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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 106

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M
Md Nazmuddin
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refund credit

Address:12211
Website:Cleartrip

I have cancelled my 2 tickets but still i didn't get refund credit to my respective account. Trip id is mentioned below :
Trip id : [protected], web ref : nsibe34027792, march 12, 2018 (Del – pat)
Trip id : [protected], web ref : nsibe34635937, march 27, 2018 (Pat – del)
Furthermore, i have compliant through online however also not get any response from cleartrip....
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L
Lhawang Stanzin
from Dera Gopipur, Himachal Pradesh
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non refund of amount of incomplete booking of flight

I have book a airindia flight from jammu to leh on 08 dec 17 through cleartrip website. An amount of rs 4407/- has been debited from my bank account vide transaction id clear trip tpsl txn#[protected], however the process of book could not completed due to network problem.

Till date the amount has not been refunded in my account. Therefore it is requested you to refund the amount of rs 4407/- in my account at the earliest....
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D
Dharmesh Pstel
from Chennai, Tamil Nadu
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indigo flight extra charges for check in baggage

Address:380054

I have booked indigo flight tickets through clear trip.
Ticket no. Pdl12t,
Trip id :[protected],
Manglore to ahmedabad
Ticket with check in baggage of 17 kg and hand baggage 7 kg even though they refused for check in baggage and argued that your booking is without check in baggage and demanded ₹ 1200.00 and tortured me for 15-20 minutes and after lots of arguments they were ready to take check in baggage...
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P
Pramod Vasuki Kara
from Bengaluru, Karnataka
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trip id : 17121341764

Website:cleartrip.com

See a difference between the invoice provided by cleartrip and hotel with reference to the trip id: trip id : [protected]

Amount paid at cleartrip: trip id : inr14310
Actual invoice by the hotel: 12750.

Please advise on this.
Even my past bookings at cleartrip (Trip id: trip id : [protected]) i see the hotel invoice to be much lower than what the amount i paid at cleartrip.

This...
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A
ankitsaraf5
from Hyderabad, Telangana
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refund of amendment fees

Hi team,
My trip id is[protected]

I had booked below ticket for travel on 24th december by mistake from blr to ccu instead of 23rd december. I either wanted to cancel this ticket or reschedule this to 23rd without any extra charge because as confirmed by jet airways had i booked this flight directly through jet airways no charge was applicable and it is also a corporate booking. As i understand from jet airways and...
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A
Abin Philip
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regarding cancellation

Hi abin,

We have processed a refund of aed 0 for your abu dhabi - kochi one-way booking (Trip id [protected]).

They mention in the clear trip official site there will be refund opttion for the same price, but after cancelation, this is their message, i forcefully cancel my ticket because of their poor information about how to modifiy my nsme change, customer support call centere guy doest know how to give proper...
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S
Sayanti Sengupta
from Mumbai, Maharashtra
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hotel booking no confirmation

I have booked 4 nights in gold star beach resort, havelock island, andamans, from 2nd to 6th january 2018. The money has been deducted for the hotel booking through cleartrip (Amount 19950) but no confirmation email is yet received from cleartrip or from the hotel. The customer care executives do not respond to calls. Please respond back and give us speedy assistance....
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M
Maibam Dhanajit Singh
from Kolkata, West Bengal
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amount debited from bank account but ticket booking not successful.

Address:Imphal East, Manipur, 795001

Sir, I tried to book a flight ticket on 6th Dec'2017. While paying the amount, the amount get deducted from my Bank of India account(through debit card) but the the ticket booking was not successfull. No trip id was generated for the said transaction. The amount deducted was 7432 INR. Please help with the refund.
I already contact with the payment partner but they were not able to track the transaction and ask me to complaint the merchant....
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S
Sourabh shingvi
from Nagpur, Maharashtra
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refund my ticket amount

Dear sir,
I sourabh s shingvi email [protected]@gmail.com booked ticket for burj khalifa dated-19 dec on 6th dec but i didn't get any confirmation about that but my money was debited-rs 21287. Than i did a call to customer care they told that the amount will be credited in 3 days but the amount is not credited. They accepted that the amount was debited. Now i'm trying to call customer care but they are asking for a trip id. So...
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Sir, today (9/12/2017) i tried to ticket from guwahati to silchar, and the amount have been deducted from my account through debit card, (Transaction no-othpg[protected].)
After a while i recieved a mail informing that the transaction was unsuccessful so the full amount would be refunded immediately but still it is not refunded yet.
So please look into the matter and refund the amount immediately as the transaction was unsuccessful....
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S
SANKARAN SOMAYAJI
from Hyderabad, Telangana
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inr 9894 towards to ecom: 80301013-cleartrip tpsl mumbai on 07 dec -2017

Address:500039
Website:cleartrip

I booked flt tckt for hyd-madurai - hyd sector after payment i got a error msg that merchandise transaction pending will be cleared on next working day.
Meanwhile i got the bank msg reg: deduction as follows:sav ings o xxxxxxxx54 debited with inr 9894 towards to ecom:[protected] cleartrip tpsl mumbai
On dec 7, 2017.
Since i did not get any tckt pl. Refund my amount...
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K
Karunamoy
from Hyderabad, Telangana
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payment debited from my bank account but trip id not received

Dear sir,
I am K. Bandyopadhyay. email Id karunamoy.[protected]@gmail.com.
I have tried to book ticket from Hyderabad to kolkata from Cleartrip on 4.12.[protected]@ arround 4-30pm. First three times I have tried for Indian airlines from Cleartrip. Every times I got the msg Rs.6443.00 debited from my account . After that fourth time I have tried for Indigo from Cleartrip. Got the msg Rs.4638.00 is debited from my account . Info MIN*Cleartrip...
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B
Biswalpiku
from Lucknow, Uttar Pradesh
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refund of money after unsuccessful ticket booking.

Due to some technical issue or due some slow internet connection there was a unsuccessful ticket booking from lucknow amausi international airport to netaji subhash chandra international airport, but my axis bank account number 940909 has been debited inr 2702 on 01/12/2017 with seq no-694580. Though i have waited for 7 days but there was no refund from cleartrip. Please look into the matter...
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R
roo9
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account but haven't received any confirmation

08/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Dear customer, purchase of inr 6, 832.00 has been made on debit card linked to acct xx3046 on 08-dec-17. Info: vin*cleartrip
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter....
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V
Vishva Maha
from Vijayawada, Andhra Pradesh
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refund flight ticket cancelled

Trip id.[protected] ..dubai to kochi.icancelled this ticket on 12.11.but no refund received so far inspite of my repeated calls to customer care.if i am not getting my refund within two days i will be forced to go to consumers court.i am regular user of cleartrip because of this i waited.pl refund immediately
A PRADEEP mail id [protected]@rediffmail.com
contact..[protected]...
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S
Shabbir 77
from Mumbai, Maharashtra
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payment is debited but ticket is not issue

Address:Mumbai City, Maharashtra, 400060
Website:ixigo

Dear Customer,

Greetings from ICICI Bank.

A purchase of INR 4, 151.00 has been made using your Debit Card linked to ICICI Bank Account XX0187 on 07-Dec-17. Info: VIN*Cleartrip T.

The Available Balance in your account is INR 44, 142.00.

In case you have not made this transaction, please call our Customer Care.

NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking...
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M
Mad for food
from Addanki, Andhra Pradesh
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money deducted but booking got declined

07/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Inr 4, 930.00 debited to ac xxxx on 07-dec-2017 01:07:18-pca:[protected]:80301012:cleartrip tpsl 80301012.
Now i am unable to contact cleartrip as i don't have any trip id.
Pls help me to get my money back....
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M
Mannarkottur
from Hyderabad, Telangana
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refund money issue

Address:East Godavari, Andhra Pradesh, 502032
Website:cleartrip.com

Dear team,

I have booked air ticket via cleartrip from hyd - blr, but i was not able to go due to health issues, so i cancelled the ticket. But while cancelling, it showed refund and gst got reversed. Trip id[protected]. The final email says nil refund. I booked only refundable ticket option. But strange no refund email is coming after 2 days of cancellation. I tried to contact cleartrip there is no answer or call is not...
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A
Ak bansal
from Mumbai, Maharashtra
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jet airways

Address:Jamnagar, Gujarat, 361150
Website:Cleartrip

Debit of rs 2, 330 from my account while booking the flight from jamnagar to new delhi in jet airways flight on cleartrip site on 04 dec 17 at 2250 hours.. I didn't receive any booking confirmation mail yet.. The copy of bank debit slip is attached herewith..
Request find the attachment and credit the amount at the earliest.. Request acknowledge the mail and take necessary action at your and.....
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A
askanchan
from Mumbai, Maharashtra
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amount deducted but not got the tickets

Address:421301

Hi
Yesterday night i booked delhi mumbai air tickets which cleartrip deduct the amount 2 times from my account 17 k but not booked my tkts i want my refund with penalty. Beacuase of this i missed my flight and got the loss of 90 k also i am trying to call them at their toll free no but unable to contact with their spoke person i was using another portal to book my earlier tkts for the first time i trusted cleartrip and this all story...
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