ClearTrip Complaints & Reviews

Dear sir,

I am ajith nair from doha/ qatar. I am an exaptriate since 2008 onwards. I have made booking through clear trip for jet airways doh-trv travel date 07th sep. The pnr suiczg clear trip id no:[protected]. The total cost of ticket was qar-1442/-. The booking date was 02nd aug, after three days, thats 05aug, i cancelled the ticket through clear trip call center. They responded back i am eligible to get qar-700/- with...

I have booked a ticket on wrong date by mistake at 7 dec and called to your executive instant. He said payment is not confirmed and i am going to disable payment option and you will get refund 3 to 4 days. But later on i saw my ticket was confirmed and balance is deducted on my account. Today i called again to know what happen! Your executive said why you didn't say trip id before without asking executive. Its your duty to provide and confirm...

I booked a ticket dubai - bangkok - dubai on 10.09.2017. Clear trip has canceled it on next day and did not provide any reasonable explanations. The message said: eligible refund will be credited to your account in 3-4 working days. It has been 12 days since and no refund has been received whatsoever. I've tried to contact the cleartrip's customer service several times by sending a feedback and calling a customer care line. There were no...

I had booked for end october for a domestic journey. Trip id[protected]. I cancelled the tickets today because of change of plans. On checking for refund the website showed unknown. After cancellation i have received an e mail stating that that the refund amount is re.0. It is not understood how refund can be zero for a flight ticket cancelled 1 month ahead. Any airline would provide a minimum refund. However clear trip seems to be doing...

Hi,

I have written to customer care stating the issue that our gstin number is not being accepted by cleartrip system.

We have not been given any response till now about that, except 2 mails that said we will revert to you shortly.

We are unable to take any gstin input due to cleartrip site not accepting our gstin.
I have shared screen shots that were asked for also.

Mail...

Trip id:[protected].
Qatar situation forced us in to having to cancel booking in july.
Cleartrip staff assures us our refund would be paid back then within 45 days. We therefore spent more money with them and rebooked!
45 days later no refund no contact.
Several emails later no refund no contact. Each time we contact we get the same reply, please wait 4-5 days and most are told most definite sir you will get...

I booked a ticket with cleartrip on september 4 2017 (Trip id : [protected]) from kozhikode-abudhabi-kozhikode. It was a mistake and i cancelled that ticket on same day itself. Once i finished the cancellation i got a confirmation mail which says that the refund amount will be credited in 5 to 7 days. Now it's been more than 2 weeks. Everyday i do follow up with csr but still response remains same....

Dear all,

Please note that i had booked a flight ticket bangalore to kolkata for the 19th of october'17 (Trip id [protected]), and the ticket stated no cancellation charges applicable. However the very next day i rescheduled my flight for the 19th of november'17 (Trip id[protected] as the october booking had been mistakenly done.

Unfortunately i was very dissapointed to see that that i got a very nominal...

We recently booked return flight tickets from london heathrow (Lhr) to vienna (Vie) via cleartrip (Ticket id[protected]. The outward flight had no checked in baggage so we additionally paid for one piece online. The e-ticket (Attached) specifies that the return flight from vienna to london had one checked-in bag as part of the ticket. However, on arrival at the airport, we were told that there were no bags paid for - we were charged...

I tried booking an indigo ft. On 17th september, 2017 for my journey from imphal to new delhi for 22nd september, 2017. Necessary payment from my sbi account amounting to [rs.8702/- (#[protected] & rs.8702/- (#[protected]] have been deducted. However, e-ticket is made available to me till date. Please help in refunding the above said amount as i have already booked my ticket from a travel agency. I tried my best in contacting the cleartrip...

I had booked a flight sk822 and sk 1469 on 23 rd pnr unodh3 september from amsterdam to copenhagen with checked in bag and handbag. But the scadinavian airline site is showing no baggage. I have already paid charges for the checked in bag from cleartrip through which i booked my ticket. I do not wish to pay extra luggage charges. Please do the needful and make sure i have a checked in bag...

Ticket for dibrugarh - guwahati vide trip id[protected] was cancelled, but till now refund is not process, except a minimum amount of 666/-, against which i received only a sms. Please let me know, when refund will be credited to my card.

Please revert back

Regards
Alok kakoty
[protected]
Alok. [protected]@gmail.com...

Ticket was booked in indigo flight, from pune to indore and back vide your trip id[protected] for divisional commissioner nashik mr mahesh zagade on 11/07/2017 at 1441 hrs total payment of rs 9551/- paid, through credit card of mr vijay sonwane.
Same was cancelled at 1659 and 1708 hrs respectively. Cancelled indigo itinerary - seuu2a. Numeric booking id[protected]. Total credit in price summary inr -1, 905.00 and
Indigo...

Hi,

I have booked 3 tickets on 2nd sept, 2017 but amount got deducted 6 times. I had called customer care numerous times and they told me that it will get refunded in 3-4 working days. It has been over 2 weeks now and still no amount has been refunded.
I have already sent the bank statement and got a case id #03639195.
I am highly dissappointed with such kind of service. If there is some issue in your payment...

I have booked 4 air ticket for hyderabad to kolkata, by air india flight dated 15th sep 2019 at 1.05 pm by clear trip.com on 19th june 2017.

When i have reached rgi airport hyderabad on 15th sep on 10 am for check in, air india authority staff have checked my e - ticket, print out of cleartrip.com which i have brought with me and confirm, that my entire pnr was cancelled on 19th of june 2015 just after 5 hr by cleartrip.com...

This is regarding udf reversal on my

Cleartrip ids: [protected] (Jet

Airways: blr-del), [protected] (Air

India: del-kol) for 6 passengers. I

Have been writing emails to

[protected]@cleartrip.com for the

Past 10 days but without any

Success. The trip is supposed to

Start barely after 10 days, but no

Sign...

Trip id:[protected]
Round trip booking from bangalore to jaipur
Total fare was 13848 including convenience fee

I used 1500 wallet balance and coupon ctappaxis which is supposed to give me further instant cash back of rs 500

This makes my net bill after all adjustment rs. 11848
But my account is debited by rs. 12348
You are therefore requested to refund rs. 500 to my account as soon...

Dear concren,

This is to inform you that i ashish kumar had booked 4 flights tickets of air india from delhi (Indira gandhi international airport) to gaggal airport (Dharamshala, himachal pradesh) and vise versa from 23 september 2017 departure to himachal pradesh and 02-oct-2017 return to delhi for my parents in name of shri om prakash and smt bimla devi, fight details attached for your reference;

Please note...

#cleartrip #cleartripwallet #complaint #slowestrefundmode

Trusting Cleartrip about their fastest refund menthod, Cleartrip Wallet, choosing the same has put me in a big trouble now.
Cancelled two international flight tickets on Sept 11, and even after 6 days today, there is no trace of refund.
Each time I follow up, the CSRs give different reasons. First CSR was a lady, and she asked me to contact Emirates for...

I have booked a ticket(refudable) on July 9, 2017 through cleartrip vide Trip ID : [protected] for 3 persons. I cancelled the ticket partially(2 persons) on 5 Sep'17 through cleartrip which showed that refund amount will be credited within 5-7 days. However no refund was provided by saying it as a " “Friends and Family Special”. Pse check& clarify....