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ClearTrip Complaints & Reviews

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Updated: Feb 5, 2026

Complaints 3057

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287

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2770

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ClearTrip reviews & complaints page 107

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Hi abin,

We have processed a refund of aed 0 for your abu dhabi - kochi one-way booking (Trip id [protected]).

They mention in the clear trip official site there will be refund opttion for the same price, but after cancelation, this is their message, i forcefully cancel my ticket because of their poor information about how to modifiy my nsme change, customer support call centere guy doest know how to give proper information,

ClearTrip customer support has been notified about the posted complaint.

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R

[email protected]

from Pune, Maharashtra

Dec 18, 2017

I booked my train ticket from ahmedabad to Vapi on 13.12.17 journey date by internet banking. My PNR no [protected], my ticket is not confirm so how I can get money back?
The amount is 556.

Please revert me back.

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I have booked 4 nights in gold star beach resort, havelock island, andamans, from 2nd to 6th january 2018. The money has been deducted for the hotel booking through cleartrip (Amount 19950) but no confirmation email is yet received from cleartrip or from the hotel. The customer care executives do not respond to calls. Please respond back and give us speedy assistance.

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Address: Imphal East, Manipur, 795001

Sir, I tried to book a flight ticket on 6th Dec'2017. While paying the amount, the amount get deducted from my Bank of India account(through debit card) but the the ticket booking was not successfull. No trip id was generated for the said transaction. The amount deducted was 7432 INR. Please help with the refund.
I already contact with the payment partner but they were not able to track the transaction and ask me to complaint the merchant. Also i have registered a complaint with my bank about the failure and they have neither refund nor respond to my complaint.

ClearTrip customer support has been notified about the posted complaint.

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N

Naydene

Dec 15, 2017

Please I have tried to register wirh Cleartrip to claim a refund of IRS644 and there continue to be problems to register. Please time for expirey is running out due to thos problem.
Thank you
Naydene

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Dear sir,
I sourabh s shingvi email [protected]@gmail.com booked ticket for burj khalifa dated-19 dec on 6th dec but i didn't get any confirmation about that but my money was debited-rs 21287. Than i did a call to customer care they told that the amount will be credited in 3 days but the amount is not credited. They accepted that the amount was debited. Now i'm trying to call customer care but they are asking for a trip id. So please let me know to whom should i contact for the refund of my amount.

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Sir, today (9/12/2017) i tried to ticket from guwahati to silchar, and the amount have been deducted from my account through debit card, (Transaction no-othpg[protected].)
After a while i recieved a mail informing that the transaction was unsuccessful so the full amount would be refunded immediately but still it is not refunded yet.
So please look into the matter and refund the amount immediately as the transaction was unsuccessful.

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Address: 500039

Website: cleartrip

I booked flt tckt for hyd-madurai - hyd sector after payment i got a error msg that merchandise transaction pending will be cleared on next working day.
Meanwhile i got the bank msg reg: deduction as follows:sav ings o xxxxxxxx54 debited with inr 9894 towards to ecom:[protected] cleartrip tpsl mumbai
On dec 7, 2017.
Since i did not get any tckt pl. Refund my amount

ClearTrip customer support has been notified about the posted complaint.

Dec 09, 2017

Updated by SANKARAN SOMAYAJI Dec 09, 2017] ClearTrip customer support has been notified about the posted complaint.

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Dear sir,
I am K. Bandyopadhyay. email Id karunamoy.[protected]@gmail.com.
I have tried to book ticket from Hyderabad to kolkata from Cleartrip on 4.12.[protected]@ arround 4-30pm. First three times I have tried for Indian airlines from Cleartrip. Every times I got the msg Rs.6443.00 debited from my account . After that fourth time I have tried for Indigo from Cleartrip. Got the msg Rs.4638.00 is debited from my account . Info MIN*Cleartrip T. So total INR 23967.00 is debited from my ICICI bank account. But i have not received any trip ID.
Immidiately I have contacted to customer care. within 3 days it will be credited in to my account they said.Now what shall I do?

ClearTrip customer support has been notified about the posted complaint.

Dec 08, 2017

Updated by Karunamoy Now 4 days is over. Now when I am trying to contact with customer care they ask for trip ID . which i don't have.

In this condition what to do if some one can guide.

Dec 09, 2017

Updated by Karunamoy Dear sir,
I am k. Bandyopadhyay, email id - karunamoy. [protected]@gmail.com. ([protected])
I am trying to book air tickect from cleartrip. Four times i have tried. First 3 times by airindia & last time by indigo from hyderabad to kolkata on 4.12.17 @around 4-30pm. I have got msg that total rs 23967.00 debted from my icici bank account, info: min*cleartrip t. But no trip id i have received.
Immidiately i have contact with cleartrip customer care ([protected]). They accept that money is debited but failed to issue ticket & assured to return the said amount withing three working days. But nothing is return. But now when i am trying to contact they asked trip id. And i have not received from them.
Please help me to return back of my money.

I promise in future i will never try to book ticket from cleartrip nor i am recomending any one to book ticket from cleartrip expressing them about my experience.

Dec 11, 2017

Updated by Karunamoy Thank you very much to, Consumer Complaints.in Team
First 3times tried from Cleartrip for Airindia flight . @ Rs 6443.00X 3times =Rs 19329.00 return to my account today . Info : MCD CLEAR TRIP DT 171206.
But 4th times tried from Cleartrip for Indigo flight of Rs.4638.00 not yet return . That means Cleartrip have debited total on 4.12.17 total Rs.23967.00. Out of that till now I have received Rs.19329.00.
Please help me, so that remaining money from Cleartrip I can get back.

K. Bandyopadhyay

Dec 13, 2017

Updated by Karunamoy Thank you very much to, Consumer Complaints.in Team & Cleartrip
All Rs.23967.00 return back to my account from Cleartrip.

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Due to some technical issue or due some slow internet connection there was a unsuccessful ticket booking from lucknow amausi international airport to netaji subhash chandra international airport, but my axis bank account number 940909 has been debited inr 2702 on 01/12/2017 with seq no-694580. Though i have waited for 7 days but there was no refund from cleartrip. Please look into the matter

ClearTrip customer support has been notified about the posted complaint.

Dec 06, 2017

Ajesh Yadav's response Call me [protected]

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A

Ajesh Yadav

from Alampur, Telangana

Dec 11, 2017

Hi
I want to book my flight tickets please help me

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08/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Dear customer, purchase of inr 6, 832.00 has been made on debit card linked to acct xx3046 on 08-dec-17. Info: vin*cleartrip
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter.

Dec 28, 2017

Complaint marked as Resolved

Thanks to Cleartrip although there's been some communication gap still my matter has been sorted out & have received my refund.

ClearTrip customer support has been notified about the posted complaint.

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S

Shravya1802

from Bengaluru, Karnataka

Feb 5, 2018

On 5th Feb 2018 I tried to book Bangalore to pune GoAir G8-893 one way trip dated on 11th Feb 2018 .The booking failed but my money rupees 4273 got deducted from my account twice.So a total of rupees 8546 was deducted . Please refund the amount to my account .
Flight details
GoAir G8-893(3:10 dep)

T

tsumathi

from Chennai, Tamil Nadu

May 17, 2018

16/05/2018 i tried to book an train ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip.
Dear customer, purchase of inr 399 has been made on debit card linked to R Thiyagarajan icicibank tirupur ac no[protected] on 16/05/18 Info: vin/cleartripp[protected]/0
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter.

H

harshvardhan naidu

Jan 25, 2020

I tried to book a flight from jaipur to bhopal. My money got debited from bank account but got no confirmation for the ticket. The booking was shown as failed. Please refund the amount.

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Trip id.[protected] ..dubai to kochi.icancelled this ticket on 12.11.but no refund received so far inspite of my repeated calls to customer care.if i am not getting my refund within two days i will be forced to go to consumers court.i am regular user of cleartrip because of this i waited.pl refund immediately
A PRADEEP mail id [protected]@rediffmail.com
contact..[protected]

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Address: Mumbai City, Maharashtra, 400060

Website: ixigo

Dear Customer,

Greetings from ICICI Bank.

A purchase of INR 4, 151.00 has been made using your Debit Card linked to ICICI Bank Account XX0187 on 07-Dec-17. Info: VIN*Cleartrip T.

The Available Balance in your account is INR 44, 142.00.

In case you have not made this transaction, please call our Customer Care.

NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

My mobile [protected]

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07/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Inr 4, 930.00 debited to ac xxxx on 07-dec-2017 01:07:18-pca:[protected]:80301012:cleartrip tpsl 80301012.
Now i am unable to contact cleartrip as i don't have any trip id.
Pls help me to get my money back.

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Address: East Godavari, Andhra Pradesh, 502032

Website: cleartrip.com

Dear team,

I have booked air ticket via cleartrip from hyd - blr, but i was not able to go due to health issues, so i cancelled the ticket. But while cancelling, it showed refund and gst got reversed. Trip id[protected]. The final email says nil refund. I booked only refundable ticket option. But strange no refund email is coming after 2 days of cancellation. I tried to contact cleartrip there is no answer or call is not connected. Please help.

Dhanalakshmi
[protected]@gmail.com

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Address: Jamnagar, Gujarat, 361150

Website: Cleartrip

Debit of rs 2, 330 from my account while booking the flight from jamnagar to new delhi in jet airways flight on cleartrip site on 04 dec 17 at 2250 hours.. I didn't receive any booking confirmation mail yet.. The copy of bank debit slip is attached herewith..
Request find the attachment and credit the amount at the earliest.. Request acknowledge the mail and take necessary action at your and..

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A

Anugraha Kalikote

from Kolkata, West Bengal

Dec 8, 2017

I HAD BOOKED FLIGHT TICKETS ON 1/12/17 From Kolkata to Bagdogra date of flight 3/12 17 thru Cleartrip Flight was Spicejet 4 Pm Payment was made thru SBI and confirmation of payment made by SMS. I HAVE NOT RECEIVED ANY CONFIRMATION OF BOOKING OR FLIGHT TICKETS PLEASE ADVISE

GYANENDRA KALIKOTE
[protected]@gmail.com

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Address: 421301

Hi
Yesterday night i booked delhi mumbai air tickets which cleartrip deduct the amount 2 times from my account 17 k but not booked my tkts i want my refund with penalty. Beacuase of this i missed my flight and got the loss of 90 k also i am trying to call them at their toll free no but unable to contact with their spoke person i was using another portal to book my earlier tkts for the first time i trusted cleartrip and this all story happend.

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Address: Dakshina Kannada, Karnataka

Sir,
I booked a air ticket from cochi to bangalore on[protected]
Indigo
But the transaction is not completed but debited cash from my account.
I didn't connected app with my account.

And i tried again after connecting my account. And i booked ticket.

But the first money debited from my account???
How i get back that to my account??

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Address: 560078

Website: www.cleartrip.com/contact

I booked an international flight 04/12/2017. I got a failed booking message but the money was deducted from my account. There was no updates about the refund and cleartrip has not responded to the same either by email, sms or calls.

Their toll free numbers and customer service numbers are not helpful.

Please do the needful and refund the deducted amount asap.

Purchase worth : rs.18374/- on pos 80301012 at cleartrip tpsl txn#[protected]

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Address: Pondicherry, Puducherry

I booked a hotel room through cleartrip and during the transaction it showed an error but the money was deducted, and no confirmation mail, hence no trip id, i can't even call up cleartrip, please i need the money back, i live in a hostel, i really need the money back, or atleast a confirmation
I have the mail that shows the money being deducted and the recipient being clear trip, it is a sum of 1687 rupees, i'm in urge of the money and i please request you to handle the procedures fast, please this is for my girlfriend's birthday and it is very important, i really don't know what to do, please tend to my needs fast

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Rinchhen

from Ahmedabad, Gujarat

Dec 6, 2017

I had booked flight from Delhi to dehradun...amount of RS.6000 has been deducted from my bank account...need an instant refund.

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I have made a flight booking with cleartrip on 4th december 2017. The amount of inr 24074 has been debited from my account, but i received a transaction error page on my screen. The trip id and pnr have not been issued. Kindly let me know the status of the booking or issue a refund as soon as possible. Email id: [protected]@gmail.com
Name: surabhi sahgal

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Address: 700010

I tried to book a ticket through cleartrip from kolkata to mumbai dated 17/12/2017. The ticket price of rs.5301 was debited from my account but no ticket was forwarded. I have been trying to get in touch with cleartrip on facebook and twitter and various customer care numbers but there has been no response at all.
Payment confirmation id - [protected]
Payment time: 9.16 p. M.; 4/12/2017

Atleast they should confirm me the status of my ticket so i can move ahead with my plan

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