ClearTrip Complaints & Reviews

I had booked the train tickets going from madgaon to pune on 8 th dec 2017..
Your website did the all the procedures and the said amount was deducted from my account.. However, ur website stated after half n hour n claimed that they were sorry and the booking of tickets was not done and the amount will be refunded after 10-15 days.
I think in this world of advanced technology, 10-15 days is unacceptable. I want my refund till...

I booked a ticket from bangalore to pune which was a refundable ticket on 12th nov 2017 at a cost of rs.5396/-. On 16th we changed our plan and decided to cancel the tickets. But for my surprise i was told the cancellation will cost me rs.4790/- and an only rs. 606/- will be refunded. Whereas its should be only. Rs. 250/- or rs.500/- max per person cancellation cost. When it is a refundable ticket why are the charges. I request you to give...

Trip id: [protected]
My search for kochi (Cok) to vadodara (Bdq) flights for 15 december had shown jet airways 9w 404 16.35 -20.50 at cost of rs 5019. This was the best convenient direct flight for me
However when i chose this and continued the booking, i got a message that this flight is full and that the selected option is no more available. So i was pressurised to book the next option that was starting at 12.00 noon, by multi...

This is nithin. I am a frequent clear trip user. I had booked a flight from mangalore to bangalore on 27th of nov at 10 pm which got rescheduled to 4 pm which was ok for me but return ticket which was on 30th nov 8 pm which got cancelled since i was helpless i had to cancel the flight and book one more through clear trip. Indigo nation promised to provide me refund of full amount but clear trip deducted my 1000 rs in that 400 is convenience...

I have booked my air tickets from mumbai to bangalore for 22-dec-2017 for 4 people on 3rd november 2017 on which i has applied a coupon code stating that i would get cash back of 1500 rs. But which i did not received the same till date.
I have logged a complaint with customer care multiple time and also i was calling on customer care number multiple times almost daily for the same. But every time executive says that just give us a...

Sir, i purchased 5 tickets for air india flight no. Ai 676 from kolkata to mumbai for 24.11.2017. Out of which 2 passengers are senior citizen. Smritikana banerjee with airline pnr yp6ss & ticket 098-[protected] and malay kumar halder with pnr yp6ss & ticket no. 098-[protected]. Pl arrange for 50% refund. Sharmistha halder trip id [protected]. Email id [protected]@yahoo.co.in...

I booked a ticket for 2 passengers and the ticket was booked by the same name
Now cleartrip people are not ready to change the name and they are asking me to cancel the ticket and book again..
For their mistake why should i pay the cancellation charges..
Before booking they need to check what are they doing.. How can someone book two tickets with the same name..
It’s just a money making strategy nothing else..br...

Dont use this gift card...
1. Convenience fees are applicable...
I made a call with cleartrip before purchase of this gift voucher and they confirmed that convenience fees are not applicable; but i need to pay the convenience fees for booking flight ticket. Wrong information from cleartrip customer care.
2. You cannot use other offers with it.

And you can better roll your money and smoke it than buying...

My trip id was [protected]. My trip was from guwahati to pune. Air india flight got delay which was re sheduled from 19.50 to 20.15. Again flight got delay and started from guwahati to kolkatta around 8.30 pm. Next flight scheduling time was 10.15 pm. Due to first fklight delay not able to catch second flight and go air denied to help. Called clear trip tall free no but not able to contact anybody during imergency time.
Kindly assist...

I always book ticket through clear trip since they provide best service. But unfortunately this time, they say 0 refund this time. Sounds really ridiculous.
I booked a ticket from kochi to abudhabi (Trip id [protected]), and cancelled with in few hours. It was jetairways. As per the communication with customer care executive, the cost for cancellation is higher than the ticket price. Can't understand logic.
I think, if i don't...

Me and a friend of mine booked round trip ticket from muscat to kochi and back. Details as below.
1.
Passenger name : james joseph.
Trip id - [protected].
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).
2.
Passenger name : midhun velarakath thody saseendran.
Trip id - [protected].
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).

Now it is found that the return...

I have sent the following to complaint board.in but no reply nor ack.

Complaint on cleartrip...

On 14th october 2017, at 10.30 pm i had booked a ticket thro' cleart trip site from kovai to mumbai for journey on 16/10/17 at 1225. I have paid thro my credit card of hdfc which was debited for rs 4225.00. Thereafter i was totally busy - on the cremation of my mother-in-law who expired at karur - throughout 15/10/17.....

Pls to note that i booked the flight from cleartrip to go urgently to india from dubai, (As i stay in dubai) to hyderabad on 10/11/17, after on line payment i recive the ticket confirmation that my ticket is from abu dubai to hyderabad. After many times calling which is not clear at all about the route, i comes to know through emirates airline office (Thanks to them) that there is shuttle bus from abu dhabi to dubai on 10th nov and on 11th...

I had booked one ticket for jaipur-surat on 8th morning at 06.23 am for travel on 11/11/2017 and payment of rs.4016 was charged on my credit card but ticket was not booked.
I made another booking at 10.49 am and paid rs.3702. I lodged a comppaint on 8th itself and got the message as under.
"thank you for contacting cleartrip. We, at cleartrip, are committed to making travel simple. Case id 04088000has been created for your query.br...

Hello,

I made an online payment to Cleartrip for a hotel booking. The payment got deducted from my account but no PNR/Trip ID generated. When i am calling the customer care they are asking for Trip ID to proceed. They have no proper mechanism to deal with such issues or rather intentionally not providing contact detials. I dont have any means to contact them....

I recently booked hotel through cleartrip, but due to personal reason was not able to travel. As per cancellation policy I was supposed to get refund of 1700 but I received refund of 56 RS only. I have mailed to customer support, but there is no response from them. I also called customer care, they promised a call from manager. Still waiting from 24 hours.

Rating:- 1/10, will never recommend to anyone....

I was given a voucher of value rs. 3500 by cleartrip based on my previous bookings to be used for further hotel bookings. I used that coupon to book the hostel at singapore. But that transaction was failed as cleartrip was having some technical issues on their website for the whole day. I received below mentioned mail from cleartrip to make a new booking of value more than rs.3500 so that they can refund the failed transaction coupon amount...

I would like to know why airlines are getting away with a "convenience" fee for using credit cards? When we shop on line, or pay utility bills, no such fee is applied. This is another scam to extort as much money as they can.

Recently i purchased a ticket on cleartrip for a jet airways flight from bangalore to chennai. The fare was rs 3508. I had to cancel the flight (Over 24 hours prior) and received a refund of only rs 155/-br...

Jet airways flt booking done for flight at 14.15 when reached airport from boarding pass came to know that it was rescheduled for at 15.45 and again flight got delayed reason late arrival and delayed for another one hour
Gate number was 43b and it got changed to 44b without proper announcement
What is this nonsense? Poor performance
Booking no kagcsy...

Had booked 4 rooms at holiday inn beach resort.
1. Construction is going on so guest should not be putup during this time
2. The lady at reception was very rude.
3. The door locks of the room do not work.
4. The shower in my room was not working.
5.in one of the room there were plenty of cockroaches.
6. Intercom not working in any room.
7.ac not working in one room.
8.in the restaurant...