ClearTrip Complaints & Reviews

I have booked indigo flight tickets through clear trip.
Ticket no. Pdl12t,
Trip id :[protected],
Manglore to ahmedabad
Ticket with check in baggage of 17 kg and hand baggage 7 kg even though they refused for check in baggage and argued that your booking is without check in baggage and demanded ₹ 1200.00 and tortured me for 15-20 minutes and after lots of arguments they were ready to take check in baggage with ₹ 200.00 instead of ₹ 1200.00,
Please check my booking and ticket sent to me by you.
Booking was for my daughter maushmi patel.
Please see in the matter immediately and do the needful.

Thanks
Dharmesh patel
(Booking for my daughter maushmi patel)

See a difference between the invoice provided by cleartrip and hotel with reference to the trip id: trip id : [protected]

Amount paid at cleartrip: trip id : inr14310
Actual invoice by the hotel: 12750.

Please advise on this.
Even my past bookings at cleartrip (Trip id: trip id : [protected]) i see the hotel invoice to be much lower than what the amount i paid at cleartrip.

This clearly sends a wrong message to the customers and i wouldn't be preferring the cleartrip for future bookings.

Hi team,
My trip id is[protected]

I had booked below ticket for travel on 24th december by mistake from blr to ccu instead of 23rd december. I either wanted to cancel this ticket or reschedule this to 23rd without any extra charge because as confirmed by jet airways had i booked this flight directly through jet airways no charge was applicable and it is also a corporate booking. As i understand from jet airways and my other agent that there is no cancellation or rescheduling charge applicable on corporate booking i wanted to cancel my ticket or reschedule my ticket accordingly,. I had spoken to your customer care executive named hitesh kumar regarding the same and he told that airline will surely deduct airline penalties and when i asked for confirmation of same from jet airways, he told me that it is a corporate booking and sales team has advised that jet airways would not be having details of these charges and they cannot confirm anything.

As i have to travel anyhow on 23rd november so i went ahead and rescheduled my flight. I need refund of the amendment fees charged to me for rescheduling this flight because as i understand from jet airways is that they do not charge anything for rescheduling flight within 24 hours of booking. Please do the needful.

Hi abin,

We have processed a refund of aed 0 for your abu dhabi - kochi one-way booking (Trip id [protected]).

They mention in the clear trip official site there will be refund opttion for the same price, but after cancelation, this is their message, i forcefully cancel my ticket because of their poor information about how to modifiy my nsme change, customer support call centere guy doest know how to give proper information,

I have booked 4 nights in gold star beach resort, havelock island, andamans, from 2nd to 6th january 2018. The money has been deducted for the hotel booking through cleartrip (Amount 19950) but no confirmation email is yet received from cleartrip or from the hotel. The customer care executives do not respond to calls. Please respond back and give us speedy assistance.

Sir, I tried to book a flight ticket on 6th Dec'2017. While paying the amount, the amount get deducted from my Bank of India account(through debit card) but the the ticket booking was not successfull. No trip id was generated for the said transaction. The amount deducted was 7432 INR. Please help with the refund.
I already contact with the payment partner but they were not able to track the transaction and ask me to complaint the merchant. Also i have registered a complaint with my bank about the failure and they have neither refund nor respond to my complaint.

Dear sir,
I sourabh s shingvi email [protected]@gmail.com booked ticket for burj khalifa dated-19 dec on 6th dec but i didn't get any confirmation about that but my money was debited-rs 21287. Than i did a call to customer care they told that the amount will be credited in 3 days but the amount is not credited. They accepted that the amount was debited. Now i'm trying to call customer care but they are asking for a trip id. So please let me know to whom should i contact for the refund of my amount.

Sir, today (9/12/2017) i tried to ticket from guwahati to silchar, and the amount have been deducted from my account through debit card, (Transaction no-othpg[protected].)
After a while i recieved a mail informing that the transaction was unsuccessful so the full amount would be refunded immediately but still it is not refunded yet.
So please look into the matter and refund the amount immediately as the transaction was unsuccessful.

I booked flt tckt for hyd-madurai - hyd sector after payment i got a error msg that merchandise transaction pending will be cleared on next working day.
Meanwhile i got the bank msg reg: deduction as follows:sav ings o xxxxxxxx54 debited with inr 9894 towards to ecom:[protected] cleartrip tpsl mumbai
On dec 7, 2017.
Since i did not get any tckt pl. Refund my amount

Dear sir,
I am K. Bandyopadhyay. email Id karunamoy.[protected]@gmail.com.
I have tried to book ticket from Hyderabad to kolkata from Cleartrip on 4.12.[protected]@ arround 4-30pm. First three times I have tried for Indian airlines from Cleartrip. Every times I got the msg Rs.6443.00 debited from my account . After that fourth time I have tried for Indigo from Cleartrip. Got the msg Rs.4638.00 is debited from my account . Info MIN*Cleartrip T. So total INR 23967.00 is debited from my ICICI bank account. But i have not received any trip ID.
Immidiately I have contacted to customer care. within 3 days it will be credited in to my account they said.Now what shall I do?

Due to some technical issue or due some slow internet connection there was a unsuccessful ticket booking from lucknow amausi international airport to netaji subhash chandra international airport, but my axis bank account number 940909 has been debited inr 2702 on 01/12/2017 with seq no-694580. Though i have waited for 7 days but there was no refund from cleartrip. Please look into the matter

08/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Dear customer, purchase of inr 6, 832.00 has been made on debit card linked to acct xx3046 on 08-dec-17. Info: vin*cleartrip
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter.

Trip id.[protected] ..dubai to kochi.icancelled this ticket on 12.11.but no refund received so far inspite of my repeated calls to customer care.if i am not getting my refund within two days i will be forced to go to consumers court.i am regular user of cleartrip because of this i waited.pl refund immediately
A PRADEEP mail id [protected]@rediffmail.com
contact..[protected]

Dear Customer,

Greetings from ICICI Bank.

A purchase of INR 4, 151.00 has been made using your Debit Card linked to ICICI Bank Account XX0187 on 07-Dec-17. Info: VIN*Cleartrip T.

The Available Balance in your account is INR 44, 142.00.

In case you have not made this transaction, please call our Customer Care.

NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

My mobile [protected]

07/12/2017 i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank as shown below:
Inr 4, 930.00 debited to ac xxxx on 07-dec-2017 01:07:18-pca:[protected]:80301012:cleartrip tpsl 80301012.
Now i am unable to contact cleartrip as i don't have any trip id.
Pls help me to get my money back.

Dear team,

I have booked air ticket via cleartrip from hyd - blr, but i was not able to go due to health issues, so i cancelled the ticket. But while cancelling, it showed refund and gst got reversed. Trip id[protected]. The final email says nil refund. I booked only refundable ticket option. But strange no refund email is coming after 2 days of cancellation. I tried to contact cleartrip there is no answer or call is not connected. Please help.

Dhanalakshmi
[protected]@gmail.com

Debit of rs 2, 330 from my account while booking the flight from jamnagar to new delhi in jet airways flight on cleartrip site on 04 dec 17 at 2250 hours.. I didn't receive any booking confirmation mail yet.. The copy of bank debit slip is attached herewith..
Request find the attachment and credit the amount at the earliest.. Request acknowledge the mail and take necessary action at your and..

Hi
Yesterday night i booked delhi mumbai air tickets which cleartrip deduct the amount 2 times from my account 17 k but not booked my tkts i want my refund with penalty. Beacuase of this i missed my flight and got the loss of 90 k also i am trying to call them at their toll free no but unable to contact with their spoke person i was using another portal to book my earlier tkts for the first time i trusted cleartrip and this all story happend.

Sir,
I booked a air ticket from cochi to bangalore on[protected]
Indigo
But the transaction is not completed but debited cash from my account.
I didn't connected app with my account.

And i tried again after connecting my account. And i booked ticket.

But the first money debited from my account???
How i get back that to my account??

I booked an international flight 04/12/2017. I got a failed booking message but the money was deducted from my account. There was no updates about the refund and cleartrip has not responded to the same either by email, sms or calls.

Their toll free numbers and customer service numbers are not helpful.

Please do the needful and refund the deducted amount asap.

Purchase worth : rs.18374/- on pos 80301012 at cleartrip tpsl txn#[protected]