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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 111

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D
D_H
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booking

Address:560054
Website:www.cleartrip.com

I called the customer care people 6 times and spoke to 7 different agents.
They promised to send a email confirmation on cancellation my booking
(They asked me not to cancel from my side as they said they would be doing the cancellation) within 30 mins in my first call itself.
But even after 24 hrs. I have not received even a single mail from them on this regards. They claim that their customer care no. [protected]...
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M
Md Kauser Ali
from Pune, Maharashtra
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non receipt of flight booking confirmation

Address:411001

I have book flight from delhi to pune jet airways 9w, 369, date of journey 10 oct 17, payment was from clear trip pvt ltd deducted rs 4570/- from icici credit card, at 1500 hours on 29 sep 17. I have not received any mail of details regarding confirmation of tickets. Please confirm my booking details....
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Cleartrip website changes the setting of the date to current date upon pressing back button. We wanted to book ticket for 10 to innovative film city. We started by selecting the date as 30th sep 2017 and number of people was 1 and pressed book now. Because we wanted for 10 people went back and selected 10 from the drop down automatically date got changed to current date i. E 29th sep 2017 by over sight the booking was done. The date should...
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Address:Mumbai City, Maharashtra
Website:Cleartrip.com

Yesterday i booked maa - ccu-ixr ticket and paid. I got trip id[protected]. I contacted at 9.15 pm with cleartrip executive on phone. She told it may take hour to generate ticket and confirm the same.
I got a mail from cleartrip at 9.22pm that my booking is confirmed.
In morning i am getting a mail that a refund has been initiated for my above booking id!
This is really surprising, shocking and disappointing. I proceeded...
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D
DrSurendra Chaudhary
from Kolkata, West Bengal
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ticket not displaying

I tried booking tkt in name of Ms Sindhu Sindhu, Mr parthamesh Sapale and Ms Priyanka Gupta from delhi to hyderabad on 1st October 2017. Amt Rs.9324 was deducted from my SBI Debit card but booking was not communicated. None of your customer care number are available for communication. Urgently revert what to do next. My email is [protected]@gmail.com and mobile number is [protected]
Regards...
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S
ShikharS
from Udaipur, Rajasthan
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didn't receive the booking confirmation

Flight booking date - 28 sept 2018

Date of journey - 2 oct 2018
Route - from jaipur to kolkata
Flight - airasia 587
Phone no - [protected]

Transaction ref no. - ccaei1api286igaccdvwd2

My father booked the flight ticket from cleartrip and the charges were also deducted from his card however he hasn't received any confirmation for the booking neither in email nor phone, which...
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L
lana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleartrip took my money

Website:cleartrip.com

What happened to the cleartrip? I always trusted you. But now i do not know what to think.
The 3 aug i made 2 purchases:
Trip id: [protected] and trip id: [protected]
Payment was successful. Later i canceled these tickets and received a refund. It seems that everything is ok. Two months have passed.
The 23 sep the same amount for the same two pair of canceled! Tickets was illegally withdrawn from my card. Again....
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M
Manisundar
from Chennai, Tamil Nadu
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unethical behaviour

Address:600050
Website:www.cleartrip.com

Clear-trip has cancelled my accommodation in jyothis residency -
Kollur between 29th sep to 01st oct. Now they are not able to find me
Any accommodation in kollur officially. All the hotels are booked.

All this issue happened due to utter carelessness for the cleartrip team. I had paid the full accommodation amount by 07th aug. That's well before the
Cut-off date of 23rd sep. When i got the reminder on...
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On 26th of august i tried making a booking using the cleartrip portal but the booking failed and a sum of rs. 16052 was debited from my debit account. Later that day i contacted cleartrip and under the assurance that the money that was debited in error would be returned back in 4 working days, i rebooked the ticket. I was advised that the trip id for the failed booking was [protected].

By 5th of sep as the money had not returned...
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Respected sir/madam,

I, deep mashru, was trying to book my railway ticket from mumbai to ahmedabad online through cleartip.

I had correctly filled up all the required bank details for booking my tickets and was directed to the irctc website for logging into it, but as i was unable to log in, my ticket was not confirmed, but the amount of the tickets has been deducted from my account.

Please...
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S
Saman Quraishi
from Delhi, Delhi
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charged for a flight and ticket was not booked

Address:New Delhi, Delhi, 110006

Yesterday i tried to book a flight ticket via cleartrip frpm delhi to ahmedabad. My icket was not booked but the amount was deducted from my bank account.

None of the cleartrip numbers are working/responding.

I filed a complaint with customer care and they mailed me a case id but have not responded since when the website says that they will respond within four hours,...
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V
vasumks
from Narayangarh, Haryana
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booking amount refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:Cleartrip.com

Trip id : [protected]
Booking date - sep 1, 2017
Journey from - frankfurt to new delhi
Airline - air india
Issue:
1. There was no confirmation for the ticket booked and much to my chagrin i realized that cleartrip had never booked my ticket in the first place
2. One, i lost my chance to travel at the time of booking, two, since all flights on that date were re-scheduled for the next day, i lost the...
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P
priya1737
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ref. no. 17092256720 (not refund my money)

I tried booking train from delhi-jammu tawi one-way with cleartrip on 23.09.2017. That time money was taken from my account, but cleartrip was not able to book the train. A message came up saying that they will refund the money in 3-4 days. So far i have not received my refund. I called the customer service 5 times. They are saying that they already refunded the amount in my account but i couldn't get the amount. After asking for proof of...
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B
Bipin Nambiar
from Basavana Bagevadi, Karnataka
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regarding cancellation of flight from air india

Address:Mumbai City, Maharashtra, 673010

Dear cleartrip,

I had booked airindia flight through cleartrip from kozhikode to trivandrum on 28th september 2017. Confirmation number which i had received is jguawa.

Itinerary:
From/to flight stops departure arrival
Ccj (Kozhikode, international terminal, ccj) / trv (Thiruvananthapuram, new intl term, trv) new intl terminal building ix - 374 0 thu-28sep2017 22:45 thu-28sep2017 23:45
br...
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B
Bangaru Ganesh
from Hyderabad, Telangana
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refund of cancelled tickets (ncyunx and i3nt8c)

Address:Hyderabad, Andhra Pradesh, 500111

Dear team,

We have cancelled the flight tickets booked form clear trip, by calling the goair.

Booking reference : ncyunx (Ms. Indira vemuru)

Booking reference : i3nt8c (. Ms niranjana ramasubramanian)

We have received the cancellation email from goair on 18th july and they said the amount will be credited to the credit card. But, we have not received any refund refund till date.br...
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F
feniyo
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non refund of bill

Dear sir,
This is in reference of my travel from mumbai to chennai through indigo airlines.. Flight no 6e 768 july 8th 2017. Pnr no;qci5mj. We missed our flight due to the airlines mistake. We had asked for refund. On sep 4th we have received a message that our refund has been processed and will be credited in my a/c (Which is actually clear trip a/c because we booked our tickets through them) within a week. I have checked with my...
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J
Jitesh Sodha
from Mumbai, Maharashtra
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fraud

I had booked 2 tickets from mumbai to ahemdabad but i didn't got the tickets or any other message but the payment amount was deducted from my bank account there is no way to cancel or get refund this is completely fraud i want my money back or else i'll file a complaint in cyber crime.. If i don't get any reply as soon as possible i am surely gonna do that... Give my money back... What kind of service is this i won't ever trust cleartrip...
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N
Nikita Nikale
from Mumbai, Maharashtra
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baggage charges levied in spite of being paid already

Amsterdam-copenhagen ticket on flight 822 and thereon 1469 sas airlines booked via cleartrip with id [protected] travel date 23.09.2017 for ms nikita nikale vide pnr: vqn74a had check in baggage allowed for 1 piece however airlines denied the same and levied a extra charge of euro 70 which is incorrect and we need a refund else we escalate matter. It is clearly mentioned on the ticket issued to us that 1 piece baggage is allowed whereas at...
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P
Pawan Sipani
from Aurangabad, Maharashtra
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refund of air ticket transaction which was unsuccessful

Address:Bulandshahr, Uttar Pradesh, 431001

Hello cleartrip,

Very good morning i'm pawan sipani, i've booked an air ticket last night i. E. 22/09/2017 from your website cleartrip.com but because of this transaction being unsuccessful i was unable to receive the refund of the amount debited i. E. 11058/- to be specific from allahabad bank. Sir relating to this issue i've had a verbal confirmation with customer care department of cleartrip twice i. E last night at 11...
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M
Mohammad Muktadir
from Bengaluru, Karnataka
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funds not refunded

Dear sir/madam,

I booked a ticket (Trip id: [protected]) for 13 august 2017 from cleartrip.com from bangalore to ahmdabad for 6:40am flight (Airline pnr=pzllyb), but the flight was cancelled by airlines (Goair). I got a call from your customer care department for refund but still the amount is not refunded. I am very much upset by your service. Please do the needful to return the amount.

Yours sincerely, br...
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