 6000 rs for cancelling the flight...
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S
som158823
from Fatehabad, Haryana
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refund of cancelled flight ticket

Address:Mumbai City, Maharashtra
Website:Clear trip

It is submitted that i booked a flight ticket from guwahati to chennai on 26 september 2017 from your site in indigo airlines with indigo pnr number y6ldnb date of travel 26 december 2017. On 21 december 2017 above said flight ticket cancelled by me, but after more than 20 days refund of the same not yet credited in my account. Please look into the matter and arrange to credit the refund on priority....
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Address:Mumbai City, Maharashtra

Today ie on 7-1-2018 at around 11 am l tried to book flight tickets through www.cleartrip.com
For
Name of passenger booked:- mrs varsha prapanna
From
1) vadodara (Bdq) to new delhi on air india's 8-20 pm flight of date[protected]
And
2) new delhi to vadodara indigo flight at 7-10 pm 0f date[protected].
Payment was made by icici credit card rs. 6742 was made through the credit card as per...
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K
Karma Hissey
from Kolkata, West Bengal
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airline flight

Cleartrip — airline ticket

1 review
Ka karma hissey on jan 6, 2018
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I had booked a one way trip ticket for passenger mr karma hissey lepcha by go-air bagdogra - guwahati on 8th january 2018.
After doing the ticket the amount of rs 1999/- is debited from my bank but due to some network problem
Had not received the tickets.
I have not been able to contact any of...
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K
Kalyan TechEtraining
from Hyderabad, Telangana
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cleartrip non refund of amount

Address:500090

I had booked a round trip ticket for passenger mr kalyan chakravarthy and mrs. Sheetal dogga than by jet airways & spice jet - hyderabad - delhi and back on 5th january 2018.
The amount of rs 12030/- is debited from my bank but i had not received the tickets and no one traveled.
I have not been able to contact any of the numbers.
I would appreciate if the amount is credited back to my account at the earliest....
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