ClearTrip Complaints & Reviews

Name: mayur kadlag
(Student, hochschule hof)
I have booked a multiairline (Jet airways, etihad) flight from pune to munich. To get extra luggage allowance for student visa we approached jet airways for this (As earlier my mates have alrdy got this allowance) but they refused as the booking was from cleartrip. Etihad refused as the offer was valid till 31st dec, 2017. Even though our booking was done on 24th dec they refused...

Dear sir/ma'am

I stayed in hotel kingfisher neil island (Trip id [protected]) from 27dec17 to 29dec17 (Total 02 ac rooms).

As soon as we reached hotel, the nightmare started. There was nobody (Not even the electricity) on the so called front desk for hours, finally the waiter cum hotel manager arrived. We were told that only 03 out of total 05 ac rooms are functional in the hotel and he allotted 02 rooms to us.br...

I have made a request on[protected] to make a reschedule, also i call many times to the customer care, after that they told to me that they will confirm with the concerned department an cal back us. But it was not happens until now (Travel date was finished)
See the below reference mail i requested
Fwd: re: ticket for kochi - abu dhabi return flight — trip id [protected]
Inbox
X
Jet airways flight 575br...

I did three booking with trip id trip id :[protected] trip id :[protected] and trip id :[protected] dated 24/12/2017 to 27/12/2017.
I am chasing them from time i was in hotel and one of the hotel was ready to give me invoice to the stay but clear trip representative only stopped them by saying that they will provide the tax invoice to customer.

Now after 5 days i am daily calling them but no luck in getting the...

I had to look for last min hotels for dec 31st night in the middle of our road travel and your website didnt allow me to pick 31st as the checkin date...
I was already at treebo hotel in vijayawada... So i spoke to the man at reception. He quoted a higher price than the website for a room and suggested that i can book online if that's cheaper, as room was available. We were shown the room too.

The website didnt allow...

Dear sir,
On 22nd i called to cancel the ticket for going and return of smita dcosta and return of luiza fernandes. After taking with the floor manager mr. Shubham who assured total refund amount of rs.10523/-. He also assured that not to get panic if the refund amount comes less at the initial stage as they need to do it offline. I got my first refund of rs.4273/- and thereafter follow up got my next refund of rs.4000/-. Since then...

Dear sir
We (Four passengers) were travelling from kathmandu to chennai via bangalore.
We had original ticket with nepal airlines on 30th dec. For technical reason the flight was cancelled. After substantial effort nepal airlines agreed to give alternate ticket on 31 st as per details given below:
Ra 205 to delhi
Ai502 to bangalore.

Based on the above we have booked for 4 passengers from bangalore...

I book a ticket from cleartrip website at 31dec2017 for a ticket from doha to cairo, on 2jan2018 early morning.
My trip id: [protected] for three passengers (Women, children, and infant)
My ticket issues to be :
From doha at 00:35 am to muscat at 3:20 am
From muscat at 4:20 am to cairo at 6:55 am.

Now i received an email from your agency that trip from doha to muscat is changed and become 9:30 pm...

Hi, i had done a hotel booking via cleatrip (Boookingid: [protected]). During checkout the hotel on 26/12/2017 refused to give me a tax invoice saying cleartrip needs to give the tax invoice since i've paid to cleartrip.

Multiple calls and emails to cleartrip has not resolved the issue. They just promise that they will send the invoice at the earliest over phone and do not reply to emails. Have not received either the tax...

I booked three air ticket of round trip using cleartrip from mumbai to chennai. The trip id is: [protected] and [protected]

The ticket clearly stated that "this ticket is classified by cleartrip as refundable".

However, when i cancelled the ticket, it showed total refund as zero.

Even after speaking to the cleartrip customer care twice, i was informed i’ll be called but haven’t got any response...

We booked a trujet flight ticket through your wed site pnr number:01raso from kadapa to chennai on 17th december 2017.
Unfortunatly the flight got cancelled and upon our request the true jet had sent an intemation for refund of rupees 5340rupees instead the full amount of 6150rupees deducted by you for this ticket
We there for advice you to refund the difference amount we look forward receiving your conformation.
Best...

I booked a hotel in Munnar with clean trip ID[protected] on 26th December 2017. This hotel was shown 2 stars on the site of Clear Trip. I have given Rs 9, 590 for one room . But on the reception I get poor behavior. Wherever I was told that I have closed the booking, why is Clear Trip booking? I do not have rooms. Later he gave me a very bad room, where the bathroom and the room walls were filthy. The blanket was stinking. The bucket was...

I had booked a round trip ticket for passenger mrs. Radha ramanathan by indigo - chennai - trivandrum and back on 13th december 2017.
The amount of rs.7825/- is debited from my bank but i had not received the tickets and no one travelled.
I have not been able to contact any of the numbers.
I would appreciate if the amount is credited back to my account at the earliest....

I booked 2 rooms in coorg for 23rd dec 2017 in hotel maharaja before 2 months and they gave me a confirmed status.
After few days they called and said it was our software problem that room was already filled and we will provide you a new room in trippers homestay costing around 6000/-
Ok i accepted.
Later after reaching there on 23rd dec they said the rooms were filled even at there and took me to hotel [build in ] it...

My trip id is[protected], i book one ticket from jaipur to bangalore and then change the flight on the same day. On site there was mentioning of nominal charges for change of flight but i get astonish to know that i was charged 3800 more where as earlair ticket was 3615. Even if i cancelled the ticket and rebook probably charges were less, this amount to cheating, kindly reply
Nkbohra...

My trip id[protected].
I was complain to clear trip on 26 dec. I also call to his mobile number. His executive assured me that, tommorow we will provide another good hotel. I have pay rs 9590 for a dirty room. I also sent so many photographs of hotel minarvaa, s room, that is very dirty hotel. Dirty room. Bathroom is dirty. Unpainted wooden table and stool is in room like a slum house. Swiches are brocken. No wi-fi, no hanger, no...

Sir i had booked ticket for shalimar express on 25 dec from delhi to jammu tavi train no. 14645. The balance has been deducted from my account of rs 2787 but there was a error message from cleartrip that we are unable to process the ticket and hence ticket is not booked.
Please return the money to my account.
I have attached photo screenshot of bank receipt...

Yesterday I booked a room in Pearl Park Beach Resort, Neil islands, Andaman and I cancelled my booking within half an hour and waited for my refund as my family could not visit Andaman due to unavoidable circumstances but I was shocked and frankly baffled when I cancelled my booking, the hotel website said that I am not going to get a single rupee as a refund on my booking of a RS.53, 142 room in that hotel. When I called the cleartrip help...

Dear sir,

I have booked fight tickets through cleartrip agent on sun, 12 nov 2017

Trip id :[protected]

Travel details:

Hyderabad → chennai fri, 22 dec 2017 - indigo pnr: b74shy

Chennai → hyderabad tue, 26 dec 2017 spicejet pnr: n953ym

I have cancelled these tickets on 16, dec 2017. But received the refund as per below.

Computed...

Respected sir,

Kindly note that i booked ticket on the date 15/12/2017 train number (17302) dharwad to mysore through online. Still i am not get any ticket.0r trans id. The amount id debited from my account and i got mail from bank transcation has been done. But i am not get any ticket.

I got the this mail from bank.
Details as below
Transaction id : 531800
Payment date : 15/12/2017 12:18:44br...