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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 101

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S
Sabyasachi Sinha Maha Patra
from Bengaluru, Karnataka
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flight ticket has not received

Address:560095

I have made a booking on 26th jan from bangalore to kolkata and you guys are unable to find my ticket.
Transaction statement attached below along with transaction i'd 088825
Need immediate support to get my ticket.

Contact no - [protected] / [protected]
Email, sabya. [protected]@gmail.com
Preferred time to call me, 1:45 -2.30 pm

Regards,
Unahapy customer
Sabyasachi...
+1 photos
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D
dnmehta
from Mumbai, Maharashtra
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cancelled flight but not getting refunds money

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Dear sir i booked for my tround trip mumbai to nadi-auckland-mumbai
My travelling date was 23 feb 2018 from mum-nadi and on 17 mar nadi to auckland and on 25 mar 2018 from auckland to mumbai
After some days passed i got message from fiji airways that my flight for nadi to auckland is canncelled and they reshechuleed for next day.
I denie for this changes through my booking agents i. E. Cleartrip
And cleartrip...
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A
apranta
from Delhi, Delhi
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ticket cancellation by cleartrip

Address:110029
Website:www.cleartrip.com

Dear concern
I have scheduled my trip and had cut the tickets from guahati to new delhi (Trip id[protected]
. Now suddenly i receive a email that my flight has been cancelled and to reschedule icleartrip have provided an alternate option.. I have been trying to contact the customer care since yesterday evening.. The time since i have received this email but to my luck or the poor and horrible customer service of clear trip...
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B
Banumathy Kumar
from Chennai, Tamil Nadu
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ticket not received

Address:Chennai, Tamil Nadu, 600002

I booked flight ticket in the name of Praveen Thiruneelakantan.

From Chennai to Mangalore n Viceversa.

I made the payment but I have not received the ticket. All I got is a blank screen.

I tried calling your customer care..but unable to reach ..

Please call me immediately n resolve this issue. My mb[protected]

Regards

Thiruneelakantan...
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B
bosruiterr
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trip id 180306161342

I payed my ticket and waited for my ticket.

I received an sms from my hsbc premier bank account and it was confirmed by a payment registered under code t06588.

Then i see on your website that the payment has failed.

This is absolutely not correct and i like to get a rectification asap and myonline ticket as well.

And apparantly a complaint with less than 350 characters cannot have...
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R
reyaar
from Mumbai, Maharashtra
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trip id 180120158612

Address:Mumbai City, Maharashtra, +91
Website:cleartrip.com

Dear Sir,
This mail is regarding trip id[protected]
I had done my flight booking through clear trip on Jan 20th for Mumbai -Malaysia and back .
the ticket booked was for May 8 th and return on 14th May .
On 10 th Feb I was told that Airline has cancelled the flight and clear trip gave me alternate option on 12th Feb, which was not acceptable to me, since there was no option left I had to cancel the ticket .br...
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D
drdhar
from Delhi, Delhi
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refund no-show amount

Address:New Delhi, Delhi, 110062

I bought a ticket of airasia with pnr — mwc9yg which was missed as road block/jam in kolkata due to some accident and when we were in cab on the way to airport we confirmed that the trip will be missing as we'ld not able to reach in airport in time.

We talked with customer care and inquired if any refund was possible.
We were advised to communicate with airasia directly for no-show and assured whatever refund they...
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H
hemumahin
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air ticket cancelled

Address:31961

I have cancelled my jet airways ticket in the month of november 2017. I got a message from jet airways sr 891 refunded. Still i didnt recieved amount in my account. My booking id#[protected]. Please let me know the detail.

Sir i want to book my next flight to mumbai in the month of april. So please let me know weather you are going to adjust that amount to my new booking.

Hope you will try to solve this problem...
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J
Jaimin Parikh
from Mandal, Gujarat
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hotel booking refund torture - www.cleartrip.com

Website:www.cleartrip.com

Please never book cleartrip.com they take money from you and do not provide accomodation & Take Forever to provide Refund.
In my case I booked hotel for My wedding night from cleartrip & they provided me with voucher and when after wedding I try to check in to Hotel The Park Navi Mumbai they said that they had already cancelled my booking as they were overbooked & informed cleartrip in advance and they can't accommodate me.. think...
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S
somenathb
from Patna, Bihar
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airline cancellation with insurance

Hi,

I have booked an airline ticket through cleartrip with cleartrip provided travel insurance. I cancelled the ticket 2 days in advance and i see cleartrip is deducting rs. 3000 for the ticket. But as per the insurance policy they should have deducted only rs. 500.

This is my trip id =[protected]

Please fix the problem and refund me the needed money.

Thx, som....
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S
sahalism
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trip id 180201183568

Dear sir my trip id[protected] my ticket 27 cok to shj i canot travel this flight because cear trip make big mistake he will not add my lagage then i will air arabia staff ask me rs 27000 i dont have 27000 then he will harase to me too much and i canot travel this flight then after my ungle arrange to sent me the air india express ticket but air india express check in 20 kg and cabin 7 kg and my uncle spoke to too much time clear tip satff...
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M
Monica Dhaul
from Delhi, Delhi
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wrongful cancellation of ticket

Address:110076
Website:Cleartrip.com

Subject: Unfair cancellation of sector ticket.
Details of the Booked Flight:
Sector : Delhi – Kathmandu-Delhi
Travel Dates : Delhi to Kathmandu: 26 February 2018 & Kathmandu to Delhi: 01 March 2018
Airline PNR: STCADQ
Ticket No.: 589-[protected]
Airline: Jet Airways 9W-259
Traveller Name – Sanjay Saxena

I was scheduled to travel in Delhi-Kathmandu return Jet Airways flights...
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R
rajidipin
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refund of ticket in go air

I have booked Cochin to Chennai ticket through Cleartrip, unfortunately the flight has cancelled by airline and I have contacted airline and they confirmed that they will refund full amount for that sector to cleartrip account, after that they sent confirmation mail also with amount details. Then I contacted Cleartrip customer care they told Qar.50 convenience fee will deduct and balance will refund, then I told already Qar.50 convenience...
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R
Rahul Bahekar
from Jamshedpur, Jharkhand
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no refund of air ticket money

Website:cleartrip.com

I had tried to book my airticket on 15 feb 2018 from banglore to pune and return ticket also... I had done booking from cleartrip website.. After paying money for ticket, massage came that we couldn’t confirm ur booking and money will be refunded to ur account within 24 hours.. Now almost 11 days are over.. Money is not refunded to me...
My trip id is : [protected]...
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I booked a flight with cleartrip and found that I had booked an incorrect flight. Immediately I contacted cleartrip, and they routed my call to Indigo. Indigo had changed my flight and cancelled my previous booking and charged me for the new booking and confirmed that the refund would be made to Cleartrip, and Cleartrip is supposed to refund me the full amount to my original mode of payment, trip ID[protected].

Its been more...
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S
sunitha kumari
from Patna, Bihar
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trip was not booked and money was deducted from my account 7840.

Address:Patna, Bihar

Why you people make so many promises to client when you people cannot full fill it. I booked three ticket from clear trip they took the payment saying it will take maximum 30 min to book. At the end no ticket was booked and money was not refunded. I have bank details of my payment. Now the next step i will take is i will go to rti with all my proof....
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I
Ishan Patwa
from Vasai-Virar, Maharashtra
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refund of credit card payment

Address:400011
Website:www.cleartrip.com

Dear sir / madam

On 16feb i tried booking the flight for dubai but twice they deduct the payment from my account and yet i didnt recevied the payment back.

Amit 13883 from kotak creidt card & hsbc credit card.

I spoke to credit card department and they inform me that the merchant had recieved your payment please ask refund from them.

So please help on this

Regardsbr...
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Website:www.cleartrip.com

Dont want to say hi,

I booked the flight at some 4k price and did not got the tickets. Then these people (Cleartrip # executives) are calling me and saying the prices are increased and i have to pay 6k for the ticket to confirm which i already bought for 4k. How is that possible when i paid the amount for tickets and then getting calls from them?? Does it makes any sense?? Senseless people but one thing is sure, their calling...
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K
Kiara Khantwal
from Chennai, Tamil Nadu
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regarding my refund

Address:Mumbai City, Maharashtra, 400011
Website:Cleartrip.com

I booked a flight from mumbai to dehradun on 26th and it was mantioned it is refundable flight time was 8:30 pm and i cancelled it at 5pm due to the plan change. Now they are telling me that it’s not refundable. I payed 8147 for the flight, they are giving me pathetic excuse. My trip id is [protected]. I will take a legal action on this matter if you guys don’t resolve it soon....
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V
Vepakomma Bharathi
from Hyderabad, Telangana
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refund amount-reg

I booked roundtrip tickets using cleartrip from hyd-pittsburgh, usa and pittsburgh - hyd on 16/12/17. The trip id no. Is[protected]. The air lines changed airways flight on 10/01/18, which is inconviniant for me. I was cancelled tickets on 12/01/18. Cleartrip stated that 'refund amount cheque is deposited in my bank' on 02/02/2018. Today is 23/02/18.
I did not received cheque so far.
Is the cheque has been couriers or sent...
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