ClearTrip Complaints & Reviews

I booked a hotel room through cleartrip and during the transaction it showed an error but the money was deducted, and no confirmation mail, hence no trip id, i can't even call up cleartrip, please i need the money back, i live in a hostel, i really need the money back, or atleast a confirmation
I have the mail that shows the money being deducted and the recipient being clear trip, it is a sum of 1687 rupees, i'm in urge of the money and i please request you to handle the procedures fast, please this is for my girlfriend's birthday and it is very important, i really don't know what to do, please tend to my needs fast

I have made a flight booking with cleartrip on 4th december 2017. The amount of inr 24074 has been debited from my account, but i received a transaction error page on my screen. The trip id and pnr have not been issued. Kindly let me know the status of the booking or issue a refund as soon as possible. Email id: [protected]@gmail.com
Name: surabhi sahgal

I tried to book a ticket through cleartrip from kolkata to mumbai dated 17/12/2017. The ticket price of rs.5301 was debited from my account but no ticket was forwarded. I have been trying to get in touch with cleartrip on facebook and twitter and various customer care numbers but there has been no response at all.
Payment confirmation id - [protected]
Payment time: 9.16 p. M.; 4/12/2017

Atleast they should confirm me the status of my ticket so i can move ahead with my plan

Trip id:[protected]

Flight booking
Indigo 221 from new delhi (Del) to nagpur (Nag)
Pax: dilbagh singh | pnr: fg5wwa 2, 194.45
Pax: neeraj kumar | pnr: fg5wwa 2, 194.45
Pax: anil kumar | pnr: fg5wwa 2, 194.45
Pax: om prakash meena | pnr: fg5wwa 2, 194.45

At the time of booking system showing 100% refund but afer cancellation we were informed no amount will be refunded. Please help us to get the amount refunded fully.

I booked return tickets from bombay to bangalore for jan 11th and feb 10th. After i made payment the amount is deducted but screen showing error. I didn't get e-ticket. Now if i call customer care they are asking for trip id. With out getting tickets where will i get trip id. Please sujjest and solve this problem immediately. What about my amount deducted and please call my mobile number [protected]

Hello team,

I just made a booking through clear trip but when i completed my payment transaction a window poped up stating invalid transaction and then i called up clear trip customer service and spoke with a representative named hrishikesh and he said the i need to wait for an hour for the confirmation on my booking also he would call me but i haven't received any calls yet... Its a transaction of 14000 through kotak mahindra bank.

I need immediate attention on this.

Regards,
Savio dcoutho

My name is manoj joseph. I have booked a ticket by cleartrip in kozhikod - kolkotta sector. Neither ticket was issued nor the trip id was given. The amount for the ticket to a tune of rs. 6030 was deducted from my account. Sinve the trip id is not issued i can proceed in contacting the customer care. There are no other options to contact the customer care. How can i get back the money for the ticket that was not issued?

1. I had tried to book flight ticket from pune to delhi on 24 nov 2017 twice, both the times the money through net banking got deducted but i dint receive any itenary/pnr/message from cleartrip.
2. On this i called up the customer care where in i was informed that they did not receive any payment so the ticket was not booked, and the money will be refunded in 7 days. Today it is more than 7 days but i did not receive any refund. On calling up customer care now they are saying that the ticket has already been booked, where as i have already planned my travel through other agency after the confirmation of cleartrip customer care that ticket has not been booked and i will get my refund.
3. I am sending the attachment of my bank statement showing the transactions.
4. Now the cleartrip executive at customer care is saying that i have to cancel the ticket and cancellation charges will be taken.
5. This is the matter of integrity of cleartrip as i feel that i have been cheated by them and they have snatched my money giving me a fake information.
6. I want my money to be refunded or i shall lodge an official complaint in this matter.

Refering to my ticket for chennai - trichy one-way flight — trip id [protected] travelling on 23rd nov 2017 thro clear trip, it was stated to carry 25kgs, where as airindia authority did noit allow and restricted to 15kgs only. I faced very bad difficulties while i was travelling onward from doha to trichy carrying only 25kgs as stated. Airlines quoted sevaral cases similar for the past and they were relectant to take any action against clear trip. Instead they made the cosumer at great hassle during tarvel. There was no support from airlines as well.
I need justice for my sufferings and appropriate action against both service providers pls.

On 23rd nov. 2017 book a ticket from delhi to imphal and that ticket wasn't confirm but they deducted r's.18754 from my account e. I.[protected] and clear trip customer care didn't response to credit amount so, they fraud me that amount saying that is not their problem. Kindly help me out for this problem. And i want to compensate from clear trip company.

I have booked a ticket on 26 november from air india ai714 on 30th december 2017 from imphal to kolkata of timing 2:55 pm, they have deducted the money but i did not recieve any messages regarding my trip id or pnr number in my email or phone. The email which i used for booking the ticket was [protected]@gmail.com. The passenger name is rd kolias. Please help me out.

I jallu angada rao, processed through your service for booking of flight from chennai (India) to benguluru (India) on 24.11.2017 at 10.13 am. During the process an amount of rs 4258.00 debited to my credit card but ticket was not confirmed and not generated any transaction id. But the amount not refund so far. Hence it is requested to refund the money of rs 4258.00 to my sb account of sbi : [protected], ifsc code : ‎sbin0021457‎
Name jallu angada rao
Email id: [protected]@gmail.com
Ph no : [protected]

I booked in air india express to travel from ras al khaimah airport to kozhikode on 4 dec 2017 and return from kozhikode airport to ras al khaimah airport on 1 jan 2018. The booking was done through cleartrip on 23 november 2017.

Today-26 nov 2017 at u. A. E time around 9.50 pm (Indian time 11.30 pm) approximately i was trying to see how to modify my booking in cleartrip site but i could see immediately within a few minutes i got a message saying my all my 4 ticket for the family is cancelled. I wasn't trying to cancel. Immediately i tried to call the cleartrip customer service [protected] to report however i couldn't get through for almost 30 minutues to speak with any customer service agent.in the mean time i was sending emails requesting if there is any cancellation process initiated due to technical issues, please stop it.

Finally when i get someone from cleartrip customer service team to talk to after 30 minutes, they said my ticket is completely cancelled from cleartrip and from the airindia express side. I request them several times understanding nothing will happen that soon but they denied. Then i contacted air india express customer service team from dubai on 0091-[protected], i got connected to mr. Meeraj and he said my ticket is completely active and no request for cancellation is received. Even i contacted him the third time at indian time 1.50 am. That time also the ticket is active.

I understand it's cleartrip who wants to do the cancellation for earning additional charges liked cancellation fee and convenience fee but as a passenger, i don't want to cancel the ticket for my family at all.

Mr mr ameer fouzi kutteela valappil
Pnr: afupzl

Mrs mrs ramshy mohamed
Pnr: afupzl
Mstr mstr rayyan ahmad
Pnr: afupzl
Mstr mstr ayaan mohammad
Pnr: afupzl

I've called and emailed several times cleartrip but their response was everything happened within a glance of time which no body could believe.

Please requesting your interference into this matter urgently to resolve the issue.

Thanks,

Ameer fouzi
[protected]

I would like to raise a complaint against a hotel in which i'm staying right now.
Hotel vijetha inn at srikakulam is rated as a 3 star hotel as per your website and display as a great stay but practically its not even worth a penny. Charging a hefty amount, this hotel has not replaced the bedsheets since the previous customer of their has left. The bedsheets have got hair and oil marks all over which is very dirty and a photo has been taken already. Tv cable connection is not available and for the same, reception had a reason that they have some issues with it.ac was not working since we arrived and it took them 30 mins for them to rectify the defect. This review is being written by me in the waiting period, as even now i'm waiting for them to change the bedsheet. 45 minutes have been passed. For a well known travel sites like cleartrip, a hotel like this should not be enlisted on your website.

This is for my cleartrip id [protected].
I would like to share my estranged experience to cleartrip. Yesterday i book a flight for my two kids from manila to dubai for a round trip. I`v chosen 23rd of december 2017 as manila to dubai and the return flight for dubai to manila is on 4th of january 2018 then after the payment done i found out that the date of return flight is change to february 4, 2018. I don`t know why this happen since i am surely chosen the date of january 4 as their return flight. Then i called cleartrip and they said that this is not refundable which i am aware on that but the thing is when i request to change the date of return flight to january 4, 2018 they charged me for 948 dirhams each. This so unfair and hoping to the moon to be refund. I doubt that their system had problem and they meant to be change the schedule after the payment done so they can increase their sale. I hope cleartrip study this my complain and i can still refund my money back.

Im varad kulkarni i was booked a flight from mumbai to indore & indore to pune on 20th oct & return on 24 th oct 2017. But due to some problem i was cancelled this booking 10 days before, after that i was trying to call u a lot of time but i didnt get any response from cleartrip. I want my refund amount after the cancellation but still i didnt get any response from your company.
Asap i want my refund amount.
Waiting for your reply.

Hi i am ahamed cleartrip regular user. I booked a trip from dxb to ixm yesterday trip id is[protected]. Frst of all the fare shown before booking 547 dhrms. So i tried to booked once payment done automatically insurance charged. I dont want any insurance at all. I need that particular price refund 40 dhrm. If it not done i will not book ticket via cleartrip..

Thank u

I utkarsh udiwal has booked an air ticket from guwahati to mumbai trip id: [protected] on 24th september 2017 for 6300 rupees via cleartrip.com on the ongoing cashback (Discount) scheme. I have registered with cleartrip using my email id "[protected]@gmail.com

Sad and worst part is that i never got a verification code to my email address from cleartrip so that i can verify my account and use the cashback for further use.

Since from the day one i am trying but i have not got any verification code to my email address. I had a conversation with customer care personnel thrice but the are not able to resolve my problem and never came up to me with a constructive output. They keep on killing my time and
Untill unless i am not able to access my cleartrip account i cant redeem my wallet money ie., 1836 rupees.

During my second last verbal conversation with customer care personal he along with your technical team tried and sent me the verification code to my email address but i am not getting any email from cleartrip, however i am getting all other emails from cleartrip except the verification link.

Kindly help me
Its a big amount and no one is helping me
Please please

I had booked the train tickets going from madgaon to pune on 8 th dec 2017..
Your website did the all the procedures and the said amount was deducted from my account.. However, ur website stated after half n hour n claimed that they were sorry and the booking of tickets was not done and the amount will be refunded after 10-15 days.
I think in this world of advanced technology, 10-15 days is unacceptable. I want my refund till coming monday as i need the money for my personal issues as early as possible.
Hoping for the positive response

I booked a ticket from bangalore to pune which was a refundable ticket on 12th nov 2017 at a cost of rs.5396/-. On 16th we changed our plan and decided to cancel the tickets. But for my surprise i was told the cancellation will cost me rs.4790/- and an only rs. 606/- will be refunded. Whereas its should be only. Rs. 250/- or rs.500/- max per person cancellation cost. When it is a refundable ticket why are the charges. I request you to give the refund amount in full (Rs.4896/-) as per your pre-booking promise. Please do it at your earliest, orelse i will b forced to take some legal action.