ClearTrip Complaints & Reviews

I have booked one flight which was from bangalore to delhi. Trip id-[protected]
Due to some issues i had to cancel my ticket, but i did not get my full refund according to the policies. Tons of calls i have made them but no response. Juhi singh was the poc for me. Trying to reach, everytime they are saying she is on leave from last 3 weeks. Pathetic and worst exp.

Please take a strict action against this company...

We have made a booking via clear trip on october 17th for a trip from kochi to hyderabad for four persons on january 3rd 2018 for an amount of inr 29, 776. For unexpected reasons we had to cancel the trip and we received a refund of inr 2, 176 only in total. On the contrary, it is mentioned in your fare rule that only inr 3000 will be deducted from each ticket, in which case the deduction should be inr 12, 000 and we are eligible to receive...

Clear trips, to whom it may concern : i booked a ticket in your company trip id. No [protected]. October 3, and made my payment trough my atm card, stardard chartered bank but it was failed, on the same day and hour i used my credit card to pay the same ticket and iwas successfull. But on october 4, my atm card was debited to cleartrip for the same ticket. One your agent told me that it will automatically refund but until now, no refund.....

Hi,
I have booked a flight ticket to guwahati, as per ticket check-in baggage allowance is 15kg but in the indigo website, it is showing that my ticket is booked under lite fair so there is no check-in baggage allowed.
This is entirely your fault, so please clear this issue otherwise i have to pay money from my pocket for check-in baggage
Trip id:[protected]
Date of journey - nov 3rd

As my...

Dear team

Yesterday i spoken to one of the customer care person mr. Abdul on the following query

I booked indigo flight ticket from varanasi to chennai on sept -24 for the travel date through cleartrip.com

[protected] varanasi to bom
Bom to chennai

The cost of the ticket including baggage was rs 15, 280.00/-

As per the booking status on cleartrip ticket...

Cleartrip — non payment of refund

My trip id is[protected]
I had cancelled on 17th october flight ticket for kolkata to chennai spicejet through clear trip. I have not received the amount rs 4021 till date. My repeated request to clear trip to pay back has been a waste.
Please pay me back the amount without any delay. I checked my banker on 30 october they did confirm that the said rs 4021 did not come to...

I am sudeep parihar and i booked the flight tickets on 16th oct 2017 for mumbai to chennai for 10th nov 2017 and trip id: [protected] and i paid ₹2, 425. And my return flight chennai to mumbai for 12 nov 2017 and trip id: [protected] and i paid ₹2, 111. Due to some reason there is change in this program and now i want to cancel these trips and once i inquired about cancellation of these trips your representative (Cleartrip case id –...

My name is syed mansoor i booked the railway ticket from new guntur to nellore in the name of k sri lakshmi age 43 on 29/10/2017 time 5.25 pm. I paid amount of ticket rs 160/- through my net bank in the of syed mansoor, payment is sucess full but i didnot get any details of my booking ticket... How can i get my ticket details its so fraud... This clear trip is giving wrost service... Guys dont book tickets in clear trip... Block this website....

I tried to book round trip tickets today for delhi-kolkata-delhi on cleartrip.com on my laptop and i was taken to the payment gateway and after putting in all required card details, the payment processing started and i got an sms from my banks saying the amount has been deducted but then the cleartrip page showed an error message saying the booking has failed.
This is extremely distressing as i have to urgently book tickets and upon...

I have cancelled the above trip which was specifically mentioned refundable - on cancellation - zero refund is showing.

Even if you want to carry out a sordid business of fooling customers - you can't retain the taxes that you have collected from me.

Please refund the applicable amount at the earliest unless you would like the issue to be escalated further.

Regards, archana...

Hi,

I have done a booking on air-india pune - chandigarh - pune flight with trip id [protected] for 27th oct - 2nd nov. This has been booked for a senior citizen who is 64 years old. Air india gives a 50% discount for senior citizens but the same is not applicable when booked through clear trip. I made the booking paying the full fare through the clear trip website.

I called up clear trip customer care on 25th...

Hi all - this is to let you know that i just had one of the worst customer service of life. While booking i opted for 2nd november 2017 as return ticket from kolkata to bangalore. Unfortunately the return ticket got booked for 3rd of november 2017, whereas no issue with going ticket (Blr to ccu).

So immediately i called customer care and narrated the incident. Swapnil, told me that if there is technical fault i will get the...

Hi customer service,

I want to cancel 2 reservations at your hotel in puducherri.
I've just sent a message to customer cleartrip by mail,
Please read below:

"i'd like to cancel 2 reservations at hotel surguru in pondicherry:
Trip id [protected] and [protected]

I don't manage on line on your website! How to do??? Thanks.

Best regards
Bernadettetafani...

I have tried bookin a flight from banglore to hong kong today from a oceanpay card ending with 2550 the amount has been detucted from my bank but the trip id and the details havent been issued, i have crossed checked witht the bank but
the amount has been detucted on the name of clear trip mumbai i have attached a screen shot of the account deduction.can u please look into the issue and revert back to me asap as its an urgent booking....

My trip id is [protected]
I had booked flight ticket for mumbai to kozhikode on 29 august 2017 by indigio airlines through clear trip. Due to incessant rain the flights were inordinately delayed and i was given the offer by indigo airlines to cancel the ticket without any penalty. I was informed by the airlines that they had deposited rupees five thousand three hundred and eight into the account of clear trip to pay me back. I have...

On 16.10.2017, monday, while i tried to book a flight ticket, there was a network problem and i could not finish to book the ticket.
But on the same day at 06:58 p. M., i received this sms -'thank you for using your sbi debit card 459xx7277 for a purchase worth rs4646.0 on pos payust[protected] at cleartrip txn#[protected]' and the said amount i. E. Rs4646/- was deducted from my account.
So, i should be thankful if cleartrip...

I booked 4 tickets from delhi to varanasi for 18.10.2017.

My trip id : [protected]

I bought these 4 tickets for my clients with an insurance from cleartrip's website and on the insurance policy while buying the tickets it was clearly stated that the amount would be reimbursement in case of any flight cancellation.

Now when i'm cancelling the tickets i'm being told by mohit dhamdhere (Floor manager...

I had booked train ticket from raipur to kota jn by debit card on 19 april 2017, ticket could not book by clear trip, but amount have been debited from my account, several times i talked with team of clear trip and they said me the amount has been credited in may account on 20 april 2017, but amount not received till date, they given reference no. And he advised me to contact branch manager of bank and i talked about this matter and he told...

I booked spice jet flight ticket today from cleartrip for first time and payment is deducted from my account but i did not get ticket and when i am trying to
Contact to customer care of cleartrip at this no [protected] then it is asking for trip id which is not yet generated so what i do? Cleartrip people do something
Reissue the ticket or immediate refund my money...

We have booked an air ticket from singapore to chennai for 8th december 00.10 flight. We gave 8th by forgetting that date will change at 00.10. We requested for the change on 12th itself. After forwarding the calls to 3 persons they said they can arrange call back within 3 hrs. But they called only on 14th. By the time flight charges has gone up and we ended paying additional rs.1200/-. After waiting for long in the phone.

Please...