Claimed

ClearTrip Complaints & Reviews

1
Last updated Mar 27, 2024
Complaints 3042
Resolved
287
Unresolved
2755
Quick Links
Statistics
Share
Contacts

File a complaint to ClearTrip

Having problems with ClearTrip?

File a complaint and get it resolved by ClearTrip customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ClearTrip
Customer Service Contacts

ClearTrip Phone Numbers

Toll free
1860 233 9000
645
349
Phone
+91 22 4130 0300
381
234
+91 95 9533 3333
204
211

ClearTrip Website

ClearTrip Head Office Address

DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India
400011

ClearTrip reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chandu Chandraaa
from Vijayawada, Andhra Pradesh
Report
Copy

not ticket confirmation and not refund my amount

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I have flight ticket booked in cleartrip website from guwahati to visakhapatnam
On august 31st 2017, but not confirmation my ticket and not refund my money till date last 10 days i talk with customer care 2 days...2 days its prolong the time plz my amount refund my account
Trip id :[protected]
Name:pawan kumar ray
Booking date:[protected]
Boarding bate:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharad Kakadia
Report
Copy

payment pending

Dear management of cleartrip company. On 16 july i cancelled my ticket and i get from your company email, that you refund my money in 96 hours!!
But now already 2 month finish, still my money not refunded...
Please check my trip id and refund my money back.
You are big company but losing your reputation on small problems..
With best regards anvar
[protected]

Cancellation confirmation for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Refund not processed for more than 5 months now. Complete Details as in below trailing mail.

On Jul 6, 2017, at 7:57 AM, Customer Support wrote:

Dear Mr. Sharash Prabhu,

Thank you for writing to us under trip id [protected].

We understand your concern regarding your refund.

We have forwarded your mail to our refunds team to check your refund amount for sector New...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandra Khanduja
from Bhubaneshwar, Odisha
Report
Copy

flight

Website:cleartrip.com

I booked a ticket on cleartrip.com on 11th september with trip id [protected] but the amount of rs 9968 has been deducted twice from my hdfc bank with ref no[protected]Narration ccaei1ayq750/ccacleartripprivatel) and[protected]Narration ccaei1ayq751/ccacleartripprivatel) account. You are requested to expedite the refund.

C. P. Khanduja
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nibu Sam
from Bengaluru, Karnataka
Report
Copy

about a hotel stay booked through cleartrip

I had booked deluxe double ac room in hotel olive regency, near town hall, banerji road, cochin through cleartrip for one day i. E from 12.09.17 19.00 hrs to 13.09.17 16.00 hrs. The bill amount for one day was rs.1960/- with services like complimentry b/fast, ac, tv, hot water, sofa etc. The room was booked by me after seeing the photographs of hotel displayed in clear trip. Since i was in a hurry, i could not go through the review. Once...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiran Hiremath
from Delhi, Delhi
Report
Copy

gst number

Address:Mumbai City, Maharashtra, 400001
Website:www.cleartrip.com

I had booked tickdets through clear trip 9th sept - return 12th sept:
Pnr: u9y62s
Ak damani
Pnr: ffw3rn
Ak damani
Pnr: hdhf4x
Sunita damani
Bhawna damani.

While booking it does not have putting gst number, so i called and mailed clear trip to add gst and send gst invoice but they refuse to do so.

Kindly hlep me to get gst invoice of all my bookinhgd
My gst...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Irritate
from Sirsilla, Telangana
Report
Copy

money refund for incomplete registration

My name is Kalyani. I have tried to do a reservation of five tickets for a train in a cleartip app on 13 th September from duvvada station to Vijayawada. But in that process I can't able to login to isrtc so I had lost my money which is of cost rs.752 without booking tickets.so please kindly refund my money. Please resolve my issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pathanamthitta, Kerala, 689672
Website:Cleartrip

Good day, i booked ticket on aug 17 from trv to dxb, but unfortunately i was cancelled my ticket on 15 of august. Same day cleartrip customer executive commited me rs 11, 150 will refund, on aug 24 morning i got one mail rs 1100 will credit on my account. I contacted customer care they committed me rs 10500 will refund within 3-4 days after checking my call records and conversations. Till now nobody is responding, everytime they are telling...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrikrushna Mulay
from Surat, Gujarat
Report
Copy

air booking not confirmed but amount debited

Address:Mumbai City, Maharashtra

Dear sir,
We have booked air tickets from flight xp sight by using internet facility through credit card but we have not received any confirmation from cleartrip and also neither received receipt of payment made to cleartrip nor received copies of tickets on our registered mail id. Amt ₹10272 is already debited to my credit card account. You are requested to send us copies of tickets on my mail id. We have not received the trip...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Imranzaheer
Report
Copy

trip no 17090554130, overcharged

Address:New Delhi, Delhi, 110014
Website:cleartrip.com

I have booked return ticket from new delhi to dubai through clear trip. When i was booking ticket i have seen the ticket price is inr 14100 but when i have booked ticket and confirmed the payment i have been charged inr 15800.00. I m aware and agree with your convince fee. Even you add that, u over charged inr 1000.00. Please let me know how you are going to resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shilpagarg
from Delhi, Delhi
Report
Copy

difference amount of rescheduled flight not refunded.

Address:110074

Hi, this is in regard to the flight tkt booked for 11th august from delhi-hyderabad-delhi same day, but due to some reason flight rescheduled / postponed to 19th aug. The total difference amount was approx. 5000 rs which was supposed to be credited to my account. I contacted airlines & they informed that the amount has been refunded to the cleartrip & from there i will get the refund. I contacted cleartrip they told that the amount has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bapu Mhaskar
from Mumbai, Maharashtra
Report
Copy

wrong sector booking on 31-08-2017

1)Trip ID [protected]. On[protected] wrongly booked Mumbai-Delhi sector but we had opted for Goa-Mumbai sector and Rs 13482 was deducted from my card, immediately i cancelled the ticket refund of Rs 5274 received.what about the loss of Rs 8208.

2)Trip ID [protected]. On[protected] wrongly booked Mumbai-Goa but we had opted for Goa-Mumbai Rs 7352 was deducted from my card immediately i cancelled the ticket .Refund of Rs 1902...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wajira Hemantha
Report
Copy

credit cards payment

Address:12500

Dear sir,

On 04th september i tried to book a train from new delhi to amritsar for 07th oct.2017. Then i log in to your web site and continued up to payment. My credit card got debited inr 910/= there after i couldnt get any detail about my ticket.. I got a msg from my bank saying inr.910/- payment made to trip advisor. Therefore please advice me what do i need to do to get that payment back?
Thanking you..!
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chhaya Runthala
from Chennai, Tamil Nadu
Report
Copy

non booking of tickets in spite of debiting the amount by bank

I was booking train tickets from borivali to jaipur. I entered the passenger details and the bank details. Cleartrip asked for irctc user id and password. I entered. Then the payment got processed and a message appeared that booking will be confirmed once irctc webpage is reached. Then it directed me to that page, but dont know what went wrong, it didnt direct me though my money was debited. When i logged to irctc with my user id there was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishab Mutha
from Bengaluru, Karnataka
Report
Copy

booking not confirmed but payment has been deducted from bank account.

Dear sir,
I have made bookings from bangalore to new delhi through cleartrip.com
Your booking details
Bangalore → new delhi thu, 9 nov 2017
Indigo indigo
6e-132
Blr 06:05
9 nov 2017
Kempegowda international airport, bangalore
2h 40m 08:45 del
9 nov 2017
Indira gandhi airport, new delhi, 1
New delhi → bangalore mon, 13 nov 2017
Indigo indigo...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hari Pd Rizal
from Ernakulam, Kerala
Report
Copy

no booking confirmation received while payment done

Address:600002
Website:CLEARTRIP

Dear sir,

Iam hari rizal from chennai. Just now i have book the tickets on cleartrip from chennai to guwahati airport. Payment has been debited in our account. But air tickets & trip id not provide in our website. Kindly check and confirm the tickets immediately.

Passenger name 1 = hari pd rizal

Passenger name 2 = mukti bahadur chetry

From : chennai - guwahati

Flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rachit Seh
from Gurgaon, Haryana
Report
Copy

cancelled flight refund.

Address:New Delhi, Delhi, 110070
Website:Www.cleartrip.com

I booked flight for delhi to srinagar for 8th of august 2017 my trip is [protected]. Airline was go air flight number was go air g8 128 the flight was cancelled by airline itself. They called me and told i will be getting full refund by same mode of payment by cleartrip. They also confirmed go air has refunded complete amount to cleartrip on 27th august. It's been more than 1 month when ever i call cleartrip customer care. They always say...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
icesugar
Report
Copy

baggage delivery

Dear clear trip team
I am an unfortunate passenger who had opted to book flight through clear trip.
My trip id: [protected]
I wanted to spend 8 days in bahrain. Unfortunately for first two days i havent received my baggages and i could go out or shop as i didn't have any clothes. Most importantly my child's medicine weren't available and also couldn't be used later as we aren't aware which condition the baggages were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rkvishal
from Mumbai, Maharashtra
Report
Copy

transaction declined

Address:400006

Dear sir,

This refers to double deductions made for a single transaction by your bank against my kotak bank customer id 34271126

I made a transaction with kotak mahindra for booking flight tickets clear trip the first transaction was rejected but the payment was deducted and the same transaction when done next instance i got the tickets booked. Pl refund thank you for using your kotak debit card xx5083 for5358...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sherine John
from Mumbai, Maharashtra
Report
Copy

refund not processed

Address:Bangalore, Karnataka, 560068
Website:Cleatrip.com

Trip id - [protected].

I cancelled my round trip route bangalore - delhi on 31st august and asked for a refund to my clear trip wallet. The email i got for cancellation confirmation said the refund will be processed within one day! They also recommended a wallet reimbursement for faster claims settlement. Today is the 3rd day and i don't have any reimbursement nor has it been processed.

I called customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy