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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 110

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M
mujiburrahaman786
from Hyderabad, Telangana
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amount debited for rs.5299/- but flight ticket not booked

Address:Hyderabad, Andhra Pradesh, 091

I have booked a round trip ticket from hyderabad to bhubaneshwar for[protected] and return ticket from bhubaneshwar to hyderabad on[protected] for indigo airlines 6e752 flight, flight time:1.10pm and return ticket time:3.15 pm by indigo flight. After booking ticket through my debitcard my ticket was not booked but my account was debited for rs.5299/-. So i request you to kindly refund my amount at an earliest.
Contact e-mail: [protected]@gmail.combr...
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R
Ratnesh Kumar Sinha
from Bhubaneshwar, Odisha
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full refund not obtained.

Dear sir/ ma'm
This is in reference to flight ticket booked through your portal frgorakhpur to kolkata dt 07.10.2017 and i /we wewre informed by the spice jet that the flight has been cancelled.
However we have not received the full refund.
The spice jet authority were contacted and following reply has been obtained.
You are requested to refund the full amount and appraise the development. At
[protected]@gmail.com,...
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S
shweta17
from Vijayawada, Andhra Pradesh
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no refund for booking through link

My trip id is[protected], dr shweta singhai i had called ms ashwini from cleartrip about postponing my flight on 23 sept 17 from bangalore to pune scheduled at 16:50 hours. Ms ashwini sent me a mail in which i had to book a flight on 23 sept at 21;05 hours she did not inform me that the link would expire if i disconnected the call. She did tell me that link would last for 10 min. So i booked the ticket on the link for an additional rs...
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A
alexstrike4
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125 aed refund?

Website:cleartrip.com

I have booked a round trip ticket trip id [protected] last june 2017 and has cost 1700+ aed. The airline cancelled the return flight. Cleartrip said that they will do a refund. I have booked a new one way flight that has cost me 1300+ aed. After almost 5 months they have finally processed the refund and all i get is 125 aed? I couldn't believe my eyes! I spent 3000+ aed for a flight that's supposed to be 1700+ aed and the refund is only 125...
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R
ratand2009.dd
from Bengaluru, Karnataka
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refund of pnr - c48rmi, trip id-17093058414

Address:Dakshin Dinajpur, West Bengal

Dear sir/madam,
We smt. Manju kar and mr. Amar jyoti kar, pnr no-c48rmi, flight no-sg657 dt.03/10/2017 could not board due to medical emergency and also boarding permission was refused by medical team of spicejet and advise to immediate medical assistance.
As per their advise we have applied for refund the full ticket money to the spicejet on 04/10/2017.
After that they have been approved our request and instruct...
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S
Shailinder Khurana
from Hyderabad, Telangana
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reservation

My name is shailinder khurana, email id shailinder. [protected]@gmail.com
I can be contacted at [protected]
I made a reservation yesterday hyderabad/amritsar return
Return ticket was made for the same day, either by mistake or because of technical problem. I immediately called reservations and spoke to viraj, he could not help me, the only suggestion he gave me either to cancel the ticket or reschedule for which i had to...
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P
Prudhvi Raj9700
from Hyderabad, Telangana
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money deducted but it says transaction failed and no tickets were booked

Address:Mumbai City, Maharashtra
Website:Cleartrip.com

Yesterday i have booked 2 round trip ticket for hyderabad to trivendrum amount got deducted with message showing transaction failed and i got no refund of money neither call to assist from company
Is this a act of fraud or any misleading thing or any sort of problem
The thing really irritating is no proper customer care.
I need my ticket or money immediately so i can book tickets if the transaction is not completed...
+1 photos
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M
Michael1052
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cancellation absurdity

My hotel booking through cleartrip (Trip id : [protected]) was unable to be completed for the hotel i had booked, because the hotel had changed hands in the time since i paid the deposit till the final payment was due. I was offered a choice to switch my booking to another hotel, or receive a refund of my deposit.

When i rang back, to ask for a cancellation and deposit refund, i was told i could not get a refund unless i paid...
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E
eshwar y.v
from Bengaluru, Karnataka
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regarding refund amount

Address:560076

Hi

I have booked a flight ticket from bangalore to amritsar round trip

1st transacation the payment was failed, i thought some issue with internet

So i tried one more time with same booking & done the payment. It was successful done & amount is rs 39000

But after booking i ve checked the flight ticket the return flight got changed, i ve booked direct flight but in back end they...
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Address:Mumbai City, Maharashtra, 380054
Website:cleartrip.com/support

Trip id no [protected], dehradun to ahmedabad return (02/02/18 return 05/02/18)
Dear sir
The above said trip was booked in april'17.in may'17 i hv recd the mail regarding changes of flight number in d'dun to del segment as 9w2269 to 9w2837 without changing of time for 2nd feb 2018 and similarly del to d'dun segment as 9w2250 to 9w2827 without changing of time for 5th feb 2018. (Due to cancel of 9w2269 and 9w2250). Now yesterday...
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Q
qudtookfn
from Delhi, Delhi
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payment from credit card without booking air ticket

Address:New Delhi, Delhi

I have booked a ticket from patna to delhi, indigo on 03/10/2017 at 04:01:26 am. Rs. 2405 was paid by my credit card. But ticket not booked. There is no refund. I tried mant times to call your customer care no [protected]. But faild to call. I just want my money refund.
Flight details, indigo flight 12 october 2017 from patna to new delhi. Economic class. Booking date and time 03 october 2017 at 4 am....
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Y
yogi9981
from New Delhi, Delhi
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regarding refund of reservation failure.

Address:171004

I have tried to made reservation from cleartrip but that time money deducted and transfered
Through sbi in your account without making any reservation, all details provided
Below:
1) for your train ticket
Booking, amount tranffered to cleartrip rs.1221 pos [protected] at cleartrip txn#[protected]
date: 30th sept.
Hope you will verify it and refund soon.
Hoping for your favourable...
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Address:Chennai, Tamil Nadu, 603103

Hi while i am booking ticket from hyderabad to chennai through online after enter the amount details they deducted amount from my account with out issuing ticket. They deducted from my sbi account rs.9, 066. Sbi ref. No. Ccae12aph9591gaccdgqn4. 28th sep. 2017. I hope will refund money within one week. Sofor i didnot get any message from ur office. Pls. Cooperative to get back money as soon as possible.
Thanking u....
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A
azizalsorouh
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refund for cancellation of booking

Address:20146

Dear sir

We try to book an online ticket from cleartrip.

Unfortunately booking is cancelled and our ticket charge is deducted from bank account.

We got a mail from you for refunding the same amount within 5 days.

But we didnt get the amount yet.

The details are as follows

Cleartrip booking id[protected]

Sector - dubai - new delhibr...
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B
Bishan Lal
from Coimbatore, Tamil Nadu
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my ticket not booked but my amount cut in my account

Website:[email protected]

Sir yesterday 12:25 hrs l book 04 ticket ac 3 tire from new delhi to chennai central in tamil nadu exp but ticket pnr no msg not meet me and my amount cut in my account. When l check it then show that ticket can't book... Plz refund my amount in my account... Sir same problem yesterday evening time 18:35 hrs i book 01 ticket from new delhi to chennai central in tamil nadu exp but ticket pnr no msg not meet me and my amount cut in my account...
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R
Risha Bharathan
from Panaji, Goa
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check out timing not conveyed to hotel

Website:[email protected]

I have booked three rooms for 9 guests using your website. The check out time given to us was 11pm but the same has not been conveyed to the hotel staff and thus making them book the rooms according to 11am check out time procedure. We tried calling the customer care number but we were waiting for more than 10 mins and the call got disconnected because of no response. After multi attempts to reach customer care executives told us that they...
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B
baleshivan
from Mumbai, Maharashtra
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money deducted but ticket not received

Website:ixigo

Hello,
I had booked a goa to mumbai ticket (Scheduled on 20th february 2018 - 6.45 am go air) on 1st october 2017 through ixigo. The amount is deducted from my account but i did not receive the payment confirmation. I also sent a mail at [protected]@ixigo.com but i did not receive any reply. Please look into this matter.
Email id: [protected]@gmail.com
Booking provider: cleartrip
Contact details : [protected]...
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F
FAHEEM MOHAMED
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flight destination mistaken

Dear team,

I made booking with u...

Trip id [protected]; auh - ccj & ccj - auh..

But in the ticket return showing ccj - shj..!!

Please change it..

I tried 1000 times to contact u i ur customer care no. But no response...

Regards..

Faheem mohamed pary..
[protected]...
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S
Sunit Choudhury
from Barpeta Road, Assam
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deduction of money

(Thank you for using your sbi debit card for a purchase worth rs2222.0 on pos [protected] at cleartrip.com txn# 261514.)

I have used cleartrip for ticket booking of train... I tried booking but the booking was not successful due to network problem. But the amount of money has been deducted from my account.
I request you to look into the matter and refund the money as soon as possible. Eagerly waiting for your reply....
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Trip id : [protected]

I booked five tickets through their system. The tickets were never confirmed and finally cancelled by them. On calling them they said they would refund the money in a week. It's been 6 weeks and there has still been no refund despite the repeated calls.
I keep asking them for the transaction id for the refund so i can check with my bank but the only answer i get is that the money has been refunded...
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